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Emirates Palace

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Emirates Palace
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3,114 Reviews from our TripAdvisor Community

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Showing 1,918: English reviews
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Reviewed 2 days ago NEWvia mobile

Even though i had reservation at La café and was there on time they made me wait for 15 minutes to get me a table, taking my order and getting the cheque was taking too long, food was ok but the service wasn't, i think this place abit overrated

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Helpful?
Thank Mudhaffar A
HolgerSchroth, General Manager at Emirates Palace, responded to this review

Dear Guest, Thank you for taking the time to share your feedback with us. We were however concerned to hear, that your experience with Emirates Palace did not meet your expectations. Please accept our sincere apologies for the lapse of service which does not reflect the hospitality of Emirates Palace is known for. I would like to assure you, that...

Dubai, United Arab Emirates
Reviewed 3 days ago NEW

beautiful, luxurious hotel..enjoyed the private butler and the massive suite for our anniversary stay..the staff made sure to make it special and we were offered at our arrival sparkling non alcoholic drink as we do not drink and the suite was beautifully decorated with rose petals and few nice words from the management..A FRAMED PICTURE WAS TAKEN IN THE SUITE...

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Helpful?
1Thank Worldcitizen05
HolgerSchroth, General Manager at Emirates Palace, responded to this review

Dear Guest, It was a pleasure to welcome you to Emirates Palace. Thank you for taking the time to share your kind feedback. We are happy to hear that you had a wonderful experience. We hope to have the pleasure of welcoming you back to the Palace soon. Sincerely, Holger Schroth General Manager

Reviewed 3 days ago NEWvia mobile

A beautiful hotel with great amenities. Had a very helpful butler Raigo. Great variety of restaurants And the staff are very helpful. Diamond room was spacious. Kids enjoyed the lazy river, beach and camel. A warning though the hotel is massive. A good walk to rooms and you may get lost.

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Helpful?
Thank Remkumari
HolgerSchroth, General Manager at Emirates Palace, responded to this review

Dear Guest, Thank you for taking the time to share your kind feedback on your stay with us. We value the feedback of our guests in a continuous effort to provide the best service and hospitality in Emirates Palace. We look forward to welcoming you back to the Palace soon. Sincerely, Holger Schroth General Manager

Aldershot, United Kingdom
Reviewed 4 days ago NEW

We stayed at the Palace for five days before going to the Maldives earlier this month. What an experience! As we were escorted from the lobby to reception and then to our room the next moments in time were filled with the sounds of wow!wow! wow. Such is the impact of this magnificent building. This is a one in a...

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Helpful?
2Thank Tony332
HolgerSchroth, General Manager at Emirates Palace, responded to this review

Dear Guest, It was a pleasure to welcome you to Emirates Palace. Thank you for taking the time to share your kind feedback. We are happy to hear that you had a wonderful experience. We hope to have the pleasure of welcoming you back to the Palace soon. Sincerely, Holger Schroth General Manager

London, England
Reviewed 4 days ago NEW

Emirates Palace is everything you would expect from a palace - vast, majestic, opulent - the decor is all Arabic themed so if you want a 'cultural' hotel, this is one for you. We spent a long weekend here with our two young children and we stayed in a Palace Suite which was incredible for the children. So much space...

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Helpful?
Thank LaneC
HolgerSchroth, General Manager at Emirates Palace, responded to this review

Dear Guest, Thank you for taking the time to share your kind feedback on your stay with us. We value the feedback of our guests in a continuous effort to provide the best service and hospitality in Emirates Palace. We look forward to welcoming you back to the Palace soon. Sincerely, Holger Schroth General Manager

Emirate of Dubai, United Arab Emirates
Reviewed 6 days ago NEW

A surprise birthday trip organised by my husband. Yes, indeed, it is a Palace. Stunning architecture. Take a moment, breath and try and absorb the beauty everywhere - there is an abundance of charming details which, in the overall grandeur of the property, can easily be overlooked. We were most fortunate to be upgraded one room category to a Palace...

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2Thank singapore_expats
HolgerSchroth, General Manager at Emirates Palace, responded to this review

Dear Guest, Thank you for taking the time to share your kind feedback on your stay with us. It was a pleasure to host you during your birthday, and we are pleased to hear that you had an wonderful time. We value the feedback of our guests in a continuous effort to provide the best service and hospitality in Abu...

Dubai, United Arab Emirates
Reviewed 6 days ago NEW

We had an awesome time at the hotel. Read along and have a look at a few of my tips. We found a great special online so this was real value for money. Tip: We booked online with Dnata travel as the price was better than the other online sites. Breakfast was also included and believe me it's something you...

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Helpful?
1Thank Chrissie T
HolgerSchroth, General Manager at Emirates Palace, responded to this review

Dear Guest, It was a pleasure to welcome you to Emirates Palace. Thank you for taking the time to share your kind feedback. We are happy to hear that you had a wonderful experience. We hope to have the pleasure of welcoming you back to the Palace soon. Sincerely, Holger Schroth General Manager

Dubai, United Arab Emirates
Reviewed 6 days ago NEW

Everything was impeccable:) The Rooms are very big and the bath as well.The brunch was fabulous.The staff made it a perfect stay for us .Sharansh looked after us so well .The guys who serves at the pool are just so kind and nice...i love everything there .Food place people ...:)

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Helpful?
1Thank chodenadik
HolgerSchroth, General Manager at Emirates Palace, responded to this review

Dear Guest, It was an absolute pleasure to welcome you to Emirates Palace. Thank you for taking the time to write a kind review of your stay. We are delighted to hear that you were impressed with the property and the service. We continuously strive to offer the best accommodation and hospitality in Abu Dhabi, and we appreciate the feedback...

Reviewed 1 week ago NEWvia mobile

Amazing palace, rich and full of Arabic taste ...the opulence is everywhere.. Beautiful restaurants, perfect service, you can live like a king or queen for some days...water games at your arrival..Arabic elegance all over ...as fairytale "mille e una notte"

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Helpful?
1Thank Barbara P
HolgerSchroth, General Manager at Emirates Palace, responded to this review

Dear Guest, It was a pleasure to welcome you to Emirates Palace. Thank you for taking the time to share your kind feedback. We are happy to hear that you had a wonderful experience. We hope to have the pleasure of welcoming you back to the Palace soon. Sincerely, Holger Schroth General Manager

Leicester, United Kingdom
Reviewed 1 week ago NEWvia mobile

Having visited the Emirates Palace for a Friday Brunch, we decided to end our holiday on a high and check into the Hotel as a bit of a treat for the whole family! Having not had the best experience at our previous hotel we were more than happy to experience the sheer luxury and breathtaking hospitality and beauty of this...

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Helpful?
2Thank JB H
HolgerSchroth, General Manager at Emirates Palace, responded to this review

Dear Guest, It was an absolute pleasure to welcome you to Emirates Palace. Thank you for taking the time to write a kind review of your stay. We are delighted to hear that you were impressed with the property and the service. We continuously strive to offer the best accommodation and hospitality in Abu Dhabi, and we appreciate the feedback...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
Food & drink at the hotel
BBQ Al Qasr
BBQ Al Qasr
Cuisines: Mediterranean, Barbecue, European
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Emirates Palace

Address: West Corniche Road, Abu Dhabi, United Arab Emirates
Region: United Arab Emirates > Emirate of Abu Dhabi > Abu Dhabi
Price Range: RM1,423 - RM4,437 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Emirates Palace 5*
Number of rooms: 394
Reservation Options:
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Also Known As:
Hotel Emirates Palace
Emirates Palace Abu Dhabi
Emirates Palace Hotel Abu Dhabi
Hotel Style:
#3 Romantic Hotel in Abu Dhabi
#4 On the Beach Hotel in Abu Dhabi
#6 Spa Hotel in Abu Dhabi
#8 Luxury Hotel in Abu Dhabi
#10 Business Hotel in Abu Dhabi
#15 Family Hotel in Abu Dhabi
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Questions & Answers

Here's what travellers have asked, with answers from Emirates Palace staff and other travellers.
71 questions
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Questions? Get answers from Emirates Palace staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“sweet anniversary surprise with some outstanding service!”
Worldcitizen05, 27 Apr 2017 | Read review
“They are all excellant”
Tony332, 26 Apr 2017 | Read review
“Sea view room close to a lift, or ground floor room with a terrace leading out to the gardens.”
ChrissieTukker, 24 Apr 2017 | Read review
“All rooms are great. Even the smallest/cheapest rooms are bigger and nicer than any other hotel.”
62ulrikh, 22 Apr 2017 | Read review
“Rooms on the garden side”
EMH70, 17 Apr 2017 | Read review
5 of 5