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Hotel Tequendama

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433 Reviews from our TripAdvisor Community

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Showing 141: English reviews
San Francisco, California
Reviewed 18 October 2016

For an international hotel, no one speaks English. No one knows what's going on, or where to send you. Not even the map they give you is good. The Concierge doesn't speak enough English to tell you anything. They forgot to tell me it was a national holiday so everything was closed. I arrived at night and ordered room service,...

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Helpful?
Thank bmwsfer
Greenfield, Indiana
Reviewed 17 July 2016

My two friends and I were traveling for fun and chose this hotel for its location, price, and the fact it had a pool. Upon checking in, we were informed where the pool was located. However, when we went to see the pool, it was closed with a sign that said it was under maintenance . We asked the hotel...

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Thank CrazyCarolyn7
Reviewed 16 April 2016 via mobile

Everybody is really nice and they really want you to have a good time ! A lot of important people stay there so you're going to see a lot of military agent with guns but don't panic during the day is really nice in the night well is not recommend to get out! But you can call JULIAN ZAPATA he...

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Thank Chrystal R
Vina del Mar, Chile
Reviewed 14 April 2016

Bad air conditioner and and the window could not be opened more than 5cm. Old facilities. Room's lights with problems as well. Noise from the street. They woke me up at 8am to ask when I was going to make the check-out.

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Thank Fernanda A
Bogota, Colombia
Reviewed 12 March 2016 via mobile

We are here for 9 days in this hotel.as a 5 star hotel is poor. We have a suite here.it look like a militry place When you enter and you want to get to The reception a kind of security agent Stop you and ask whete you go...reception is 2meter of him. At the reception most of them dont spesk...

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Thank Bhnm K
Nantucket, Massachusetts
Reviewed 11 February 2016

We stayed at this hotel because ti was walking distance to the key museums and the center of the city. Rooms are outdated and no a/c.It is owned by the military and they will ask you if you are staying at the hotel all the time.What got me was that they charge you $20,000.00 pesos to use the pool.......

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1Thank nantucketraveler
Amsterdam, The Netherlands
Reviewed 6 February 2016 via mobile

This is one very strange hotel, a mix of old and even older and worse. From time to time have a feeling i am in a horror movie. Let's start from the staff, staff is not actively being rude or something but they are not friendly either. You will not see a smile here. Hotel is in general overstaffed, think...

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Helpful?
Thank Ivan D
IHGService, Guest Relations Manager at Hotel Tequendama, responded to this review

Dear Ivan D, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re sorry we fell below your expectation regarding the room and breakfast selection being average. We will look intot these concerns. We take all reviews positive and negative very seriously, and your feedback will help us...

Plymouth
Reviewed 27 January 2016 via mobile

This was the finest hotels in Bogota but is now starting to feel rather tired. It's rather sprawling and to get to breakfast is a long torturous walk that seemed to go on for ever. Rooms are nice and I was upgraded but I was surprised that there wasn't even a free bottle of water for a Spire member. The...

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Thank David M
London, United Kingdom
Reviewed 14 January 2016

We found this hotel to be weird - and not in a good way. It's a four star hotel, in a good location for walking to the key museums; but as a guest it feels more like a strange, rather haunted hostel where you have to do many things yourself; on arrival no one helped with our baggage (we were...

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2Thank Nick D
IHGService, Guest Relations Manager at Hotel Tequendama, responded to this review

Dear Nick D, Thank you for submitting your review of our hotel. I am very sorry to hear about your overall experience at the hotel. We work diligently to ensure our facilities are well maintained and we try our hardest to provide not just good value, but comfortable, clean and friendly accommodations. It is regrettable that this was not the...

Reviewed 14 December 2015 via mobile

The Crowne Plaza is a very nice and pretty hotel. Our room was beautiful with a view of Monseratte. Walking distance to the cable car station. Front desk was very nice and helpful. Be aware that this hotel and much of Bogota is closed on Sundays. The hotel had 5 restaurants and only one was open. Also provided airport shuttles,...

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Helpful?
Thank waterloggedtravels
HotelesTequendama, Guest Relations Manager at Hotel Tequendama, responded to this review

We welcome your comments about our hotel and the services we provide, it is thanks to customers like you and your comments continue improving day after day to continue offering the best hotel experience in Bogota. We regret any inconvenience during your stay with us but you can be sure that we will use experience to make any necessary corrective.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Pool
  • Spa
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Pool
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast included
  • Babysitting
Official Description (provided by the hotel)
The Tequendama Hotel would like to offer you our warmest welcome. We are truly a World Class Hotel. Our experience, quality and name have made us an icon in Bogota. We work tirelessly to provide you with the best service by offering you the high quality, comfort and world class service and facilities you deserve. Bogota opens its doors to you upon your arrival at El Dorado International Airport. The Tequendama Hotel is located just a few minutes away and offers the hospitality and comfort of one of the world s most renown hotel chains. Discover the magic of the Andean city from a unique perspective. You will experience the charm of Colombian culture as soon as you walk through the doors of the Tequendama Hotel A World Class Hotel. Come and enjoy one of our 578 luxurious rooms. We offer 24 hours Room Service, cable TV, voice mail, high speed internet access, laundry and valet service to meet all your demanding expectations. Nowadays we are ISO-9001 certified in our principal services. We are also certified in a local norm, as a five stars Hotel ... more   less 

Additional Information about Hotel Tequendama

Address: Carrera 10 No 26-21, Bogota, Colombia (Formerly Crowne Plaza Tequendama)
Region: Colombia > Bogota
Price Range: RM337 - RM655 (Based on Average Rates for a Standard Room)
Number of rooms: 578
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Also Known As:
Crowne Plaza Tequendama Hotel Bogota
Crowne Plaza Bogota
Crowne Plaza Hotel Bogota
Bogota Tequendama Hotel
Hotel Style:
#38 Spa Hotel in Bogota
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Tequendama staff and other travellers.
1 question
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Questions? Get answers from Hotel Tequendama staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The rooms on the higher floors are quieter and offer a better view. We were on the 16th floor.”
 of 5 bubbles maryjR3640YU, 11 Dec 2016 | Read review
“Any room is a good room, but I will prefer the top floors the view of the city is just great!”
 of 5 bubbles rcpm1, 30 Oct 2016 | Read review
“get as high up as possible so you can see the view”
 of 5 bubbles bmwsfer, 17 Oct 2016 | Read review
“Choose rooms ending in 36 such as 836 or 936. You will have windows on two sides which makes for a great view!”
 of 5 bubbles CrazyCarolyn7, 16 Jul 2016 | Read review
“Quiter floors and make sure the air conditioner is working”
 of 5 bubbles fernandaa617, 14 Apr 2016 | Read review
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