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NH Collection Bogota Hacienda Royal

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NH Collection Bogota Hacienda Royal
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321 Reviews from our TripAdvisor Community

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Showing 141: English reviews
London, United Kingdom
Reviewed yesterday NEW

Located in the historic and beautiful Usaquen district of the city; this was a particularly nice place to stay on the eve of the Immaculate Conception Holiday when the squares and streets were lit up by candles. The rooms are spacious and breakfast was good; staff helpful. Good business hotel as well as been good for tourists.

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Helpful?
Thank Zetat0urs
Reviewed 6 days ago NEWvia mobile

Excellent customer service, location, food service in the middle of the night, and kindness towards my baby nephew. First time there, definitely the new place for our family to stay when visiting Bogota.

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Helpful?
Thank PatEugenia
Katherine V, Director de Relaciones con Clientes at NH Collection Bogota Hacienda Royal, responded to this review

Dear Mrs. Eugenia, Thank you for leaving your comments about your last stay in NH Collection Royal Hacienda. It is a pleasure knowing you enjoyed your time with us. We are glad that we met your expectations and that you gave us the opportunity to work for you and your Family. All we hope that you and your family come...

London, United Kingdom
Reviewed 5 weeks ago

On arrival to the hotel/Colombia we found the reception staff to be really friendly and accommodating....started us off with a good feeling to our holiday. The hotel is a short taxi ride to shops/ bars. During our stay we found the rooms very comfortable, clean and if you needed anything from room service, nothing was too much trouble and always...

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Helpful?
2Thank Shandy548
Katherine V, Director de Relaciones con Clientes at NH Collection Bogota Hacienda Royal, responded to this review

Dear Guest: Thank you for your kind words. We appreciate you taking the time to leave a comment on Tripadvisor. We are glad that we met your expectations and that you gave us the opportunity to work for you and your Family. All we hope that you and your family come back soon. Best Regards, GUEST RELATIONS MANAGER

Chattanooga, Tennessee
Reviewed 3 November 2016

I was on a business trip and the company put me up in The Hacienda Royal. It is located in an upscale neighborhood in the city of Bogota. As soon as you enter the hotel, you know you are in an upscale environment. The lobby is well appointed, albeit kind of minimalist. To the right is the bar and restaurant....

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Helpful?
Thank S7615EGroberth
Katherine V, Director de Relaciones con Clientes at NH Collection Bogota Hacienda Royal, responded to this review

Dear Guest, It is very gratifying for us to receive your comments. This makes us improve and motivates us to reach our goal of being the best. We are privileged with our location as you described it very well. We have access to the best restaurants, shopping mall, parks and more, at a very short distance. We offer a variety...

Atlanta, Georgia
Reviewed 31 October 2016

I have stayed at the Bogota Hacienda Royal numerous time for business trips. The facility is very good, but what makes this hotel special are the people. Professional, courteous, and always eager to help as much as possible. Katherine and Javier are especially skilled at responding to individual requests and truly dedicated to ensuring customer satisfaction.

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Helpful?
Thank lukeott21
Katherine V, Director de Relaciones con Clientes at NH Collection Bogota Hacienda Royal, responded to this review

Dear Mr. Ott, Thank you very much for taking the time to review our property. It is always our highest priority to us to ensure that our guests and customers leave the hotel happy and satisfied at all times. We are happy you enjoyed your numerous stays with us and the facilities and service experience were what you expected and...

Sunny Isles Beach, Florida
Reviewed 28 October 2016

Good service,good breakfast,everything good.The rooms are on good condition and the employees are excellent.The Hotel has a good location,and my stay was as good as I expected.I hope to come again soon

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Helpful?
Thank potocitos
Katherine V, Director de Relaciones con Clientes at NH Collection Bogota Hacienda Royal, responded to this review

Dear Guest, It is very gratifying for us to receive your kind comments. Thank you for taking the time to review the Hotel. We are very fortuned to be in a place like this, surrounded by so many nice restaurants, malls, parks, churches... We hope to see you again soon. Best Regards, GUEST RELATIONS MANAGER

Bogota, Colombia
Reviewed 28 October 2016

I have spent couple nights in the NH collection Hacienda Royal in Bogotá and it was really good, besides the fact that the room was a bit cold. Anyways, the service staff helped me with that. Service, food and environment were really good...kind staff and delicious food. I would definitely comeback in my next business trip. Also, Usaquén is a...

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Helpful?
Thank AnaMariaG18
Katherine V, Director de Relaciones con Clientes at NH Collection Bogota Hacienda Royal, responded to this review

Dear Mrs. Ana Maria G., It is very gratifying for us to receive your comments. This makes us improve and motivates us to reach our goal of being the best. We are privileged with our location. We have access to the best restaurants, shopping mall, parks and more, at a very short distance. We offer a variety of healthy breakfasts...

Houston, Texas
Reviewed 21 October 2016

Extended stay of 45 days while relocating to Bogota in a suite with kitchenette. Excellent location, safe, friendly service. Easy access to mall, restaurants, grocery stores, etc. Would gladly stay there again.

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Helpful?
Thank Tom s
Katherine V, Director de Relaciones con Clientes at NH Collection Bogota Hacienda Royal, responded to this review

Dear Mr. Tom, It was a pleasure to have you at our Hotel . Thank you for your kind words and taking the time to write them. We work very hard so our guests have the best experience we can give them. We are very fortuned to be in a place like this, surrounded by so many nice restaurants, malls,...

Johannesburg, South Africa
Reviewed 19 October 2016

Very well located in a walking distance from Usaquen and nice restaurant area. Muy bien localizado cerca de Usaquen zona perfecta para cenar en fantasticos restaurantes. Great installations including a well equiped gym, sauna,indoor swiming pool. Muy bue as instalaciones con gimnasio bien equipado, sauna, piscina interior. The workers of the hotel extremely nice and careful, the roo s are...

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Helpful?
Thank Guillermo G
Katherine V, Director de Relaciones con Clientes at NH Collection Bogota Hacienda Royal, responded to this review
Google Translation

Apreciado Sr. Guillermo, Esperamos que haya tenido una estancia placentera. Agradecemos por el tiempo que tomó para escribir su opinión...

Reviewed 14 October 2016

Visited this hotel while visiting family in Bogota with my wife and 3 yr old son. The hotel is ideal for both families and business visitors. It's located in a great neighborhood with a location next to shopping, restaurants and beautiful parks. Safe neighborhood was key for us and this hotel delivers on this, like no other in Bogota.

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Helpful?
Thank Pablo O
Katherine V, Director de Relaciones con Clientes at NH Collection Bogota Hacienda Royal, responded to this review

Dear Mr. Pablo O: It is very gratifying for us to receive your kind comments. Thank you for taking the time to review our property. We are very fortuned to be in a place like this, surrounded by so many nice restaurants, malls, parks, churches... We hope to have the pleasure of serving you and your family again in the...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Spa
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Spa
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Free Breakfast
  • Self-Serve Laundry
Official Description (provided by the hotel)
Reward yourself with a first-class travel experience – where peaceful views of the mountains that surround Bogotá blend perfectly in a warm and comfortable environment– at the Hacienda Royal Hotel. Overlooking a beautiful park in one of the city’s most prestigious neighborhoods, we offer perfect access to the fashionable Hacienda Santa Bárbara shopping mall and the most popular leisure activities, gourmet restaurants and tourism attractions in Bogotá. Enjoy the superior service and hospitality of a staff dedicated to personalizing its approach to you. Take pleasure in refined hotel services such as a modern gym and fitness spa. Relax with cocktails at the stylish Dominique’s restaurant or have a great dinner at your convenience with our 24-hour room service. Reserve one of our newly redesigned rooms and suites and discover Bogotá by staying at one of the most preferred hotels in the city: the Hacienda Royal Hotel. ... more   less 

Additional Information about NH Collection Bogota Hacienda Royal

Address: Calle 114 No 6 - 02, Bogota, Colombia
Region: Colombia > Bogota
Price Range: RM341 - RM785 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — NH Collection Bogota Hacienda Royal 3.5*
Number of rooms: 82
Reservation Options:
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Also Known As:
Hacienda Royal Bogota
Hotel Style:
#1 Spa Hotel in Bogota
#5 Family Hotel in Bogota
#9 Business Hotel in Bogota
#14 Romantic Hotel in Bogota
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Questions & Answers

Here's what travellers have asked, with answers from NH Collection Bogota Hacienda Royal staff and other travellers.
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Questions? Get answers from NH Collection Bogota Hacienda Royal staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a mountain view”
 of 5 bubbles Zetat0urs, 8 Dec 2016 | Read review
“We enjoyed our room with the mountain view.”
 of 5 bubbles 700stanleym, 10 Oct 2016 | Read review
“Great for business, dinning and shopping”
 of 5 bubbles 254jackiep, 8 Aug 2016 | Read review
“Mountain Views available”
 of 5 bubbles Aequanimitas, 7 May 2016 | Read review
“Request room with mountain view, and with large windows it is nice to have this option.”
 of 5 bubbles krtdickinson, 25 Feb 2016 | Read review
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