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Sheraton Bogota Hotel

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#21 of 267 Hotels in Bogota
Certificate of Excellence
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1 room 2 adults 0 children
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Sheraton Bogota Hotel
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1,065 Reviews from our TripAdvisor Community

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Showing 301: English reviews
Reviewed 25 April 2015

I stayed four nights last week on business, the free pick up from the airport was well received after such a long flight. Check in was trouble free and quick; the room large, clean and generously appointed. The Staff at this hotel are perhaps the most friendly I have come across and are certainly not in short supply. Breakfast was...

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Helpful?
Thank David C
DARIO G, Manager at Sheraton Bogota Hotel, responded to this review

Dear Mr. David C Receive a warm greeting from Sheraton Bogota Hotel. We would like to thank you for the stars awarded to our property and your recommendation like an option for the business trips. We are glad to hear the staff meet your expectations that is always our main goal. We are happy to know you enjoyed the advantage...

Athens, Greece
Reviewed 25 April 2015

The Bad: The management has to seriously address the problem with the wifi. I could not work, access my emails and conduct my business. Now, to the good news: nice location close to the airport, free shuttle, friendly staff, great breakfast and the Cook's restaurant was excellent! Also, the area around it is very safe and has quite a few...

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Helpful?
Thank Nikos146
DARIO G, Manager at Sheraton Bogota Hotel, responded to this review

Dear Mr. Nikos: Receive a warm greeting from the Sheraton Bogota Hotel. Your feedback is very important for us. We appreciate the time you spend to evaluate the experience you had at the hotel. I would like to apologize for the inconvenience you had due to the internet connection. On the other hand, I would like to thank you for...

West Babylon, New York
Reviewed 23 April 2015

I've been at this location different times, great service, attentive staff but the Wifi has been an issue each time I visit, there are some e-mials that you can't answer from you cell phone, after a long day in the city where traffic is an issue, you come back to your room and just slows you down; they were very...

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Helpful?
Thank miamisergiov
DARIO G, Gerente at Sheraton Bogota Hotel, responded to this review

Dear Guest: Receive our warm Greeting from Sheraton Bogotá. It is always our goal to work in the improvement of our product and Service and your point of view help us to get this goal. We would like to offer our most sincere apologies for the inconveniences you had due to the internet service. We can understand that after a...

Reviewed 15 April 2015

Being on business in Bogota, I required a reliable wifi connection to work from the hotel and keep in touch with my family. The connection was spotty at best with and unavailable at worst. I received a new wifi code to no avail and was told at checkout that the hotel was upgrading their bandwith. I also enjoy getting a...

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Helpful?
Thank Pointguard8199
DARIO G, Manager at Sheraton Bogota Hotel, responded to this review

Dear Guest: Receive a warm greeting from the Sheraton Bogota Hotel. Your feedback is very important for us. We appreciate the time you spend to make the review according to your experience at the hotel. According to the score, we can identify that your stay was not satisfactory. Our goal is to provide to the guests a memorable and enjoyable...

New York City, New York
Reviewed 14 April 2015

The staff is really helpful and corteous, the rooms are spacious and the bed very comfortable and the Spa was a really good rates is a good option to take after your work day or sightseen. The only issue was the internet speed that was so slow to work.

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Helpful?
Thank Andres P
DARIO G, Gerente at Sheraton Bogota Hotel, responded to this review

Dear Mr. Andres Receive a warm greeting from the Sheraton Bogota Hotel. Your feedback is very important for us. We appreciate the time you spent to evaluate the experience you had at the hotel and the comments regarding to the internet connection, as allow us to improve the services and products that we offer. I have shared your congratulations related...

Celebration, Florida
Reviewed 10 April 2015

The staff is truly outstanding, very accommodating, courteous and friendly. The rooms are well appointed and spotless. Highly convenient when using the hotel for overnight connections in and out of Bogota.

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Helpful?
Thank Gustavo S
DARIO G, Gerente at Sheraton Bogota Hotel, responded to this review

Dear Mr. Gustavo S Receive a warm greeting from Sheraton Bogota. Thank you for the great review about our property. I am glad to hear the staff meet your expectations that is always our main goal. We are happy to know that you enjoyed the environment and the comfort of our rooms. I have shared your congratulations with the Sheraton...

Vancouver, Canada
Reviewed 7 April 2015

I stayed one night at the Sheraton Bogota. Customer service was decent with welcoming and attentive front desk staff. The breakfast was excellent with a wide variety of typical tropical fresh fruits, omelette station, and baked goods. Fresh fruit juices were a nice addition. The rooms were large and provided good business infrastructure. I found the wireless free internet a...

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Thank Andrezed
DARIO G, Gerente at Sheraton Bogota Hotel, responded to this review

Dear Mr. Andrezed Receive a warm greeting from the Sheraton Bogota Hotel. Your feedback is very important for us. We appreciate the time you spend to respond our survey and evaluate the experience you had at the hotel. According to the score, we can identify that your stay was not satisfactory. Our goal is to provide to the guests a...

California
Reviewed 22 March 2015

We´ve been traveling around South America and all I can say is that Colombia is warm, their people is really friendly, at The Sheraton everybody is awesome, we definitely recommend this hotel, had a great time, and we may go back next year. Thank you Sheraton!

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Thank belloragazzo
DARIO G, Gerente at Sheraton Bogota Hotel, responded to this review

Dear Guest: Receive a warm greetings from Sheraton Bogota Hotel. I would like to thank you for the great score awarded to the property. We are glad to know your expectations were satisfied, which is always our main goal. As well, we appreciate the way you describe the Colombian culture. Anxious to see you very soon in your next trip...

Toronto, Canada
Reviewed 16 March 2015

I stayed here for 5 nights on business. The hotel staff are friendly and the service is good. Limited English spoken even at the front desk. Rooms are updated, clean and comfortable although quite small. At times, the fitness room was too crowded and access to equipment limited. Pool was nice. Breakfast in either restaurant was very good with lots...

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Helpful?
Thank Connie M
DARIO G, Gerente at Sheraton Bogota Hotel, responded to this review

Dear Mrs Connie: Receive a warm greetings from Sheraton Bogota. Thank you for the great review about our property location. I am glad to hear the staff meet your expectations and you enjoyed the variety of our breakfast buffet , as this show us that many of our goals have been achieved. Also, I would like to share with you...

Oakland Park, Florida
Reviewed 13 March 2015

I have stayed at Sheraton hotels in the past because they allow me to bring my small French Bulldog, but the Sheraton in Bogota went the extra mile. They surprised me with a dog bed, toys and feeding dishes for him when I checked in. Because it was a new environment for him, he barked when I would leave him...

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Helpful?
Thank techiestu
DARIO G, Gerente at Sheraton Bogota Hotel, responded to this review

Dear guest : Receive a warm greetings from Sheraton Bogota Hotel. I would like to thank you for the great score awarded to our property. I am glad to hear that the Sheraton members meet your expectations and you enjoyed our special program ¨ Sheraton loves that Dog¨, as provided a comfortable and peaceful stay is one of our main...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Spa
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located in the new business center of Bogota at international airport. ... more   less 

Additional Information about Sheraton Bogota Hotel

Address: Calle 25bs 69 C-80, Bogota 110421, Colombia
Region: Colombia > Bogota
Price Range: RM420 - RM967 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Bogota Hotel 4*
Number of rooms: 247
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Also Known As:
Sheraton Bogota Hotel Bogota
Four Points Bogota
Bogota Four Points
Bogota Sheraton
Hotel Style:
#9 Spa Hotel in Bogota
#13 Luxury Hotel in Bogota
#31 Family Hotel in Bogota
#40 Business Hotel in Bogota
#45 Romantic Hotel in Bogota
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Bogota Hotel staff and other travellers.
3 questions
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New York City, New York
New York City, New York
2 months ago
Jersey City, New Jersey
over a year ago

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Questions? Get answers from Sheraton Bogota Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“VIP Level has the best rooms and service”
 of 5 bubbles pensando42, 26 Feb 2017 | Read review
“Get a room as far away from the street as possible”
 of 5 bubbles ToaderSchmode, 21 Oct 2016 | Read review
“Higher rooms have better view.”
 of 5 bubbles gerardoc645, 16 Sep 2016 | Read review
“all are good but club floor is betty”
 of 5 bubbles 916cassandraa, 19 Aug 2016 | Read review
“There are larger rooms and suites available.”
 of 5 bubbles Jmwitty, 15 Jul 2016 | Read review
5 of 5