Lancaster House
Avenida Carrera 45 #106b- 28 Paralela Autopista Norte, Bogota 110111 Colombia
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Avg. RM 184 /night, 9/18 - 9/19
RM 188
per night
RM 175
per night
RM 162
per night
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4.5
#27 of 329 hotels in BogotaLocation
Cleanliness
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Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Lancaster House is an all-suite, seven-story, modern-chic hotel in northern Bogota. It is located in the upscale neighborhood of Chico-Navarra, near major business, commercial and residential districts, and only 20 minutes from the International Airport. The hotel offers 55 very ample suites ranging from 500 to 900 square feet. There are 45 Junior Suites with one bedroom and one bathroom, and 10 Master Suites with two bedrooms and two bathrooms. Suites on the second floor offer an outdoor private terrace as well. All suites feature a living room that includes sofa-beds, LCD's, Home Theaters, dining room and full kitchen. For your convenience, suites offer complimentary high-speed internet, Wi-Fi, international Satellite TV channels, direct dial, and a safety box. When reservations are made directly with us, the rate includes a breakfast buffet; when reservations are done through third parties breakfast is not included. The hotel has 2 restaurants. Gatsby Restaurant offers international cuisine, and monthly culinary festivals. Bistro 106 serves light fare meals in a casual environment. Kosher and Vegetarian meals are available on request. The Chimney Bar features international cocktails, and live music. A business center is equipped with computers, Wi-Fi and broadband internet connection, faxes and more. Seven conference rooms are ideal to host business and social events. Fitness center contains cardiovascular, weight-training equipment. Spa with sauna, massage room, Jacuzzi and solarium. Other services provided by the hotel include 24-hour room service, concierge desk, Wi-Fi throughout the hotel, underground parking, 24/7 security surveillance, and transportation. Lancaster House is ideal for families, business guests and others needing extra space; as well as for those who need extended stay services.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Hot bath
Free breakfast
Billiards
Karaoke
Children's television networks
Car park
Wifi
Fitness / spa changing rooms
Sauna
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary welcome drink
Happy hour
Kids' meals
Special diet menus
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Massage
Neck massage
Solarium
Waxing services
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Outdoor furniture
Sun deck
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Room features
Blackout curtains
Desk
Dining area
Housekeeping
Coffee / tea maker
Cable / satellite TV
Sofa bed
Walk-in shower
Room service
Safe
Seating area
Separate dining area
Separate living room
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Kitchenette
Microwave
Minibar
Refrigerator
Stovetop
Kitchenware
Flatscreen TV
Radio
iPod docking station
Bath / shower
Complimentary toiletries
Hair dryer
Room types
Mountain view
City view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Value
Classic
Languages Spoken
English, French, Spanish, Hebrew
Hotel links
Location
Avenida Carrera 45 #106b- 28 Paralela Autopista Norte, Bogota 110111 Colombia
Name/address in local language
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 66 out of 100
66
131 Restaurants
within 1 kilometer
Reviews
4.5
2,040 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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Lancaster House Hotel garners accolades for its pristine and well-appointed rooms, with many guests appreciating the bonus of a kitchenette. The spacious suites have also caught the eye of visitors, who commend the hotel's central location that's a stone's throw from key city hotspots.
While the hotel's vibrant atmosphere and vintage charm add to its appeal, it's the exceptional value and attentive staff that often earn high praise. Despite some minor concerns over amenities, the overall sentiment suggests a comfortable and convenient stay for travelers.
Location
Convenient
Atmosphere
Eclectic
Rooms
Comfortable
Value
Affordable
Cleanliness
Clean
Service
Attentive
Amenities
Satisfactory
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2,040Reviews17Q+A100Room tips
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- 1,296
- 473
- 142
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Detailed Reviews
Hotel's Favourite
MasterClass in Art Deco detail and service. A great gatesby themed hotel with impeccable detail; every tile design, cabinetry and wall space is in character.
The staff are super friendly and helpful. We noticed lots of families with young kids at breakfast , family friendly place. Neighborhood is stroller friendly and safe with several playgrounds around. Supermarket/pharmacy/laundry all within 100 meters.
There are lots of little details that I’ve never seen before and show the owners have clearly travelled a lot and know what a guest may want even without thinking.
Mucho gracias !
The staff are super friendly and helpful. We noticed lots of families with young kids at breakfast , family friendly place. Neighborhood is stroller friendly and safe with several playgrounds around. Supermarket/pharmacy/laundry all within 100 meters.
There are lots of little details that I’ve never seen before and show the owners have clearly travelled a lot and know what a guest may want even without thinking.
Mucho gracias !
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Date of stay: January 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Monica Goldstein, Other at Lancaster House
Responded 16 Jan 2023
Dear Tudor C, Thank you for your comments. I am pleased you enjoyed your stay with us and that we met your expectations. I am very happy to read you enjoyed all the little details we have added in the hotel. Glad you chose us as your hotel in Bogota, and hope to welcome you bacl in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I have stayed at Lancaster House Suites numerous times and always come back for the great combination of value for money and location. The rooms are not modern, but very clean and large, like an apartment, with separate bedrooms, bathroom, kitchen and living room. The breakfast selection is good, ranging from cereal, fruits, ham and cheese, eggs, various hot meals and sweets. The hotel has a gym, sauna and jacuzzi. The hotel is located close to the autopista, so you can easily access all parts of the city. The staff is very friendly and always go the extra mile to make the stay comfortable. Overall extremely good value for money and I would highly recommend it :-)
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Date of stay: February 2021Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Monica Goldstein, Other at Lancaster House
Responded 5 Feb 2021
Dear G9262IKjohna, Thank you for your comments. I am glad you have chosen us as your preferred hotel when traveling to Bogota. I am delighted you have enjoyed our spacious suites, the personalized service we provide, the breakfast buffet and the Spa area. I am pleased you recommend us to future travelers, and hope to welcome you back soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A lot to digest? Read an AI-generated summary of recent traveller reviews.
I spent six nights for the second visit to LH in Bogotá and felt like I was in my own place not in a hotel. The suite has a kitchen fully equipped, a full size fridge and even a washing basin. The living area with a dinning table made me like to host friends as I am used to in my place, and the comfort of the double bed in the bedroom with a souround music system comparable to the one I have built over the years in my own home. Staff is kind, breakfast included is abundant and filled with tropical fruits, I'll be back for sure, Thanks Lancaster House, I had never expected this from a hotel.
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Date of stay: March 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from MonicaGold, Guest Relations Manager at Lancaster House
Responded 6 Mar 2020
Dear cantor h, Thank you for your comments. I am pleased you enjoyed your stay with us and that we exceeded your expectations. I am glad you enjoyed both the personalized service we provide as well as the comfort of our suites, which made you feel like you were at home. It is also good to read you enjoyed the breakfast buffet. I am pleased you chose us as your hotel in Bogota and hope to welcome you back.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I stayed at the Lancaster House from my arrival on the 19th October to 2 November 20 in a 1 bedroom suite with terrace .
The hotel became a second home and was a warm welcome as I was moving to this c country to live. The amazing staff was full of friendliness and familiarity during my stay regularlysaying hello and attending rapidly to any needs. On one occasion I reqired 4 shirts to be washed and ironed and these were completed in a matter of hours and returned just after lunch on the same day.
I ate breakfast everyday in the hotel and everyday was something I looked forward to due to the food and service I experienced which is typical of the type of food typical of Colombia.
Hygiene was immaculate during the period of time of COVID 19 and this did not reduce the quality.
I required good WiFi in my room during my stay for online studies and this posed no problem at all and I was able to achieve everything I needed to do. I was also able to use multiple devices which were all part of the room price.
The hotel is also situated close to a few fantastic restaurants, either by walking or a short taxi ride.
I believe the hotel offers good value.
I definitely enjoyed my stay and would recommend it for consideration for anyone.
The hotel became a second home and was a warm welcome as I was moving to this c country to live. The amazing staff was full of friendliness and familiarity during my stay regularlysaying hello and attending rapidly to any needs. On one occasion I reqired 4 shirts to be washed and ironed and these were completed in a matter of hours and returned just after lunch on the same day.
I ate breakfast everyday in the hotel and everyday was something I looked forward to due to the food and service I experienced which is typical of the type of food typical of Colombia.
Hygiene was immaculate during the period of time of COVID 19 and this did not reduce the quality.
I required good WiFi in my room during my stay for online studies and this posed no problem at all and I was able to achieve everything I needed to do. I was also able to use multiple devices which were all part of the room price.
The hotel is also situated close to a few fantastic restaurants, either by walking or a short taxi ride.
I believe the hotel offers good value.
I definitely enjoyed my stay and would recommend it for consideration for anyone.
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Date of stay: October 2020Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Monica Goldstein, Other at Lancaster House
Responded 2 Nov 2020
Dear nathanlI4982GH, Thank you for your through comments. I am pleased you enjoyed your extended stay with us and recommend us to future travelers. It is nice to read we became your home while moving to our country, and you were able to enjoy the presonalized service we provide. I am glad you chose us as your hotel in Bogota and hope to welcome you back.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Nothing prepares you for the highest possible service you receive in Lancaster House. From the moment you step out of the taxi you are treated as a royalty! Every one involved , from the doorman to the reception to the porter , even the room maid do the most to get this feeling. The discreet art Deco lobby with tasteful belle Epoque statues and old cinema photos make the difference. The rooms big impeccably clean and comfortable. And yes they speak...Hungarian too!’
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Date of stay: March 2021Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Monica Goldstein, Other at Lancaster House
Responded 8 Mar 2021
Dear BIZAS, Thank you for your comments, I am pleased to read you consider us the best hotel in Bogota. Providing a personalized service to each of our guests is the essence of Lancaster House. I'm glad you enjoyed the ambiance and comfort of the hotel. I am delighted you chose us as your hotel in Bogota and hope to welcome you back. Viszlát!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This place is an absolute dream. These are basically entire aprtments located inside a full service hotel for an incredibly reasonable price. I thought the pictures looked good, but I was blown away. Everything is high quality and comfortable. The water is as hot as you could possibly want at every hour of the day. The internet is fast and reliable. I worked from the hotel for a few days, doing video calls to the US with zero issues. The area is also central and has plenty to do nearby. Highly, highly recommendd.
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Date of stay: January 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Monica Goldstein, Other at Lancaster House
Responded 13 Jan 2022
Dear khanabadosh123, Thank you for your comments. I am pleased you enjoyed your stay with us, and that you recommend us to future travelers. I am glad you chose us as your hotel in Bogota, and hope to welcome you back.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Just returned from a few days relaxing at the Lancaster House Hotel in Bogota. The hotel is in an Art Deco style throughout the spacious rooms include a kitchen area and a comfortable lounge. The bed was huge and comfortable.
The staff were very attentive and helped me arrange events tickets and excursions in and around Bogota as well as taxis around the city and to and from the airport.
The breakfast was varied and delicious as were the meals I tried later in the day (I didn’t need the kitchen) the staff seemed to always be around when I needed them.
I’ll be here again, you don’t need to look elsewhere to stay when visiting this fine city.
The staff were very attentive and helped me arrange events tickets and excursions in and around Bogota as well as taxis around the city and to and from the airport.
The breakfast was varied and delicious as were the meals I tried later in the day (I didn’t need the kitchen) the staff seemed to always be around when I needed them.
I’ll be here again, you don’t need to look elsewhere to stay when visiting this fine city.
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Date of stay: February 2020Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from MonicaGold, Guest Relations Manager at Lancaster House
Responded 8 Feb 2020
Dear O32PVmichaelk, Thank you for your comments. I am pleased you enjoyed the personalized service we provide, our breakfast buffet, and the comfort or our suites. The best recognition to all our team is to see how guests like you, who have stayed with us, recommend us to future travelers. I hope to welcome you back on your next visit to our city.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I highly recommend Lancaster House! Booking was very easy due to their efficient and friendly English-speaking staff. The Suites are an easy cab ride from the airport, and are conveniently situated near a TransMilenio station. The suites themselves are large and very well appointed with everything one could possibly need. The staff are great and very attentive, and the breakfast buffet (included) is outstanding. In fact the catering generally is superb. I can think of absolutely nothing negative to say - it was all good!
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Date of stay: January 2020
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from MonicaGold, Guest Relations Manager at Lancaster House
Responded 30 Mar 2020
Dear richardbK3006AR, Thank your for your comments. I am pleased you enjoyed your stay with us. I am glad you appreciated the breakfast buffet and catering services, as well as the comfort and spaciousness of our suites. Knowing that you enjoyed the personalized service we provide and that you highly recommend us to future travelers is a great recognition to all out team. I am pleased you chose us as your hotel in Bogota and hope to welcome you back.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The Lancaster Hotel is my first stop when flying into Bogota, Colombia. The mutual respect for cultural differences is accommodated in every way. Americans can expect all the comforts of home at The Lancaster. From free breakfast daily between 6am-10am; hot coffee at breakfast or mimosa's and flavored water throughout the day; to worry-free parking AND a grocery store (right next door) for food. My motto became "worry for nothing. The rooms are large with a kitchenette larger than my Manhattan apartment. Visitors will find friendly staff ready to meet their needs.
My favorite staff person is Emilia. Please say hi to her when visiting as she is the most helpful, solution oriented staff I have had the pleasure to meet. On my way back to NYC my COVID PCR tested positive. Can you imagine my surprise and disappointment? Emilia really took charge and made sure I understood the process in having all my needs met.
El Hotel Lancaster es mi primera parada cuando viajo a Bogotá, Colombia. El respeto mutuo por las diferencias culturales se acomoda en todos los sentidos. Los estadounidenses pueden esperar todas las comodidades del hogar en The Lancaster. Desde desayuno gratuito todos los días de 6 a 10 a. M. café caliente en el desayuno o mimosa y agua aromatizada durante todo el día; para estacionamiento sin preocupaciones Y una tienda de comestibles (justo al lado) para comida. Mi lema se convirtió en "preocuparse por nada. Las habitaciones son grandes con una pequeña cocina más grande que mi apartamento de Manhattan. Los visitantes encontrarán un personal amable listo para satisfacer sus necesidades".
Mi persona favorita del personal es Emilia. Dígale hola cuando visite, ya que es el personal más servicial y orientado a las soluciones que he tenido el placer de conocer. En mi camino de regreso a Nueva York, mi COVID PCR dio positivo. ¿Te imaginas mi sorpresa y mi decepción? Emilia realmente se hizo cargo y se aseguró de que entendiera el proceso para satisfacer todas mis necesidades.
My favorite staff person is Emilia. Please say hi to her when visiting as she is the most helpful, solution oriented staff I have had the pleasure to meet. On my way back to NYC my COVID PCR tested positive. Can you imagine my surprise and disappointment? Emilia really took charge and made sure I understood the process in having all my needs met.
El Hotel Lancaster es mi primera parada cuando viajo a Bogotá, Colombia. El respeto mutuo por las diferencias culturales se acomoda en todos los sentidos. Los estadounidenses pueden esperar todas las comodidades del hogar en The Lancaster. Desde desayuno gratuito todos los días de 6 a 10 a. M. café caliente en el desayuno o mimosa y agua aromatizada durante todo el día; para estacionamiento sin preocupaciones Y una tienda de comestibles (justo al lado) para comida. Mi lema se convirtió en "preocuparse por nada. Las habitaciones son grandes con una pequeña cocina más grande que mi apartamento de Manhattan. Los visitantes encontrarán un personal amable listo para satisfacer sus necesidades".
Mi persona favorita del personal es Emilia. Dígale hola cuando visite, ya que es el personal más servicial y orientado a las soluciones que he tenido el placer de conocer. En mi camino de regreso a Nueva York, mi COVID PCR dio positivo. ¿Te imaginas mi sorpresa y mi decepción? Emilia realmente se hizo cargo y se aseguró de que entendiera el proceso para satisfacer todas mis necesidades.
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Date of stay: February 2021
Rooms
Location
Service
Room Tip: Some rooms have outdoor patios; the location makes getting a taxi very easy.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Monica Goldstein, Other at Lancaster House
Responded 22 Feb 2021
Dear mlauriano, Thank your for your through comments. I am delighted you enjoyed your stay with us specially the breakfast and our spacious suites. I want appreciative that you for let me know who from our staff excelled in the service provided, as we pride ourselves in truly offering a personalized service to each of our guests. I am pleased you chose us as your hotel in Bogota and hope to welcome you back again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
After a long road trip I got to the hotel to find out that my two bedroom two baths suite (for 4 people)was changed for a one bedroom one bath suite (for 4 people). Never got informed via email or phone call, informed after signed all the paper work. Because I didn't get what I paid for, I requested a discount or a reimbursement but the manager was not available and couldn't be contacted. The "suite" was for two people so I didn't get enough towels for my group, I requested them 3 times and only got them next morning when I asked in person for them. Very disappointed!
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Date of stay: July 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Monica Goldstein, Other at Lancaster House
Responded 7 Jul 2023
Dear Navigate493131, Thank you for your review. I apologize for the inconvenience you experienced with your room allocation. It is disappointing to hear that you were not informed about the change in advance and that the manager was not available to address your concerns. We will ensure to address this issue with our team for improvement. We appreciate your feedback and hope to have the opportunity to provide you with a better experience in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
All our Master Suites have bathrubs, and most of the Junior Suites do as well. You can always make a specific request to get a suite with a bathtub.
Lancaster House provides medical emergency service to all its guests while at the hotel.
Yes, Lancaster House has a New Year's party every year. I know the hotel is located in the chico-navarra neighborhood which is an upscale neighborhood in the city, certainly not the down town which is certainly an unsafe area at nights. The new year's party's over the last few years have included live music, great dinner, an amazing ambience, and great prices.
Good question.I failed to see the spa or any indication of one.Your best bet is to call or email Cristian at the hotel.This hotel is located in Navarra ,5 minutes walking from having a spa on every block.A very safe area to walk.
My room did not had a bathtub. Only a stand up showerr
"Order your food with time to avoid waiting fo long for your food ! The steak is excellent and the latkes for breakfast a dream"Read full review
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PRICE RANGE
RM 171 - RM 235 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
lancaster house hotel bogota, lancaster hotel bogota
LOCATION
ColombiaBogotaSanta Bárbara
NUMBER OF ROOMS
55
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Frequently Asked Questions about Lancaster House
Which popular attractions are close to Lancaster House?
Nearby attractions include Humedal de Cordoba (1.0 km), Songeniales (0.7 km), and Iglesia Santa Beatriz (1.2 km).
What are some of the property amenities at Lancaster House?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at Lancaster House?
Top room amenities include a kitchenette, a minibar, and a flat screen TV.
What food & drink options are available at Lancaster House?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Lancaster House?
Yes, a parking garage, paid private parking on-site, and secured parking are available to guests.
What are some restaurants close to Lancaster House?
Conveniently located restaurants include Omm, Frenessí, and Giornatta.
Are there opportunities to exercise at Lancaster House?
Yes, guests have access to a fitness centre, a sauna, and locker rooms available in the fitness centre during their stay.
Does Lancaster House have airport transportation?
Yes, Lancaster House offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Lancaster House?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Lancaster House?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Lancaster House offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.