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DoubleTree by Hilton Hotel Bogota - Parque 93

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DoubleTree by Hilton Hotel Bogota - Parque 93
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164 Reviews from our TripAdvisor Community

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Showing 73: English reviews
Reviewed 2 days ago NEWvia mobile

First time at this hotel, it is modern and has a good buffet breakfast and a decent size bar area I had a nice size room with everything I needed on this business trip Great location near Park 93 where there are many good options for restaurants

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Helpful?
Thank Bclem62
Washington DC, District of Columbia
Reviewed 1 week ago

An outstanding hotel centrally located to just about everything. The hotel has a very safe feel to it both inside and outside, the rooms are quite spacious, the restaurant food is wonderful and the hotel staff are incredible when it comes to customer service. We would recommend this hotel to anyone coming to Bogota for business or pleasure.

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Helpful?
Thank kdconnor421
HotelesCosmos, Guest Relations Manager at DoubleTree by Hilton Hotel Bogota - Parque 93, responded to this review

Dear Mr. kdconnor421, Thank you for taking a moment to share your experience in Tripadvisor. I am happy to read you that overall experience was special. Your comments are very important for our team. We will commited continue to provide you with a rewarding experience. We look forward to welcoming you back to our hotel in the not too distant...

Reviewed 2 weeks ago via mobile

The room was small and bed not that comfortable but the front desk service and the cafe went above and beyond! The gentlemen at the front desk arranged for a driver to take me to meet up with a "Graffiti Tour". We missed that tour due to insane traffic, so he took me on a driving tour of the city,...

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Helpful?
Thank Kathleen C
HotelesCosmos, Guest Relations Manager at DoubleTree by Hilton Hotel Bogota - Parque 93, responded to this review

Dear Mrs. Kathleen C, Thank you for taking the time to share your experience about your recent stay at our hotel. Your comments will help us as we continually work to improve our guest experience. At DoubleTree by Hilton Parque 93, we promise to do whatever it takes to ensure you are satisfied and hope you will consider staying with...

Winterthur, Switzerland
Reviewed 2 weeks ago via mobile

As others said, the service attitude of this hotel is really excellent. The room was nice and clean, the bed comfortable and location very convenient. Unfortunately, there were rather numerous glitches, starting from the airport pickup not being ready, the driver of the hotel's own contractor not knowing where the hotel is located, no snacks being ready in the (substitute)...

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Helpful?
Thank swiss_global_trip
HotelesCosmos, Guest Relations Manager at DoubleTree by Hilton Hotel Bogota - Parque 93, responded to this review

Dear Mr. swiss_global_trip, Thank you for taking the time to share your experience about your recent stay at our hotel. We would like to hear about any comments or feedback you may have on our services, it is important for us because will help us in the future for that it does not happen again. If you have contact me...

Nairobi, Kenya
Reviewed 4 weeks ago

I would highly recommend to stay at this Hilton property. Excellent service! Staff is very professional and friendly at the same time, that for me is crucial. The hotel is very well located and the property itself is very nice.

Review collected in partnership with DoubleTree by Hilton
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1Thank johnlU9727NN
HotelesCosmos, Guest Relations Manager at DoubleTree by Hilton Hotel Bogota - Parque 93, responded to this review

Dear Mr. JohnlU9727NN, Thank you for taking a moment to share your experience in tripadvisor. I am happy to read you that overall experience was special. Your comments are very important for our staff. We will commited continue to provide you with a rewarding experience. We look forward to welcoming you back to our hotel in the not too distant...

Cartagena, Colombia
Reviewed 12 December 2016

I was visiting Bogota the last week and I chose this hotel to enjoy my stay and It was really amazing. They welcome you with their lovely cookie ( as in all its hotels). The room offered me all the confort that we need to stay in Bogota. The facilities of the hotel are confortable and enjoyable. There is a...

Review collected in partnership with DoubleTree by Hilton
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Thank deiver de jesus p
HotelesCosmos, Guest Relations Manager at DoubleTree by Hilton Hotel Bogota - Parque 93, responded to this review

Dear Mr Jesus p, Thank you for taking a moment to share your experience in tripadvisor. For our team is a motivation to read you that overall experience was special. Your comments are very important and will help us continue to work on good experiences. We look forward to welcoming you back to our hotel in the not too distant...

Campinas, SP
Reviewed 12 December 2016

overall just ok they need to improve their service experience the front desk CS reps were not very helpfull and not willing to help the rest of the experience was great even the housekeeping personnel were more willing to help

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank eoyarce
HotelesCosmos, Public Relations Manager at DoubleTree by Hilton Hotel Bogota - Parque 93, responded to this review

Dear Mr. oyarce, Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely regret that your experience has not been pleasant. We sincerely appreciate your comments and we are very sorry we did not exceed your expectations. At DoubleTree by Hilton, we promise to do whatever it takes to ensure you...

New York City, New York
Reviewed 6 December 2016

I booked this hotel for my wife and daughter for 2 weeks. They had an amazing time there. The staff went way beyond to make sure there experience there was amazing. I have to say that it is so nice to see how hard they work they and they truly care about the customers there. I have been diamond member...

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Helpful?
Thank Anthony Y
HotelesCosmos, Public Relations Manager at DoubleTree by Hilton Hotel Bogota - Parque 93, responded to this review

Dear Mr. Anthony Y, Thank you for taking a moment to share your experience. Your comments are very important for our team. We already know who is talking to us :) Your wife and your daughter have marked in us a very special stay. For our staff the stay of them was very special and we are really glad that...

Reviewed 29 November 2016

It's my favorite hotel in Bogota, rooms are very nice and clean, the VIP 9th floor is very nice and the people working there are super friendly and always giving great service. I recommend this hotel to go alone or for a family.

Review collected in partnership with DoubleTree by Hilton
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Thank 891bernhardl
Pennsylvania
Reviewed 28 November 2016

Very clean! Pool was awesome! Good location and the staff was very polite!. Food was tasty. The check in and checkout process was very easy. They have transportation available for an extra fee. Safe area to be in.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank 343isabeln

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Breakfast included
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Accessible rooms
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
After multi-million dollar renovation, we proudly introduce our first DoubleTree by Hilton hotel in Bogota. Modern travelers will enjoy the wealth of amenities designed for a comfortable stay including complimentary WiFi, car service arrangements, an indoor pool, steam room, fitness center, onsite restaurant and more. Each guest room features soundproof windows, air conditioning, a marble shower, mini-refrigerator and a laptop-sized safe. Flexible meeting space with modern A/V equipment and natural light is available for your events. Join us today at this beautiful gem in financial district. ... more   less 

Additional Information about DoubleTree by Hilton Hotel Bogota - Parque 93

Address: Carrera 11b 96 - 59, Bogota 111511, Colombia (Formerly Cosmos Insignia Hotel)
Region: Colombia > Bogota
Price Range: RM437 - RM798 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — DoubleTree by Hilton Hotel Bogota - Parque 93 4*
Number of rooms: 132
Reservation Options:
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Hotel Style:
#18 Luxury Hotel in Bogota
#20 Business Hotel in Bogota
#22 Romantic Hotel in Bogota
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel Bogota - Parque 93 staff and other travellers.
6 questions
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Austin, TX
Miami Lakes
5 months ago
New York, New York, United States
over a year ago

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Questions? Get answers from DoubleTree by Hilton Hotel Bogota - Parque 93 staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High floors”
 of 5 bubbles anthonyy225, 6 Dec 2016 | Read review
“You must be in the pool during sunset!”
 of 5 bubbles gshull, 25 Aug 2016 | Read review
“Be nice to the check in person and kindly ask for a quiet room far from the elevator.”
 of 5 bubbles DoctorEd711, 9 Jun 2016 | Read review
“The executive floor is on the 7th floor. The neighborhood is not very noisy, so lower floors should be fine as well.”
 of 5 bubbles Drowell, 20 May 2016 | Read review
“stay away from HHonors floor ( as of April 2016) smell of chemicals is unbearable.”
 of 5 bubbles juanR619, 18 Apr 2016 | Read review
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