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Best Western Hotel Amazonia

217 reviews
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Traveller (39)
Room & Suite (18)
Dining (2)
Overview
  • Excellent17%
  • Very good36%
  • Average33%
  • Poor11%
  • Terrible3%
6 days ago
“Done deal”
26 Nov 2017
“Poor maintenance”
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Room Service
3.0 Star Hotel
All hotel details
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Rooms
28 Jan29 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (217)Write a Review
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1 - 5 of 38 reviews
Reviewed 6 days ago via mobile

I had once a customer event in Hotel Amazonia. Its location in Cayenne city center not far from the airport is quite convenient. We had a good time under a large canopy by the swimming pool. A buffet style dinner was served : various salads,...More

Thank Christophe M
Reviewed 27 November 2017 via mobile

Small room with all amenities including kettle tea and coffee. Free wi-fi with. renew password connection each time you live your room. Faucet liking. Small swimming pool.average dinner .the good is the location.More

Thank Zippi_11
Response from Joel G, Maria Chidiac at Best Western Hotel AmazoniaResponded 6 December 2017

Dear , Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you...More

Reviewed 25 October 2017 via mobile

Centrally situated in town. Luckily only stayed one night. Website pictures show it in better condition than it was. Reception is tired and dated. Can do with a redecoration. Staff helpful and can speak English. Put in a room with the kitchen extractor fan right...More

Thank Jackie B
Response from Joel G, Maria CHIDIAC at Best Western Hotel AmazoniaResponded 10 November 2017

Dear , Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you...More

Reviewed 9 August 2017

Stayed only one night but can confidently state that service was great so too were the facilities. The language barrier was not a problem since most of staff understood english.Not a low budget hotel since rooms and meals are quoted in Euros. An average meal...More

1  Thank Farouk49
Response from Joel G, Manager at Best Western Hotel AmazoniaResponded 1 week ago

Dear , Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us...More

Reviewed 17 July 2017 via mobile

We stayed here overnight as part of the tour. The lift was out of action and our small veranda had corroded rails. The pool was good and pleasant to use. Staff were pleasant and helpful. Breakfast had a good choice. Plenty of good eating places...More

Thank John G
Response from Joel G, Maria Chidiac at Best Western Hotel AmazoniaResponded 19 July 2017

Dear , Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologise for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you...More

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About
Amenities
Top amenities
Pool
Restaurant
Free High Speed Internet ( WiFi )
Free Parking
Room Service
Hotel Amenities
Free Parking
Laundry Service
Room Service
Meeting Rooms
Business Centre with Internet Access
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Details
Price range
US$120 - US$145 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Kitchenette
Details
Price range
US$120 - US$145 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Kitchenette
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Traveller (39)
Room & Suite (18)
Dining (2)
Pool & Beach (2)
Hotel & Grounds (30)
Bathroom (7)
Questions & Answers
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Room Tips
"Cleanliness-high cost of meals."
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"Get a room facing the courtyard/swimming pool."
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"We had a small room # 212"
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"Bring a french translator"
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