We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
We booked and paid for a room over the internet via wotif, only to be charged again on departure. The Guest concerned had forgotten that the room had been prepaid and we are now having no end of trouble trying to get a refund, even...More
The location is on the waterfront and the outdoor areas are quite good. The staff are extremely friendly but lack training so the service standards could be improved. Only one food outlet is available and the décor is quite modern but the kitchen is on...More
Management response:Responded 4 weeks ago
I'm glad you enjoyed your stay. Thank you for your review.
The good; air conditioning worked well, the television was great but the reception of channels was constantly unwatchable, the laundry service was good and reasonably priced, the pool was good.
The Bad; Poor service and incompetent reception staff who were lazy and unhelpful, WIFI is...More
Terrible over priced and dirty, meals are very expensive and very limited menu
Location is bad staying here 3 nights can't wait to leave
Must admit staff are very friendly and try their best to make you feel welcome
We booked for 4 nights via Internet and we know the room is older but the rates is not conform.
Exactly, the room is older, not safe-deposit box in a room and needed a refresh but the people on the reception they are unfriendly.
US$115 - US$129 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Family Rooms ,
Smoking rooms available
Number of rooms
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Orbitz, Hotwire, Travelocity, Priceline, Agoda and Cheap Tickets so you can book your Pacific Casino Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.