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The Melanesian Port Vila

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271 Reviews from our TripAdvisor Community

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Showing 233: English reviews
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Sydney, Australia
Reviewed 14 January 2017

We recently stayed for a week in an Orchid Room. Only 1 pillow each and hard beds. Staff were fantastic except the Client Desk supervisor who had no name badge so Unknown, when I queried credit card charges. There are apparently 2 sets of booking conditions ,1 when you book and 1 at the hotel. We supplied our credit card...

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Helpful?
Thank Kevin M
Hiroshark, General Manager at The Melanesian Port Vila, responded to this review

Dear Kevin M, Thank you for choosing The Melanesian the place for your stay. Therefore The Melanesian is a long time Hotel in Vanuatu and we are upgrading each year for the best of our guests. We appreciate the comments given in regards to accommodation and the wonderful feed back for the staffs. Hopefully on you next visit to Port...

Sydney, Australia
Reviewed 11 January 2017 via mobile

Whilst not well advertised, the Melanesian Hotel has a very good melanesian bbq and show on Wednesday nights. The bbq banquet offered a good variety of steak, sausages and chicken, with a selection of local vegetables, followed by dessert and fruit. Don't miss it.

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Helpful?
Thank MadMark_0_0_0
Hiroshark, General Manager at The Melanesian Port Vila, responded to this review

Dear MadMark_0_0_0 we would like to thank you for staying at The Melanesian Port Vila. We are happy that you enjoyed the daily Events especially Wednesday nights joining the BBQ banquets. On your next future trip to Port Vila we hope you will visit The Melanesian again.

Johannesburg, South Africa
Reviewed 4 January 2017 via mobile

The Melanesian is located fairly close to the centre of Vila and is a comfortable walk to many shops and restaurants. The rooms are a good size and mine was clean. The staff were always friendly, despite the service sometimes being a little slow. Although the taxi I required for a specific time to take me to the airport was...

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Helpful?
Thank no1commentator
Hiroshark, General Manager at The Melanesian Port Vila, responded to this review

Dear no1commentator, Thank you for staying with The Melanesian Port Vila. we thank you for your wonderful comments in regard to the accommodation and service provided by our friendly staffs. Your comments will be passed to our staff and hopefully we hope to see you again on your next visit to Port Vila Vanuatu.

Nuku'alofa, Tonga
Reviewed 20 December 2016

Doesn't have the best entrance/lobby area but it's a comfortable place to stay in Vila. Offers a great BBQ buffet on Sundays and Wednesdays.Polite staff. Be prepared to pay a delivery fee for room service.

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Helpful?
Thank Born_to_DO
Hiroshark, General Manager at The Melanesian Port Vila, responded to this review

Dear Born_to_Do, Thank you for staying with The Melanesian Port Vila. We are very happy for the wonderful feedback and comments during your stay with us. However next trip to Port Vila.

Kyneton, Australia
Reviewed 9 December 2016

As soon as my soon to be wife and I walked in the door, we were greeted with great smiles. The service was amazing from the outset, and given that this was my first experience in a non-Western country, and having just jumped off the plane, I was in heaven from the outset. The room was really nice and great...

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Helpful?
Thank Chris Y
Hiroshark, General Manager at The Melanesian Port Vila, responded to this review

Dear Chris Y, Thank you for staying with The Melanesian Port Vila. We are very happy for the wonderful comments and that you both did enjoyed it very much with all the experiences that you had gone through which is a great. We thank you also to Owners at Bokissa Island in Santo for recommending this place that made you...

Sydney, Australia
Reviewed 1 December 2016

I spend two weeks with the wonderful staff at The Melanesian. Nothing is too much trouble. The room was spacious and well appointed. It was kept well cleaned. There were a couple of minor repairs or touch ups needed (eg the basin tap was loose) but nothing that detracted overall from the experience. WiFi is only available free in reception...

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Helpful?
Thank topcat2857
Hiroshark, General Manager at The Melanesian Port Vila, responded to this review

Dear topcat2857, Thank you for staying with The Melanesian Port Vila. We are very happy that you have enjoyed your stay with us, though there were couple of minor repairs needed as we always make sure guest comments is our prior to us. Also we are in process in upgrading the WiFi soon and hopefully for your next trip to...

Singapore, Singapore
Reviewed 18 November 2016

A great place to stay just near central Port Vila. On top of a hill, it's just a short walk to the market and some great restaurants. The hotel itself has very nice rooms, clean, and a nice cold pool. Breakfast was alright, definitely filling. If you're looking for a place in central Port Vila, near dive centers and restaurants,...

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1Thank CanadianChris84
Hiroshark, General Manager at The Melanesian Port Vila, responded to this review

Dear CanadianChris84, Thank you for choosing The Melanesian Port Vila for your stay. We are very happy for the wonderful comments during your stay with us and for appraising the service provided. For your next trip to Port Vila Vanuatu , you are welcome back to stay with us again.

Wollongong, Australia
Reviewed 15 November 2016 via mobile

Lunch including a drink (Tusker or soft drink) for 1,000 Vatu! I had the steak diane on a bed of sweet potato and my wife had local fish and chips. Both were very nice. We have a further 8 day on Efate, so when we come shopping in town we will be back.

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1Thank RussJenn
Hiroshark, General Manager at The Melanesian Port Vila, responded to this review

Dear RussJenn, Thank you for your time to come at The Melanesian Port Vila. We have lunch specials every month and we are very happy that you have made your way to taste the special lunch and enjoyed it. You are welcome to come anytime of day especially Wednesday nights and Sunday nights for B.B.Q night and Friday nights International...

Wollongong, Australia
Reviewed 15 November 2016 via mobile

Quite a few choices listed on 1000vt lunchtime menu. A Tusker or soft drink is included in the price. Staff friendly and welcoming even though we were staying at another resort. Drinks served almost immediately but meal slow to come out though no one else seemed to be eating. Worth the wait!!!

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Helpful?
Thank redsoniaa
Hiroshark, General Manager at The Melanesian Port Vila, responded to this review

Dear Redsoniaa, Thank you for choosing Melanesian Port Vila for your lunch venue for that day. Your positive feedback are well received however we will consider the food timing for better service if you visit us again.

Greater Adelaide, Australia
Reviewed 17 October 2016

Our family of four (kids aged 7 and 9) have just returrned from staying at the Melaneasian for 15 nights. We stayed in a one bedroom apartment which was spacious and contained a fully self contained kitchenette and washing machine in the bathroom. Aircon in Master bedroom but cooled the whole apartment. The one and two bedroom apartments are located...

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Helpful?
Thank melk1975
Hiroshark, General Manager at The Melanesian Port Vila, responded to this review

Dear melk1975, Thank you very much for your feedback. Regarding the food running out we are taking note of it and will improve it accordingly. If you plan to come back to Vanuatu we will be very happy to have another chance to serve you. Thank you very much for having chosen The Melanesian Port Vila for your last holidays...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
Things to do
  • Pool
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Conference Facilities
  • Airport Transportation
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Only 10min walk from the heart of Port Vila town. Reasonable rates with quiet and comfortable atmosphere. A welcoming smile, friendly hospitality and good service are part of the culture at The Melanesian. Offering a number of guest room styles which satisfies everyone's needs. Our culture entertainment night with "All You Can Eat BBQ" at our Oasis Pool side is must see! ... more   less 

Additional Information about The Melanesian Port Vila

Address: P.O. Box 810, Port Vila, Efate, Vanuatu
Region: Vanuatu > Efate > Port Vila
Price Range: RM339 - RM781 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Melanesian Port Vila 3*
Number of rooms: 77
Reservation Options:
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Also Known As:
The Melanesian Port Vila Hotel Port Vila
Melanesian Port Vila
Melanesian Hotel Port Vila
The Melanesian Port Vila Vanuatu
Hotel Style:
#12 Spa Hotel in Port Vila
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Questions & Answers

Questions? Get answers from The Melanesian Port Vila staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“1st or Second floors are best”
 of 5 bubbles kevinmG7062EP, 13 Jan 2017 | Read review
“One and two bedroom apartments are located at the back of the hotel.”
 of 5 bubbles melk1975, 17 Oct 2016 | Read review
“Higher floors are quieter, but pricier.”
 of 5 bubbles kilrwat, 23 Sep 2016 | Read review
“taking a room on the 2nd and 3rd levels are great. all rooms face the pool”
 of 5 bubbles kolyn_666, 12 Sep 2016 | Read review
“away from the main road”
 of 5 bubbles michelejonestravel, 14 Jul 2016 | Read review
5 of 5