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The Melanesian Port Vila

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271 Reviews from our TripAdvisor Community

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Showing 233: English reviews
St. Louis
Reviewed 1 May 2015

This is a comfortable, basic, hotel in Port Vila. The rooms are comfortable, with good A/C; the pool area is nice. The hotel doesn't have internet, but sells hotspot cards at the desk (expensive) that connect you to really bad service (less than dialup speed at night); instead, purchase a sim card at the airport with a good data package...

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Helpful?
1Thank Robert B
Hiroshark, Manager at The Melanesian Port Vila, responded to this review

Dear Cartee B, Thank you for staying with us and enjoying your stay here. Our rooms are still without internet but we do have the Free wireless at the Lobby area and yes we do sell the pre-paid card for any guest wanting to use internet from room. TVL and Digicel company do sell package that is payable to travelers...

Kuala Lumpur, Malaysia
Reviewed 25 April 2015

The Melanesian took really good care of us who came in during difficult times after Cyclone Pam. The staffs were very friendly, helpful and quick with providing necessary service. I think the Japanese management is what makes these happen. The rooms may not be modern, but well kept with everything working as they should. If there were any problems, they...

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Helpful?
1Thank zohei
Hiroshark, Manager at The Melanesian Port Vila, responded to this review

Dear Zohei, Thank you for staying with us at the Melanesian Hotel despite the dreadful weather. We trust that the staff did make everyone that stayed during that time feel safe and we thank them for that. After TC Pam, major clean up but the nature repaired itself faster than we can keep up. We thank you also your wonderful...

Reviewed 14 April 2015

Stayed at the Melanesian twice so far on different business. Seems pretty average on the outset, but the room setting and lively environment (especially in the weekends) made it all worthwhile. The Melanesian is conveniently located on the higher end of town and everything you need from convenience shops, restaurants, and the CBD are all accessible on foot. Gotten to...

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Helpful?
1Thank Jiaoji W
Hiroshark, Manager at The Melanesian Port Vila, responded to this review

Dear JiaojiW, Thank you for staying with us during your visit to Vanuatu. Your comments will be forward to department concern for staff appraisals. We do look forward to any future trips to Vanuatu and to the Melanesian Hotel again.

Brisbane, Australia
Reviewed 26 March 2015

I travelled to Vanuatu with colleagues to work on news coverage of the devastation caused by cyclone Pam. Hotel accommodation was at a premium due to lack to power in Port Vila, so five of us crammed into a 2 bedroom apartment at the Melanesian Hotel for the first night. A second room was found for nights 2-5 giving us...

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Helpful?
3Thank CraigBerkman
Hiroshark, Manager at The Melanesian Port Vila, responded to this review

Dear CragBerkman, Thank you for staying with us just after TC Pam hit Port Vila and the sight that cannot be explained. Your patients during that time to allow our staff to find rooms that is dry and can accommodate people. Your comments will be forward to HOD for staff appraisals. We hope that now that nature is slowing re-building...

Newcastle, Australia
Reviewed 25 March 2015

Special thanks to the staff at the Melanesian in Port Vila where we were evacuated to as a safety precaution in the leadup to Cyclone Pam. We had one lovely day there before the cyclone hit and enjoyed the atmosphere and cocktails around the pool, as well as very nice room. During and after the cyclone the staff and management...

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Helpful?
Thank 52judyndaw46
Hiroshark, Manager at The Melanesian Port Vila, responded to this review

Dear 52judyndaw46, The experience during TC Pam was not a friendly one and will not be forgotten a long time by those who were here during that time. We thank you for your patients during that time when staff were assisting everyone to safety. Your comments will be forwarded to the HOD for staff appraisal. Thank you again and hope...

Reviewed 18 March 2015

My friend & I originally booked a holiday package through Virgin Australia to travel to Vanuatu & a 4 night stay at the Melanesian Port Villa. Unfortuantely due to Cyclone Pam where the country itself suffered unprecedentual damage, airport shutdown & the lost of water & electricity, we were never able to experience this wonderful country. In addition to the...

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Helpful?
3Thank Beeleeeee
Hiroshark, Manager at The Melanesian Port Vila, responded to this review

Dear Beeleeeee, TC Pam was not pleasant at all for a start and it did make so much damage to the island itself. The Melanesian hotel did suffer minimal damage and did tried to be operative within three to four weeks. We sincerely apologies that you were not informed properly when making reservations and bookings, however, we do have an...

South Australia, Australia
Reviewed 10 March 2015 via mobile

This ok was for overnight stay on our way to Santo. The room was a bit dated, pool area was nice, water was bit to warm to be refreshing, but this could not be helped. We had dinner by the pool which was like good pub food. Would stay again but only for a short period. It was short distance...

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Helpful?
1Thank 524frankm524
Hiroshark, Manager at The Melanesian Port Vila, responded to this review

Dear 524frankm524, We thank you for the positive comments received. We sincerely apologies that for your one night stay on your way to Santo was not enjoyable. You must have stayed in one of the un-refurbished rooms and we do hope that on your next visit to book one of the Orchid Room that are newly renovated. To improve our...

Reviewed 7 March 2015

We have stayed at the Melansian a number of times while travelling through Vanuatu, and I will stay again. The upgraded Orchid Rooms are as good as any 4 star hotel, and they have air-con which is an essential in Vila if you go in the wet season. A lot of bookings include a complimentary buffet breakfast with fruits, cereals,...

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Helpful?
Thank MissTripAbout
Hiroshark, Manager at The Melanesian Port Vila, responded to this review

Dear Miss Tripabout, Your return visit has kept us all smiling. Thank you for the wonderful comments. The assistance one of our manager did to assist you is well noted and will definitely pass on the comments. Thank you again for choosing always to stay with us at the Melanesian Hotel and being part of the family.

Sydney, Australia
Reviewed 16 February 2015

Stayed here for a week in early January. Re-furbished rooms. Found the beds quite OK after reading earlier reviews. Staff are very friendly and eager to assist you. Fairly central to main town - about a 5 min walk. Supermarket even closer. There are no lifts/elevators so look at booking ground floor accommodation if necessary. Overall a most pleasant experience.

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Helpful?
2Thank Wirazzin
Hiroshark, Manager at The Melanesian Port Vila, responded to this review

Dear Wirazzin, It was a pleasure to have you staying with us at the Melanesian, as our moto say "arrive as a guest and depart as a friend", you have now become a friend to the Melanesian Family. Thank you for your wonderful comments received and looking forward to any future return visit to Vanuatu and especially to the Melanesian...

Reviewed 5 February 2015

I had a great week-long stay. I was on business so it was a pleasure to come back to the Melanesian. The staff are wonderful. It was clean and I really enjoyed the barbecue and dance evening - not to be missed. I will definitely return there on my next trip. It was excellent value for money.

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Helpful?
2Thank Sally g
Hiroshark, Manager at The Melanesian Port Vila, responded to this review

Dear Sally G, Thank you for staying with us for a week and your wonderful time with us. We do hope that you will visit us again on your next visit to Vanuatu and to the Melanesian Hotel family.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
Things to do
  • Pool
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Conference Facilities
  • Airport Transportation
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Only 10min walk from the heart of Port Vila town. Reasonable rates with quiet and comfortable atmosphere. A welcoming smile, friendly hospitality and good service are part of the culture at The Melanesian. Offering a number of guest room styles which satisfies everyone's needs. Our culture entertainment night with "All You Can Eat BBQ" at our Oasis Pool side is must see! ... more   less 

Additional Information about The Melanesian Port Vila

Address: P.O. Box 810, Port Vila, Efate, Vanuatu
Region: Vanuatu > Efate > Port Vila
Price Range: RM336 - RM770 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Melanesian Port Vila 3*
Number of rooms: 77
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Also Known As:
The Melanesian Port Vila Hotel Port Vila
Melanesian Port Vila
Melanesian Hotel Port Vila
The Melanesian Port Vila Vanuatu
Hotel Style:
#12 Spa Hotel in Port Vila
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Questions & Answers

Questions? Get answers from The Melanesian Port Vila staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“1st or Second floors are best”
 of 5 bubbles kevinmG7062EP, 13 Jan 2017 | Read review
“One and two bedroom apartments are located at the back of the hotel.”
 of 5 bubbles melk1975, 17 Oct 2016 | Read review
“Higher floors are quieter, but pricier.”
 of 5 bubbles kilrwat, 23 Sep 2016 | Read review
“taking a room on the 2nd and 3rd levels are great. all rooms face the pool”
 of 5 bubbles kolyn_666, 12 Sep 2016 | Read review
“away from the main road”
 of 5 bubbles michelejonestravel, 14 Jul 2016 | Read review
5 of 5