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Coconut Palms Resort

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Coconut Palms Resort
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297 Reviews from our TripAdvisor Community

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Showing 282: English reviews
Geneva, Switzerland
Reviewed yesterday NEW

I stayed at Coconut Palms for 2 weeks when I was visiting Vanuatu for work purposes. The apartments are great, with all the facilities needed, and a great outside seating area - perfect to watch sunsets with a beer! All the staff were very accommodating and went out of their way to make sure guests were satisfied! The General Manager...

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Helpful?
Thank sianlong
Melbourne, Australia
Reviewed 2 weeks ago

Unfortunately I was not able to stay at this hotel due to flight cancellations. However, I wanted to write a review on how friendly and understanding the staff and manager were of the circumstance. They were happy to go through the process to issue a refund and liaise with the travel agent supplier to make this happen for us. I...

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Thank kaseysimpson91
Melbourne, Australia
Reviewed 3 weeks ago

Just returned from a nine-day stay at Coconut Palms and had a wonderful time. Wonderful staff and incredible value for the accommodation considering the other options. Pool is ample for swimming and the food great. The owner/manager Elliot also made the stay easy with assistance if required. Short walk into town which is all downhill - easy - but got...

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Thank MrPurser
Auckland, New Zealand
Reviewed 2 November 2016

This is our second time saying at Coconut Palms. The staff are extremely friendly and go out of their way to improve your stay. We previously tried an air conditioned room but found the fan room more than sufficient this time round (October). Loved the views from the top floor. Breakfast was great, plenty of choice and always ready on...

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Thank Jo R
Reviewed 25 October 2016

This place is not a resort. It is a backpackers place. They charge you even the air you breathe. The Rooms are ugly and uncomfortable. The have fans that make noise and it is impossible to have a good sleep. The food is 3 times more expensive than in town. The only good thing is that is close to town.

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Thank lizy m
Melbourne, Australia
Reviewed 14 October 2016 via mobile

This place is called a resort but it is rather a 2-star backpackers place. The place is very tired and rooms and beds are uncomfortable. We were first put into room 105 but the noise from traffic in the hallways and people using the communal bathroom next door made it impossible to get any rest. They moved us into room...

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Thank Hector M
Hamilton, New Zealand
Reviewed 13 October 2016

The fun started at check in. 2 am and the dyslexic bell boy takes our the key for our room (310) and unlocks room 301 with it. Pity the poor people that were in bed asleep in that room. It appears that one key will in lock any bedroom. So don't keep any valuables in your room! There is an...

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Thank sue C
Reviewed 13 October 2016

my room (107) looked like a prison cell, small window, single cot bed took up most of the room, hit my head on the tv walking into the room. the bathroom was shared and down the passage one way and the toilet was down the passage the opposite way. I was so horrified I checked out 15 minutes after checking...

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Thank Robyn B
Auckland Region, New Zealand
Reviewed 9 October 2016 via mobile

Visited coconut palms for a few drinks and the fire show which is in Saturday night at 7.30. The fire show is amazing, along with the friendly and helpful staff. The fire show is also free so definitely recommend a visit if you get the chance!

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Thank Altomatum
Hamilton, New Zealand
Reviewed 5 October 2016

The staff were friendly and helpful. The hotel is good, but not 5 star. Coconut Palms is located to enable 10 minute walk to shops on the main street. The buses (Hiace vans mostly) come by regularly and are easy to use. The restaurant provides a good breakfast and dinner. The pool is great when it gets hot.

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Thank martyn616

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free Parking
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Laundry Service
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Airport Transportation
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
At the Award Wining, Coconut Palms Resort we pride ourselves as "Your Vanuatu Friend" where our happy staff will do everything possible to ensure that you: Stay, Relax & Enjoy all that the resort and beautiful Vanuatu has to offer. We are governed by our mission: "To be the best value resort in Vanuatu where service is not compromised and happy memories are guaranteed." ... more   less 

Additional Information about Coconut Palms Resort

Address: Cornwall Street, PO Box 1515, Port Vila, Efate, Vanuatu
Region: Vanuatu > Efate > Port Vila
Price Range: RM182 - RM404 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Coconut Palms Resort 3*
Number of rooms: 46
Reservation Options:
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Also Known As:
Coconut Palms Hotel Port Vila
Coconut Palms Resort Vanuatu/Port Vila
Hotel Style:
#13 Top resorts Hotel in Port Vila
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Questions & Answers

Here's what travellers have asked, with answers from Coconut Palms Resort staff and other travellers.
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Questions? Get answers from Coconut Palms Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go for air-conditioning.”
 of 5 bubbles MrPurser, 16 Nov 2016 | Read review
“don't come here!”
 of 5 bubbles 326lizym, 24 Oct 2016 | Read review
“Make sure you ask for a room with a bathroom.”
 of 5 bubbles 533sueC, 12 Oct 2016 | Read review
“Would recommend Superior Orchid Room”
 of 5 bubbles , 13 Sep 2016 | Read review
“when you book just read the fine print, shared bathroom or en suite.”
 of 5 bubbles 841Lynda62, 31 Aug 2016 | Read review
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