We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Coconut Palms Resort

02/04/2017 03/04/2017
1 room 2 adults 0 children
Compare best prices from top travel sites
and 1 more site!
Professional photos
Coconut Palms Resort
Coconut Palms Resort
Panoramas (35)
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

306 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Coconut Palms Resort
See the most recent reviews
Showing 290: English reviews
Hervey Bay, Australia
Reviewed 29 September 2013

3rd time in Port Vila, thought we'd try Coconut palms, yes we do shop for price, but more because we don't have high demands, well! Ok upsides first: The staff is very friendly and helpful, it's an easy walk to town, the pool is very scenic and night, and relaxing during the day. The food in the restaurant was good...

 Report
Helpful?
1Thank Qlddk
CoconutPalmsVanuatu, Manager at Coconut Palms Resort, responded to this review

Dear Valued Customer, Thank you for sharing your comments on our Trip Advisor Page as such all comments made are taken seriously but first let me assure you that Coconut Palms Resort is a value for money resort where our friendly staff will do anything possible for you to enjoy your stay. Accordingly it would be more meaningful had your...

sydney
Reviewed 17 September 2013

Just a short walk from the Vila's city centre, this resort suprised me with quality and atmosphere. For the price I paid, that is. My room was very basic, one bed, chair, small table and TV (facilities shared with one person). But the resort had it all, nice swimming pool, good food, nice garden. I think it's perfect for small...

 Report
Helpful?
2Thank sveto v
CoconutPalmsVanuatu, Manager at Coconut Palms Resort, responded to this review

Dear Valued Customer, Thank you for sharing your experience on our Trip Advisor page and for you to make mention our mission' Value for money Resort where our services is not compromised'. Again we thank you for choosing Coconut Palms Resort and if you ever visit Vanuatu again please let your Vanuatu friends welcome you back to the Coconut Palms...

Geelong, Australia
Reviewed 17 September 2013

We recently stayed at Coconut Palms for a month, whilst volunteering at the local Hospital. We stayed in a Deluxe Studio Apartment and found it clean, comfortable and met our needs in every way! The resort is in a great location, only a short walk into town (down steep steps!) and has a nice pool and pool area. It is...

 Report
Helpful?
1Thank PMJones6
CoconutPalmsVanuatu, Manager at Coconut Palms Resort, responded to this review

Dear Valued Customer, Thank you sharing your views of Coconut Palms Resort and we value every comments you have made. Coconut Palms Resort also caters for long term customers especially the medical students. Our long term rates are well priced and comes with free WIFI. For any medical student - for your point of reference we are only a 2...

Maidstone, Australia
Reviewed 16 September 2013

The constant at Coconut Palms is that all is not as advertised. We booked TWIN Superior Orchard Room in two blocks of time (gap to head off to Tanna to see the volcano etc.). Photos on CP web site show marble lined spacious bathroom with long vanity unit. Room description includes: free wireless internet, hair dryer, tropical fruit basket, fresh...

 Report
Helpful?
1Thank McTravellerMcS
CoconutPalmsResort, Manager at Coconut Palms Resort, responded to this review

Dear Valued guest We are sorry for the delayed response to your review. We are very thankful for all feedback both positive and constructive. The time you have taken to share this is appreciated. We have had new management in place since March 2015, we have spent the last 15 months lifting many aspects and features of the hotel, this...

Melbourne, Australia
Reviewed 7 September 2013

The staff here were wonderful. Smiles, Happy, friendly and helpful. However the management didn't fulfil promises made. We went here as a special deal and we were to receive a bottle of wine on arrival as part of our package. After asking 4 days out of only 7 we stayed we were told that the resort had run out and...

 Report
Helpful?
Thank Koren B
CoconutPalmsResort, Manager at Coconut Palms Resort, responded to this review

Dear Valued guest We are sorry for the delayed response to your review. We are very thankful for all feedback both positive and constructive. The time you have taken to share this is appreciated. We have had new management in place since March 2015, we have spent the last 15 months lifting many aspects and features of the hotel, this...

Auckland Region, New Zealand
Reviewed 15 August 2013

Clean and tidy with a nice pool. Indoor and outdoor options for eating. Friendly and helpful staff. Central location which is handy to main shops and markets. Not aimed at the luxury traveller but very good value and would definitely stay again. My top rated things do do while there... Mele Falls, Coongoola Day Sail/cruise, spend a day at Iririki...

 Report
Helpful?
3Thank Graham T
CoconutPalmsResort, Manager at Coconut Palms Resort, responded to this review

Dear Valued guest We are sorry for the delayed response to your review. We are very thankful for all feedback both positive and constructive. The time you have taken to share this is appreciated. We have had new management in place since March 2015, we have spent the last 15 months lifting many aspects and features of the hotel, this...

Blenheim, New Zealand
Reviewed 15 August 2013

We stayed for a week, the bed was very uncomfortable, springs a bit past it I suspect. It is a budget hotel, so dont expect luxury! the location is very close to Vila township, and if you dont wish to climb the rather steep stairs, take the more winding route and walk down the road! Alternatively, there are buses everywhere,...

 Report
Helpful?
Thank twebb21
CoconutPalmsResort, Manager at Coconut Palms Resort, responded to this review

Dear Valued guest We are sorry for the delayed response to your review. We are very thankful for all feedback both positive and constructive. The time you have taken to share this is appreciated. We have had new management in place since March 2015, we have spent the last 15 months lifting many aspects and features of the hotel, this...

Reviewed 31 July 2013

We enjoyed our staying in the hotel! Not too far away from Port Vila. Staff always with a smile. Nice bar area! Everyday an other activity in the hotel ... The Reggae Night is a must to see! Place must visit on the island : Cascades, The Summit, Iririki Island, Erakor Island, snorkel, ... On other island : Vulcano

 Report
Helpful?
1Thank Eric K
CoconutPalmsResort, Manager at Coconut Palms Resort, responded to this review

Dear Valued guest We are sorry for the delayed response to your review. We are very thankful for all feedback both positive and constructive. The time you have taken to share this is appreciated. We have had new management in place since March 2015, we have spent the last 15 months lifting many aspects and features of the hotel, this...

Brisbane, Australia
Reviewed 31 July 2013

We stayed in this hotel last year with another coupler on a deal with flights and we all hated it, the rooms were disgusting with cockroaches, the bathrooms weren't clean, towels smelled of sweat and were stained brown. The staff were helpful apart from not changing our rooms as there were cockroaches everywhere. I would not stay again makes me...

 Report
Helpful?
2Thank Tamara E
CoconutPalmsResort, Manager at Coconut Palms Resort, responded to this review

Dear Valued guest We are sorry for the delayed response to your review. We are very thankful for all feedback both positive and constructive. The time you have taken to share this is appreciated. We have had new management in place since March 2015, we have spent the last 15 months lifting many aspects and features of the hotel, this...

Brisbane, Australia
Reviewed 28 July 2013

We stayed a week here, staff where extremely helpful and friendly, Joe ,Roline, Trevor and James CHIEF wait staff very attentive. General grounds areas are good . Regae music and fire show sat night fantastic. Kava story night very interesting. Waited 3 hrs to meet with manager to highlight issues with accomadation, full breakfast a joke cold food , poor...

 Report
Helpful?
1Thank Max H
CoconutPalmsResort, Manager at Coconut Palms Resort, responded to this review

Dear Valued guest We are sorry for the delayed response to your review. We are very thankful for all feedback both positive and constructive. The time you have taken to share this is appreciated. We have had new management in place since March 2015, we have spent the last 15 months lifting many aspects and features of the hotel, this...

361 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (103)
Viewed
Room/Suite (18)
Viewed
Pool/Beach Area (14)
Viewed
View from Room (6)
Viewed
Dining (12)
Viewed
Hotel & Grounds (26)
Viewed
Bathroom (1)
Viewed
Family/Play Areas (3)
Viewed
Business Centre/Function Rooms (3)
Viewed
Other (20)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (236)
Viewed
Amenities (6)
Viewed
Budget Double Room (13)
Viewed
Budget Single Room (10)
Viewed
Double Room (19)
Viewed
Pool (17)
Viewed
Dining (49)
Viewed
Shared Bathroom (5)
Viewed
Standard Double Room (26)
Viewed
Studio Apartment (30)
Viewed
The Hotel (61)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (22)
Viewed
Room/Suite (5)
Viewed
Hotel & Grounds (4)
Viewed
Dining (6)
Viewed
Pool/Beach Area (2)
Viewed
Other (5)
02/04/2017 03/04/2017
Hotels you might also like...
Travellers also viewed these Port Vila hotels
1.7 km away
Moorings Hotel
Moorings Hotel
#24 of 48 in Port Vila
127 reviews
10.3 km away
Benjor Beach Club
Benjor Beach Club
#25 of 48 in Port Vila
347 reviews
1.2 km away
Pacific Paradise Motel
Pacific Paradise Motel
#40 of 48 in Port Vila
23 reviews
Show Prices
Show Prices
Show Prices
0.5 km away
Poppy's on the Lagoon
Poppy's on the Lagoon
#23 of 48 in Port Vila
381 reviews
1.0 km away
The Melanesian Port Vila
The Melanesian Port Vila
#26 of 48 in Port Vila
277 reviews
1.1 km away
Coral Motel & Apartments
Coral Motel & Apartments
#32 of 48 in Port Vila
151 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Room Service
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Laundry Service
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Airport Transportation
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
At the Award Wining, Coconut Palms Resort we pride ourselves as "Your Vanuatu Friend" where our happy staff will do everything possible to ensure that you: Stay, Relax & Enjoy all that the resort and beautiful Vanuatu has to offer. We are governed by our mission: "To be the best value resort in Vanuatu where service is not compromised and happy memories are guaranteed." ... more   less 

Additional Information about Coconut Palms Resort

Address: Cornwall Street, PO Box 1515, Port Vila, Efate, Vanuatu
Region: Vanuatu > Efate > Port Vila
Price Range: RM190 - RM403 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Coconut Palms Resort 3*
Number of rooms: 46
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Priceline and Expedia so you can book your Coconut Palms Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Coconut Palms Hotel Port Vila
Coconut Palms Resort Vanuatu/Port Vila
Hotel Style:
#13 Top resorts Hotel in Port Vila
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Coconut Palms Resort staff and other travellers.
5 questions
Ask a question

See all questions (5)

Questions? Get answers from Coconut Palms Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“room overlooking the pool area.”
 of 5 bubbles sueb0lt, 31 Dec 2016 | Read review
“Go for air-conditioning.”
 of 5 bubbles MrPurser, 16 Nov 2016 | Read review
“don't come here!”
 of 5 bubbles 326lizym, 24 Oct 2016 | Read review
“Make sure you ask for a room with a bathroom.”
 of 5 bubbles 533sueC, 12 Oct 2016 | Read review
“Would recommend Superior Orchid Room”
 of 5 bubbles , 13 Sep 2016 | Read review
5 of 5
No availability for your dates from these sites
TripAdvisor
* /night
View Deal
Booking.com
Hotels.com
Priceline
View all 5 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates