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Coconut Palms Resort

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296 Reviews from our TripAdvisor Community

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Showing 281: English reviews
Melbourne, Australia
Level Contributor
286 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 166 helpful votes
Reviewed 7 May 2016 via mobile

Stayed here for several days. It isn't a resort, its a budget hotel. The place is dated and in need of a good refresh. Its not the best or most convenient location as its up the hill and the local jail is only a few minutes walk. Its overpriced for what you get. The rooms are basic but comfortable, although... More 

Helpful?
Thank Adam K
Auckland, New Zealand
Level Contributor
28 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed 2 May 2016

The Coconut Palms was picked by me as we needed to spend one night in Vila before flying to Tanna Island, so anything central and fairly cheap was wanted as we weren't planning on spending much time there. I think it purports to be 3 stars, maybe a tad generous but definitely well above your average backpacker place. The fussy... More 

Review collected in partnership with this hotel

Helpful?
Thank Robandnorm
Hassleholm, Sweden
Level Contributor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 29 April 2016

I have visit Coconut Palm Resort many times and always great. Very good service and friendly staff. Excellent restaurant and good food. Every Saturday they have a nice fireshow in the hotel, miss not that. I can recommend this Hotel to everybody.

Review collected in partnership with this hotel

Helpful?
1 Thank Mats W
Melbourne, Australia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 29 April 2016

Fantastic place to stay. Very friendly and very clean. Very reasonable rates. Made us feel like family. Nothing was too much trouble. From the minute we arrived until the day we left we felt very happy .

Review collected in partnership with this hotel

Helpful?
Thank sherylekenny
CoconutPalmsResort, Manager at Coconut Palms Resort, responded to this review

Hi Sherylekenny Thank you very much for your feedback via posting a tipadvisor review. The time you have take to do this is most appreciated. The whole team is happy they were able to add to the memory of your honeymoon during your stay with us here at Coconut Palms Resort. We hope that we will see you again soon.... More 

Windsor, Australia
Level Contributor
49 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 28 April 2016

Hotel was good value and was clean and quiet. Desk staff had a problem with registering us on our return trip as they didn't seem to know how to handle walk ins. Also had problems working out what rooms they had available

Review collected in partnership with this hotel

Helpful?
Thank Hawkes2756
CoconutPalmsResort, Owner at Coconut Palms Resort, responded to this review

Dear Hawkes2756 Thanks you very much for your review on Tripadvisor. We are glad that you enjoyed your stay with us. Thank you for you feedback in regards to our Front desk, we will work on fine tuning this process to ensure a smoother check in for our guests. All of us here at Coconut Palms Resort look forward to... More 

Stockholm, Sweden
1 review
Reviewed 28 April 2016

Good rooms! The view fr.o.m. the rooms was beautiful .Garden was well taken care of! The trip to the vulcano was realy worth going to. Spectacular! I would have liked a lesson about Vanuato and the different Islands around.

Review collected in partnership with this hotel

Helpful?
Thank siwe_wallin
CoconutPalmsResort, Owner at Coconut Palms Resort, responded to this review

Dear Siwe Thank you very much for the time you have taken to post your review on Tripadvisor. It always puts a smile on the whole teams face to know that we have made a positive difference to you holiday in Vanuatu. We hope that you visit again as the all of us here at Coconut Palms Resort look forward... More 

Amsterdam, The Netherlands
Level Contributor
2 reviews
Reviewed 21 April 2016

The staff was super friendly and always willing to help. Very nice and tidy room, good food in the restaurant and beautiful service from everybody. I only have good memories from here =) Simply great!

Review collected in partnership with this hotel

Helpful?
Thank Carla V
CoconutPalmsResort, Owner at Coconut Palms Resort, responded to this review

Dear Carla V Thank you very much for posting your feedback on Tripadvisor. We are over the moon that you enjoyed the service from our super friendly and helpful team. The housekeeping and Kitchen team were glad to hear that they made a positive impact on your stay, being behind the scenes they are always chuffed to be mentioned in... More 

Brisbane Region, Australia
Level Contributor
23 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 21 April 2016

Unfortunately it's a long walk from anything like restaurants, shops, market, town or waterfront. Otherwise it suits the budget-conscious. Old and in need of a makeover, it maintains a relaxed cthat.Friendly, helpful staff help to make up for that.

Review collected in partnership with this hotel

Helpful?
Thank Slamdunk0810
CoconutPalmsResort, Manager at Coconut Palms Resort, responded to this review

Dear Valued Guest Thank you for the time you have taken to review our property on Tripadvisor. The team were very happy to hear that you enjoyed their hospitality and all of us look forward to your return to Vanuatu and to Coconut Palms Resort. When you are planning your next visit with us, make sure you check out our... More 

Waikato Region, New Zealand
Level Contributor
3 reviews
Reviewed 21 April 2016

I enjoyed my stay here! It was clean tidy n the staff were very accomadating. I did get a great deal with the price and was happy with what I paid for but had I had have to pay full price I wouldn't have been as impressed!

Review collected in partnership with this hotel

Helpful?
Thank Roosta17
CoconutPalmsResort, Manager at Coconut Palms Resort, responded to this review

Dear Valued Guest Thank you for the time you have taken to review our property on Tripadvisor. The team were very happy to hear that you enjoyed their hospitality and all of us look forward to your return to Vanuatu and to Coconut Palms Resort. When you are planning your next visit with us, make sure you check out our... More 

Rockhampton, Australia
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 20 April 2016

It was our first trip to Vanuatu and we loved the country and the friendly locals who made us feel very welcome, after looking around I think coconut palms is very good value for the money. It will do me, a home away from home.

Review collected in partnership with this hotel

Helpful?
Thank Helen C
CoconutPalmsResort, Manager at Coconut Palms Resort, responded to this review

Dear Valued Guest Thank you for the time you have taken to review our property on Tripadvisor. The team were very happy to hear that you enjoyed their hospitality and all of us look forward to your return to Vanuatu and to Coconut Palms Resort. When you are planning your next visit with us, make sure you check out our... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free Parking
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Laundry Service
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Airport Transportation
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
At the Award Wining, Coconut Palms Resort we pride ourselves as "Your Vanuatu Friend" where our happy staff will do everything possible to ensure that you: Stay, Relax & Enjoy all that the resort and beautiful Vanuatu has to offer. We are governed by our mission: "To be the best value resort in Vanuatu where service is not compromised and happy memories are guaranteed." ... more   less 

Additional Information about Coconut Palms Resort

Address: Cornwall Street, PO Box 1515, Port Vila, Efate, Vanuatu
Region: Vanuatu > Efate > Port Vila
Price Range: RM187 - RM413 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Coconut Palms Resort 3*
Number of rooms: 46
Reservation Options:
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Also Known As:
Coconut Palms Hotel Port Vila
Coconut Palms Resort Vanuatu/Port Vila
Hotel Style:
#13 Top resorts Hotel in Port Vila
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Questions & Answers

Here's what travellers have asked, with answers from Coconut Palms Resort staff and other travellers.
4 questions
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Questions? Get answers from Coconut Palms Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go for air-conditioning.”
 of 5 bubbles MrPurser, 16 Nov 2016 | Read review
“don't come here!”
 of 5 bubbles 326lizym, 24 Oct 2016 | Read review
“Make sure you ask for a room with a bathroom.”
 of 5 bubbles 533sueC, 12 Oct 2016 | Read review
“Would recommend Superior Orchid Room”
 of 5 bubbles , 13 Sep 2016 | Read review
“when you book just read the fine print, shared bathroom or en suite.”
 of 5 bubbles 841Lynda62, 31 Aug 2016 | Read review
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