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Coconut Palms Resort

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Coconut Palms Resort
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302 Reviews from our TripAdvisor Community

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Showing 286: English reviews
London, United Kingdom
Reviewed 4 July 2016

I'm visiting every country in the world and chose Coconut Palms for my three night stay in Vanuatu. By far the best thing about the resort was the staff. Nothing was too much trouble, and two of the guys even accompanied myself and another guest to a nearby kava bar, where we had a great time with the locals. The...

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Helpful?
1Thank milomilomilomilo
CoconutPalmsResort, Manager at Coconut Palms Resort, responded to this review

Dear Milo Thank you for the time you have taken to review our property on tripadvisor. It is great to receive such feedback. The team is always pleased to hear that we have made a difference to peoples stays while there are here in Vanuatu. We hope that you return to Vanuatu again, as the whole crew look forward to...

Cambodia
Reviewed 30 June 2016

I did not consider my room good value. All the walls were painted white the only decorations were a small seascape on one wall a mirror and a native Spear above the bed. The only Windows were in the bathroom but there was a balcony. There was also tea and coffee making and a microwave. Only soap was provided and...

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Thank kiwikev45
Byron Bay, Australia
Reviewed 22 June 2016

I stayed here for work for a week and even the annoying things are cured by the charm of the staff - you can't help but smile. They try so hard. Although the place is in need of a good revamp and there are things you have to constantly chase (like the net and repairs to basic equipment), they're attended...

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Thank purple-circle-girls
Melbourne, Australia
Reviewed 25 May 2016

We stayed nearby but had a great lunch here one day at the pool side cafe. As I'm coeliac and need to eat gluten free I was thrilled to find that everything on the menu was either naturally gluten free or could be made that way.

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Thank Travelbugsbitten
CoconutPalmsResort, Manager at Coconut Palms Resort, responded to this review

Dear Valued Guest Thank you for the time you have take to review our property on Tripadvisor. The team were happy to hear that you enjoyed their hospitality and all of us look forward to your return to Vanuatu and to Coconut Palms Resort. When you are planning your next visit with us, make sure you check out our great...

Coolangatta, Queensland, Australia
Reviewed 25 May 2016

The Coconut Palms was a last minute booking due to flight changes. The hotel staff were very friendly and helpful and the room had a great view. We didn't have a en-suite and the shared bathroom facilities could do with a upgrade but for the price,which included breakfast it was value for money.

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1Thank Michelle P
Melbourne, Australia
Reviewed 7 May 2016 via mobile

Stayed here for several days. It isn't a resort, its a budget hotel. The place is dated and in need of a good refresh. Its not the best or most convenient location as its up the hill and the local jail is only a few minutes walk. Its overpriced for what you get. The rooms are basic but comfortable, although...

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Thank Adam K
Auckland, New Zealand
Reviewed 2 May 2016

The Coconut Palms was picked by me as we needed to spend one night in Vila before flying to Tanna Island, so anything central and fairly cheap was wanted as we weren't planning on spending much time there. I think it purports to be 3 stars, maybe a tad generous but definitely well above your average backpacker place. The fussy...

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Thank Robandnorm
Hassleholm, Sweden
Reviewed 29 April 2016

I have visit Coconut Palm Resort many times and always great. Very good service and friendly staff. Excellent restaurant and good food. Every Saturday they have a nice fireshow in the hotel, miss not that. I can recommend this Hotel to everybody.

Review collected in partnership with this hotel
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1Thank Mats W
Melbourne, Australia
Reviewed 29 April 2016

Fantastic place to stay. Very friendly and very clean. Very reasonable rates. Made us feel like family. Nothing was too much trouble. From the minute we arrived until the day we left we felt very happy .

Review collected in partnership with this hotel
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Thank sherylekenny
CoconutPalmsResort, Manager at Coconut Palms Resort, responded to this review

Hi Sherylekenny Thank you very much for your feedback via posting a tipadvisor review. The time you have take to do this is most appreciated. The whole team is happy they were able to add to the memory of your honeymoon during your stay with us here at Coconut Palms Resort. We hope that we will see you again soon....

Windsor, Australia
Reviewed 28 April 2016

Hotel was good value and was clean and quiet. Desk staff had a problem with registering us on our return trip as they didn't seem to know how to handle walk ins. Also had problems working out what rooms they had available

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Thank Hawkes2756
CoconutPalmsResort, Owner at Coconut Palms Resort, responded to this review

Dear Hawkes2756 Thanks you very much for your review on Tripadvisor. We are glad that you enjoyed your stay with us. Thank you for you feedback in regards to our Front desk, we will work on fine tuning this process to ensure a smoother check in for our guests. All of us here at Coconut Palms Resort look forward to...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Room Service
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Laundry Service
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Airport Transportation
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
At the Award Wining, Coconut Palms Resort we pride ourselves as "Your Vanuatu Friend" where our happy staff will do everything possible to ensure that you: Stay, Relax & Enjoy all that the resort and beautiful Vanuatu has to offer. We are governed by our mission: "To be the best value resort in Vanuatu where service is not compromised and happy memories are guaranteed." ... more   less 

Additional Information about Coconut Palms Resort

Address: Cornwall Street, PO Box 1515, Port Vila, Efate, Vanuatu
Region: Vanuatu > Efate > Port Vila
Price Range: RM178 - RM406 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Coconut Palms Resort 3*
Number of rooms: 46
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com and Travelocity so you can book your Coconut Palms Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Coconut Palms Hotel Port Vila
Coconut Palms Resort Vanuatu/Port Vila
Hotel Style:
#4 Best Value Hotel in Port Vila
#13 Top resorts Hotel in Port Vila
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Questions & Answers

Here's what travellers have asked, with answers from Coconut Palms Resort staff and other travellers.
4 questions
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Questions? Get answers from Coconut Palms Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“room overlooking the pool area.”
 of 5 bubbles sueb0lt, 31 Dec 2016 | Read review
“Go for air-conditioning.”
 of 5 bubbles MrPurser, 16 Nov 2016 | Read review
“don't come here!”
 of 5 bubbles 326lizym, 24 Oct 2016 | Read review
“Make sure you ask for a room with a bathroom.”
 of 5 bubbles 533sueC, 12 Oct 2016 | Read review
“Would recommend Superior Orchid Room”
 of 5 bubbles , 13 Sep 2016 | Read review
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