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Sheraton Seoul D Cube City Hotel

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Sheraton Seoul D Cube City Hotel
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1,145 Reviews from our TripAdvisor Community

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Showing 730: English reviews
Reviewed today NEWvia mobile

very nice hotel, always looking forward to have a swim at their pool. staff are helpful and friendly, rooms are very nice modern and clean. and location is good as it is just next to Hyundai mall and train station and there is a famous Kkanbu Chicken just across the hotel!

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Helpful?
Thank Vanilla T
Singapore, Singapore
Reviewed 2 weeks ago

D-Cube Sheraton is very modernized and staff's service is also very good. Especially the view from room is wonderful as located high floor to see Nam San. There is Subway with various line. Breakfast is wonderful and Executive Lounge provides various foods and drinks during happy hour located at 38th floor with wonderful view. I stay here all the times...

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Helpful?
Thank glorystudy
jameslee03569, General Manager at Sheraton Seoul D Cube City Hotel, responded to this review

Dear glorystudy, Thank you very much for your recent stay with Sheraton Seoul D Cube City Hotel. We are glad to read that you had enjoyed stay in our club room with variety privileges and satisfied with our warm and caring service and a beautiful view of Seoul. As you have mentioned, our location is extremely convenient connected to Line...

Reviewed 3 weeks ago

This is my first visit to Seoul. I was contemplating of Sheraton Seoul D-Cube City Hotel as my first choice among other hotels such as Conrad Seoul or those hotels closer to Myeongdong or Gangnam. No doubt the hotel is at least 30 minutes train ride from major attractions or shopping centres, but after staying 5 nights, I must say...

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Helpful?
Thank parvalue
jameslee03569, General Manager at Sheraton Seoul D Cube City Hotel, responded to this review

Hello hs6789! We sincerely appreciate you for taking a valuable time to provide us a wonderful and detailed feedback, which is the greatest encouragement and motivation for our associates. We are happy to hear that you have enjoyed our amazing facilities and service we have to offer. Our team will continually focus on making our guest's stay most exceptional and...

Thunder Bay, Canada
Reviewed 3 weeks ago via mobile

The only annoying part of this hotel is that the lobby is on the top floor and the elevators are really slow and take a long time waiting for one. Staff and rooms are first class. The gym is one of the best that I have experienced and very clean.

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Helpful?
Thank BradyR88
jameslee03569, General Manager at Sheraton Seoul D Cube City Hotel, responded to this review

Dear BradyR88, Thank you very much for staying with us at Sheraton Seoul D Cube City Hotel, and leaving us with your constructive feedback, which is truly appreciated. All our guests feedback are always welcome, as it gives us a great opportunity to get to know our guests better, and continuously improve our products and services. Your comments have been...

La Crescenta, California, United States
Reviewed 4 weeks ago

I've been visiting this hotel since 2011. My stays used to be a lot more frequent cerca 2012 but since then, my visits are limited to 3 or 4 times a year- usually for 2 nights. This was my third visit to Korea this year. This time for 2 nights. 30 minutes before my arrival, I emailed the club lounge...

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Helpful?
Thank Joshua927
jameslee03569, General Manager at Sheraton Seoul D Cube City Hotel, responded to this review

Dear joshua927, Thank you very much for your recent stay with us Sheraton Seoul D Cube City Hotel. We are pleased to learn that you had an excellent stay. It is great to see that you felt being taken care and your compliment comment truly inspired and motivated all of us and your valuable comment has been shared with our...

Singapore
Reviewed 15 December 2016

I’ve wanted to stay at the Sheraton D Cube for a while but the location has always put me off. Since I was intending to spend most of my time at the Hapjeong, Times Square areas on this trip, the location was actually perfect as both places were a very short train ride away. Having the airport bus stop at...

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Helpful?
Thank bweebschan
jameslee03569, General Manager at Sheraton Seoul D Cube City Hotel, responded to this review

Dear Mr./Ms bweebschan, Thank you very much for your resent stay with us. We are extremely pleased to read that your recent stay with us at Sheraton Seoul D Cube City Hotel was up to your satisfaction with our genuine service and enjoyed the awesome view of Seoul. One of the most important core values of our Sheraton Seoul D...

Reviewed 8 December 2016 via mobile

The hotel itself is very pleasant. Nice sheets. Adjustable temperature. Clean room. The subway is almost directly connected to the hotel so it's easy for guests to explore the city. It's located in Shindorim station which is on the green line. That means it's a straight train ride to popular destination like hongdae, gangnam, Jamsil stadium, Samsung station (Coex mall)...

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Helpful?
Thank FazillahAB
jameslee03569, General Manager at Sheraton Seoul D Cube City Hotel, responded to this review

Dear FazillahAB, Thank you very much for your recent visit to Sheraton Seoul D Cube City Hotel and we truly appreciate you taking the time to share your review on TripAdvisor. We are glad to read that you satisfied with our genuine care by our associates, and comfortable facilities, however, we have duly noted your comments in regards to elevator...

Singapore, Singapore
Reviewed 4 December 2016

Stayed here 2 years after my last visit and I'm glad to say that the service level has remained outstanding! Thanks and keep it up! The hotel is very strategically located with the Metro at the basement and the now Hyundai shopping mall on the same building. The worst esperience you can have is getting sick on a trip and...

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Helpful?
Thank Inaliel79
jameslee03569, General Manager at Sheraton Seoul D Cube City Hotel, responded to this review

Dear Inaliel79, Thank you very much for your great review on TripAdvisor! We are extremely excited to learn that you enjoyed your stay with us and felt being taken care of by our associates. Comments such as yours definitely gives us great motivation towards keeping the high standard of service we always strive to pursue. Sheraton Seoul D Cube City...

Reviewed 30 November 2016 via mobile

This is my second time staying here for business trip. The hotel is next to a shopping mall and subway, so it's definitely convenient in terms of transportation. What really stood out is their service. The hotel concierge failed to retrieve my luggage on time, causing me to miss the airport limousine bus, and I ended up having to take...

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Helpful?
Thank junxiang
jameslee03569, General Manager at Sheraton Seoul D Cube City Hotel, responded to this review

Dear junxiang, Thank you for staying with us at Sheraton Seoul D Cube City Hotel, and providing us with your great feedback, which is much appreciated. We are very happy to hear that you enjoyed our warm Sheraton experience, especially our service recovery was up to your satisfaction. On the behalf of our team members, I extend our very best...

Sao Paulo, Brazil
Reviewed 22 November 2016 via mobile

Even though the hotel is not the most central, infra is outstanding and team really puts in the extra mile to make you feel special Special thanks to Eric Lee for being great at helping me plan my tour in the city!! Will be back for sure

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Helpful?
Thank WNejo
jameslee03569, General Manager at Sheraton Seoul D Cube City Hotel, responded to this review

Dear WNejo, Thank you very much for staying with us at Sheraton Seoul D Cube City Hotel, and leaving us with your constructive feedback, which is truly appreciated. All our guests feedback is always welcome, as it gives us a great opportunity to get to know our guests better, and continuously improve our products and services. Your comments has been...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Soul of Seoul. Relax, reconnect and share memories at our five-star hotel. Situated in the heart of D-Cube City's sights, shopping, entertainment and offices in southwest Seoul, it boasts iconic views of the capital from its 41st floor lobby, the highest in Korea. ... more   less 

Additional Information about Sheraton Seoul D Cube City Hotel

Address: 662 Gyeongin-ro, Guro-gu, Seoul 08209, South Korea
Region: South Korea > Seoul
Price Range: RM745 - RM1,307 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Seoul D Cube City Hotel 5*
Number of rooms: 269
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Starwood APAC, Agoda, Hotels.com, Ctrip TA, Priceline and Travelocity so you can book your Sheraton Seoul D Cube City Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#1 Family Hotel in Seoul
#6 Romantic Hotel in Seoul
#7 Business Hotel in Seoul
#8 Spa Hotel in Seoul
#15 Luxury Hotel in Seoul
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Seoul D Cube City Hotel staff and other travellers.
9 questions
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Questions? Get answers from Sheraton Seoul D Cube City Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pretty much all the rooms have views.”
 of 5 bubbles Joshua927, 22 Dec 2016 | Read review
“All the rooms are great. No preference actually, you may like to chose a higher floor for an even better view of the city?”
 of 5 bubbles cindycT2546KP, 16 Nov 2016 | Read review
“Higher floors have an amazing view”
 of 5 bubbles Lokeydale, 6 Nov 2016 | Read review
“Choose higher floors for better views of the city”
  • In room dining - Salad
  • In room dining - Salad
  • In room dining - Veg. Pasta
 of 5 bubbles SourabhPP, 2 Sep 2016 | Read review
“as for 38F as Club lounge is there”
 of 5 bubbles wutan01, 20 Aug 2016 | Read review
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