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Sheraton Seoul D Cube City Hotel

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Sheraton Seoul D Cube City Hotel
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1,132 Reviews from our TripAdvisor Community

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Showing 723: English reviews
Singapore, Singapore
Reviewed 4 days ago NEW

Stayed here 2 years after my last visit and I'm glad to say that the service level has remained outstanding! Thanks and keep it up! The hotel is very strategically located with the Metro at the basement and the now Hyundai shopping mall on the same building. The worst esperience you can have is getting sick on a trip and...

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Helpful?
Thank Inaliel79
Reviewed 1 week ago via mobile

This is my second time staying here for business trip. The hotel is next to a shopping mall and subway, so it's definitely convenient in terms of transportation. What really stood out is their service. The hotel concierge failed to retrieve my luggage on time, causing me to miss the airport limousine bus, and I ended up having to take...

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Helpful?
Thank junxiang
jameslee03569, General Manager at Sheraton Seoul D Cube City Hotel, responded to this review

Dear junxiang, Thank you for staying with us at Sheraton Seoul D Cube City Hotel, and providing us with your great feedback, which is much appreciated. We are very happy to hear that you enjoyed our warm Sheraton experience, especially our service recovery was up to your satisfaction. On the behalf of our team members, I extend our very best...

Sao Paulo, Brazil
Reviewed 2 weeks ago via mobile

Even though the hotel is not the most central, infra is outstanding and team really puts in the extra mile to make you feel special Special thanks to Eric Lee for being great at helping me plan my tour in the city!! Will be back for sure

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Helpful?
Thank WNejo
jameslee03569, General Manager at Sheraton Seoul D Cube City Hotel, responded to this review

Dear WNejo, Thank you very much for staying with us at Sheraton Seoul D Cube City Hotel, and leaving us with your constructive feedback, which is truly appreciated. All our guests feedback is always welcome, as it gives us a great opportunity to get to know our guests better, and continuously improve our products and services. Your comments has been...

Singapore, Singapore
Reviewed 3 weeks ago

I stayed in this hotel on my recent work trip in Seoul. It was an iconic building with great facilities, both inside and outside the hotel. For starter, the check in was located at 41st floor and this floor is the highest floor of the hotel. It offers a panaromic view of the city and beyond. The SPG lounge is...

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Helpful?
Thank cindycT2546KP
jameslee03569, General Manager at Sheraton Seoul D Cube City Hotel, responded to this review

Dear cindycT2546KP, Thank you for your resent stay and leaving us with a warmhearted review to share with other travellers. We are glad to see your comments regarding convenient facilities, panoramic view of Seoul, polite and helpful associates which are most highly appreciated. All associates at Sheraton Seoul D Cube City Hotel strive to provide most comfortable and memorable stay...

Orlando, Florida
Reviewed 3 weeks ago via mobile

This is a wonderful hotel. The views is Seoul are top notch, the service is always great, the food/drink is good, and the hotel is in a great location for getting around Seoul. I try to stay at this hotel every time I'm in Korea, and I highly recommend this hotel to anyone staying on Seoul.

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Helpful?
Thank BrenSmart
jameslee03569, General Manager at Sheraton Seoul D Cube City Hotel, responded to this review

Dear Mr./Ms. BrenSmart, Warmest greetings from Sheraton Seoul D Cube City Hotel. Thank you for considering us ' Outstanding Hotel’ and we are most happy to hear that you received a warm and friendly service from all our associates and enjoyed our facilities, a beautiful view and foods. At Sheraton Seoul D Cube City Hotel, creating a warm connection with...

Medicine Hat, Canada
Reviewed 4 weeks ago

We arrived late and were greeted by very friendly staff. I took advantage of a day off and made an appointment at the Aequalis Spa. It was amazing! The mall attached is a great way of shopping without even having to go outside. The whole week we had staff constantly asking how they could help, whether it was the bellboy,...

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Helpful?
Thank Lokeydale
jameslee03569, General Manager at Sheraton Seoul D Cube City Hotel, responded to this review

Hello Lokeydale, Thank you for staying with us at Sheraton Seol D Cube City Hotel, and sharing your experience with other travelers on TripAdvisor! We are happy to hear that you have enjoyed our amazing facilities and caring service by our dedicated associates. Our team will continually focus on making our guest's stay most exceptional and we sincerely look forward...

Reviewed 5 weeks ago

The D-cube is a 5 star hotel - and very quiet and peaceful, you check in on the 42nd flood and have amazing views - my room has a king bed and I was amazed by the size of the room, luxurious and as expected very clean and perfect, coming from Australia I was amazed by how fast the free...

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Thank Steve A
jameslee03569, General Manager at Sheraton Seoul D Cube City Hotel, responded to this review

Dear Mr./ Ms. Steve A, Thank you very much for your recent stay with us Sheraton Seoul D Cube City Hotel. We are pleased to learn that you had an comfortable and enjoyable stay. It is great to see that you have enjoyed our facilities and caring service by our associates. Comments such as yours definitely gives us great motivation...

Palo Alto, California
Reviewed 1 November 2016 via mobile

Had a bumpy start in the first night , but fast recovery from the reception manager which was outstanding (James Jong) , he moved me to an amazing room with a very beautiful spa bath. Service is really good and hotel feels fresh and new

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Thank salvax239
jameslee03569, General Manager at Sheraton Seoul D Cube City Hotel, responded to this review

Dear Mr./Ms. salvax239, Warm greetings from Sheraton Seoul D Cube City Hotel. First of all, thank you very much for your recentstay with us and for your valuable review posted on TripAdvisor. We are happy to hear that you had a good stay at our honeymoon suite and our genuine care was met your expectation. Our associates work continually towards...

Tehran, Iran
Reviewed 19 October 2016

We stayed 5 night during October 2016.The location of hotel is a little far from downtown but the most important advantage is the distance to subway.It's only 2 mins walk from Sindorim station. You can easily access to metro and go every where. You can also use Bus lines infront of D Cube city but for using Bus you should...

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Helpful?
Thank Mojtaba J
jameslee03569, General Manager at Sheraton Seoul D Cube City Hotel, responded to this review

Dear Mr./Ms. Mojtaba J, Thank you for your resent stay and leaving us with a wonderful review on TripAdvisor. It is always a great pleasure reading such wonderful reviews from our guests, which gives our team great motivation. As you have mentioned, Sheraton Seoul D Cube City Hotel is ideally situated in complex mall, together with Hyundai Department, Lotte theater,...

Hong Kong, China
Reviewed 12 October 2016

The hotel is located on the top floors of the D Cube City Center and right above the Sindorim metro station (access via line 1 or 2). From airport one can take the airport bus 6003 and the last stop is Sheraton D Cube. Line 2 is a circle line and offer easy access to places such as Gangnam, Dongdaemun,...

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Helpful?
Thank klgso
jameslee03569, General Manager at Sheraton Seoul D Cube City Hotel, responded to this review

Dear Mr./Ms. klgso, Thank you for your recent review on TripAdvisor. We are happy to hear that you have enjoyed our facilities, variety of food choices at the Hyundai department store which is conveniently located in basement. As you have mentioned, we are easily accessible via Sindorim Subway Station, as well as by Airport Limousine Bus 6018. Our associates will...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
Official Description (provided by the hotel)
The Soul of Seoul. Relax, reconnect and share memories at our five-star hotel. Situated in the heart of D-Cube City's sights, shopping, entertainment and offices in southwest Seoul, it boasts iconic views of the capital from its 41st floor lobby, the highest in Korea. ... more   less 

Additional Information about Sheraton Seoul D Cube City Hotel

Address: 662 Gyeongin-ro, Guro-gu, Seoul 08209, South Korea
Region: South Korea > Seoul
Price Range: RM729 - RM1,098 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Seoul D Cube City Hotel 5*
Number of rooms: 269
Reservation Options:
TripAdvisor is proud to partner with Starwood APAC, Booking.com, Expedia, Orbitz, Priceline, Hotels.com, Travelocity and Odigeo so you can book your Sheraton Seoul D Cube City Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#1 Family Hotel in Seoul
#6 Romantic Hotel in Seoul
#7 Business Hotel in Seoul
#9 Spa Hotel in Seoul
#16 Luxury Hotel in Seoul
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Seoul D Cube City Hotel staff and other travellers.
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Questions? Get answers from Sheraton Seoul D Cube City Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All the rooms are great. No preference actually, you may like to chose a higher floor for an even better view of the city?”
 of 5 bubbles cindycT2546KP, 16 Nov 2016 | Read review
“Higher floors have an amazing view”
 of 5 bubbles Lokeydale, 6 Nov 2016 | Read review
“Choose higher floors for better views of the city”
  • In room dining - Salad
  • In room dining - Salad
  • In room dining - Veg. Pasta
 of 5 bubbles SourabhPP, 2 Sep 2016 | Read review
“as for 38F as Club lounge is there”
 of 5 bubbles wutan01, 20 Aug 2016 | Read review
“Best views, quiet floors, amazing staff!”
 of 5 bubbles royveron03, 6 Aug 2016 | Read review
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