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Rest easy at Josun Palace, a Luxury Collection Hotel, Seoul Gangnam. Our hotel in Seoul, South Korea is located near Apgujeong Station with convenient access to any point in Seoul. After a busy day, unwind in our luxurious hotel rooms and suites or enjoy on-site dining at one of our five fine eating establishments on-site.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
Josun Palace, A Luxury Collection Hotel, Seoul Gangnam
4.4 reviews
Getting there
Good for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
The hotel entrance was well-designed, and staff immediately came to help with baggage at the front door. The rooms were spacious and the bathroom consisted of a nice bathtub, a roomy shower, and a powerful air-conditioner. The luxury brand Byredo is used for shampoo, shower gel, and hair conditioner. The bed is comfortable and cozy; a speaker on the bedside table is a bonus.
The gym was quite mind-blowing and had plenty of equipments and space. The swimming pool was heated and large. The spa was delightful and offered relaxing massages.
The hotel was also quite convenient as it is located in a mall, and going for supper at a food stall in the mall was quite easy. Would recommend to stay at this hotel.
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Maxime Beyer, Guest Services / Front Office at Josun Palace, A Luxury Collection Hotel, Seoul Gangnam
Responded 25 Jun 2024
Dear clippersuperfan, Thank you very much for sharing your experience with us. We are delighted to hear that you enjoyed your recent stay at Josun Palace, a Luxury Collection Hotel. We are pleased that you found our hotel entrance well-designed and that our attentive staff made you feel welcome from the moment you arrived. It's wonderful to know that you appreciated the spacious rooms, luxurious bathroom amenities from Byredo, and the comfortable bed with the added convenience of a bedside speaker. We are thrilled that you had a fantastic experience at our gym, where we strive to provide a comprehensive selection of equipment in a spacious environment. It's great to hear that you enjoyed our heated swimming pool and found our spa treatments to be delightful and relaxing. We appreciate your compliments on our convenient location within a mall, which offers easy access to a variety of dining options. Thank you once again for recommending our hotel. Should you have any further feedback or if there is anything else we can assist you with, please do not hesitate to contact me directly at maxime.beyer@josunpalace.com. Warm regards, Maxime Beyer Director of Guest Relations Josun Palace, a Luxury Collection Hotel
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* Important Notice on Sauna, 1914 Lounge and Constans Breakfast * Room guests for Grand Masters or Suites through the Marriott’s upgrade-benefit for Platinum elite (or higher) can NOT be offered with these services any longer. (But free access on Fitness and Pool remains same) That means, free access on Sauna and 1914 Lounge along with Canape+Wine service is provided only for those who make a reservation using the Suite Night Award or paying the Grand Masters or Suite Room Rates. Breakfast in Constans also, it is not complimentary benefits any longer but the choice of welcome amenity. Those who choose 1000 points, the continental breakfast service is provided from the Grand Reception.
1-4. General info on the property, dining and other room types & Suites:
5. Masters Jr. Suite (18 rooms, 63 sqm): There are 2 types that can be chosen; Studio room type with a good open feeling and separated room type with privacy. This time stay is separated room type whose living room is separated by privacy wall. The studio type can be referred to:
6. Platinum elite or higher: Enhanced room upgrade to the best available room (including select Suite) subject to availability. Breakfast in Constans (Buffet) or 1000 point per stay (in latter case, the free continental breakfast in Grand Reception)
7. Dining 24F: Constans,1914 Lounge & Bar 25F: Grand Reception 36F: The Great Hong Yuan (Chinese), Eatanic Garden (contemporary Korean : closed on Monday)
<Features> Hardware: Separated room typed Suite is a room with a good structure and also with Samsung Air Dresser, Bespoke Cube Air (Air Cleaner) which are helpful for comfortable stay. I also like the separate toilet room for privacy and the separate spacious shower room. The fantastic outview over Skyline makes every room as a Photo Point, so called 뷰맛집 (a famous view restaurant)
In the elevator, the function of automatic access to my room floor by scanning room key will be needed asap, without necessity for pressing my floor.
Software: It is unfortunate that benefits for elite members have decreased. Nevertheless, I feel this hotel as one of the best properties in Korea because of excellent top notch service with kindness, professionalism and customized attentiveness. Special thanks to Mr. Erick Yoo, Duty Manager and I really enjoy the stay in your esteemed property.
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Date of stay: December 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Style. Art deco vibes and glamour. Designed by Humbert & Poyet.
Rooms. Waited ten minutes to checkin but appreciated the 4 pm checkout. Stayed in entry level state room 3210 — North facing room. The 44m of space here felt smaller vs Four Season’s entry level room, maybe because the view was partially blocked by Centerfield next door, the bed faced a tall cabinet that hid the mini bar and the desk, gadgets i.e. the chunky cube air purifiers took up precious space. Otherwise, the room was supremely comfortable.
Service I left for dinner at 615 pm, turned off do not disturb sign but there was no turndown service when I returned 3 hours later.
@ the hotel. Art and location. You’ll see Daniel Arsham’s blue calcite eroded Moses as soon as you enter the hotel. Location is excellent. I prefer Four Seasons Seoul’s room & service but stayed at Josun as at 4S, felt like every ride to any restaurant I like would be 40 minutes away by cab.
Food & drinks. Was at Eatanic Garden 2 months ago and it was absolutely fantastic, would return to Josun to stay just because of Eatanic.
Prices. US$452
Rating. 4/5 Beautiful hotel, fantastic restaurant
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Date of stay: January 2024Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Maxime Beyer, Guest Services / Front Office at Josun Palace, A Luxury Collection Hotel, Seoul Gangnam
Responded 23 May 2024
Dear Anilegna, We appreciate you taking the time to share your experience, and we're delighted to hear you enjoyed the art deco vibes and glamour of our hotel designed by the renowned Humbert & Poyet. Regarding the minor issues you encountered, we regret the delay during check-in and the missed turndown service. We strive to provide seamless and attentive service, and your feedback helps us identify areas for improvement. It's wonderful that you could appreciate the prime location and the artistic touches like Daniel Arsham's striking installation. We're thrilled that your exceptional dining experience at Eatanic Garden was a highlight, as we take pride in offering authentic culinary journeys that immerse guests in the local flavors. Thank you again for your valuable insights. We look forward to welcoming you back and creating an even more memorable stay tailored to your preferences. With warm regards, Maxime Beyer Director of Guest Relations Josun Palace, a Luxury Collection Hotel
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As far as I know this is the most expensive/luxurious Marriott property in Korea. Unfortunately that didn’t mean that the hotel was best.
Pros: 1. Received complimentary Titanium upgrade to a really great looking room even on a reward stay.
2. Property is pretty new and shiny, good amenities, although some were under construction.
Cons: 1. Received no reception at the ground level reception area, which meant no one told us that the lobby is on the 25th floor by the name of “Grand Reception”. We had to back track and flag down a staff to figure this out.
2. An employee decided to cut in line and rush into the elevator before us. Well a group of us since she cut off everyone.
3. Requested house keeping around 10 AM on the way out. House keeping wasn’t done until after 3 PM, preventing us jet lagged couple to get some rest right away. Not sure where to go, so went to “Grand reception” so that we can sit somewhere.
4. One staff at the reception told us that she checked the status for the room and that it will tike about 40 minutes to finish house keeping. She checked in with us at 20 minute mark and told us that she will be back in another 20 min to check on the house keeping status again.
No one came to us after over 30 minutes so we talked to someone else to see if the room was ready. Different staff tried to dismiss us saying that it’s been only 20 minutes since we requested house keeping when it takes around 40 min. We explained that we request it in the morning. She told us that since house keeping is done in order we must have requested it too late. Overall very odd interaction from a high end hotel.
5. There is no blackout curtain, just a general one which lets light in from all edges.
All in all very disappointing experience for a luxury collection property. We won’t be returning since there are plenty of Marriott properties in Korea which offer better value and service.
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Date of stay: October 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Located in Jiangnan District The express bus terminal is nearby Convenient for shopping It’s so close to coex mall
The staff was very helpful as soon as I got off the bus. Help carry luggage, open doors, say hello🙋🏼 Then go to the lobby on the 25th floor to check in The staff is polite, smiling and fluent in English
The room is very clean and spacious The toilet has a bathtub🛁Double shower heads The toilet is alone on the other side Carpet sheets will not stain Extra large cloakroom Bath salts are provided for bathing. Very attentive.
❣️Lounge must go The room card is so special, it’s made of wood and has a sense of design.
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Date of stay: January 2024Trip type: Travelled as a couple
Room Tip:方便停車
最好自己準泡泡浴球來浸浴
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The entrance is a bit difficult to find since it is in the parking garage underground. Check in is up about 20 floors...but the porters in the garage are very helpful. The hotel is new and very high tech. Everything in the room is automated and or accessible via an ipad. The dining room was just fine....and the ground floor of the building has a food court that allows for some for flexibility. The location is the other side of the river from downtown and in the newer richer part of Seoul (Gangnam-Gu) not far from the street with Prada , Max Mara, Gucci, Carolina Herrera etc. I hated that to get downstairs to the exit in the garage you had to change elevators from where the rooms are located.
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Date of stay: July 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Maxime Beyer, Guest Services / Front Office at Josun Palace, A Luxury Collection Hotel, Seoul Gangnam
Responded 23 Jul 2024
Dear celebrationtiger, Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed the high-tech features of our rooms and found our porters helpful. We understand that the entrance location and elevator changes can be a bit challenging, and we appreciate your feedback as it helps us improve. We’re also glad you enjoyed the flexibility offered by the dining options. Should you need any assistance for future stays, please feel free to contact me directly at maxime.beyer@josunpalace.com. We look forward to welcoming you back. Warm regards, Maxime Beyer Director of Guest Relations Josun Palace, a Luxury Collection Hotel
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We stay at luxury hotels all over the world usually with Marriott, and we have to say the Josun is truly one of our new favorites! It is absolutely beautiful and offers the best views of any of the other luxury hotels we stayed at in Seoul. We stayed June 28th and 29th, so sorry for not writing this review sooner as I had wanted to.
What makes this hotel so special is the incredible staff who are welcoming from the moment you arrive. There was ALWAYS someone there to open our doors, always someone in the lobby to talk to if we had any questions or needed recommendations. Just staff everywhere to help you with whatever you needed.
During check in Emily and Josephine could not have been more kind. They made us feel like valued guests and truly went above and beyond our expectations. We were so happy with the room thank you both so much.
Celine was kind and took great care of us showing us to our room and around the property. She was in the arrival lobby many times when we were leaving and coming back and was always special to visit with her.
Thanks also to Aiden the concierge who helped us. He was very knowledgeable. And finally to Aiden who provided a smooth check out.
The welcome Yoozoo camomile drink is fantastic, highly recommend!
Our only concern was dinner at The great hong yuan restaurant. It is absolutely beautiful and the Chinese food was fantastic. They were kind to get us same day reservations, however, after we placed our order our waiter he never came back to check on us, he disappeared and no one else ever came by once to check in on us. We had to find someone at end to ask for check. For the price and luxury restaurant we were shocked.
Otherwise everything was perfect and we can’t wait to return!
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Date of stay: June 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Maxime Beyer, Guest Services / Front Office at Josun Palace, A Luxury Collection Hotel, Seoul Gangnam
Responded 4 Sept 2024
Dear aroundtheworld787, Thank you for your glowing review and for choosing Josun Palace as your destination in Seoul. We are truly honored to be one of your new favorite luxury hotels and delighted that our views and service stood out during your stay. We’re thrilled that Emily, Josephine, Celine, and Aiden made such a positive impression, as well as that you enjoyed the camomile Yoozoo drink. I will be sure to pass along your gratitude to each of them. It’s our team’s pleasure to ensure every moment of your stay is special. We sincerely apologize for the lapse in service you experienced during dinner at The Great Hong Yuan restaurant. This is certainly not reflective of our standards, and we will address this with the team to ensure future dining experiences are more seamless. If there is anything further we can assist with, please don’t hesitate to reach out to me directly at maxime.beyer@josunpalace.com We look forward to welcoming you back for another exceptional experience. Warm regards, Maxime Beyer Director of Guest Relations Josun Palace, a Luxury Collection Hotel
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My friends and I decided to splurge on a few nights at Josun Palace and it was worth every cent. The hotel is stunning - from the design to the interiors, and the service. Every staff member was very considerate and polite, and almost all of them spoke fluent English. The concierge was extremely helpful in helping us book taxis, and the buffet breakfast was exceptional! it's quite pricey (from memory 77,000 KRW) however we had a members deal so it was included. We felt at ease travelling during Covid due to the cleanliness and mask-wearing rules around the hotel. We made some great memories during our stay and I would highly recommend!
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Date of stay: October 2022
Value
Location
Service
Trip type: Travelled with friends
Room Tip:Check out the spa facilities, unfortunately they weren't open when we visited but call ahead to...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Beautiful modern and luxurious hotel in Gangnam. I stayed for 7 nights and the staff made me feel at home. I would definitely stay again when I come back to Seoul.
Most outstanding was the Concierge team, particularly Ms. Sally Ji, who made my stay at Josun Palace and visit in Seoul extra special.
I had the Grand Masters room and I'm a Platinum member so I had access to the daily breakfast buffet (huge variety of offerings), afternoon coffee/tea/cookie and evening wine service.
Room was spacious and had great views of Seoul. All the amenities I needed were there and housekeeping was always quick to respond. Pool, gym and sauna looked really nice but I chose not to use it out of covid precaution.
The hotel has been opened for about a year and is located inside the Centerfield East & West Centers where there's an Emart convenience store, pharmacy, restaurants and several coffee shops like Koffee Sniffers & Starbucks Reserve. The neighborhood also has excellent local food like soondae soup, beef sullungtang, noodles, sushi and KBBQ.
Easy access to taxi, buses and subway.
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Date of stay: May 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The location in the Gangnam area is strategic. All the amenities are top-notch, reflecting the level of the Luxury Collection brand. The staff were very friendly. We arrived early in the morning due to our flight schedule, and they kindly allowed us to use the spa facilities to prepare ourselves for our meetings.
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Date of stay: July 2023
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Maxime Beyer, Guest Services / Front Office at Josun Palace, A Luxury Collection Hotel, Seoul Gangnam
Responded 23 May 2024
Dear William Hartono, Thank you for the wonderful review. We're delighted our strategic Gangnam location and top-notch amenities provided the ideal luxury experience for your business travels in Seoul. It's gratifying that our friendly staff and spa facilities helped ensure you felt fully prepared and rejuvenated before your meetings. Enabling our guests to start each day refreshed is a top priority. Reviews like yours affirm our commitment to delivering unparalleled luxury hospitality experiences, and we look forward to welcoming you back for another flawless stay. Warm regards, Maxime Beyer Director of Guest Relations Josun Palace, a Luxury Collection Hotel
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There are more places to choose from in the Seoul area.
PRICE RANGE
RM 1,689 - RM 2,410 (Based on Average Rates for a Standard Room)
LOCATION
South KoreaSeoul
NUMBER OF ROOMS
254
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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