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JW Marriott Hotel Seoul

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JW Marriott Hotel Seoul
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1,372 Reviews from our TripAdvisor Community

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Showing 912: English reviews
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San Francisco, California
Reviewed 4 days ago NEW

I spent 6 nights here during the past 2 weeks, checking in and out 3 times. For me a perfect hotel seems to anticipate my needs and wishes almost effortlessly, but with this JW Marriott it seemed just the opposite. I went to the steakhouse for dinner the first evening, but it was Valentine's Day, only the tasting menu was...

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Helpful?
Thank David W
JW_Seoul, General Manager at JW Marriott Hotel Seoul, responded to this review

Dear David W, Thank you for staying with us for your business trip and I really appreciate your taking time to share a detailed review. First of all, I sincerely apologize for the inconveniences you have experienced. I was disappointed to hear about your experience in our restaurants and bar. With aspiration to always exceed our guest’s expectation, we have...

Sao Paulo, SP
Reviewed 6 days ago NEW

My stay in the JW Marriott was extraordinary. The staff is very professional, friendly and service was outstanding. The room is spacious, very clean and quiet. The hotel has a very convenient location since in the basement there is a mall, a food court, and the Express Bus Terminal with the subway station making very easy to access any tourist...

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Helpful?
Thank PaulistanaCA
JW_Seoul, General Manager at JW Marriott Hotel Seoul, responded to this review

Dear PaulistanaCA, It was a great pleasure to have you as our guest! I really appreciate your taking time to share a detailed review on TripAdvisor. I am sure many travelers would find it very helpful. My team and I are happy to read your feedback about our staff service and convenient location. They represent true encouragement to all of...

Ramat Gan, Israel
Reviewed 1 week ago

Stayed here for 3 nights for a conference. This is a very unique hotel as it is built on a magnificent underground mall offering a large variety of shops, restaurant and a huge market. Our room was large, comfortable and very clean. We were lucky to have access to the executive lounge which offers great breakfast buffet and a great...

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Helpful?
Thank Dr_Iris_B
JW_Seoul, General Manager at JW Marriott Hotel Seoul, responded to this review

Dear Dr_Iris_B, I really appreciate your taking time to share your review and hope your conference went well! Thank you for your nice comments about our environment and room. I am glad that you had a chance to experience our Executive Lounge which many guests enjoy a lot. As you mentioned, we are directly connected to three subway lines allowing...

Mount Laurel, New Jersey
Reviewed 1 week ago

I have never experienced such wonderful amenities. Spa was traditional Korean. Wonderful experience and so invigorating! They supply gym shorts, T shirt and the most comfortable socks with arch supports I ever wore. All free. Fantastic food and very pleasant concierge who helped me book the best tours. Went to DMZ which was another highlight of being in South Korea....

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Helpful?
Thank filbysam
JW_Seoul, General Manager at JW Marriott Hotel Seoul, responded to this review

Dear filbysam, Thank you very much for sharing your experience on TripAdvisor! I truly appreciate that you chose our hotel during your business trip and I am pleased to learn that you enjoyed our spa, food and concierge service. I also found the DMZ tour very interesting! Glad to know that you received your clothes back. We handle all guest...

Reviewed 3 weeks ago via mobile

World class accomodations at reasonable prices. This Marriot is perfectly situated in the heart of Gangnam, Seoul metropolitan district. The public transportation drops you off in front of (city bus) or in the bottom floor (subway). There is world class shopping in the bottom of the hotel, to include high end and mall type shopping. Excellent dining options on the...

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Helpful?
Thank Rogelio O
JW_Seoul, General Manager at JW Marriott Hotel Seoul, responded to this review

Dear Rogelio O, I really appreciate your taking time to share your review! Thank you for considering us the ‘world class’ hotel with our convenient location and three-floor fitness center. As you mentioned, our guests really enjoy the easy public transportation access as well as the multi-purpose shopping mall connected to our hotel. Thank you again for your comments and...

Reviewed 3 weeks ago

I've been here multiple times to dine at the brunch buffet with my family. The interior of the hotel is always quiet and clean. It's very modern and spacious so it is never crowded. The hotel staff are always greeting their guests with a smile and accommodate any needs. I love how it is right next to Shinsegae mall so...

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Helpful?
Thank Christine C
JW_Seoul, General Manager at JW Marriott Hotel Seoul, responded to this review

Dear Christine C, Thank you very much for your patronage! I am happy to read that you enjoy our interior and location. Your nice words about our associates are very rewarding. I hope to have a chance to accommodate you and your family to stay overnight at our hotel with our diverse selection of room packages. I look forward to...

Seoul, South Korea
Reviewed 3 weeks ago

Location of this hotel is very convenient. Right in the middle of Seoul near a large subway station/ Express bus terminal which has bus services to most cities and towns of Korea. It also is connected to a large luxury mall and another mall called Famille Station which has lots of restaurants indoors and outdoors. You can get everything you...

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Helpful?
Thank gratefulmind
JW_Seoul, General Manager at JW Marriott Hotel Seoul, responded to this review

Dear gratefulmind, Thank you very much for staying with us and sharing a detailed review about our convenient location. It will help many fellow travelers on TripAdvisor for sure. I am glad that you enjoyed our suite rooms. I am also happy to let you know that we are currently planning a future renovation of the hotel. Hopefully you would...

Poquoson, Virginia
Reviewed 3 weeks ago

The JW Marriott defines what excellence in customer service is. If you need anything simply press the "at your service" button on the phone or go to the concierge desk and it will be immediately taken care off. All the staff speaks perfect English (for those of us lacking language skills) so you won't encounter any difficulties. On a previous...

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Helpful?
Thank kevadean
JW_Seoul, General Manager at JW Marriott Hotel Seoul, responded to this review

Dear kevadean, I really appreciate your taking time to share your review! I am pleased to read your wonderful comments about our excellent customer service. They represent true encouragement and motivate us to work harder to provide outstanding experiences. Please remember that we are always available to assist our valued guests like you. I look forward to welcoming you back...

Reviewed 4 weeks ago via mobile

A lot of restaurants, shops, ...... etc near by the hotel as it is located in a big mall in Seoul.. the is relatively large with great a view to the river side... I would recommend it if do not want to be in the down town of Seoul at the same time you enjoy a good stay...

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Helpful?
Thank Mohammed Z
JW_Seoul, General Manager at JW Marriott Hotel Seoul, responded to this review

Dear Mohammed Z, Thank you for staying with us and sharing your review on TripAdvisor! I am glad that you enjoyed our room with river view and our location. As you kindly mentioned, we are directly connected to one of the largest shopping complex in the city with department store, underground shopping arcade and much more. We are also linked...

Los Angeles, California
Reviewed 4 weeks ago

I've been coming to Seoul twice a year for the past 5 years. I used to stay at hotels closer to Apgu, Cheongdam and Shinsa, but the traffic, and crowds got to me. One of my friends referred me to this hotel, and I was blown away that I didn't find it sooner. It's more central to other areas of...

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Helpful?
Thank mek227
JW_Seoul, General Manager at JW Marriott Hotel Seoul, responded to this review

Dear mek227, It was our pleasure to have you as our guest and I really appreciate your taking time to share your review. I am very happy that your friend has recommended us and that you found our hotel perfect for business trip with convenient location, nice room and fitness center. Thank you also for your kind words about our...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Wheelchair Access
Food & drink at the hotel
JW's Grill
JW's Grill
Cuisines: Steakhouse, Grill
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Babysitting
Official Description (provided by the hotel)
Set your sights on unparalleled luxury here at the JW Marriott Hotel Seoul. With a perfect location in Central City, an extensive multi-purpose complex, we provide the backdrop for truly memorable visits. Gorgeous rooms and suites are filled with luxury perks - from high-speed Internet access and flat-screen TVs to marble bathrooms and plush bedding. Many showcase terrific views of the Seoul city skyline or the river. Start your morning with a workout in our three-floor gym, or a dip in the indoor pool. Our hotel also offers a luxury spa, so you can pamper yourself during your visit. Delicious on-site dining options include a steakhouse and an Italian restaurant, as well as a Japanese eatery with a sushi bar. Those hosting events in Seoul will be thrilled with our flexible venues, which offer natural light and audiovisual facilities. And thanks to our convenient location, you're just steps away from shopping at Shinsegae Department Store, Famille Street, and much more. Visit us at the JW Marriott Hotel Seoul! ... more   less 

Additional Information about JW Marriott Hotel Seoul

Address: 176, Sinbanpo-ro, Seocho-gu, Seoul 06546, South Korea
Region: South Korea > Seoul
Price Range: RM1,146 - RM1,604 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — JW Marriott Hotel Seoul 5*
Number of rooms: 497
Reservation Options:
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Also Known As:
Jw Marriott Seoul
Marriott Hotel Seoul
Marriott Seoul
Seoul Marriott
Hotel Style:
#5 Business Hotel in Seoul
#8 Spa Hotel in Seoul
#10 Family Hotel in Seoul
#13 Luxury Hotel in Seoul
#27 Romantic Hotel in Seoul
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Questions & Answers

Here's what travellers have asked, with answers from JW Marriott Hotel Seoul staff and other travellers.
18 questions
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Questions? Get answers from JW Marriott Hotel Seoul staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“recommend executive floor with breakfast and evening drinks included”
 of 5 bubbles 119richl, 4 Jan 2017 | Read review
“higher floor seems to have the better amenities”
 of 5 bubbles michaelwB4923EJ, 30 Dec 2016 | Read review
“All rooms are excellent but try to get one overlooking the Han River.”
 of 5 bubbles swenska23333333333, 20 Dec 2016 | Read review
“I've heard the river side has a better view.”
 of 5 bubbles okisink, 3 Dec 2016 | Read review
“Rooms on the south have a nice view of the sunrise over the southern part of the city.”
  • Sunrise from a south-facing room - Better seen live of course
 of 5 bubbles , 29 Nov 2016 | Read review
5 of 5