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Grand Walkerhill Seoul

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#111 of 474 Hotels in Seoul
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Grand Walkerhill Seoul
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518 Reviews from our TripAdvisor Community

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Showing 187: English reviews
Augusta, Georgia
Reviewed 18 November 2016

Stayed at the Sheraton Walkerhill Nov 3-8 on my first visit to Seoul. Hotel staff are excellent and the many restaurants in the hotel are outstanding. Only downside is a limited wine selection in the lobby bar, but the draft Estrella provides some compensation! Walkerhill is a great spot in Seoul located on a heavily wooded hillside with several walking...

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Helpful?
Thank hammer851
SheratonWalkerhill, General Manager at Grand Walkerhill Seoul, responded to this review

Dear hammer851, First of all thank you very much for your review. It's our pleasure to hear that you had a wonderful stay at Sheraton Grande Walkerhill. Your compliments motivate us to continuously strive for providing the best service to our guests. We will look forward to welcoming you in near future! With best regards, Jungsup Do, General Manager

Toronto, Canada
Reviewed 7 November 2016

This hotel, pricey, comes across with an intense feeling of resort. We took advantage of the hiking trail, enjoyed the breath taking view of city of Seoul on top of the hill and visited the few buildings / restaurants along the way. The lobby of the hotel is spectacular, beautiful and grand. The room itself is a true luxury in...

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Thank Onechip
SheratonWalkerhill, General Manager at Grand Walkerhill Seoul, responded to this review

Dear Onechip, Thank you for visiting Sheraton Grande Walkerhill which is much loved as urban destination resort, and taking the time to share your wonderful experience. Our hotel is famous of Autume seasons in colored red & yellow, and mind blowing scenary in cherry blossom spring seasons. I hope you can visit Walkerhill in near future so that you can...

Reviewed 6 November 2016 via mobile

For the money you pay you don't even get breakfast or wi fi in your room. Yiur have to pay extra for these. You can use the WI Fi in the lobby, but there is hardly anywhere to sit. My partner & I sat in empty seats in what looked like a bar in the lobby, but was asked to...

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2Thank Ellie S
SheratonWalkerhill, General Manager at Grand Walkerhill Seoul, responded to this review

Dear Ellie S, Thank you for taking the time to share your feedback. First of all, please accept my sincere apology for unpleasant experience at lobby lounge. Just for your information, in 2017, Sheraton Grande Walkerhill will be launching new branding and we plan to open new loyalty program which includes WiFi benefit for member. I wish you have chance...

Bangkok, Thailand
Reviewed 29 October 2016

The entrance, lobby, and conference facilities are grand and nothing short of impressive...but the room was from 1990s, and bathroom looked tired and outdated, with only bathtub and no separate shower (unlike what is advertised on booking sites and on hotel's website and nothing like the photos posted on these sites). Apparently some rooms/bathroom are renovated, but when I asked...

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Thank Globagard
SheratonWalkerhill, General Manager at Grand Walkerhill Seoul, responded to this review

Dear Globagard, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn...

Reviewed 8 October 2016 via mobile

Rediculously expensive for offering 1980 standard rooms. Food and drinks costs three times the price down the street. Good communications though with a very frequent shuttlebus and nice cars that drove us up to the annex up the hill. It has 5 stars, but it is not based on the room standard! Very nice view over the east parts of...

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Thank Johan S
SheratonWalkerhill, General Manager at Grand Walkerhill Seoul, responded to this review

Dear Johan S Thank you for your recent stay at Sheraton Grande Walkerhill and I appreciate you taking the time to provide your valuable feedback. While it’s always good to receive praise, it is also extremely important for us to learn when we don’t get things right. We have used your feedback to relook at our processes and stress on...

Goshen Four Corners, New Hampshire, United States
Reviewed 7 October 2016

Stayed here for a business conference and really enjoyed the property, the walks and hospitality. I stayed in the rooms located up the hill from the main hotel and it was very comfortable, clean and quiet. The hotel staff was very professional and friendly, and they could not do enough to assist anyone. The only complaint I had was the...

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Thank Bryant W
SheratonWalkerhill, General Manager at Grand Walkerhill Seoul, responded to this review

Dear Bryant W, Thank you for your recent stay at Sheraton Grande Walkerhill and I appreciate you taking the time to provide your valuable feedback. I look forward to welcoming you back to the hotel in the near future. Jungsup Do General Manager

Singapore
Reviewed 6 October 2016

Stayed 2 nights in Sheraton Grande Walkerhill Booked a twin room but they changed it to a double room during check in. Stayed on 6th floor. Room was comfortable and layout was good (toilet is separated from washing area). Amentities: as per normal Korean hotels, they provide soap, shampoo conditioner, tea/coffee but they do not provide toothbrush & comb, so...

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Thank DorisChin
SheratonWalkerhill, General Manager at Grand Walkerhill Seoul, responded to this review

Dear DorisChin, Thank you for your recent stay at Sheraton Grande Walkerhill and I appreciate you taking the time to provide your valuable feedback. I look forward to welcoming you back to the hotel in the near future. Jungsup Do General Manager

Reviewed 24 September 2016 via mobile

Stayed at the Sheraton Seoul for a night in the Riverview deluxe room. Overall the hotel has a very tranquil ambience with quality, professional and polite staff. Great way to welcome your guests! Check in was a breeze, fast, efficient and friendly. The room is pretty good, it just has a few improvement points as these days there are a...

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Thank sjeo012
SheratonWalkerhill, General Manager at Grand Walkerhill Seoul, responded to this review

Dear sjeo012, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn...

Tuzla
Reviewed 23 September 2016

I stayed four days in this hotel located on the east of Seoul. The service was excellent, but our room, surprisingly, was very small. It is very strange that the bathroom is faced toward the beds, so you can hear different sounds of your partner in the toilet. I have not experienced this, in any hotel in the world! There...

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Helpful?
Thank Samir D
SheratonWalkerhill, General Manager at Grand Walkerhill Seoul, responded to this review

Dear Samir D, Thank you for your recent stay at Sheraton Grande Walkerhill and I appreciate you taking the time to provide your valuable feedback. I look forward to welcoming you back to the hotel in the near future. Jungsup Do General Manager

Tel Aviv, Israel
Reviewed 15 September 2016

i have stayed for 3 nights due to a conferences i attended. this is a big complex with few hotels connected to a conference center duty-free shops and casino. the Sheraton is what you expect from a big hotel. my room on the 12 floor was great big and clean with very good bed. there is a bathtub and a...

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Thank YYB39
SheratonWalkerhill, General Manager at Grand Walkerhill Seoul, responded to this review

Dear YYB39, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Jungsup Do, General Manager

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
  • Golf Course
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Nestled amid the picturesque Hangang River and Achasan Mountain, Grand Walkerhill Seoul is an urban destination providing guests soothing relaxation in nature, as well as banquets, entertainment, and leisure facilities accompanied by its five-star service. It features a variety of scenic attractions such as Cherry Blossom in spring; shades of trees in summer; foliage in autumn; snowy landscape in winter; and various facilities such as ‘Riverpark’, an outdoor swimming pool overlooking a panorama of the river; ‘Camping in the City’ offering unique camping experience; ‘Walkerhill Kids Club’ for children; ‘Walkerhill Library’ which is book cafe where guests can allow themselves in reading piles of books in comfort. In addition, a convention center of sizes and purposes with 8 functions room (Vista Hall, Aida, Walkerhill Theater, Cosmos Hall, Art Hall, Pine Room, and Grand Hall), which is equipped with state-of-the-art lighting & sound systems, a full-service team of professionals and in-house technicians, offers guests the best service for family gatherings, wedding, large-scale international conference, and business events. ... more   less 

Additional Information about Grand Walkerhill Seoul

Address: 177, Walkerhill-ro, Gwangjin-gu, Seoul 04963, South Korea
Region: South Korea > Seoul
Price Range: RM612 - RM1,255 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Walkerhill Seoul 5*
Number of rooms: 557
Reservation Options:
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Also Known As:
Sheraton Grande Walkerhill Hotel Seoul
Sheraton Grande Walker Hill Hotel
Sheraton Seoul
Seoul Sheraton
Hotel Style:
#5 Casino Hotel in Seoul
#26 Spa Hotel in Seoul
#66 Luxury Hotel in Seoul
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Questions & Answers

Here's what travellers have asked, with answers from Grand Walkerhill Seoul staff and other travellers.
6 questions
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Questions? Get answers from Grand Walkerhill Seoul staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The best rooms have a view over the entrance way”
richardmcnair02, 3 Apr 2017 | Read review
“The rooms in the Douglas building have a terrace, which I liked”
ZepposBrugge, 15 Jan 2017 | Read review
“Indoor swimming pool, fitness centre and sauna located near convention centre B2/F,”
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  • Toiletries
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  • Morning View, Room Type: Deluxe Twin
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PSCHAN, 30 Dec 2016 | Read review
“Stay at the main block instead of the annex building”
NLK_HK, 9 Dec 2016 | Read review
“Choose a larger category room”
lacatlin88, 22 Nov 2016 | Read review
5 of 5