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What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
About
#122 of 716 hotels in Seoul
Location
Cleanliness
Service
Value
Travellers' Choice
This Seoul hotel is the ideal place to discover the vibrant culture and beauty of South Korea. Our recently renovated rooms and suites invoke a new standard of luxury coupled with the unparalleled convenience of being just minutes from downtown Seoul, Myeongdong and Itaewon. This spectacular urban retreat is a perfect destination for corporate travel, family vacations or conference gatherings with the Han River and Mount Namsan as your backdrop, making every moment extraordinary.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Nightclub / DJ
Airport transportation
Business Centre with Internet Access
Paid public parking on-site
Wifi
Hot bath
Adult pool
Indoor pool
Outdoor pool
Heated pool
Fitness / spa changing rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Poolside bar
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Salon
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Bathrobes
Air conditioning
Housekeeping
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
VIP room facilities
On-demand films
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mountain View
Park View
Languages Spoken
Korean
Location
100Great for walkers
Grade: 100 out of 100
65Restaurantswithin 0.5 km
10Attractionswithin 0.5 km
Contact
322 Sowol-ro, Yongsan-gu, Seoul 04347 South Korea
Name/address in local language
Getting there
HangangjinSeoul Metropolitan Subway6 min
ItaewonSeoul Metropolitan Subway9 min
Car HireSee all Seoul car hire
1233Reviews3Q+A26Room tips
Reviews
Traveller rating
- 683
- 251
- 118
- 68
- 114
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호텔, 객실의 상태 모두 너무나 훌륭햡니다. 호텔에 도착하자마자 만난 모든 하얏트 직원들은 친절했으며 어떠한 불편함도 없도록 도와주었습니다. 객실은 미리 준비되어 있어 체크인 하는데 전혀 불편함이 없었으며 침구 또한 푹신해 휴식을 취하기 너무 좋았습니다. 화장실 또한 군더더기 없이 깨끗했고 수압 또한 좋았습니다. 추후 룸서비스를 주문하였는데 룸서비스 오더를 받아주신 직원은 물론 룸서비스를 가져다 주신 직원도 너무 친절하였습니다. 서비스면으로도 너무나 만족스러웠습니다. 체크인부터 체크아웃까지 어떠한 불편함도 없었을 뿐 아니라 객실은 깨끗했으며, 뷰 또한 너무나 아름다웠습니다.
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Review collected in partnership with Hyatt Hotels
Date of stay: February 2023Trip type: Travelled as a couple
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Hotel's Favourite
This was my first time staying at a Hyatt property and you guys exceeded my expectations. I initially reserved another five-star hotel with an outdoor pool in the city, but during the pre-arrival process, I felt that they were not so welcoming and accommodating, hence I tried your hotel. And I can honestly say I am glad I did! A big shout out to So-Yi, Jacob, and Ian (especially So-Yi), who were so patient with all my pre-arrival questions and answered them so kindly. I was there with my niece to celebrate her 12th birthday and you made such an impression. She even said numerous times that everyone she encountered was so kind. So, THANK YOU from the bottom of my heart. You all made our stay very enjoyable and, especially, you made my niece feel special.
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Date of stay: July 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Peter Hildebrand, General Manager at Grand Hyatt Seoul Hotel
Responded 29 Aug 2022
Dear sl56789 Thank you for taking the time to share your experience of Grand Hyatt Seoul which I am sure will be helpful for the Tripadvisor community. I am thrilled to learn that you your niece enjoyed her 12th birthday with us so much! The team was also delighted to receive such an enthusiastic endorsement of the hotel service - these kinds of reviews are truly rewarding for them. Your special mention about the So-Yi, Jacob and Ian (especially So-Yi!) are greatly appreciated and our entire team is delighted to know the service you received exceeded your expectations. Your patronage is extremely valuable to us and we will continue to look for ways to improve. Sincerely, Peter Hildebrand General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The Grand Hyatt in Seoul is one of my favorite layovers in the world, and I travel extensively. The staff are nearly perfect in friendliness and willingness to help. The hotel itself is beautiful and commands an amazing view of the city from the hillside, which you can enjoy in the Terrace Dining Room. Breakfast is excellent in quality, quantity, and diversity (western, Korean, and Asian dishes in abundance). The rooms are clean and well laid out for travelers.
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Review collected in partnership with Hyatt Hotels
Date of stay: January 2023Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
This is probably my favorite hotel. The view is fantastic, the food delicious and the pool spectacular. The staff was also incredible helpful and, although it is not in the city center, it is a short taxi ride away!
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Review collected in partnership with Hyatt Hotels
Date of stay: January 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
This is a very good business hotel. A proper five star property with great service and very good facilities. It sits on top of a steep hill above Itaewon so any walking involves a steep climb but that does afford it fabulous views. Worth getting a Mountain View room for these views. Breakfast is great, as are the spa and gym. There are a few expensive restaurants in the hotel but plenty within walking distance which are much cheaper. The lobby is grand and impressive but not as much as the beautifully lit up trees on the driveway at night time. Rooms are very well equipped, modern and well thought out. All in all a great base for a trip to Seoul. Highly recommended.
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Date of stay: January 2023Trip type: Travelled on business
Room Tip: Mountain View rooms are worth the extra.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Imagine arriving in Seoul after a 12 hour flight. You check into the hotel around 830pm, so not unreasonably late, and you’d like to have a quick bite to eat. The very pleasant hotel staff advises that the only two options are the 114 USD per person buffet that is nearly closed so you’d have to race to put food on a plate before they take it away, or cost-prohibitive room service. Every other restaurant in the hotel was fully booked or already closed for dinner!?&@$!!, including the small take-away market with gourmet sandwiches.. Apart from that, the hotel is beautiful, the staff helpful and friendly and it was a nice stay, but what limited food options exist are very costly, then again it’s $eoul, so I knew we’d be paying at least something..
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Date of stay: January 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Peter Hildebrand, General Manager at Grand Hyatt Seoul Hotel
Responded 1 week ago
Dear PSP-DEN, Thank you so much for sharing your detailed and fair experience with Tripadvisor’s community. I am happy to know that our staff service were met your expectation but I am sorry to our limited operation hours of our dining venue. Indeed Grand Hyatt Seoul is very well-known for its authentic dining in Sowol-ro and Terrace buffet and we are considering to renovate some of area including restaurant and your feedback already shared with related team for its’ improvement. We also have Paris bar which has own history and offers a good selection of whiskies, cognac and French wines with harmonized selection of Foods till 01:00 and it would be great to offer you at 08:30 pm in order to have more time to enjoy the meal. Please be assured that we continue to look for more personalized options for guest to improve convenience of our guests here. Once again thank you for your feedback and we look forward to welcoming you back to our hotel in future. Sincerely, Peter Hildebrand General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I was visiting from U.S.A. I stay here for 2 days.i wish i could have stay longer at Hyatt.. I don't have anything to say, This Grand Hyatt Seoul is the best experience Hotel chain I had, Thank You Hyatt.
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Review collected in partnership with Hyatt Hotels
Date of stay: January 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Peter Hildebrand, General Manager at Grand Hyatt Seoul Hotel
Responded 1 week ago
Dear don3hyejin, Thank you for taking the time to share the positive feedback about your experience of Grand Hyatt Seoul. I was pleased to read your review and happy to know that you were so satisfied with your stay here. Indeed, Grand Hyatt Seoul is a destination hotel and many guests repeatedly visit us for the very reasons you mention. Our team continues their efforts to provide quality service and your recognition is a big support and encouragement to them. I have shared your comments with them and I’m sure they were a great source of motivation. Once again thank you so much for your positive feedback and we look forward to welcoming you back soon. Sincerely, Peter Hildebrand General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Impeccable service but rooms need to be refurbished especially bathrooms. Bathrooms are not tidy and toilet bowls are not clean with dark shades. Hope to see improvement. Very decent club floor. It’s huge vs many other hotels. No more shuttle service understandably for cost control. Overall decent experience.
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Date of stay: January 2023Trip type: Travelled as a couple
Room Tip: Worhy of staying
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Peter Hildebrand, General Manager at Grand Hyatt Seoul Hotel
Responded 1 week ago
Dear tas2022, Thank you very much for your tripadvisor review and it is very beneficial for the community. I was alarmed and disappointed to receive your feedback and I sincerely apologize for the poor bathroom cleanliness. Your comment on room cleanliness including bathroom and toilet bowls has also shared with the related manager in order for us to make improvements. Please be assured we have taken required disciplinary action to ensure we do not have a recurrence. I am happy to know that you enjoyed our Grand Club services and indeed we are located in city center of Seoul and it is short of walk down the hill to the nearest subway station and the city center requires a walk or short taxi ride. Please be assured that we continue to look for solutions to improve convenience of our guests here. Once again thank you for your feedback and we look forward to welcoming you back to our hotel in future. Sincerely, Peter Hildebrand General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Staying at this hotel was truly a magical experience. Perched atop Namsan mountain, the location is simply breathtaking. From the moment we stepped into our room and saw the stunning views of the city and Namsan, we knew we had made the perfect choice. The staff were nothing short of exceptional, always going above and beyond to ensure we had the best experience possible. They even surprised my wife with a special cake for her birthday and provided early check-in service. The complimentary cake from the hotel's bakery was truly a work of art, both visually and in taste. But the real icing on the cake (no pun intended) was the exceptional service provided by the staff. They were friendly, attentive, and always willing to help with anything we needed. We felt like royalty during our stay and it made our trip to Seoul that much more special. Overall, this hotel exceeded all of our expectations and we can't wait to come back.…
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Review collected in partnership with Hyatt Hotels
Date of stay: January 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Peter Hildebrand, General Manager at Grand Hyatt Seoul Hotel
Responded 1 week ago
Dear andrewK314XX, Thank you for taking the time to share the positive feedback about your experience of Grand Hyatt Seoul. I am so happy to know that you enjoyed Han-river view which is indeed very beautiful throughout the day and night. Grand Hyatt Seoul is located in the center of Seoul, being located at the foothills of the Namsan mountain so indeed it is a short walk down the hill to the nearest subway station and the city center requires a walk or short taxi ride. I am also thrilled that our check-in staff’s service for your wife and I am very proud of my team to offer you an such as great experience for birthday experience. I already shared your great feedback with our team and it was great source of encouragement for them. Once again thank you for your feedback and we look forward to welcoming you back to our hotel in future. Sincerely, Peter Hildebrand General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Friendly and helpful staff, comfortable bed, nice view from my rood at high floor which is facing N Seoul Towel. Since I fractured my foot, staff helped me proactively to get transportation. Good breakfast on ground floor with stunning view, also the steak house/bar at night is good, I really enjoy the staying.
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Review collected in partnership with Hyatt Hotels
Date of stay: January 2023Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Peter Hildebrand, General Manager at Grand Hyatt Seoul Hotel
Responded 1 week ago
Dear chanpy96, Thank you for taking the time to share the positive feedback about your experience of Grand Hyatt Seoul. I was pleased to read your review and happy to know that you were so satisfied with so many aspects of your stay here including with the view and the service. Indeed, Grand Hyatt Seoul offers some of the city’s most spectacular daytime and evening views with beautiful Namsan Towel. Our team continues their efforts to provide quality service and your recognition was much appreciated when I shared with them. It’s a great source of encouragement – thank you! We look forward to welcoming you back soon. Sincerely, Peter Hildebrand General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$264 - US$334 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
grand hyatt seoul hotel seoul, seoul grand hyatt, hyatt seoul, seoul hyatt
LOCATION
South KoreaSeoulYongsan-gu / Hannam-dong
NUMBER OF ROOMS
615
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Claim Your ListingGRAND HYATT SEOUL HOTEL (R̶M̶ ̶1̶,̶4̶0̶1̶) RM 1,107: UPDATED 2023 Reviews, Price Comparison and 566 Photos (South Korea) - Tripadvisor
Frequently Asked Questions about Grand Hyatt Seoul Hotel
Which popular attractions are close to Grand Hyatt Seoul Hotel?
Nearby attractions include Leeum Art Museum (0.3 km), Blue Square (0.4 km), and Namsan Outdoor Botanical Garden (0.3 km).
What are some of the property amenities at Grand Hyatt Seoul Hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Grand Hyatt Seoul Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Grand Hyatt Seoul Hotel?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Grand Hyatt Seoul Hotel?
Yes, paid public parking on-site and valet parking are available to guests.
What are some restaurants close to Grand Hyatt Seoul Hotel?
Conveniently located restaurants include Parc, Passion 5, and Pizzeria d' Buzza.
Are there opportunities to exercise at Grand Hyatt Seoul Hotel?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does Grand Hyatt Seoul Hotel have airport transportation?
Yes, Grand Hyatt Seoul Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Grand Hyatt Seoul Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Grand Hyatt Seoul Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Grand Hyatt Seoul Hotel?
Many travellers enjoy visiting Gyeongbokgung Palace (4.7 km), Changdeokgung Palace (4.4 km), and Seoul City Wall (4.3 km).