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Grand Hyatt Seoul

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#56 of 460 Hotels in Seoul
Certificate of Excellence
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Grand Hyatt Seoul
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1,893 Reviews from our TripAdvisor Community

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Showing 1,272: English reviews
Hong Kong
Reviewed 15 June 2015 via mobile

Actually the trip to Seoul was made in April, 2014. This is the 3rd time stay here. Old hotel but upkeep very well, good service in Front Desk and restaurants. Nice view from guest room and restaurant, hotel provides free shuttle service to town.

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Helpful?
Thank Elgene_Lee
Grand_Hyatt_Seoul, Guest Experience Expert at Grand Hyatt Seoul, responded to this review

Dear Guest, First of all, we really appreciate you visiting our hotel and also sharing your experience with us. We are really happy to hear that you had a pleasant stay overall. We try our best to exceed our guest’s expectations. Again, thank you for your stay, and we’ll be waiting to serve you again soon. Best regards, Guest Experience...

united kingdom
Reviewed 13 June 2015

Superb hotel, delightful location, charming and efficient staff . As a solo traveller on a first time visit and with no working knowledge of Korean, I was particularly impressed by the committed efforts of the hotel staff to ensure that guest needs are managed and met . The charming Ms Esther Park and a concierge team, all of whom were...

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank lrsunitedkingdom
Grand_Hyatt_Seoul, Guest Experience Expert at Grand Hyatt Seoul, responded to this review

Dear Guest, We sincerely appreciate your visit to our hotel, and sharing your opinion with us. We are pleased to hear that you found our overall service to be pleasant, especially Esther Park of our concierge team. We will share your complement with our staff, as the praise of our guests is the most important form of motivation. Once again,...

서울, South Korea
Reviewed 12 June 2015

Fairly good hotel, interesting location and I believe that it is worth to spend your money for staying this hotel. However, you should know this that some staffs are very selfish, unfriendly and they service extremely poorly.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Dong Joo K
Grand_Hyatt_Seoul, Guest Experience Expert at Grand Hyatt Seoul, responded to this review

Dear Guest, First of all, we really thank you for visiting our hotel, and sharing your valuable feedback. We are truly happy and sorry at the same time to hear that you had a pleasant stay overall, however, you were not satisfied with our service. I have taken the liberty of sharing your comments with our staff, and all of...

Center
Reviewed 11 June 2015

My Hyatt experience is limited to Tokyo park Hyatt and a couple of Hyatt Regency. I had high expectations to come to a "Grand Hyatt" and my overall conclusion is this: definitely a Grand Hotel, but they should update a few details. Light wood is the theme and you definitely will recognize the Tokyo Park Hyatt soft lights that make...

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Helpful?
Thank Hedin
Grand_Hyatt_Seoul, Guest Experience Expert at Grand Hyatt Seoul, responded to this review

Dear Guest, Thank you for staying at Grand Hyatt Seoul, and we really thank you for sharing your opinion with us. We are happy to receive your valuable feedback, and will be sharing this information with our staff as part of our continuous improvement process. Thank you so much for your stay. We hope to serve you again in the...

London, United Kingdom
Reviewed 9 June 2015

Had to book a trip home as my dad had passed away, difficult to get flights and had no choice but to fly with Korean Airways. the flight back from N.Z, you have to overnight at their expense. I was put up at the Grand Hyatt. Evening meal and breakfast included. the food was exceptional with over 50 choices with...

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Helpful?
Thank Karen M
Grand_Hyatt_Seoul, Guest Experience Expert at Grand Hyatt Seoul, responded to this review

Dear Guest, Thank you for staying with us at Grand Hyatt Seoul and for sharing your experience. First of all, we would like to extend our deepest condolences on the passing of your father. In spite of these unfortunate circumstances, we truly appreciate you sharing comments on your comfortable stay with both the room and the selection of food. We...

Manchester, England, United Kingdom
Reviewed 6 June 2015

stayed here with my family for 11 nights. We thought the location was ideal, close to itaewon if you want some madness just down the hill - go up the hill and Namsam park is there for peace and quiet. The outside pool area is also very good for relaxing if you want to stay out of Seoul and it's...

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Helpful?
Thank n0zzas
Grand_Hyatt_Seoul, Guest Experience Expert at Grand Hyatt Seoul, responded to this review

Dear Guest, First of all, thank you so much for your long stay at Grand Hyatt Seoul, and we really appreciate you sharing your experience with us here. We were pleased to hear that you had a fantastic and brilliant holiday with your family. Nevertheless, we would like to sincerely apologize for the disappointing experience you had with some of...

Seoul, South Korea
Reviewed 3 June 2015

Hot water tab in the shower was broken in the room. Stayed with 10+ group members but all received different rooms and services. Slow internet, and most of all, unfriendly and unmotivated staff didn't make my stay pleasant.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Howard H
Grand_Hyatt_Seoul, Guest Experience Expert at Grand Hyatt Seoul, responded to this review

Dear Guest, Thank you for staying at Grand Hyatt Seoul and for sharing your experience. First of all, we would like to apologize for your inconvenience. We will share your valuable feedback with our relevant department heads to resolve these issues for future guests. Thank you for your stay and we will look forward to serving you again in the...

Reviewed 3 June 2015

There are several embassies nearby Hyatt Seoul. There is no shopping center nearby, need to take a taxi to Itaewon (about 5 mins) for subway. Hotel facilitates are great especially swimming pool. The river view is fantastic!! It was a comfort and great experience!!

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Helpful?
Thank Vicki L
Grand_Hyatt_Seoul, Guest Experience Expert at Grand Hyatt Seoul, responded to this review

Dear Guest, Thank you for choosing to stay at Grand Hyatt Seoul and also for leaving comments on your stay with us here. We were pleased to read your comments, “Hotel facilitates are great especially swimming pool. The river view is fantastic!! It was a comfort and great experience!!”. Thank you for your support and we look forward to serving...

givat Shmuel
Reviewed 2 June 2015

a large hotel with beautiful rooms and lobby. the rooms and beds are very comfortable. the hotel is located on the hill above the city, which makes walking trips difficult. but there is a free shuttle service between the hotel and 2 major points of the city, so you can walk down the hill and come back using the shuttle....

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Helpful?
1Thank hannab954
Grand_Hyatt_Seoul, Guest Experience Expert at Grand Hyatt Seoul, responded to this review

Dear Guest, First of all, thank you for your stay and sharing your experience with us. We hope your stay was satisfactory and comfortable. It is so delightful to hear that you found the rooms and the bed to be comfortable. We hope you had a pleasant stay, and hope to see you again soon. Best regards, Guest Experience Expert

honolulu, hawaii
Reviewed 1 June 2015

The Grand Hyatt Seoul certainly lived up to the "Grand" part of its name! I stayed here for 3 nights in early May after a 22 year absence from visiting Korea on business -- always staying at this hotel--the former Hyatt Regency on Namsan Mountain. For this "reunion tour" which was a mini weekend vacation, I took a room on...

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Helpful?
Thank leeyarbro
Grand_Hyatt_Seoul, Guest Experience Expert at Grand Hyatt Seoul, responded to this review

Dear Guest, Thank you for choosing Grand Hyatt Seoul and for leaving comments on your experience with us here. We were delighted to read, “The entire experience at the hotel was amazing. The staff and management could not have been more welcoming and attentive. The Grand Hyatt will always be my home away from home in Seoul. There is none...

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Staying in Itaewon

Neighbourhood Profile
Itaewon
Neighboring the immense Yongsan American Garrison, Itaewon was once shunned by locals as a seedy, red light district. But within the past few years, Itaewon and its surrounding neighborhoods such as Kyunglidan and Haebangchong have undergone a major revival to quickly become one of Seoul’s hottest areas. Here, trendy international restaurants dot the area alongside hip lounge bars and some of Seoul’s hottest club venues. After dark, Itaewon comes into its own as one of Seoul’s top party scenes. The crowd is a fascinating patchwork of all backgrounds and identities, including a small but thriving Muslim community (centered on Korea’s sole mosque), the LGBT community (with a string of popular bars and clubs), and a wide range of ethnicities and cultures scattered around. Those seeking a quiet respite should head towards the eastern end, in Hannam-dong, which not only has one of Korea’s best art museums, the Leeum Samsung Museum of Art, but plenty of mid-range to upscale restaurants and cafes.
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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
The Paris Grill
The Paris Grill
Cuisines: French, European, Grill
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Grand Hyatt Seoul, in the heart of the nation’s capital, is set amidst 18 acres of beautifully landscaped gardens at the foot of historic Mt. Namsan. Commanding breathtaking views of the Han River to the south and Mt. Namsan to the north, the hotel is only minutes away from the downtown commercial district and within walking distance of Itaewon, one of the city’s renowned shopping areas. The hotel is 70 minutes away from Incheon International Airport, 50 minutes from Gimpo Domestic Airport, 20 minutes from the Samsung-dong business hub, with most all of the city’s key districts within close proximity to the hotel.Hotel accommodations include 601 contemporary, luxuriously designed rooms and suites, using a selection of natural woods and fabrics to create a comfortable, residential ambience. The hotel hosts The Spa and Club Olympus recreation centre, a sanctuary of calm offering spa treatments, indoor & outdoor pools, tennis & squash courts and an ice skating rink.As a “multi-functional lifestyle destination”, cuisine plays a focal role at Grand Hyatt Seoul. The hotel boasts some of Seoul’s most magnificent 11 restaurants and bars, each showcasing its unique style and authenticity. ... more   less 

Additional Information about Grand Hyatt Seoul

Address: 322 Sowol-ro, Yongsan-gu, Seoul 04347, South Korea
Region: South Korea > Seoul > Itaewon
Price Range: RM758 - RM1,448 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Hyatt Seoul 5*
Number of rooms: 601
Reservation Options:
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Also Known As:
Grand Hyatt Seoul Hotel Seoul
Seoul Grand Hyatt
Hyatt Seoul
Seoul Hyatt
Hotel Style:
#14 Business Hotel in Seoul
#22 Spa Hotel in Seoul
#28 Romantic Hotel in Seoul
#37 Luxury Hotel in Seoul
#49 Family Hotel in Seoul
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Questions & Answers

Here's what travellers have asked, with answers from Grand Hyatt Seoul staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Wear steel toe capped shoes when going to the bathroom at night.”
 of 5 bubbles snowandmusico, 17 Feb 2017 | Read review
“Get the club level!!”
 of 5 bubbles Trpr1, 16 Feb 2017 | Read review
“Upper floor with city view”
 of 5 bubbles Teikhin, 13 Feb 2017 | Read review
“Choose rooms with N Tower view”
 of 5 bubbles BenM963, 13 Feb 2017 | Read review
“Valet parking is cheaper. Eat outside the hotel, its much more affordable and there are plenty of tasty choices five minutes away.”
 of 5 bubbles 389shanan, 3 Feb 2017 | Read review
5 of 5