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Grand Hyatt Seoul

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#62 of 468 Hotels in Seoul
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1 room 2 adults 0 children
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Grand Hyatt Seoul
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1,932 Reviews from our TripAdvisor Community

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Showing 1,300: English reviews
Atlanta, Georgia
Reviewed 9 July 2015

Room- Cozy and spacious. The bed was super comfy and soft. I loved it. I would buy their bedding if I could. Pool- Packed with kids. Families were by the pool, adults were by the garden area but this isn't the hotel's restriction or by law, so kids were able to access to the garden area. The pool side bar...

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Helpful?
Thank wooyoojoa
Grand_Hyatt_Seoul, Guest Experience Expert at Grand Hyatt Seoul, responded to this review

Dear Guest, Thank you for staying at Grand Hyatt Seoul and providing these helpful comments. First of all we sincerely apologize for the parking congestion caused by our banquet guests, and for the unacceptable remarks of our valet attendant. This attitude is certainly not reflective of the standards by which we hold ourselves accountable. We have referred your note to...

Folkestone, United Kingdom
Reviewed 7 July 2015

Neither here nor there really. Expensive for what it is, that's for sure. Had a 'mountain' view executive room. Executive lounge was okay. Too many kids for my liking - never understand why they are even allowed in. One playing cartoons on ipad at top volume - brilliant. Room was pass-able, nothing exciting though. Didn't use any of the restaurants...

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Helpful?
Thank Hufflepuff33
Grand_Hyatt_Seoul, Guest Experience Expert at Grand Hyatt Seoul, responded to this review

Dear Guest, Thank you for choosing to stay at Grand Hyatt Seoul and sharing your experience with us here. We apologize that we failed to meet your expectations, particularly with respect to the disturbance you experienced in our lounge. We have shared your comments with the relevant department to work on these areas for improvement. We hope you had a...

Seoul, South Korea
Reviewed 6 July 2015

My daughter loves swimming. During our family's visit to Korea, we stayed at Grand Hyatt Seoul. This is an awesome hotel to visit. First of all, the location is perfect. Unlike most upscale hotels located in the downtown business district in Seoul, this hotel is located nearby mountain Namsan. The view is great. The pool really commands a fine view....

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Junghoon L
Grand_Hyatt_Seoul, Guest Experience Expert at Grand Hyatt Seoul, responded to this review

Dear Guest, Thank you for choosing to stay at Grand Hyatt Seoul. We were flattered to read your comments, and so pleased that your family enjoyed our pool and location. Both are truly spectacular. We sincerely appreciate your endorsement of the hotel and recommendation for others to visit. We hope that we may have the opportunity to serve you again,...

Seoul, South Korea
Reviewed 6 July 2015

Had awesome tanning bed but pool water temperature pretty cold, wanted to go Jacuzzi but was very tiny. I want to visit again for tanning ! Also club lounge food was light and fresh, pretty good! Airconditional works very well and bed was confortable and blanket and bed cover sheets feel cozy and sweet.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Woon Young B
Grand_Hyatt_Seoul, Guest Experience Expert at Grand Hyatt Seoul, responded to this review

Dear Guest, We appreciate you sharing your experience with us here, and pleased to hear that you enjoyed your stay. We look forward to welcoming you back again on your next visit to Korea. Best Regards, Guest Experience Expert

Melbourne, Australia
Reviewed 4 July 2015

Quite a nice hotel, staff friendly and helpful. Minor issues with the room (small t.v and bathroom, little bit dirty in areas) and noise from a party downstairs could be heard on level 14. Would stay again though just hope those issues handled.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Robert P
Grand_Hyatt_Seoul, Guest Experience Expert at Grand Hyatt Seoul, responded to this review

Dear Guest, Thank you for staying with us at Grand Hyatt Seoul and we appreciate your comments and thoughts. We apologize for the facility shortcomings you cited and have passed your comments onto our relevant departments for follow up corrective action. We are committed to resolving these items and look forward to welcoming you back in the near future. Best...

Seoul, South Korea, Asia
Reviewed 1 July 2015 via mobile

The hotel is located in the Namsan area - the heart of Seoul. It is close to the recently hip & hot town, Itaewon. The view would be amazing at any room cuz it is on the hill of Namsan Mt. The outdoor swimming looked especially amazing. The service was very nice and the room was very clean. However it...

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Helpful?
Thank Cantabille47
Grand_Hyatt_Seoul, Guest Experience Expert at Grand Hyatt Seoul, responded to this review

Dear Guest, We thank you for staying with us and for sharing your experience at Grand Hyatt Seoul. We are glad to hear that our facilities and service met your expectations and you found our views and location to be “amazing”. We couldn’t agree with you more. We thank you again, and hope to see you soon on your next...

Tel Aviv, Israel
Reviewed 28 June 2015

The hotel services are excellent, club is providing a very good environment for meetings and some other services. the king rooms are good size, clean and functional. there are many facilities and restaurants in the hotel which helps the guest with most of his needs.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Dov C
Grand_Hyatt_Seoul, Guest Experience Expert at Grand Hyatt Seoul, responded to this review

Dear Guest, We thank you for providing your comments about your experience at Grand Hyatt Seoul. We are very pleased that we were able to meet your needs and expectations. Guest satisfaction is our primary focus in all that we do. We look forward to serving you again on your next visit to Seoul. Best regards, Guest Experience Expert

Jakarta, Indonesia
Reviewed 26 June 2015 via mobile

I totally love this hotel, very clean room, the staffs are super helpful, the concierge scheduled me everything during my trips in Seoul. The location of this hotel super nice walk distance to the park that has Korea tower. They also provide a shuttle bus to ietewon district. Thanks for such excellent services..

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Helpful?
Thank ReanMo
Grand_Hyatt_Seoul, Guest Experience Expert at Grand Hyatt Seoul, responded to this review

Dear Guest, First of all, we really appreciate your staying at Grand Hyatt Seoul and sharing your experience with us. We are truly happy to hear that your overall stay with us was positive. We are committed to continuous improvement and it is always gratifying to receive comments such as yours, acknowledging our efforts. Once again, thank you so much...

Honolulu, United States
Reviewed 26 June 2015

Always great service and spotless clean rooms. Food is a little expensive, but great quality. Grand Spa facilities are top notch. I have been staying at this hotel for over 20 years and the service has always been consistently great. Looking forward to my next stay.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Mark M N
Grand_Hyatt_Seoul, Guest Experience Expert at Grand Hyatt Seoul, responded to this review

Dear ㅎuest, Thank you for choosing Grand Hyatt Seoul. We greatly appreciate sharing your experience with us. We were very happy to hear that you enjoyed your stay with us. It was a pleasure to read that our service has always been consistently good and that you are looking forward to your next stay. So are we. Thank you and...

Ridgefield, Washington
Reviewed 24 June 2015 via mobile

Lots of amenities, great fitness gym and lap pool. Across the street from a great park, nice place for a morning walk. Beautiful lobby, comfortable and quiet room. The service is friendly and responsive. Will come back.

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Helpful?
Thank Dean G
Grand_Hyatt_Seoul, Guest Experience Expert at Grand Hyatt Seoul, responded to this review

Dear Guest, First of all, thank you for staying with us, and sharing your feedback. We are glad to hear that you had a wonderful stay in our hotel. Your comments are a great honor and we will be certain to share this with our staff. Again, we appreciate you staying with us. Best Regards, Guest Experience Expert

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Staying in Itaewon

Neighbourhood Profile
Itaewon
Neighboring the immense Yongsan American Garrison, Itaewon was once shunned by locals as a seedy, red light district. But within the past few years, Itaewon and its surrounding neighborhoods such as Kyunglidan and Haebangchong have undergone a major revival to quickly become one of Seoul’s hottest areas. Here, trendy international restaurants dot the area alongside hip lounge bars and some of Seoul’s hottest club venues. After dark, Itaewon comes into its own as one of Seoul’s top party scenes. The crowd is a fascinating patchwork of all backgrounds and identities, including a small but thriving Muslim community (centered on Korea’s sole mosque), the LGBT community (with a string of popular bars and clubs), and a wide range of ethnicities and cultures scattered around. Those seeking a quiet respite should head towards the eastern end, in Hannam-dong, which not only has one of Korea’s best art museums, the Leeum Samsung Museum of Art, but plenty of mid-range to upscale restaurants and cafes.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
The Paris Grill
The Paris Grill
Cuisines: French, European, Grill
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Grand Hyatt Seoul, in the heart of the nation’s capital, is set amidst 18 acres of beautifully landscaped gardens at the foot of historic Mt. Namsan. Commanding breathtaking views of the Han River to the south and Mt. Namsan to the north, the hotel is only minutes away from the downtown commercial district and within walking distance of Itaewon, one of the city’s renowned shopping areas. The hotel is 70 minutes away from Incheon International Airport, 50 minutes from Gimpo Domestic Airport, 20 minutes from the Samsung-dong business hub, with most all of the city’s key districts within close proximity to the hotel.Hotel accommodations include 601 contemporary, luxuriously designed rooms and suites, using a selection of natural woods and fabrics to create a comfortable, residential ambience. The hotel hosts The Spa and Club Olympus recreation centre, a sanctuary of calm offering spa treatments, indoor & outdoor pools, tennis & squash courts and an ice skating rink.As a “multi-functional lifestyle destination”, cuisine plays a focal role at Grand Hyatt Seoul. The hotel boasts some of Seoul’s most magnificent 11 restaurants and bars, each showcasing its unique style and authenticity. ... more   less 

Additional Information about Grand Hyatt Seoul

Address: 322 Sowol-ro, Yongsan-gu, Seoul 04347, South Korea
Region: South Korea > Seoul > Itaewon
Price Range: RM824 - RM1,515 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Hyatt Seoul 5*
Number of rooms: 601
Reservation Options:
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Also Known As:
Grand Hyatt Seoul Hotel Seoul
Seoul Grand Hyatt
Hyatt Seoul
Seoul Hyatt
Hotel Style:
#14 Business Hotel in Seoul
#22 Spa Hotel in Seoul
#28 Romantic Hotel in Seoul
#39 Luxury Hotel in Seoul
#48 Family Hotel in Seoul
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Questions & Answers

Here's what travellers have asked, with answers from Grand Hyatt Seoul staff and other travellers.
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Questions? Get answers from Grand Hyatt Seoul staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“try to get a room with a city view”
 of 5 bubbles AndreasP135, 14 Mar 2017 | Read review
“Club rooms - can use the lounge”
 of 5 bubbles lb_singapore, 4 Mar 2017 | Read review
“Motuntain view means the view for Seoul N tower (Namsan Tower), and it also quite qood.”
 of 5 bubbles HahnJR, 1 Mar 2017 | Read review
“higher deluxe rooms are nicer”
 of 5 bubbles GazalP, 28 Feb 2017 | Read review
“Wear steel toe capped shoes when going to the bathroom at night.”
 of 5 bubbles snowandmusico, 17 Feb 2017 | Read review
5 of 5