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Lotte Hotel Seoul

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Traveller (1500)
Room & Suite (793)
Dining (234)
Ratings and reviews
#19 of 557 Hotels in Seoul
  • Excellent64%
  • Very good28%
  • Average6%
  • Poor1%
  • Terrible1%
Travellers talk about
“new wing”(187 reviews)
“department store”(84 reviews)
“club floor”(69 reviews)
View all reviews
What's included
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
Room Service
Suites
Bar/Lounge
Fitness centre
Concierge
Spa
5 Star Hotel
Lotte Hotel Seoul, Korea's 5 star best luxury hotel, is conveniently located in the heart of Seoul's central business district near Myeongdong and features two hotels - Main Building and New Wing - boasting 1,120 guest rooms combined. Our Seoul hotel is easily accessible by public...
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Location and contact
30 Eulji-ro, Jung-gu, Seoul 04533, South Korea
Name/address in local language
16.4 km to Gimpo Intl Airport
1,208 restaurants are within a 0.5 km radius
1.0 km from Insadong
View nearby attractions and restaurants
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Reviews (3,522)
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1,505 results
Traveller rating
936
446
93
19
11
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LanguageEnglish
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936
446
93
19
11
Show reviews that mention
All reviewsnew wingdepartment storeclub floormain buildingfood courtduty free shoppinglarge hotelstar hotelbusiness tripbuffet restaurantcity hallshopping malldeluxe roomsubway stationexcellent hotelconcierge deskkal limousine bus
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1 - 5 of 1,505 reviews
Reviewed 1 week ago

I attended a conference at the hotel so the main benefit of it for me was the location. The hotel felt very luxurious (and the price was accordingly), including pool, gym, restaurants which I did not use, as well as big breakfasts. The room is...More

Thank Ilan_UniqueComb
Response from LotteHS, 제너럴 매니저 at Lotte Hotel SeoulResponded 1 week ago

Dear Ilan_UniqueComb, Warm greetings from Lotte Hotel Seoul! Thank you for staying with us and sharing your precious experience at Lotte Hotel Seoul. I am happy to hear that you enjoyed our overall facilities, well equipped rooms, and city-centered location. This detailed review you have...More

Reviewed 1 week ago

The Lotte name is famous so my teenage sister and I was curious to find out why exactly the namesake of this hotel is so popularized so we stayed for a night. We are pleased to state how pleased and impressed we were during our...More

Thank eugenia27
Response from LotteHS, 제너럴 매니저 at Lotte Hotel SeoulResponded 1 week ago

Dear eugenia27, Warm greetings from Lotte Hotel Seoul! I would like to thank you for choosing the Lotte Hotel Seoul for your recent stay in Seoul. I really appreciate you taking your time to make aware of your experience as your feedback is certainly highly...More

Reviewed 1 week ago via mobile

Nice hotel especially in the lobby area. Conveniently located to shopping but quite expensive considering size and very dated room and furnishings. Will try another hotel next time I am within the vicinity.More

Thank michelinemmm
Response from LotteHS, 제너럴 매니저 at Lotte Hotel SeoulResponded 1 week ago

Dear michelinemmm, Warm greetings from Lotte Hotel Seoul! I would like to thank you for choosing Lotte Hotel Seoul for your recent stay in Seoul. To begin with, I am sorry to hear that your recent stay was unsatisfied. We will reflect your comment to...More

Reviewed 2 weeks ago

our room smelled and was dated so we moved hotels. So ask them about the room ..apparently they are renovating . Beautiful bar with 2 natural waterfalls. An exquisite lobby and excellent service. It has a fabulous buffet fit for royalty but very pricey!More

Thank 55Traveller55714
Response from LotteHS, 제너럴 매니저 at Lotte Hotel SeoulResponded 1 week ago

Dear 55Traveller55714, Thank you for staying with us and taking time to review us. I sincerely apologize for your unsatisfactory experience during your staying in regard to the smell in the room. Your comment will be immediately checked, and I will make sure to manage...More

Reviewed 2 weeks ago via mobile

Stayed here with family in June. We had the suite room with connecting room. Room was very big and comfortable. We had kids with us so we could not eat at the club lounge but had breakfast at the ground floor instead. Breakfast spread was...More

Thank Sally401
Response from LotteHS, 제너럴 매니저 at Lotte Hotel SeoulResponded 1 week ago

Dear Sally401, Warm greetings from Lotte Hotel Seoul! Thank you for taking the time to write your review of Lotte Hotel Seoul, your comments are very much appreciated. Moreover, I am delighted to hear that you enjoyed every aspects of your stay and it was...More

View more reviews
About
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Free Parking
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Wheelchair Access
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Adult pool
Details
Price range
US$202 - US$419 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Seoul
#4 Romantic Hotel in Seoul
#9 Spa Hotel in Seoul
#11 Luxury Hotel in Seoul
#16 Family Hotel in Seoul
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$202 - US$419 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Seoul
#4 Romantic Hotel in Seoul
#9 Spa Hotel in Seoul
#11 Luxury Hotel in Seoul
#16 Family Hotel in Seoul
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
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Traveller (1500)
Room & Suite (793)
Dining (234)
Pool & Beach (13)
Amenities (68)
Business Centre & Event Rooms (14)
Family and Play Areas (3)
Questions & Answers
Ask a question
hubbabubba96
13 July 2018|
AnswerShow all 4 answers
Response from Francisco T T | Reviewed this property |
Yes. The rooms have coffee/tea electric appliances.
1
Vote
vickintx
8 June 2018|
AnswerShow all 2 answers
Response from Mark A | Reviewed this property |
Yes there is the Subway next to hotel...but the best way to and from either airports is KAL bus transportation. You can buy tickets at airport and hotel. The us stops right in front of the hotel. Enjoy your time.
0
Votes
judy l
11 May 2018|
Answer
Response from Mark A | Reviewed this property |
Yes It is
0
Votes
Room Tips
"Higher floors have less road noise"
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"We had a city view room overlooking the hotel entrance and enjoyed the view."
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"Standard rooms are too small, go for an upgrade if you can"
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"Club floor amenities are definitely worth the cost"
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