We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.
Message from TripAdvisor:
TripAdvisor has grounds to investigate that individuals or entities associated with or having an interest in this property may have attempted to interfere with traveller reviews and/or the Popularity Index for this property. Please take this into consideration when researching your travel plans. We make our best efforts to identify suspicious content and are always working to improve the processes we use to assess traveller reviews.

Lotte Hotel Seoul

Orbitz.comUS$178*
View Deal
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$204*
US$178*
US$204*
US$178*
US$204*
US$178*
Compare best prices from top travel sites
and 9 more sites!
Professional photos
Lotte Hotel Seoul
Lotte Hotel Seoul
Panoramas (8)
View Map
{"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

3,219 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 1,334: English reviews
Start your review of Lotte Hotel Seoul
 Click to rate
sydney
Reviewed 2 days ago NEWvia mobile

The location is convenient for shopping and eating, but that's where the positives for this hotel end. Some staff are excellent but many struggle with English, which is not what you'd expect from a hotel at this price. As a result of the poor English, they could not explain properly how to get the airport transfer, which is taken from...

 Report
Helpful?
Thank sirthomasmitchell
LotteHS, 제너럴 매니저 at Lotte Hotel Seoul, responded to this review

Dear sirthomasmitchell Thank you for staying with us and taking your time to write a review of Lotte Hotel Seoul. It is so much valued. I appreciate for your positive comment on location but, I am so sorry for inconvenience you have experienced on the recent stay. Actually, not all of our staff members are good at English so that...

Beijing, China
Reviewed 5 days ago NEW

The location is excellent , the department store and duty free shop just few step away from the hotel。 Mingdong market also nearby,you can spend full night there for shopping and food。 The staffs of the hotel are very helpfull ,they help you to organize your trip to discover Seoul and find delicious local food atound seoul。

Review collected in partnership with this hotel
 Report
Helpful?
Thank williamtcchan
LotteHS, 제너럴 매니저 at Lotte Hotel Seoul, responded to this review

Dear williamtcchan Thank you for staying with us and sharing experience at Lotte Hotel Seoul. We are so pleased to hear that you had a comfortable stay here and enjoyed Seoul city. Thank you very much for your comment regarding location, staff and service. We will try our best to provide you a pleasant stay on your next visit. We...

Coral Gables, Florida
Reviewed 5 days ago NEW

Great hotel for a stay in Seoul with only two drawbacks. Very pricey for restaurants and drinks - think $15+ cups of coffee (but there are many restaurant alternatives nearby) and the lobby has very little seating. The KAL Airport Limousine stops here, the metro is nearby and the tour buses a few blocks away. Top notch service and the...

 Report
Helpful?
Thank David B
LotteHS, 제너럴 매니저 at Lotte Hotel Seoul, responded to this review

Dear David B Thank you for staying with us and sharing experience at Lotte Hotel Seoul. We are very sorry for providing unsatisfactory service regarding the price of Food & Drinks and lack of seats in lobby. Your valuable opinion made us to review our quality of service. We will share your comment with our management and will find appropriate...

Kuwait
Reviewed 6 days ago NEWvia mobile

Me and my friend had the best stay at lotte and were lucky to find a helpful lady at the front desk (Lauren Kyounghee Lee) who made sure to make our stay pleasent and comfortable Highly recommended hotel for best service and besr location ♡

 Report
Helpful?
Thank EngNoda
LotteHS, 제너럴 매니저 at Lotte Hotel Seoul, responded to this review

Dear EngNoda Thank you for staying with us and sharing experience at Lotte Hotel Seoul. We are very happy to hear that you had a pleasant and comfortable stay. Providing high quality service is our repsonsibility. Still, it feels great to be noticed for our efforts. Thank you for your encouragement. Your comment has been delivered to Lauren and we...

Reviewed 1 week ago

This is my first time visit Korea and I choosed Seoul for my first place to explore this country Lotte Hotel Seoul gave me and my family an unforgettable memories, all staffs are very helpful and polite. Stay room is nice and neat. Even they upgrade my room from 2 Queen bed+1 softer bed to 3 twin beds Suite. Highly...

Review collected in partnership with this hotel
 Report
Helpful?
Thank williamlo2008
LotteHS, 제너럴 매니저 at Lotte Hotel Seoul, responded to this review

Dear williamlo2008, Thank you for staying with us ! We are delighted to hear that you had a memorabel stay with us. It was our pleasure to serve you. The detailed review you have left would be of great help to other guests planning to visit our hotel. Thank you for your kiind compliments on our service and facilities. We...

Reviewed 1 week ago via mobile

The standards in that hotel is pretty high, the room is beautiful and big it has everything you need, lounge is great and comfortable and have everything. Super great gym witch you can workout And very good service

 Report
Helpful?
Thank Assaf M
LotteHS, 제너럴 매니저 at Lotte Hotel Seoul, responded to this review

Dear Assaf M, Thank you for staying with us and sharing your experience at Lotte hotel Seoul. We are very pleased to hear that you were satisfied with our comfortable facilities:room, lounge, gym an so on. Thank you for your kind compliments. We will try our best to provide your memorable stay in the future. Look forward to your next...

Sydney, Australia
Reviewed 1 week ago

This Hotel is all you wish for when staying in a 5 star hotel. The service is very good and the staff so helpful. Every restaurant they recommended us were fantastic. The hotel is located in an ideal area with shopping centres, shops and eating places a pleasant walk away. If you want to in the hotel you must go...

 Report
Helpful?
Thank Wayne S
LotteHS, 제너럴 매니저 at Lotte Hotel Seoul, responded to this review

Dear Wayne S Thank you for staying with us and sharing your experience at Lotte Hotel Seoul. We are so happy to hear that our staff and the service were great and helpful. Providing high quality of service is our responsibility. Still, it feels great to be noticed for our efforts. Thank you very much for your encouragement. In addition,...

Jeddah, Saudi Arabia
Reviewed 1 week ago

My forth time in this hotel and all I can say, I feel at home as soon as I arrive, so warm hospitality from the enterance door till check out from every staff in every section of the hotel. Location is superb near to shops, tour areas and many resturants also the famous Myeondong shopping center. Rooms are so clean...

 Report
Helpful?
Thank DrNasser_12
LotteHS, 제너럴 매니저 at Lotte Hotel Seoul, responded to this review

Dear DrNasser_12 Thank you very much for staying with us again and sharing your experience at Lotte Hotel Seoul. We are so pleased to hear that you had a comfortable stay on this visit too. Providing high quality of service is our responsibility. Still, it feels great to be noticed for our efforts. We really appreciate your comments regarding location,...

Singapore, Singapore
Reviewed 2 weeks ago

The service was excellent, check-in/out was efficient. Our room wasn't ready upon arrival but the hotel quickly re-arranged for us to be settled into another room. The concierge desk was very efficient and helpful. Prior to arrival, they had helped recommend and booked restaurants (Korean BBQ/raw crabs) that were delicious and conveniently located to the hotel. The itinerary the concierge...

 Report
Helpful?
1Thank JNg512
LotteHS, 제너럴 매니저 at Lotte Hotel Seoul, responded to this review

Dear JNg512, Thank you for staying with us and sharing your experience at Lotte Hotel Seoul. We are very delighted to hear that you were satisfied with our hotel service, surrounding facilities and convenient location of our venue. Thank you for your positive comment especially on our concierge service. We will do try our best for customer satisfaction. Kindly inform...

Seoul, South Korea
Reviewed 2 weeks ago via mobile

it a big hotel ,not far from the center of the city, very good room very clean , in the toilet there is a bide , the stuff are very nice.the bed is comfortable, the bracfast is nice. I recommend this hotel.

 Report
Helpful?
1Thank Ida N
LotteHS, 제너럴 매니저 at Lotte Hotel Seoul, responded to this review

Dear Ida N, Thank you for staying with us and sharing your experience at Lotte hotel Seoul. We are very pleased to hear that you were satisfied with our comfortable facilities and warm-hearted staffs. Thank you for your kind compliments. We will try our best to provide the best service in the future. Look forward to your next visit and...

2,029 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (1248)
Viewed
Bathroom (90)
Viewed
Room/Suite (179)
Viewed
View from Room (65)
Viewed
Pool/Beach Area (2)
Viewed
Hotel & Grounds (171)
Viewed
Dining (39)
Viewed
Business Centre/Function Rooms (6)
Viewed
Family/Play Areas (3)
Viewed
Other (693)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (692)
Viewed
Amenities (68)
Viewed
Main Wing Deluxe Room (93)
Viewed
Main Wing Junior Suite (85)
Viewed
Main Wing Luxury Suite (99)
Viewed
New Wing Deluxe Room (86)
Viewed
Dining (164)
Viewed
The Hotel (97)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (89)
Viewed
Hotel & Grounds (34)
Viewed
Pool/Beach Area (6)
Viewed
Dining (22)
Viewed
Business Centre/Function Rooms (4)
Viewed
Room/Suite (6)
Viewed
Other (17)
04/06/2017 05/06/2017
Hotels you might also like...
Travellers also viewed these Seoul hotels
Myeongdong / Namdaemun
L7 Myeongdong
L7 Myeongdong
#7 of 474 in Seoul
497 reviews
Namsan
The Shilla Seoul
The Shilla Seoul
#10 of 474 in Seoul
1,510 reviews
Show Prices
Show Prices
Show Prices
Jamsil
Lotte Hotel World
Lotte Hotel World
#6 of 474 in Seoul
1,416 reviews
Lotte City Hotel Guro
#2 of 474 in Seoul
362 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Momoyama
Momoyama
Cuisines: Japanese, Sushi
Toh Lim
Toh Lim
Cuisines: Chinese
No photo provided
Pierre's Bar
Cuisines: Bar, Pub
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Lotte Hotel Seoul, Korea's 5 star best luxury hotel, is conveniently located in the heart of Seoul's central business district near Myeongdong and features two hotels - Main Building and New Wing - boasting 1,120 guest rooms combined. Our Seoul hotel is easily accessible by public transportation. Additionally it is near the city hall and public offices, businesses and attractions for tourism such as Namdaemun market, Myeong-dong, Insa-dong, Gyeongbokgung and Deoksugung. Lotte Hotel Seoul is a perfect hotel of 5 star hotels in Seoul for your tourism providing luxurious accommodation options designed by 4 world's leading design firms. Also, it is the premier luxury hotel for inviting VIP clients such as national guests as New Wing operates a three-Michelin star restaurant, Pierre Gagnaire. Lotte Hotel is also preferred by many VIPs and leaders from different countries as Korea's representative hotel holding the largest number of international events and cultural festivals. Experience ultimate comfort and unbeatable luxury in the center of Seoul. Choose Korea's best hotel, Lotte, for your exclusive stay. ... more   less 

Additional Information about Lotte Hotel Seoul

Address: 30 Eulji-ro, Jung-gu, Seoul 04533, South Korea
Region: South Korea > Seoul
Price Range: RM797 - RM1,133 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Lotte Hotel Seoul 5*
Number of rooms: 1120
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Travelocity, Booking.com, Hotels.com, Hotwire, Cheap Tickets, Priceline, Agoda, Ctrip TA, getaroom.com, HotelQuickly and HRS so you can book your Lotte Hotel Seoul reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Seoul Lotte Hotel
Hotel Style:
#3 Business Hotel in Seoul
#4 Romantic Hotel in Seoul
#22 Spa Hotel in Seoul
#23 Family Hotel in Seoul
#43 Luxury Hotel in Seoul
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Lotte Hotel Seoul staff and other travellers.
61 questions
Ask a question

See all questions (61)

Questions? Get answers from Lotte Hotel Seoul staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I liked the layout of my room,it has separate closet with huge capacity and hiding in the corner。 ”
williamtcchan, 20 May 2017 | Read review
“Club Delux King”
WayneS336, 17 May 2017 | Read review
“Find high floors with nice views”
DrNasser_12, 15 May 2017 | Read review
“Room was lovely and the bed very comfortable a little more variety in the food in the club lounge would be good but we enjoyed what we had”
456janicec, 26 Apr 2017 | Read review
“Ask for no Smoking..”
nandafroimt, 26 Apr 2017 | Read review
5 of 5
Orbitz.com
US$178* /night
View Deal
TravelocityUS$178
Hotels.comUS$178
HotelQuicklyUS$204
View all 12 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates