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Niagara Hotel

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48 Reviews from our TripAdvisor Community

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Showing 30: English reviews
Reviewed 1 week ago via mobile

This is a hotel with rooms that are comfortable, well maintained. The breakfast buffet is ok. The only issue is that the staff knows limited English, many instructions in the room are in local language.

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Thank ManeeBanee
Reviewed 4 November 2016

More "western" than a lot of hotels I had a chance to stay in during my visits to Seoul. Has decent breakfast (decently "continental") and the rooms are comfortable and clean. Wi-fi was not that great but it was good enough. The staff speak decent English and it DOES offer laundry services - so there really is not reason to...

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Thank Pawel W
Birmingham, United Kingdom
Reviewed 8 October 2016

My room was fair with a bed like concrete, I had to use blankets for padding! One colleague had some of her belongings accidentally thrown away! The language barrier is huge, with the majority of staff having a couldn't care attitude. I was grateful for one young man who tried very hard with me! Their are no onsite laundry facilities...

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Thank ElaineM007
Reviewed 28 September 2016 via mobile

I have stayed at this hotel many times . It is convenient and rooms are comfortable. Staff are friendly and helpful. Breakfast is goo and room rate is good value If small hotel suites you and you don't need much amnesties then this is s good choice. Plenty of restaurants in the area Great BBQ restaurant directly across the street

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Thank tomas O
Athens, Greece
Reviewed 30 November 2015

Spent 4 nights at the hotel - a weekend and 2 nights on a business trip. Staff barely speaks English. Room service closed after 8 pm. Safe deposit box operates with a pre-set code that is communicated by the front desk. Room very cold upon arrival and AC command board only in Korean so not very user friendly to understand...

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Thank Olympic T
Christchurch, New Zealand
Reviewed 12 October 2015 via mobile

Stayed 5 nights , room was quiet, good view of the river and the hotel is handy to subway line 9. The breakfast was not included in the room rate and was a little poor for 11,000 each, admittedly the only time we bothered was on the first day and it was after 9.39am Some staff have little English, which...

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Thank Garry M
Palm Desert, California
Reviewed 19 August 2015

To summarize my impressions: an o.k. hotel for a business traveller, not more, not less. Granted, I was lucky and got a very nice room on 12th floor with a nice view over Seoul and the river, amenities, free and quick WiFi, but I also have to critisize a few points: staff is mostly attentive if they are not playing...

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2Thank Oliver S
Brighton, United States
Reviewed 25 May 2015

You wont be disappointed with this hotel. The staff is the best in the business and amazing. Walking distance to the subway and some very good restaurants. The view of the Han Gang River is very pretty. There are walking/jogging and biking trails right outside the hotel. the only thing that could be improved on is the beds. A little...

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Thank Steven G
Cincinnati, Ohio
Reviewed 9 December 2014 via mobile

Nothing really bad about this hotel, but nothing really great either. Price is reasonable, but the breakfast is subpar, and the hotel does not necessarily cater to Western businessman. Beds are harder than American standards but rooms are clean and a decent size. Fine if you are here on business for a short stay, but I would not necessarily want...

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Thank LindseyPyron
베스트웨스턴나이아가라호텔담당자, Manager at Niagara Hotel, responded to this review

Dear Guest Thank you for your value review about hotel. I appreciate your taking the time to write review. Best Western Niagara Hotel always offer resonable price to the guest And We keep checking rooms for maintenance. We were thinking about to change some beds which is hard. Sorry for being Inconvenienced. I will take steps to ensure that the...

Crest Hill, Illinois
Reviewed 30 October 2014

A pretty typical BW design, but a nice location, decent staff and convenient for airport bus.....short 2-3 minute walk to restaurants and the airport bus stop for Incheon. My only problem was that the check-out person at the desk spoke little English......this caused a problem later when I had to call back with my credit card number. Awkward yes.

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Thank decommman
베스트웨스턴나이아가라호텔담당자, Manager at Niagara Hotel, responded to this review

Dear our values guest, Thank you for your comments concerning your stay at the BEST WESTERN Niagara Hotel. I appreciate your taking the time to write review. The good thing people stay in our hotel is close to transportation. And We do apologize that we cause inconvenience payment. We have some new staff and we are going to train new...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
Official Description (provided by the hotel)
As a five-star business hotel located in Gangseo, Seoul, we boast about our view of Han River, Bukhan mountain which unfolded like panorama, world cup stadium that could be seen from entire rooms, and also every room is fully equipped with high speed internet and heating and cooling facility that could be operated for each season. The Best Western Niagara Hotel is loved by many kintex customers, and we provide free shuttle bus service. Also, we are located near Gimpo Airport, Yeoeudo Financial Centre, Shin Chon and Hong-Ik University, etc. The best site for business. ... more   less 

Additional Information about Niagara Hotel

Address: 743, Yangcheon-ro, Gangseo-gu, Seoul 157-040, South Korea (Formerly Best Western Niagara Hotel)
Region: South Korea > Seoul
Price Range: RM408 - RM603 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Niagara Hotel 4*
Number of rooms: 100
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Also Known As:
Best Western Seoul
Seoul Best Western
Hotel Style:
#80 Luxury Hotel in Seoul
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Questions & Answers

Here's what travellers have asked, with answers from Niagara Hotel staff and other travellers.
2 questions
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Questions? Get answers from Niagara Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Definitely try to go for rooms facing the river.”
 of 5 bubbles 656pawelw, 4 Nov 2016 | Read review
“avoid rooms overlooking the river- I had my window open and got eaten by mosquitos”
 of 5 bubbles ElaineM007, 7 Oct 2016 | Read review
“12th floor”
 of 5 bubbles Oliver_ZeroKah, 19 Aug 2015 | Read review
“Go higher to get best view of river and across the river......”
 of 5 bubbles decommman, 29 Oct 2014 | Read review
“Get a high floor with breakfast non-smoking”
 of 5 bubbles Geogh3, 3 Dec 2013 | Read review
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