736, Yeongdong-daero, Gangnam-gu Gangnam-Gu, Seoul 06075 South Korea
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About
#112 of 716 hotels in Seoul
Location
Cleanliness
Service
Value
Rest easy at Aloft Seoul Gangnam. Our hotel in Seoul, South Korea is located near COEX Mall and Convention Center, ASEM Tower, and world-famous shopping. After a busy day, unwind in our fitness center, or enjoy on-site dining at ARTICHOKE and Re:fuel by Aloft.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Conference facilities
Valet parking
Wifi
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Complimentary tea
Snack bar
Wine / champagne
Vending machine
Meeting rooms
BBQ facilities
Baggage storage
Convenience store
Currency exchange
Newspaper
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
Washing machine
Ironing service
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Room features
Bathrobes
Air conditioning
Desk
Dining area
Fireplace
Coffee / tea maker
Cable / satellite TV
Bath / shower
Housekeeping
Room service
Safe
Seating area
Separate living room
Sofa
Telephone
Bottled water
Iron
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
River View
City View
Languages Spoken
English, Chinese, Japanese, Korean
Location
83Good for walkers
Grade: 83 out of 100
79Restaurantswithin 1 km
9Attractionswithin 1 km
Contact
736, Yeongdong-daero, Gangnam-gu Gangnam-Gu, Seoul 06075 South Korea
Name/address in local language
Getting there
CheongdamSeoul Metropolitan Subway8 min
BongeunsaSeoul Metropolitan Subway15 min
Car HireSee all Seoul car hire
433Reviews15Q+A33Room tips
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Location is good, near a few bus lines and down the street and within walking distance of the COEX mall. There is a convenience store next door, but the hotel location is a little standalone so dining options require a walk. Check in was fairly smooth, although when I checked in their systems were down and they had to mark me in using paper. They couldn't process my credit card until their system came back up. Titanium status was recognized and I took breakfast for my benefit. No room upgrades were available or expected as it was a busy holiday weekend. The room was modern and somewhat minimalist, as expected of the brand. There was a considerable amount of noise from the cars outside, even late at night, with loud engines and cars accelerating down the road. Not the best location for light sleepers. The room had good positioning for outlets. The bed was also comfortable. Breakfast had a decent amount of selection, both hot and cold options. It was not a massive spread, but much better than aLoft brands in the US that only have to-go options and not a full blown restaurant option in the hotel. Although the hotel was fine for location and the breakfast was good for the brand and price point, I personally would not stay here again due to the road noise.…
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Date of stay: October 2022
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Aloft Seoul Gangnam, General Manager at Aloft Seoul Gangnam
Responded 14 Oct 2022
Dear Jayyu1 Thank you for taking the time to let us know about your experience while staying with us. Your experience of dissatisfaction is below our standard. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the Front office Team leadership team to ensure the necessary guidelines are in place and reviewed to prevent dissatisfaction from occurring in the future. I hope you choose to stay with us again when your travels bring you back to the area. Sincerely, Charlie Kim Duty Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Hotel's Favourite
1. Category 3 2. Valet parking: available at 5000 KRW 3. Executive Lounge: NA 4. Fitness: available, Sauna & Pool: NA 5. Dining: Re:fuel (open for take-out Breakfast & lunch). Nook (international cuisine) & WXYZ Bar: temporarily closed) 5 Guest Room: Aloft or Chic Urban (1 King or 2 Twin/Single): 24 sqm Aloft River or Chic River (1 King): 24 sqm Aloft Urban Suite (1 King): 48 sqm, City View, Balcony * Aloft River Suite (1 King): 48 sqm / 516sqft, River View, Balcony 7. Platinum elite or higher: Free breakfast (+1 guest and children under 12) or Welcome gift of 500 point per stay. <Feature> Hardware: Fitness with the river view is impressive. There are pet-friendly rooms which can attract many pet lovers. Aloft in general does not have Suite nor club lounge. So it is true that many of Platinum (or above) elite members do not prefer this brand. But this Aloft Gangnam has 4 wonderful Suites (2 urban and 2 river view) with lovely private Balcony. Even though elite members can not get upgrades to Suite as a benefit, the property provides special benefit which can be consulted with the Front desk. Along with private Balcony, it is attractive to enjoy bathing in the bathtub while looking at the Han River. Living are is separated from bed by privacy wall. Software: Even without Suite upgrade, members can enjoy many things. Platinum (or above) elite members can also get free breakfast (for member +1 guest). Location is good and the room rates are very reasonable. Staffs are considerate and attentive, special thanks to Mr. S.H. Kim (Team Manager) for his top notch service. If a property should be chosen in Gangnam area, this Aloft Gangnam is highly recommendable. It has very good value for the money.…
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Date of stay: February 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
7 Helpful votes
Helpful
Response from Park James, 제너럴 매니저 at Aloft Seoul Gangnam
Responded 27 Mar 2022
Dear Sir / Madam, Thank you for staying with us and for your detailed review. We appreciate your feedback and hope you stay with us again in the future. Once again, thank you for choosing us and you have a great day. Best regards, James Park General Manager Aloft Seoul Gangnam
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I didn’t actually stay at this hotel, but the lady from the front desk went above and beyond to find me a taxi. She was so kind and helpful. I’m very grateful for her assistance as she made an otherwise stressful situation not stressful at all. I will definitely look to stay here next time I’m in Seoul!
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Date of stay: September 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Staff is rude, front desk does not respond to messages on the Marriott app, definitely the worst Marriot hotel I have stayed in. I wanted to escalate and apparently manager is busy and they don't even know when the manager will get free :-) So I am still waiting at the reception to talk to the manager.
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Date of stay: August 2022Trip type: Travelled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Aloft Seoul Gangnam, General Manager at Aloft Seoul Gangnam
Responded 8 Aug 2022
Dear Ahamed, Sadiq Thank you for taking the time to let us know about your experience while staying with us. Your experience of dissatisfaction is below our standard. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the front office team leadership team to ensure the necessary guidelines are in place and reviewed to prevent dissatisfaction from occurring in the future. I hope you choose to stay with us again when your travels bring you back to the area. Sincerely, Collie Jeon Collie.Jeon@aloftseoulgangnam.com +82 2 510 9700
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Pros: 1. Conveniently located to Coex mall (15mins walk) and the Cheongdam subway station (4min walk) 2. Nice area, great view if you get a room facing the river Cons: 1. Staff were not very friendly or welcoming 2. Food: There wasn't much food options available in the evening except for a chicken store and a couple of CVS (and a starbucks but it closes at 10), so if you get hungry in the middle of the night and don't have the coupang app it would be pretty inconvenient 3. The hotel was pretty old and not very well kept, we changed room twice and both rooms had an odd and unpleasant odour and the corridor of the hotel smelt of cigarette smoke too! it also didn't help that certain parts of the room was literally falling apart, like the shower door was not able to shut completely and the entire toilet was wet. To add on we also found an old t-shirt behind the curtains... For context, we are titanium elite members and when we feedback to the staff via email we were not given a response... Note: Do take note that there's a "green room option" that does not include turn down service meaning that if you were to stay there for 1-2 weeks your sheets and towels won't be changed and an additional fee applies for you to get the turn down service (it was a first experience for us as we have never encountered such an odd regulation in all our hotel stay, but I guess it's better for the environment) …
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Date of stay: June 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
+1
Stayed for 2 nights at ‘City View’ room. It was literally a nightmare. 1. Cigarette smell in the room Once you step into the room, you can smell the cigarette odor. Apparently there’s no cigarette smoke detector in rooms and smokers freely smoke in rooms and it just comes out into your room through the ventilator. There’s a smoking penalty warning signs in the room but you would wonder why the hotel even put the penalty notice when they can’t even detect or stop it. Later on, I complained to front desk. They just apologised but no further action was taken. 2. No soundproofing windows : loud noise directly coming from supercar race until 3am If it’s a city view room, the room will directly face Youngdong daero which is a big multi lane road. Supercars and motorbikes race the road with backfiring and crackling noise until 3am and you will feel like you’re lying in the middle of the road with the loud noise banging into your ears. 3. No soundproof between rooms This woman was screaming, arguing with someone and continuously banging the door until 2am and I could hear everything.…
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Date of stay: June 2022Trip type: Travelled on business
Room Tip: Avoid the city view room no matter what
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Aloft Seoul Gangnam, General Manager at Aloft Seoul Gangnam
Responded 17 Jun 2022
Dear likewhoahk Thank you for taking the time to let us know about your experience while staying with us. Your experience of dissatisfaction is below our standard. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the front office team leadership team to ensure the necessary guidelines are in place and reviewed to prevent dissatisfaction from occurring in the future. I hope you choose to stay with us again when your travels bring you back to the area. Sincerely, Charlie Kim Charlie.kim@aloftseoulgangnam.com +82 2 510 9700
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I attended a conference at COEX. I walked to the conference center in 15 minutes. There were plenty of coffee houses, restaurants in the area. The hotel was clean and bright with well appointed rooms. The staff was exceptionally helpful and pleasant at all times. I had several requests that were met immediately with a friendly manner. They were all a pleasure. There is a gym with plenty of equipment for a good workout and good hours of 5AM to 10 PM so I could use it before and after work. The only downside is lack of food services. Refuel did not offer much. Thank you Aloft Staff for making my stay so pleasant.
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Date of stay: June 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
A true 3-star hotel. the Aloft brand is for budget-conscious travelers. I stayed here for a few weeks and it was truly an interesting stay. I respect Aloft for it being to the standard of a Marriott property in terms of cleanliness and service. Just note, the rooms are SMALL. And controlling the a/c is quite difficult and doesn't really get the job done. The mini-fridges are way too small to fit anything so I can't make sense of it being there at all. The breakfast options are lacking as they were just mini breakfast boxes with no flavor. This hotel is great for the location if you need to be in this area and that's just it. They should actually rename is Aloft Seoul Cheongdam. It's nowhere near the main central areas of Gangnam. So First-timers to Korea, take note of this location. I usually can note staff to recognize, but none were particularly personable. This can be something management can probably improve on.…
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Date of stay: December 2021
Value
Rooms
Service
Room Tip: ask for a riverview. It will make the room feel less small
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Aloft Seoul Gangnam, General Manager at Aloft Seoul Gangnam
Responded 2 Jun 2022
Dear mistermark8 Thank you for taking the time to let us know about your experience while staying with us. Your experience of dissatisfaction is below our standard. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the Front office leadership team to ensure the necessary guidelines are in place and reviewed to prevent unprofessional caring from occurring in the future. I hope you choose to stay with us again when your travels bring you back to the area. Sincerely, Andrew Front Office andrew.sohn@Aloftseoulgangnam.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
What I like about Aloft Seoul Gangnam is the room was relatively spacious, clean and staffs were friendly and helpful. Like other reviews, the hotel is located by the main roads so car noises could be an issue. We requested & stayed at higher floor 13th and we could still hear some noises in our sleep occasionally. If you are a light sleeper this hotel is not for you. The hotel bar / restaurants / buffets were still shut during our stay and would remain shut till end of the year (2021) according to staffs. Breakfast take out box available at KRW9900. If you drive, free parking available but limited spaces. Parking is accessible by car lift. It could be tricky if you have a big car. Valet parking available at KRW 5000. Gym is small but sufficient.
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Date of stay: November 2021Trip type: Travelled as a couple
Room Tip: Higher floor, avoid rooms facing main roads, parking accessed by car lift and limited spaces.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Seoul Gangnam Aloft, 제너럴 매니저 at Aloft Seoul Gangnam
Responded 21 Nov 2021
Dear LittenFlower, Thank you for taking the time to write a review and I am glad that you had a good experience with our room and staff services. We look forward to seeing you again! Best regards, James Park General Manager Aloft Seoul Gangnam
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
It is my first time to experience Aloft. Aloft in general does not have Suite nor club lounge. So it is true that many of Platinum (or above) elite members do not prefer this brand. But this Aloft Gangnam has 4 wonderful Suites (2 urban and 2 river outview) with lovely private terrace. Even though elite members can not get upgardes to Suite as a benefit, the property provides special benefit which can be consulted with the Front desk. Even without Suite upgrade, members can enjoy many things. Platinum (or above) elite members can also get free breakfast (for member +1 guest). Location is good and the room rates are very reasonable. Staffs are considerable and attentive (especially thanks to MoD, Mr. Jayden Kim for his top notch service.) If proprty should be chosen in Gangnam area, this Aloft Gangnam is highly recommendable.…
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Date of stay: December 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
12 Helpful votes
Helpful
Response from Seoul Gangnam Aloft, 제너럴 매니저 at Aloft Seoul Gangnam
Responded 9 Dec 2020
Dear. worldtravellist Thank you for staying with us and sharing your experience here. We are delighted to hear that your first stay and service experience was enjoyable. We will try our best to provide the best service in the Gangnam area. Once more, thank you very much for choosing our property and we hope to see you again soon! Best regards, James Park General Manager Aloft Seoul Gangnam
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$101 - US$114 (Based on Average Rates for a Standard Room)
LOCATION
South KoreaSeoulGangnam-gu / Apgujeong / Cheongdam / Cheongdam-dong
NUMBER OF ROOMS
188
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Frequently Asked Questions about Aloft Seoul Gangnam
Which popular attractions are close to Aloft Seoul Gangnam?
Nearby attractions include Bongeunsa Temple (0.9 km), Megabox COEX Mall (1.2 km), and Ttukseom Hangang Park (1.2 km).
What are some of the property amenities at Aloft Seoul Gangnam?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Aloft Seoul Gangnam?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Aloft Seoul Gangnam?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Aloft Seoul Gangnam?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Aloft Seoul Gangnam?
Conveniently located restaurants include Mingles, The Brasserie - InterContinental Seoul COEX, and Pairing Room.
Are there opportunities to exercise at Aloft Seoul Gangnam?
Yes, guests have access to a fitness centre and a sauna during their stay.
Are any cleaning services offered at Aloft Seoul Gangnam?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Aloft Seoul Gangnam?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Aloft Seoul Gangnam offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.
Which languages are spoken by the staff at Aloft Seoul Gangnam?
The staff speaks multiple languages, including English, Chinese, Japanese, and Korean.