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Novotel Cairo El Borg

Hotels.comUS$85*
View Deal
14/05/2017 15/05/2017
1 room 2 adults 0 children
US$115*
US$85*
US$115*
US$85*
US$115*
US$85*
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Novotel Cairo El Borg
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654 Reviews from our TripAdvisor Community

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There are newer reviews for Novotel Cairo El Borg
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Showing 441: English reviews
Sao Paulo, SP
Reviewed 2 weeks ago via mobile

PROS: The view and location only. CONS: 1) rude and impatient staff. They really don't care with your well being and are not ashamed to show it in tour face. 3) When we checked in, there was only one receptionist to answer phone and deal with all guests, and took us almost 30 min to check in. 4)as there was...

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Helpful?
Thank docarva
NovotelElBorg, Manager at Novotel Cairo El Borg, responded to this review

Dear Mr./ Docarva, Thank you for taking the time to tell us about your experience at the Novotel Cairo El Borg. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. we opened investigation for what happened and be sure the appropriate action will be taken , please provide your phone...

Khartoum, Sudan
Reviewed 3 weeks ago via mobile

Stayed here for a long weekend with friends. Everything was fine, the breakfast was good and the staff were ok if not super fast. Room service took a long time. Highly recommend staying on Zamalek island - completely different to other parts of Cairo and quite a haven, lovely quiet, green streets to explore. Be aware that they do not...

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Helpful?
Thank isabinkle
NovotelElBorg, Manager at Novotel Cairo El Borg, responded to this review

Dear Sir, We very much appreciate your comments regarding your stay at the Novotel Cairo El Borg. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our...

Dubai, United Arab Emirates
Reviewed 3 weeks ago

Average service from staff. The travel desk at hotel reception is worst & people are very unprofessional and rude. I would not recommend any traveler to book the tours through them. They provide tour guide/driver who do not know English & charge the same money as market. Everyone wants money & expects a big tip without providing basic service which...

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Helpful?
Thank NR_Globe
NovotelElBorg, Manager at Novotel Cairo El Borg, responded to this review

Dear, Thank you for taking the time to tell us about your experience at the Novotel Cairo El Borg. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please...

Al Muharraq, Bahrain
Reviewed 3 weeks ago

excellent location easy access to Zamalek city and midtown area , the only problem was the bathroom i suffered water problem . room services was excellent , breakfast was good . room view was extraordinary i booked river view room i have enjoyed staying in front of Nile river

Review collected in partnership with Accorhotels.com
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Helpful?
1Thank Aljawder A
NovotelElBorg, Manager at Novotel Cairo El Borg, responded to this review

Dear Sir, We very much appreciate your comments regarding your stay at the Novotel Cairo El Borg. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our...

Reviewed 3 weeks ago via mobile

Horrible stay, its a 1 star hotel. The toilet is not clean, carpets are dirty, beds are not neat. The room is not provided with slippers, shampoo or any simple things. The safe is not working, my wife is breastfeeding and tried to express but the electricity sockets in the room are not working as well. The reception doesn't answer...

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Helpful?
Thank king p
NovotelElBorg, Manager at Novotel Cairo El Borg, responded to this review

Thank you for taking the time to tell us about your experience at the Novotel Cairo El Borg. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest...

Abu Dhabi, United Arab Emirates
Reviewed 4 weeks ago

For the first time I was visiting Cairo with Family and after reaching the hotel I realized that I had selected a good deal. The Hotel is situated on Zamalek Island which is slight away from the hustle bustle of the city. The surrounding is amazing with Nile river, Park, Opera House, Bridge and so on. Even you don't have...

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Helpful?
Thank avimanyug
NovotelElBorg, Manager at Novotel Cairo El Borg, responded to this review

Dear M.Avimanyug, We very much appreciate your comments regarding your stay at the Novotel Cairo El Borg. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our...

Reviewed 23 March 2017

right in the center of bustling Cairo, the views are unforgettable from the rooms and especially the rooftop terrace which serves a delicious variety of food and drink. it is quite a small, compact hotel, yet it is very convenient. choose it so you can easily access all your personal and business needs easily.

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Helpful?
Thank ShereefIbrahim
NovotelElBorg, Manager at Novotel Cairo El Borg, responded to this review

Dear Mr. Shereef, We very much appreciate your comments regarding your stay at the Novotel Cairo El Borg. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of...

Reviewed 21 March 2017 via mobile

Very friendly and smile faced staff super location and Nile wiev old furnished room. Free but Very bad internet connection. Be carefull the taxes and service charge was very high for all Egyptian hotel. Please ask full price all including while booking. Also breakfast not including lansman price.!!!!

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Helpful?
Thank M.Süleyman E
NovotelElBorg, Manager at Novotel Cairo El Borg, responded to this review

Dear M.Süleyman E, We very much appreciate your comments regarding your stay at the Novotel Cairo El Borg. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of...

Cairo, Egypt
Reviewed 15 March 2017 via mobile

Hotel has on of the most beautiful location on the river Nile, specially if you have lunch or dinner on the roof terrace. Nile view rooms are perfect choice but the boat parking usually play loudly folks since 10am till 9 pm so you can't sleep or relax during this time You have to call the hotel because they cancel...

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Helpful?
Thank Dr_Hussein
NovotelElBorg, Manager at Novotel Cairo El Borg, responded to this review

Dear Dr. Hussein, We very much appreciate your comments regarding your stay at the Novotel Cairo El Borg. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of...

Reviewed 12 March 2017 via mobile

It was such an amazing days! I enjoyed so much as the place was clean and well organized. The staff were professional and friendly. I met Merna , she is a receptionist, she made my day. She is professional and knows how to finish her task quickly. I guess it is not the last time for me there. I will...

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Helpful?
Thank Marco D
NovotelElBorg, Manager at Novotel Cairo El Borg, responded to this review

Dear Mr. Marco We very much appreciate your comments regarding your stay at the Novotel Cairo El Borg. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of...

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14/05/2017 15/05/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Free Parking
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
  • Suites
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Laundry Service
  • Concierge

Additional Information about Novotel Cairo El Borg

Address: 3 Saraya El Gezira street Zamalek, Cairo 11511, Egypt
Region: Egypt > Cairo Governorate > Cairo
Price Range: RM409 - RM657 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Cairo El Borg 4*
Number of rooms: 141
Reservation Options:
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Also Known As:
Novotel Cairo El Borg Hotel Cairo
Hotel Style:
#18 Family Hotel in Cairo
#25 Luxury Hotel in Cairo
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Cairo El Borg staff and other travellers.
10 questions
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Questions? Get answers from Novotel Cairo El Borg staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms are terrible.”
midiah2015, 29 Apr 2017 | Read review
“Nile view - a noisy experience. City view - boring but quiet”
philipc429, 26 Apr 2017 | Read review
“agree with others choose non nile side”
cathalire2017, 18 Apr 2017 | Read review
“River side rooms have better view. The higher the floor better the view. They have separate Non-Smoking rooms but they are at lower levels”
avimanyug, 27 Mar 2017 | Read review
“City view rooms are quieter. Especially on a high floor. I slept very well.”
  • Cairo tower from city view room
  • city view room at night
GeorginainGouna, 28 Feb 2017 | Read review
5 of 5
Hotels.com
US$85* /night
View Deal
Booking.comUS$85
NovotelUS$85
TripAdvisorUS$85
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*Disclaimer
Prices are for 1 room, 2 adults
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