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Helnan Landmark Hotel

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Helnan Landmark Hotel
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31 Reviews from our TripAdvisor Community

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Showing 30: English reviews
Brisbane, Australia
Reviewed 4 days ago NEWvia mobile

Perfect business hotel if New Cairo suits you. Convenient to ring roads and just 20 mins to/from airport. I booked a standard king bed room but it was in fact a suite and one of the most comfortable beds I have slept in. Expansive breakfast was included. The only negative was that hotel wifi reception in the room was a...

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Thank bedderseagle
Cairo, Egypt
Reviewed 20 October 2016

Very good hotel , with very good rooms with very large beds , good staff , good food and very good swimming pool , very quite place and near to dream land the fun city for children , i loved the place and i will go there again

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Thank Hossamtanahi
Alexandria Governorate, Egypt
Reviewed 27 August 2016 via mobile

Receptionist is not in place, Wrong card to open the room Flies in the room TV has on 20 channels so boring place Bed is so firm not relaxing at all Room is old fashioned , not historical , old fashioned modern style View is not good seeing the city , no other views available Not worthy for money at...

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Thank Mohamed M
HelnanLandmark, Manager at Helnan Landmark Hotel, responded to this review

Dear Mr. Mohamed, we would like to take the opportunity to thank you very much for the time you spent to write your comment regarding your recent stay with us. Please accept our sincerest apologies for all the inconvenience that have happened and would like to assure you that your comments have been taken constructively in consideration. we will be...

Riyadh, Saudi Arabia
Reviewed 12 August 2016 via mobile

Hi TripAdvisors The hotel is located in new Cairo very close to the festival city and luxury, the stuff is going to do a lot to make you happy the swimming pool is butter nice and the service is the best.

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Thank ma026
HelnanLandmark, Manager at Helnan Landmark Hotel, responded to this review

Dear ma026, We would like to thank you so much for your time in writing us your positive review. It was an honor to welcome you to our Hotel and glad that we succeeded to meet your expectations. Hope to see you in the very near future, welcoming you back to your second home. Kind regards, Hotel Management

Reviewed 11 July 2016 via mobile

Landmark provided basic service rather than any luxurious ones . with lazy and non professional room service . also if you talk with the reception or one of the senior waiters they keep ignore your requests unless you keep asking for it. They refused to get me an iron because there is a limited number of them and they could...

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1Thank Andrew A
HelnanLandmark, Manager at Helnan Landmark Hotel, responded to this review

Dear Mr. Andrew, Thank you very much for the time you spent to write your comment regarding your recent stay with us. Please accept my sincerest apologies regarding the ignorance issue you have faced at our Hotel, and would like to assure you that your comments have been taken constructively in consideration. We will be honored to have another opportunity...

Reviewed 2 June 2016 via mobile

Helnan Landmark hotel is ok for short time accommodation, but rather unexciting. The service is basic rather than good. But it is an affordable hotel in New Cairo, which also is an important aspect. If you really just want to sleep at the hotel, Helnan is fine, but it is by no means a resort of any kind.

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1Thank Catarina B
HelnanLandmark, Manager at Helnan Landmark Hotel, responded to this review

Dear Ms. Catarina, Warm greetings from Helnan Landmark Hotel. It was a great pleasure to have you in our hotel and would like to thank you for your time in writing us your comments and review. Your comments are of great value to us, as only through your comments we aim to improve the level of services standard that our...

Reviewed 1 June 2016 via mobile

This is business trip hotel hotel. The hotel does not live up my expectations for international standards. Was not happy at the check in due to lack of administration skills, poor understanding of situation/clients needs and bad communication. Big rooms, which however need a fresh up and basic maintenance. No international tv channels. Very nice veranda with relaxed menu. Nice...

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1Thank Bent Bjorlin H
HelnanLandmark, Manager at Helnan Landmark Hotel, responded to this review

Dear Mr. Bjorlin, Warm greetings from Helnan Landmark Hotel. We would like to take the opportunity to thank you very much for the time you spent to write your comment regarding your recent stay with us. Please accept our sincerest apologies for any inconvenience that might have caused during your check in and miss communication. However, we would like to...

Stockholm, Sweden
Reviewed 7 May 2016

The hotel is nice, its location is perfect for the New Cairo, very near to the airport too. Room was clean with good housekeeping and room service. The breakfast was good too. The only negative comment was that the check in and out took longer than it should be. Additionally, the car parking is very tight and needs special skills...

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Helpful?
Thank Ibrahim E
HelnanLandmark, Manager at Helnan Landmark Hotel, responded to this review

Dear Mr. Ibrahim, It was a great pleasure to have you in our hotel and an honor that we succeeded to meet your expectations. We would like to thank you for your time in writing us your positive and negative comments, as your comments are of great value to us. Only through your comments we aim to improve the level...

Reviewed 20 February 2016 via mobile

Am on my way to stay there for one week , honestly i am worried about the negative reviews !! Most important two things is missing in the reviews ( service and cleanness ) But I am still optimistic to enjoy my stay at your hotel , thank you in advance....And stay tuned for updates ...

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Thank Nada U
HelnanLandmark, Manager at Helnan Landmark Hotel, responded to this review

Dear Ms. Nada, Hope you had a pleasant stay with us and that we managed to handle and change all the worries you had before your arrival. Let us know how was your stay with us and should you have any comment, please send us on pr.landmark@helnan.com. Regards, Hotel Management

Minnesota
Reviewed 1 February 2016

Rooms were terrible, the service was terrible... When I first got there, the bathrooms were disgusting and there was not hot water in the shower. In addition, the heat in the room was not working - I was freezing. I called the service desk numerous times and nothing happened.

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1Thank zeeko
HelnanLandmark, Manager at Helnan Landmark Hotel, responded to this review

Dear zeeko, First let me thank you for your time in writing your review regarding your previous stay with us. Please accept my sincerest apologies for any inconvenience and would like to assure you that your comments have been taken constructively in consideration. In order to insure that your experience will not occur again with other guests, kindly note that...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Business Centre with Internet Access

Additional Information about Helnan Landmark Hotel

Address: Plot 86, 90th street, 5th Settlement | New Cairo, Cairo 11511, Egypt (Formerly Le Mirage Landmark Hotel)
Region: Egypt > Cairo Governorate > Cairo
Price Range: RM301 - RM510 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Helnan Landmark Hotel 4*
Number of rooms: 39
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Questions & Answers

Questions? Get answers from Helnan Landmark Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't take the cheapest room and pay a little bit more for bigger room specially if you have kids in your room”
 of 5 bubbles hemaserafi, 7 May 2016 | Read review
“The place is nice, but don't use the event planners, and make sure that you negotiate to 50% of the price they tell you - they are sharpers”
 of 5 bubbles sherif_139, 30 Jun 2015 | Read review
“I think rooms viewed the pool are good.”
 of 5 bubbles 970yasmine, 15 May 2015 | Read review
“If you have other options... take them.”
 of 5 bubbles jlevno, 30 Apr 2015 | Read review
“if you have to stay in , try to choose pool view rooms.”
 of 5 bubbles rezke, 24 Sep 2014 | Read review
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