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JW Marriott Hotel Cairo

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Traveller (708)
Room & Suite (223)
Dining (91)
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Overview
  • Excellent55%
  • Very good31%
  • Average9%
  • Poor3%
  • Terrible2%
Travellers talk about
“wave pool”(36 reviews)
“artificial beach”(25 reviews)
“ring road”(40 reviews)
Hotel website
Name/address in local language
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5 Star Hotel
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Additional information
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Rooms
2 Jul3 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,114)
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Traveller rating
501
296
90
39
28
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LanguageEnglish
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501
296
90
39
28
Show reviews that mention
All reviewswave poolartificial beachring roadgolf course viewlemongrass restaurantclose to the airportthe executive loungefree shuttleminutes from the airportroom servicehealth clubpool sidebeautiful hotelbreakfast buffetpublic areasrooms are bigmain restaurant
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1 - 5 of 954 reviews
Reviewed 2 days ago

We were headed to Aswan on a flight the next morning and spent one night here on like May 30th and it was a very nice hotel. Sure fancy rooms, close to the airport, served ours needs nicely, wish we were staying longer.

Thank stevenmJ8344TR
Response from CAIJWCAIBRecom, Manager at JW Marriott Hotel CairoResponded 2 days ago

Dear Guest, Thank you for taking the time to review your stay with us. I am very pleased to hear that our associates made your stay pleasant. Looking forward to seeing you again soon. Sincerely, Bishoy Amgad

Reviewed 3 days ago

This hotel is so stunningly aesthetically beautiful, which makes it such a shame how poor the service is. This hotel has lots of potential. If the service wasn't awful, it could be one of the nicest hotels in the world. Until they address that issue,...More

Thank Jimmy V
Response from CAIJWCAIBRecom, Manager at JW Marriott Hotel CairoResponded yesterday

Dear Mr. Jimmy, Thank you for your feedback regarding your recent visit to the JW Marriott Cairo Hotel, however I am disappointed that you feel your visit was not as it should have been. First of all, please accept my sincere apologies airport transfer experience....More

Reviewed 4 days ago

Horrible experience after being asked to leave the Executive Lounge with my 8 year old (who is very well behaved and polite). After paying the extra cost for being able to access the lounge, on the third day (we did not visit for the first...More

Thank Stravi20
Response from CAIJWCAIBRecom, Manager at JW Marriott Hotel CairoResponded 3 days ago

Dear Guest, Many thanks for taking the time to share your feedback of your experience at our hotel. We apologize for the inconvenience you have experienced during your stay. Rest assured your feedback has been shared with our leaders to ensure that corrective action is...More

Reviewed 4 days ago via mobile

This review is not about the hotel as a whole, but purely the check in process I experienced on Wed 13th June. I am lucky enough to live in Cairo. As a member of Mirage Golf Club, I visit the hotel several times a week....More

Thank tmm01
Response from CAIJWCAIBRecom, Manager at JW Marriott Hotel CairoResponded 3 days ago

Dear Guest, Many thanks for taking the time to share your feedback of your experience at our hotel. We apologize for the inconvenience you have experienced during your stay. Rest assured your feedback has been shared with our leaders to ensure that corrective action is...More

Reviewed 2 weeks ago

This was like being in paradise. The meals, rooms and service were superior. The check in and check out experience were painless. There is no end to their courtesy and thoughtfulness. Highly recommended! At breakfast, Hager did a great job -- special kudos to her!

1  Thank Jeffrey S
Response from CAIJWCAIBRecom, Manager at JW Marriott Hotel CairoResponded 2 weeks ago

Dear Guest, Thank you for giving us a perfect rating and for recommending our hotel to other travelers. The team and I enjoyed serving your needs as much as you enjoyed your stay. We look forward to welcoming you back soon. Kind regards, Bishoy Amgad

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Shuttle Bus Service
Children Activities (Kid / Family Friendly)
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Golf Course
Tennis Court
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$153 - US$205 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Casino Hotel in Cairo
#8 Spa Hotel in Cairo
#10 Business Hotel in Cairo
#14 Family Hotel in Cairo
#16 Luxury Hotel in Cairo
#16 Romantic Hotel in Cairo
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$153 - US$205 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Casino Hotel in Cairo
#8 Spa Hotel in Cairo
#10 Business Hotel in Cairo
#14 Family Hotel in Cairo
#16 Luxury Hotel in Cairo
#16 Romantic Hotel in Cairo
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Add Photo Photos
Traveller (708)
Room & Suite (223)
Dining (91)
Pool & Beach (63)
Amenities (12)
Business Centre & Event Rooms (7)
Family and Play Areas (1)
Questions & Answers
Ask a question
Lamia D
16 April 2018|
AnswerShow all 10 answers
Response from ManchesterBean | Reviewed this property |
I’m not sure sorry
0
Votes
mohamed m
26 March 2018|
AnswerShow all 3 answers
Response from CAIJWCAIBRecom | Property representative |
Dear Mr. Mohamed, Your children can share the room with you. Looking forward to welcoming you with us. Many Thanks, Bishoy Amgad
0
Votes
RetiredLMS
24 March 2018|
AnswerShow all 8 answers
Response from Sunrise207 | Reviewed this property |
Yes, they will allow a late checkout.
1
Vote
Room Tips
"get a room overlooking the golf course"
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"Ask for higher rooms. Check if your children will have access to the Executive Lounge, it is not worth the..."
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"Ask for a room on a higher floor overlooking the golf course."
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"Look for BED BUGS in all rooms"
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