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JW Marriott Hotel Cairo

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#8 of 139 Hotels in Cairo
Certificate of Excellence
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JW Marriott Hotel Cairo
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915 Reviews from our TripAdvisor Community

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Showing 778: English reviews
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Toronto, Canada
Reviewed 6 days ago NEWvia mobile

Received a welcome email from Marriott Elite Embassador a week before arrival. Hotel representative was waiting BEFORE the passport control. He helped us with visitor visa and through the custom. A private transfer to the hotel costs 230 EGP. Free shuttle service if requested in advance. Felt safe as security gate before the hotel complex; guests and luggages screening before...

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Helpful?
Thank iryneT
Aberdeen, United Kingdom
Reviewed 1 week ago

Monster sized hotel run very professionally by excellent, friendly staff. The size of it could be intimidating but the staff all want to help and are really friendly which makes up for it. The executive lounge is worth the extra money as it provides somewhere to have meals and drinks without looking lonely in the rest of the hotel. Airport...

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Thank Durris681
Reviewed 1 week ago via mobile

Specifically tailored for all your business needs with excellent facilities and very friendly staff for assistance. The food is exceptionally good and their buffets are very diverse. You must get find it a little bit hard to find your way around in this modern architecture building, but that will not be a big problem. Don't miss the pool and golf...

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Helpful?
Thank ShereefIbrahim
Alfred_Marcos, Front Office Manager at JW Marriott Hotel Cairo, responded to this review

Dear ShereefIbrahim Thank you for a great comments and sharing your experience with us. I was really delighted to read your review, it is wonderful to know we delivered first class service and you were happy with our facilities as well. Thank you very much for recommending JW Marriott Hotel, Cairo to other travelers, we look forward to welcome you...

Reviewed 2 weeks ago via mobile

JW Marriott hotel..... Really one of the best hotels in Cairo... It was wonderful time to be there. Clean and fancy.. Stuff are very helpful and very professional team.... Really nice hotel to stay outside of the city

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Helpful?
Thank Youssef N
Alfred_Marcos, Front Office Manager at JW Marriott Hotel Cairo, responded to this review

Dear Youssef N Thank you for a wonderful feedback, our aim is to deliver the highest level of service possible and it is always a pleasure to learn that our guests have a great experience while staying with us! Please do visit us again; we would be delighted to welcome you back very soon, Yours sincerely, Alfred Marcos

Qaha city,Egypt
Reviewed 2 weeks ago

The hotel looks great from outside with a unique design. The location is great. The reception is lovely. The playing area needs more care, the changing clothes area was not good as you expect in a LUXURIOUS hotel, it was full of water and not clean. The outdoor area is great.

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Helpful?
Thank mittle
Alfred_Marcos, Front Office Manager at JW Marriott Hotel Cairo, responded to this review

Dear mittle Thank you for a great comments and sharing your experience with us. I was really delighted to read your review, it is wonderful to know we delivered first class service and you were happy with our facilities as well. Thank you very much for recommending JW Marriott Hotel, Cairo to other travelers, we look forward to welcome you...

Cairo
Reviewed 2 weeks ago via mobile

I have been lately trying to look for a good massage in Cairo and JW Marriott is definitely the best. The service is very professional and they make sure that you feel very comfortable and relaxed. Their standards are very world-class, and when you go you will always get tempted to come again and that's what happened tp me. So...

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Helpful?
Thank omaraawar
Alfred_Marcos, Front Office Manager at JW Marriott Hotel Cairo, responded to this review

Dear omaraawar Thank you for a great comments and sharing your experience with us. I was really delighted to read your review, it is wonderful to know we delivered first class service and you were happy with our facilities as well. Thank you very much for recommending JW Marriott Hotel, Cairo to other travelers, we look forward to welcome you...

Aberdeenshire, United Kingdom
Reviewed 2 weeks ago via mobile

We went for a dinner and we went for the steak meal which all of us was not disappointed the service is so professional . The security was very good on our arrival to the hotel . All staff were very helpful indeed .

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Helpful?
Thank Dave P
Alfred_Marcos, Front Office Manager at JW Marriott Hotel Cairo, responded to this review

Dear Dave P Thank you very much for taking the time to post your comments, we are very pleased to learn that you were happy with our service and facilities, I was delighted to read your feedback regarding our amazing staff, we are happy we made it right for you! Once again thank you for a great review, we look...

Reviewed 3 weeks ago via mobile

It was amazing holiday with my friends .amazing place, excellent service esp in roy's restaurant with chef Tamer who perfectly cooked grilled salmon and have apleasent soul I will come again with my family

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Helpful?
Thank mshmsha m
Alfred_Marcos, Front Office Manager at JW Marriott Hotel Cairo, responded to this review

Dear mshmsha m Thank you for a great comments and sharing your experience with us. I was really delighted to read your review, it is wonderful to know we delivered first class service and you were happy with our facilities as well. Thank you very much for recommending JW Marriott Hotel, Cairo to other travelers, we look forward to welcome...

Boston, Massachusetts
Reviewed 4 weeks ago

This is a great and modern hotel with all the amenities you can think of - Golf course, pools, full gym you name it!. The front desk and concierge were very attentive. Everything is clean and met all my expectations. Will definitely stay here again.

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Helpful?
1Thank MammaBear617
Alfred_Marcos, Front Office Manager at JW Marriott Hotel Cairo, responded to this review

Dear MammaBear617 Thank you for a great comments and sharing your experience with us. I was really delighted to read your review, it is wonderful to know we delivered first class service and you were happy with our facilities as well. Thank you very much for recommending JW Marriott Hotel, Cairo to other travelers, we look forward to welcome you...

Aberdeen, United Kingdom
Reviewed 4 weeks ago

This is a very spacious and amazing hotel on a truly grand scale. The public areas are massive, and marble certainly is not in short supply. The hotel hosts a golf course, extensive grounds, and a super fitness and indoor / heated outdoor swimming pool complex. There are various themed restaurants in the building, as well as a variety of...

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Helpful?
1Thank crawfie
Alfred_Marcos, Front Office Manager at JW Marriott Hotel Cairo, responded to this review

Dear crawfie Thank you for a great comments and sharing your experience with us. I was really delighted to read your review, it is wonderful to know we delivered first class service and you were happy with our facilities as well. Thank you very much for recommending JW Marriott Hotel, Cairo to other travelers, we look forward to welcome you...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
  • Hot Tub
  • Golf Course
Room types
  • Suites
  • Accessible rooms
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Treat yourself to a new standard of elegance at the award-winning JW Marriott Hotel Cairo. Set against the unique and magical backdrop of Cairo, Egypt, a vibrant city steeped in 7,000 years of history and culture, our luxury hotel provides a combination of relaxed sophistication and personalized service. 440 impeccably appointed hotel rooms and suites offer every luxury for your Heliopolis visit, from pillowtop mattresses and marble bathrooms to 24-hour room service and high-speed Internet. Our stunning suites feature impressive views of our golf course, or "The Beach." With 12 diverse dining options at your disposal, you can rest assured that your appetite will always be satisfied. Indulge in a luxury treatment at the 27,000-square foot Mandara Spa, or play a round at our Mirage City Golf Club. Plan your next event with us in Heliopolis; our hotel features gorgeous, flexible venue space and comprehensive planning services. For the getaway of a lifetime here in Egypt, choose the JW Marriott Hotel Cairo. ... more   less 

Additional Information about JW Marriott Hotel Cairo

Address: Ring Road- Mirage City | Heliopolis, Cairo 11511, Egypt
Region: Egypt > Cairo Governorate > Cairo
Price Range: RM758 - RM926 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — JW Marriott Hotel Cairo 5*
Number of rooms: 438
Reservation Options:
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Also Known As:
Jw Marriott Cairo
Marriott Hotel Cairo
Marriott Cairo
Cairo Marriott
Hotel Style:
#4 Casino Hotel in Cairo
#4 Spa Hotel in Cairo
#8 Luxury Hotel in Cairo
#10 Business Hotel in Cairo
#14 Family Hotel in Cairo
#16 Romantic Hotel in Cairo
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Questions & Answers

Here's what travellers have asked, with answers from JW Marriott Hotel Cairo staff and other travellers.
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Questions? Get answers from JW Marriott Hotel Cairo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“pool / golf view”
 of 5 bubbles crawfie, 20 Feb 2017 | Read review
“Get a room facing the pool”
 of 5 bubbles 658walterh, 4 Feb 2017 | Read review
“Upper floor”
 of 5 bubbles 352deeb, 12 Jan 2017 | Read review
“Most of the rooms have good view either on the golf course or swimming pools”
 of 5 bubbles 817yassers, 4 Jan 2017 | Read review
“Trusted brand, stayed in an Executive Suite”
 of 5 bubbles amm2017, 3 Jan 2017 | Read review
5 of 5