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JW Marriott Hotel Cairo

JW MarriottUS$128*
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#10 of 137 Hotels in Cairo
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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JW Marriott Hotel Cairo
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941 Reviews from our TripAdvisor Community

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Showing 801: English reviews
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Cairo Governorate, Egypt
Reviewed 1 week ago via mobile

Had a day use with my wife and kids it was really nice The kids enjoyed the artificial beach and activities And my wife and myself had enjoyed the lunch and the food Try the Italian restaurant for dinner very nice and cosy

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Helpful?
Thank AHariry
Ottawa, Canada
Reviewed 1 week ago

We stayed at this property from late April to early May. Very good hotel, fairly clean facility. Good size rooms. Has 6 pools, golf course and many other amenities. Few comments that are mainly service related: 1. Although our room was on the top floor, we hear chairs dragging above us early (almost) every morning? Not sure if there is...

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Thank hasman3009
Reviewed 1 week ago via mobile

The hotel itself as a building is totally flawless. Marble floorings and high-end upscale carpets and decorations. Breakfast buffet was full of varieties and food of high quality, never seen a smoked salmon in a breakfast buffet before. The main problem was the the staff members, receptionists to be specific. Loud voice when they speak with customers, unfriendly, rude, giving...

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Helpful?
Thank John H
Alfred_Marcos, Front Office Manager at JW Marriott Hotel Cairo, responded to this review

Dear John H Thank you very much for taking the time to post your comments, Please accept our sincerest apologies for the various service lapses that you came across, I apologize for not having delivered a service according to your expectations. We would like to further discuss your concerns in details, please contact us on my e-mail: alfred.adel@marriott.com We do...

Reviewed 2 weeks ago via mobile

We were invited for a wedding of the daughter of a friend. The decorations was beautiful towards the hall. The tables were set nicely with great center pieces. The food was below average in taste yet presentation was nice . The mezza on the tables were not that good especially their taste. Service was really slow & unprofessional & waiters...

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Helpful?
Thank Alfred A
Alfred_Marcos, Front Office Manager at JW Marriott Hotel Cairo, responded to this review

Dear Alfred A Thank you very much for taking the time to post your comments. Please accept our sincerest apologies for not having delivered a service according to your expectations. Your review will be shared with our management team so we can focus on ensuring we maintain the high standards you expect as our guest. Make sure we will use...

Dornbirn, Austria
Reviewed 3 weeks ago

The hotel sourrunded by a golf course is very relaxing for the eyes. The room I had faced directly into the green. Compared to other hotels in Cairo the personnel is very attentive. The room had been clean with a nice room service. Personally the hotel is absolutely worth a stay. You can aboslutely relax after an hard and exhausting...

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Helpful?
Thank 297felixw
Alfred_Marcos, Front Office Manager at JW Marriott Hotel Cairo, responded to this review

Dear 297felixw Thank you for a great comments and sharing your experience with us. I was really delighted to read your review, it is wonderful to know we delivered first class service and you were happy with our facilities as well. Thank you very much for recommending JW Marriott Hotel, Cairo to other travelers, we look forward to welcome you...

Amman
Reviewed 3 weeks ago via mobile

Stayed couple of nights in this extraordinary hotel, definitely I will be visiting you guys again. Simply you are born to become in hotels business. Food was great, rooms were marvelous, service was more than excellent...simply you are wonderful, specially the team at the front disc. Well done!!

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Helpful?
Thank Waseemd
Alfred_Marcos, Front Office Manager at JW Marriott Hotel Cairo, responded to this review

Dear Waseemd Thank you for a great comments and sharing your experience with us. I was really delighted to read your review, it is wonderful to know we delivered first class service and you were happy with our facilities as well. Thank you very much for recommending JW Marriott Hotel, Cairo to other travelers, we look forward to welcome you...

Chicago, Illinois
Reviewed 4 weeks ago

I made a reservation to stay for 5 nights at this hotel on my visit to Cairo Egypt. I was excited about the location which was near the airport and also the closeness of the Hotel to Heliopolis where I wanted to visit family. I requested to be picked up at the airport and indeed when I reached the airport...

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Helpful?
Thank IKnowChicago
Alfred_Marcos, Front Office Manager at JW Marriott Hotel Cairo, responded to this review

Dear IKnowChicago Thank you for staying at the JW Marriott Hotel, Cairo and for taking the time to share your thoughts regarding your recent stay on TripAdvisor. Please accept our sincerest apologies for not having delivered a service according to your expectations. Your review will be shared with our management team so we can focus on ensuring we maintain the...

Amman, Jordan
Reviewed 5 weeks ago via mobile

A big and spacious hotel with lots of facilities for adults and kids. It is far from main attractions in Cairo but it is good enough that I didn't have to leave it all through my stay, and had some amusing activities to do with my kids; including swimming, water games, football and playing areas. The breakfast was rich and...

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Helpful?
Thank AmerKhatib
Alfred_Marcos, Front Office Manager at JW Marriott Hotel Cairo, responded to this review

Dear AmerKhatib Thank you for a great comments and sharing your experience with us. I was really delighted to read your review, it is wonderful to know we delivered first class service and you were happy with our facilities as well. Thank you very much for recommending JW Marriott Hotel, Cairo to other travelers, we look forward to welcome you...

Birmingham, Alabama
Reviewed 18 April 2017 via mobile

Stayed here for a night with my family. The hotel is very beautiful on the inside with very nice rooms. The layout is interesting with two separate towers. The staff was friendly and took care of us while the food was excellent in the lounge. The breakfast lounge has a separate room where kids have to eat and while I...

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Helpful?
Thank Jcaruthers1980
Alfred_Marcos, Front Office Manager at JW Marriott Hotel Cairo, responded to this review

Dear Jcaruthers1980 Thank you for a great comments and sharing your experience with us. I was really delighted to read your review, it is wonderful to know we delivered first class service and you were happy with our facilities as well. Thank you very much for recommending JW Marriott Hotel, Cairo to other travelers, we look forward to welcome you...

Reviewed 17 April 2017 via mobile

Room was fine, with classic furniture. I love their indoor pool that connects to the outdoor one. It's clean and relaxing especially at late afternoon, not too crowded. Was able to try dining at Lemongrass restaurant, they have reasonable prices for a so-so food.

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Helpful?
Thank Cams R
Alfred_Marcos, Front Office Manager at JW Marriott Hotel Cairo, responded to this review

Dear Cams R Thank you for a great comments and sharing your experience with us. I was really delighted to read your review, it is wonderful to know we delivered first class service and you were happy with our facilities as well. Thank you very much for recommending JW Marriott Hotel, Cairo to other travelers, we look forward to welcome...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
  • Hot Tub
  • Golf Course
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Kitchenette
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Public Wifi
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Treat yourself to a new standard of elegance at the award-winning JW Marriott Hotel Cairo. Set against the unique and magical backdrop of Cairo, Egypt, a vibrant city steeped in 7,000 years of history and culture, our luxury hotel provides a combination of relaxed sophistication and personalized service. 440 impeccably appointed hotel rooms and suites offer every luxury for your Heliopolis visit, from pillowtop mattresses and marble bathrooms to 24-hour room service and high-speed Internet. Our stunning suites feature impressive views of our golf course, or "The Beach." With 12 diverse dining options at your disposal, you can rest assured that your appetite will always be satisfied. Indulge in a luxury treatment at the 27,000-square foot Mandara Spa, or play a round at our Mirage City Golf Club. Plan your next event with us in Heliopolis; our hotel features gorgeous, flexible venue space and comprehensive planning services. For the getaway of a lifetime here in Egypt, choose the JW Marriott Hotel Cairo. ... more   less 

Additional Information about JW Marriott Hotel Cairo

Address: Ring Road- Mirage City | Heliopolis, Cairo 11511, Egypt
Region: Egypt > Cairo Governorate > Cairo
Price Range: RM571 - RM895 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — JW Marriott Hotel Cairo 5*
Number of rooms: 438
Reservation Options:
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Also Known As:
Jw Marriott Cairo
Marriott Hotel Cairo
Marriott Cairo
Cairo Marriott
Hotel Style:
#5 Spa Hotel in Cairo
#6 Casino Hotel in Cairo
#10 Luxury Hotel in Cairo
#10 Business Hotel in Cairo
#14 Family Hotel in Cairo
#16 Romantic Hotel in Cairo
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Questions & Answers

Here's what travellers have asked, with answers from JW Marriott Hotel Cairo staff and other travellers.
11 questions
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Questions? Get answers from JW Marriott Hotel Cairo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose rooms facing golf course”
IKnowChicago, 22 Apr 2017 | Read review
“Suite 5001 is lovely. Overlooks golf course.”
K4349BLcynthiaw, 5 Apr 2017 | Read review
“Ask for Nile side view in upper floors”
zaherdb, 25 Mar 2017 | Read review
“pool / golf view”
crawfie, 20 Feb 2017 | Read review
“Get a room facing the pool”
658walterh, 4 Feb 2017 | Read review
5 of 5
JW Marriott
US$128* /night
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AMOMAUS$345
PricelineUS$128
Expedia.comUS$127
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*Disclaimer
Prices are for 1 room, 2 adults
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