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Sonesta Hotel, Tower & Casino Cairo

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561 Reviews from our TripAdvisor Community

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There are newer reviews for Sonesta Hotel, Tower & Casino Cairo
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Showing 431: English reviews
Alexandria, Egypt
Reviewed 7 February 2017 via mobile

The room service staff have stolen the money from the safe and my shirts also my cosmetics bag and they looked terrible and the management team are denying the whole thing it was the worst experience thank good this nightmare is over think twice before deciding to book a room in this hotel and take things you won't be sad...

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Helpful?
Thank h-ghoniem
Amany G, Manager at Sonesta Hotel, Tower & Casino Cairo, responded to this review

Dear Ghada, Ghoniem and Alaa, First, let me say that we sincerely regret the fact that you were not satisfied with your recent stay. Now to your accusation that you have been robbed at the hotel, first let me state that as an employer we are not in the position of accusing an employee of wrong doing without clear proof....

Accra, Ghana
Reviewed 1 February 2017

Close to the airport. Large hotel with lots of marble. Slow check in. Large but cold bedroom. Was in the "new wing" but it looked like to could have a make over - room decor a little dated. The breakfast buffet was OK, nothing that special. The conference facility (was hosting a one day meeting) was fine. Efficient and nice...

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1Thank simonaccra
Southampton, United Kingdom
Reviewed 29 January 2017

We stayed two nights in the hotel from 16/1 to the 18/1. The hotel is conviently located not too far from the airport or the lively area of Nast City with all what it offers as well as the hert of Cairo. This location makes it the most convenient place to stay for business people. It is ok as well...

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1Thank Suz J
Reviewed 30 December 2016 via mobile

Staying at this hotel was one of the highlights of my trip! The view was incredible, the staff was so friendly especially Michael who is very helpful, and the prices were great. Breakfast is very tasty.

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2Thank Maher1547896
Amany G, Manager at Sonesta Hotel, Tower & Casino Cairo, responded to this review

Dear Mikel, Thank you for the nice comments and looking forward to welcome you back at our hotel. Best Regards, Amany George Executive Office Manager

Benghazi
Reviewed 28 December 2016

Stayed for 3 days in this hotel , They delayed a bit in check in claiming they didn't get the email Bed is not very comfy , had to ask them several times to change the bed sheets , found blood one of them ! One they there was a wedding in the hotel , they where dancing and singing...

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4Thank Mohamed G
Dubai, United Arab Emirates
Reviewed 25 December 2016

I stayed for 4 nights during my business trip to Cairo. The hotel is quit good, 15 minutes from Cairo Int'l Airport. I was upgraded to an executive room which was nice and located on top floor. Very convenient to stay away from any noise in lobby and street. The room is quit comfortable, cover all basic requirement, good selection...

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2Thank AlaeddineA
Switzerland
Reviewed 16 December 2016

Secure hotel (car check & person check before entering the hotel), very friendly staff, specially to mention Mr. Yehia, hwo helped me with the selection of the best available room. Good restaurants with excellent food, breakfast ok. I would stay there again.

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3Thank Michael E
Cairo
Reviewed 14 December 2016 via mobile

*The air conditioning at the room (no cool air) *no variety at the breakfast at all *I like the room is very clean and very comfort. * the housekeeping didn't shoeshine or showercap again I have to request it again.

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Thank Ahmed M
Irving, Texas
Reviewed 14 December 2016

I have been invited to attend a conference in Cairo, I was there for Five nights, I come everyday tired from the conference but I relax at the spa, the room was large, I would love to stay there again only for leisure.

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Thank Ahmed M
Newport, United Kingdom
Reviewed 3 December 2016 via mobile

We stayed here for a weekend to visit festival city and do some Xmas shopping. I cannot fault the hotel at all. The service was excellent from the minute we walked through the door. All staff were very friendly and accommodating. We used the casino which was fantastic and we were given a great little bonus of finding out out...

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2Thank Rhodri D

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Shuttle Bus Service
  • Breakfast Available
Official Description (provided by the hotel)
The Sonesta Cairo's 409 spacious guest rooms and suites offer a variety of luxurious amenities. A room on the executive floors offer exclusive lounges and 24-hour concierge service. The poolside bar and full-service spa with a Turkish steam bath are heavens for relaxation. After the pampering, the hotel offers several options at its gourmet restaurants serving Italian, Lebanese, Japanese, or French cuisine. One of the best Cairo hotels, the Sonesta is ideal for both business and leisure travelers. ... more   less 

Additional Information about Sonesta Hotel, Tower & Casino Cairo

Address: 3 El Tayaran Street, Nasr City, Cairo 9039, Egypt
Region: Egypt > Cairo Governorate > Cairo
Price Range: RM401 - RM585 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sonesta Hotel, Tower & Casino Cairo 5*
Number of rooms: 409
Reservation Options:
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Also Known As:
Sonesta Hotel, Tower & Casino Cairo Hotel Cairo
Sonesta Hotel, Tower And Casino Cairo
Sonesta Cairo Hotel
Sonesta Hotel Cairo
Cairo Sonesta
Hotel Style:
#11 Casino Hotel in Cairo
#11 Spa Hotel in Cairo
#25 Business Hotel in Cairo
#31 Luxury Hotel in Cairo
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Questions & Answers

Here's what travellers have asked, with answers from Sonesta Hotel, Tower & Casino Cairo staff and other travellers.
4 questions
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Greater London, United Kingdom
6 months ago
Cairo Governorate, Egypt
over a year ago
Macungie, Pennsylvania

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Questions? Get answers from Sonesta Hotel, Tower & Casino Cairo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“the higher floors, the better - mine was in 3rd floor (breakfast in 2nd floor)”
305wolfgangm, 12 Apr 2017 | Read review
“rooms on the south side is quieter , Hotel in center of cairo you can go to any where easily”
mervat2017, 11 Apr 2017 | Read review
“Executive rooms are big with a view on the swimming pool. Ask for the new tower.”
somouvtex, 18 Mar 2017 | Read review
“It is better to book a room facing to the courtyard.”
FatihErmihan, 27 Feb 2017 | Read review
“Rooms overlooking the restaurant are very dark. Choose street view and definitely none smoking and if problems. Report it.”
suzj2015, 29 Jan 2017 | Read review
5 of 5