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Le Meridien Heliopolis

Booking.comUS$69*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
US$96*
US$69*
US$96*
US$69*
US$96*
US$69*
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Le Meridien Heliopolis
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483 Reviews from our TripAdvisor Community

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Showing 364: English reviews
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Atlanta, GA
Reviewed 4 days ago NEW

Comparative Review of the Cairo Marriott and Casino, Hilton Ramses, Le Meridian (airport) and the Alexandria Four Seasons We recently went to Egypt (three of us), one for business (myself), two (wife, adult daughter)for pleasure. Due to the business obligations, that led to our staying in four hotels, three in Cairo, one in Alexandria. I thought it might be of...

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Helpful?
Thank Anonymous-Atlanta
Nelly O, Administrative Assist to the General Manager at Le Meridien Heliopolis, responded to this review

Dear Valued Guest, We thank you for your positive review relating to your recent stay at Le Méridien Cairo Airport, though rating the hotel 3 out of 5 means that hotel still need to make more efforts to exceed your expectations to reach the 5 out of 5, since 3 for Marriott is not a good score. We are very...

Reviewed 1 week ago

Yes, it would have been nice if the pool had been open when it was 40 degrees outside and also some of the decor and fittings have seen better days but it is people too that make hotels. The welcome was warm and friendly and for business purposes I had everything that I needed. The wifi was good in my...

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Helpful?
Thank Ian T
Nelly O, Administrative Assist. to the General Manager at Le Meridien Heliopolis, responded to this review

Dear Valued Guest, First let me thank you for staying at Le Méridien Heliopolis for while recently visiting Cairo. We are delighted that you have enjoyed your stay at Le Méridien Heliopolis and that we have met your expectations. We appreciate your support considering Le Merididen Heliopolis location a suitable one, as well as your excellent comments regarding our the...

Central Florida, Florida
Reviewed 1 week ago

If you do not mind old and minimal; if you do not mind food substitutions because menu items are not available; if you do not mind slow or nonexistent Internet; or a myriad of other grievances, this hotel is for you! Sometimes, physical attributes can be overcome with overcompensation by staff. I did not find this to be the case...

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Helpful?
Thank OcoeeTraveler
Nelly O, Administrative Assist. to the General Manager at Le Meridien Heliopolis, responded to this review

Dear Valued Guest, It is with great concern that I have read your review and thank you for bringing these issues to our attention, We always appreciate when our guests take the time to share their concerns with us so we can endeavour to meet their expectations. We apologize for not meeting your expectations and confirm that this is certainly...

Ahmedabad, India
Reviewed 2 weeks ago

I represented my company at Mediconex held in April. Though the exhibition experience was pathetic, I enjoyed the stay at the hotel. The staff was very courteous. Being a vegetarian by choice, we find it a bit difficult to get choices in food, but other than that, the experience at the hotel was excellent.

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Helpful?
Thank Pankaj50
Nelly O, Admiinistrative Assist to the General Manager at Le Meridien Heliopolis, responded to this review

It is a real pleasure to learn that you have enjoyed your stay at Le Méridien Heliopolis as reflected by your positive review. We really appreciate your lovely and wonderful words regarding our services, and courteous staff. We are delighted to have met your expectations and confirm our commitment to always deliver the best of service to ensure our guests...

Dubai, United Arab Emirates
Reviewed 4 weeks ago

I used to live in Egypt many years ago and I remember the Meridien had such a good reputation and my friend I was visiting always used to have people stay there, granted it was about 5 years ago. I have been born and raised in 5* hotels around the world and know what to expect, however, upon my arrival...

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Helpful?
Thank teeny47
Nelly O, Administrative Asist. to the General Manager at Le Meridien Heliopolis, responded to this review

Dear Valued Guest, It is with great concern that I have read your review and thank you for bringing these issues to our attention, We always appreciate when our guests take the time to share their concerns with us so we can endeavour to meet their expectations. We apologize for not meeting your expectations and confirm that this is certainly...

Reviewed 4 weeks ago via mobile

Modern classic one, easy access to the airport, Kind staff , has a tourism trips programme excellent one and fair price, also fair charges for booking, a little far from the city centre may take a lot of time in the work days.

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Helpful?
Thank Mohammad A
Nelly O, Administrative Assist. to the General Manager at Le Meridien Heliopolis, responded to this review

Dear Valuable guest, It is a real pleasure to learn that you have enjoyed your stay at Le Méridien Heliopolis as reflected by your positive review. We really appreciate your lovely and wonderful words regarding our services, and our kind staff. We are delighted to have met your expectations and confirm our commitment to always deliver the best of service...

Atlanta, Georgia
Reviewed 11 April 2017

From check in to check out, and all in between, the customer service, responses to any concerns, attention to detail, and overall kindness of the staff was superb. The no pressure vendors, and the restaurant choices were great.

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Helpful?
Thank ATLUNO
Nelly O, Administrative Assist. to the General Manager at Le Meridien Heliopolis, responded to this review

Dear Valued Guest, It is a real pleasure to learn that you have enjoyed your stay at Le Méridien Heliopolis as reflected by your positive review. Your lovely words are really appreciated regarding our customer service and and our kindness of our staff. Our aim is to deliver the best and we will always make every effort to make your...

Naperville, Illinois
Reviewed 6 April 2017

Based on the mixed reviews, I was a little worried. But I was more than satisfied. They upgraded my room based on my SPG status. It was definitely non-smoking. Furniture was fine, not dated. Wall coverings/carpet were fine. I was on the Preferred Floor (but not the Club floor), so that might make a difference compared to the lower floors....

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Helpful?
Thank DFI-Traveler
Nelly O, Administrative Assist. to the General Manager at Le Meridien Heliopolis, responded to this review

Dear Valued Guest, First let me thank you for staying at Le Méridien Heliopolis and for posting a positive review on your recent stay at our Hotel. Delighted to know that you have appreciated our services and facilities. Rest assured that we will always do our utmost to make your next stays exceed your expectations. Needless to remind you that...

Reviewed 29 March 2017

I am writing this review as a benchmark against 5 star standards which this hotel claims to be. Let me be clear, it would not receive a 2 star rating in Europe or the USA. The building overall is incredibly dated. It appears as it it has not been refurbished since the 1970s. The reception is cramped and the reception...

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Helpful?
1Thank Neil248
Nelly O, Administrative Assist. to the General Manager at Le Meridien Heliopolis, responded to this review

Dear Valued Guest, We have regrettably noted that we did not meet your overall expectations; we kindly request you to accept our sincere apologies for any inconvenience caused. It is with great concern that I have read your review and thank you for bringing these issues to our attention, We always appreciate when our guests take the time to share...

Perth, Australia
Reviewed 26 March 2017 via mobile

This hotel is lovely and clean. All the staff were wonderful and very helpful. Nice size room with modern decor. Decent breakfast selection. Located approx 20mins from airport, away from centre of Cairo however not that far in a taxi to Egyptian Museum, Pyramids of Giza etc. The main reason I have not given this hotel a 5star rating is...

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Helpful?
Thank goddessness
Nelly O, Administrative Assist. to the General Manager at Le Meridien Heliopolis, responded to this review

Dear Valued Guest, Greetings from Le Méridien Heliopolis… Thank you for staying at Le Meridien Heliopolis Hotel, while recently staying in Cairo, and for taking the time to complete the online guest expectations survey. We are delighted to know that you’ve enjoyed your overall experience with us; we genuinely value your comments and excellent scoring. Rest assured that we will...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Occupying the most exclusive site in the heart of Heliopolis lays this 283 rooms and suites elegantly designed hotel, Le Meridien Heliopolis offers a vast spectrum of limitless services, guaranteeing comfort designed with space and charm. The restaurants & bars range from formal to casual offering a unique assortment of dining experiences with an unparallel variety of International cuisine from the five continents. ... more   less 

Additional Information about Le Meridien Heliopolis

Address: 51 Al Orouba Street | Heliopolis, Cairo 11511, Egypt
Region: Egypt > Cairo Governorate > Cairo
Price Range: RM339 - RM688 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Le Meridien Heliopolis 5*
Number of rooms: 283
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Also Known As:
Le Meridien Heliopolis Hotel Cairo
Le Meridien Hotel Cairo
Le Meridien Cairo
Cairo Le Meridien
Hotel Style:
#13 Family Hotel in Cairo
#18 Romantic Hotel in Cairo
#21 Business Hotel in Cairo
#30 Luxury Hotel in Cairo
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Questions & Answers

Here's what travellers have asked, with answers from Le Meridien Heliopolis staff and other travellers.
9 questions
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9 months ago
4 months ago
San Mateo, California

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Questions? Get answers from Le Meridien Heliopolis staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get away from the elevator side to the opposite corridor”
iant719, 17 May 2017 | Read review
“Choose a room with an even number; it faces the back, not the busy street.”
OcoeeTraveler, 16 May 2017 | Read review
“As an SPG customer, there was floor designated”
ATLUNO, 10 Apr 2017 | Read review
“Do not stay here - it is vile”
Neil248, 29 Mar 2017 | Read review
“Try to have a room on the side as rooms facing the main road could be noisy and dusty.”
Richard504202, 5 Mar 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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