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Cheaper
Average
Higher
About
4.5
#29 of 210 hotels in Cairo
Location
Cleanliness
Service
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Luxury
Bay View
Languages Spoken
English, French, Russian, Arabic and 2 more
Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Bar / lounge
Babysitting
Highchairs available
Airport transportation
Wifi
Fitness / spa changing rooms
Fitness classes
Personal trainer
Sauna
Hot bath
Pool / beach towels
Indoor pool
Outdoor pool
Heated pool
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Kid-friendly buffet
Kids' meals
Outdoor dining area
Wine / champagne
Poolside bar
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Body wrap
Couples massage
Facial treatments
Foot massage
Full body massage
Hammam
Head massage
Massage
Massage chair
Neck massage
Salon
Steam room
Waxing services
Rooftop terrace
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Newspaper
Sun deck
ATM on site
Doorperson
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
Room features
Allergy-free room
Blackout curtains
Air conditioning
Additional bathroom
Desk
Minibar
Cable / satellite TV
Bidet
Bathrobes
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Telephone
Wardrobe / wardrobe
Bottled water
Clothes rack
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Flatscreen TV
Walk-in shower
Complimentary toiletries
Hair dryer
Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Location
1089 Nile Corniche Maglis El Shaab, Garden City, Cairo 11519 Egypt
Name/address in local language
Four Seasons Hotel Cairo at Nile Plaza
1,879 reviews
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
This summary was created by AI, based on recent reviews.
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The Four Seasons Hotel Cairo at Nile Plaza offers an atmosphere of elegance and refinement that has consistently impressed guests, with many praising the hotel's luxurious decor and stunning Nile views. The service at this hotel earns accolades for its attentiveness and personalized care, while the range of amenities, including a spa and diverse dining options, adds to the allure. Its prime location is frequently cited as a convenience by travelers.
Although opinions on room size and noise levels vary, the hotel's commitment to cleanliness is widely acknowledged. However, while some guests find the experience to be of good value, others suggest seeking alternatives for a better price-quality balance.
Location
Convenient
Atmosphere
Elegant
Rooms
Mixed
Value
Expensive
Cleanliness
Immaculate
Service
Attentive
Amenities
Lavish
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One of the best hotels in Cairo, no doubt. I stayed here twice
Pro's; The location is superb security fantastic Service, generally amazing as well (both at restaurants and at concierge and front desk, but had a weird experience at spa**) Chinese restaurant was actually so good I actually ate here on both stays. At breakfast I was treated like a prince, with the best service I have ever received.
I am a single traveler, and upon check in my second visit, I was given an upgrade, but they changed my king sized bed to two beds, and I called down and said I would prefer a downgrade if it means getting 1 large bed instead. They said they were sold out but would send someone up to fix the bedding situation, at which point they put the two beds together but still had separate bedding but gave me a queen sized comforter.. So I when I returned to my room after dinner, I had to call down again and mention the bedding issue. They came upstairs and asked what I wanted them to do, and I said turn it into a KING bed!! so finally, they put the two beds together, but I could still feel the crease between the entire stay, and they still only left me with an undersized comforter. It was all very strange. In the spa I was using the hot tub in the mens area, and I got out and went to get a towel and the service man in the room came up to me and told me not to get any water on the floor or else he'd have to clean up after me........it was most bizarre, if he was watching me in the hot tub with no towel, why didn't he present me one? why did he scold me for getting water on the marble floor of a spa room when that is part of how it works? I wasn't making a mess in any way. and quite frankly; this was his job. It was very weird and very rude to be spoken to like that.
Otherwise, this is a great hotel for Cairo, but not one of Four Season's best.
I do recommend this however because between this and the Ritz Carlton, they have the highest standards in the city and the best locations.
Concierge was amazing.
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Date of stay: November 2019
Rooms
Service
Sleep Quality
Room Tip:Â Definitely get a Nile view room for the view to enjoy a few moments on the balcony
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This is really one of the best hotels I have ever been to. I stayed 3 days there and took a Nile view room. I will start with the Covid-19 precautions as they are the main concern now, they take care of everything from the moment you enter the hotel and I really liked the way they are sanitizing the rooms and the whole hotel. There are masks, hand gel, wipes and Ethyl alcohol in everywhere you go. The Nile view from the room balcony is more than perfect you can actually see the pyramids from there additionally to Cairo Tower and the amazing Cairo lights at nights. The Food was perfect, I tried Zitouni for breakfast and dinner, 8 Eight Chinese restaurant for lunch, Pool Restaurant for lunch and they were all very delicious. The pool was very nice, the service was perfect in all over the hotel, the representatives are very decent and helpful. Thank you for this amazing experience and we will surely visit it again soon.
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Date of stay: August 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Dimitrios Zarikos, General Manager at Four Seasons Hotel Cairo at Nile Plaza
Responded 9 Aug 2020
Dear Marwan, Thank you so much for your kind words and feedback! It’s such a pleasure to read your positive comments and kind words. I am delighted that you enjoyed all aspects of your stay and that our staff has met your expectations, and I will make sure to convey your kind compliments to the team. We are very much looking forward to welcoming you again soon. Best regards, Dimitrios Zarikos Regional Vice President and General Manager
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The Four Seasons NEVER disappoints. The hotel itself is especially gorgeous with Murano glass chandeliers in rich colors throughout the restaurants and common areas.
The rooms are spacious and well-appointed with lovely linens and towels. Beds are comfy. Everything you would expect to have in a room is there - safes, luggage racks, shoe horns, slippers, robes, and toiletries.
The staff is top-notch. A special shout out to Omar, one of the concierges, as he was super helpful! The staff are truly at your service.
The restaurants are excellent. We tried Bella (Italian), 8 (Chinese), Zitouni (Egyptian), the Upper Deck (tapas, sushi, and assorted light meals), and the Lobby Lounge. The food and service were excellent across all the restaurants and lounge. Zitouni also has an extensive breakfast buffet, with anything one could possibly want.
We could not have had a more pleasurable stay. Highly recommend!
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Date of stay: January 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
My wife and I stayed here for 3 nights with some family and relatives on a tour of Egypt. The room was spacious. The bed was comfortable. There was an easy chair and ottoman in the room. The room contained several universal wall plug outlets. The bathroom had a double vanity, a tub, and shower. There was sufficient closet space in the hallway. We had a Nile view room (#1615), with an appealing scenic view of the river from the balcony. We enjoyed watching the boats on the river.
Hotel staff were friendly and spoke and understood English very well. The hotel had an ATM that belonged to my ATM network (Plus); it had a 7% exchange rate. The breakfast buffet area had lots of appetizing choices.
One thing I observed is that hotels such as the Four Seasons have removed information about the hotel that used to be a binder somewhere in your room; I suspect it was removed due to concerns about possibly spreading coronavirus. There should have been handouts available at reception with key information—location and hours of restaurants, location of breakfast, hours when swimming pool and spa are open, map of property, whether water in the hotel and restaurants are filtered, etc. As an alternative, this info could be put on the hotel website, but that was not the case.
I observed one thing that travelers should be aware of. For meals, you pay a 12% service charge and 14% VAT (on the base charge plus service charge). On the menu at the Zitouni Restaurant the first night, I noticed a comment in small print that noted that city tax would be added to your bill if you charge the meal to your room. And that is true. When I checked the final bill for the room, the meal charge was indeed higher. A 1% city tax and a 0.14% R.C. VAT (both on the base and service charge) had been added to the price of the dinner bill. Be aware that you may see charges in LE (Livre Égyptienne) rather than EGP (Egyptian Pound), because of a preference for the French over the British (former colonial rulers).
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Dimitrios Zarikos, General Manager at Four Seasons Hotel Cairo at Nile Plaza
Responded 1 Feb 2022
Dear jandc8491, I appreciate you taking the time to give us a detailed review of your experience with us. As we strive to constantly meet guests' expectations, your comments help us improve our service. I truly appreciate your positive feedback regarding the warm hospitality of our team as well as our rooms' facilities; I am particularly pleased that you enjoyed watching the scenic view of the Nile from your balcony. In regards to your comments about the hotel information, as we try to minimize paper collateral across the hotel, we are currently switching to a more convenient digital solution, the Four Seasons Mobile App. The Mobile App includes all of our Spa, pools, and restaurants' details, where you'll also be able to chat in real-time with our team and order various hotel services. I also would like to apologize for your unsatisfactory dining experience and would like to assure you that we do our best to minimize smoking in public areas around the hotel, including some of our restaurants that are now completely non-smoking, including 8 and La Galerie restaurants as well as a designated non-smoking area in Zitouni restaurant. Please accept my sincere apologies for all the inconvenience, and I hope that we will have the opportunity to restore your confidence in us when you are next traveling to Cairo. Please feel free to contact me directly should you wish to discuss your stay in more detail, or I can further assist in any way. Best regards, Dimitrios Zarikos Regional Vice President and General Manager +2-02-2791-7000
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My husband and i stayed for 3 nights in premium room celebrating our anniversary. We made the right choice by choosing the hotel. We were check in by Franchise and Kareem who both were super professional and nice.
The room is specious and view on the nile was awesome-, super clean and the bathroom was specious and clean too. The house keeping on daily basis used to do an extra mile in cleaning and adding some personal touches to ensure our comfort and pleasure.
Tv channels were rich specially in Arabic and the English speaking content were great too.
Location wise the hotel is on the nile corniche unfortunately nothing is around you. You will need to pick a taxi or uber to go anywhere!
Breakfast was good but the service was awesome during it. Really liked the staff.
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Date of stay: February 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We stayed here in February before and after our Uniworld River Cruise. The hotel was absolutely beautiful and the staff was fantastic. Our deluxe king room was quite large and had an outdoor patio. It was nice to sit outside and enjoy the view. The room had a king bed, dresser, lounge chair and a small table with two chairs. The bath was also large with a separate tub and shower. There was also a coffee/tea service area beside the closet and wi-fi was free throughout the hotel.
We were told not to drink the water, not even to brush our teeth. The hotel provided several bottles of water twice a day. (We could have asked for more, if needed.). Security was very important both at the hotel, on the cruise and in the towns. We never felt uncomfortable at any time. Each time our tour bus pulled onto the hotel property, a bomb sniffing dog checked out the bus. As we entered the hotel, we had to place our possessions in an x-ray machine. The security people couldn’t have been nicer!
Our room included breakfast, which was a feast in itself. Everything you could ask for was available! We also had drinks and snacks in the hotel bar and enjoyed the comfortable setting.
Both stays were exceptional and I can see why the hotel is so popular with the tour groups. The hotel is large enough to accommodate many visitors. Would I stay here again if I return to Cairo? Definitely Yes!
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Date of stay: February 2020
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from D-Zarikos, General Manager at Four Seasons Hotel Cairo at Nile Plaza
Responded 14 Jun 2020
Dear Karen D, Thank you for taking the time to share your lovely comments and amazing review! It is an honor to read that you enjoyed all aspects of your stay with us at Four Seasons Cairo at Nile Plaza. Our main goal is to offer a world-class service to our guests and honor their presence, so hearing from you that our staff achieved this goal makes me feel ecstatic. I will make sure to pass along your compliments to the entire team. Once again, please receive my heartfelt thanks, and we are looking forward to welcoming you back soon. Kind regards, Dimitrios Zarikos Regional Vice President and General Manager
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This is a large hotel in a central downtown location on the Nile River near the major roads to the airport or the Giza Pyramids. Services and amenities are what you would expect from a Four Seasons hotel. The rooms were large and nicely furnished and we had a room on a high floor with excellent river views. The food is excellent but fully priced and drinks in the bar are some of the most expensive in the world. While very nice, the facilities seemed somewhat dated and may be due for a refreshing.
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Date of stay: November 2021
Rooms
Cleanliness
Service
Room Tip:Â high floor with river view
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We just had an exceptional trip to Cairo and the centerpiece was the experience at the Four Seasons Cairo Nile Plaza. Our trip started with weeks of planning, which is no small feat during COVID. We chose to correspond with the hotel via email to ensure nothing was lost in translation. Every question about the stay was answered expertly and completely by the reception (Ms Mourad) and concierge teams (Ms Aya, Mr. Attia, Mr. Kamal, Mr. Maddah). The teams made sure our PCR test reports met new Egyptian government standards, greeting and transfer at the airport was seamless, and Ms Aya’s greeting, check-in, and delivery to our exceptional room was welcoming and exactly what we needed after 20 hours of traveling.
We booked two days of private tours through the hotel each tour lived up to the promise that our history books provided. Memphis, Sakkara, Pyramids, Bazaar, Museum. Fantastic.
Lastly, the stay at the hotel was fantastic as well. The rooms overlooked the Nile and the Pyramids, but what really stood out was the hospitality at every turn. Our daughter has a nut allergy, and from the second we arrived, quite literally every staff member was aware before we even entered the restaurant. The staff at the pool was fantastic, the staff at breakfast at dinner was a delight; sharing their recommendations for their favorite Egyptian foods. I wish I could’ve remembered the names of each of the wonderful people that greeted us at every turn, but there were so many that it is impossible. Just know that the entire staff is phenomenal!
Finally, when our trip carried us on to Sharm El-Sheikh, we discovered the Nile Plaza had called Sharm El-Sheikh to communicate our daughter’s nut allergy.
Again, while the accommodations were delightful, it was the Four Seasons Nile Plaza staff that made our trip a truly spectacular experience.
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Date of stay: August 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Dimitrios Zarikos, General Manager at Four Seasons Hotel Cairo at Nile Plaza
Responded 19 Aug 2021
Dear BeachSkiwith2Kids, I'm thrilled to read your lovely description of your recent stay with us at Four Seasons Hotel Cairo at Nile Plaza. Thank you for your nice remarks about the Hotel’s facilities and especially for complimenting our staff. There is nothing more motivating for us than receiving feedback like yours to continue providing services beyond our guests’ expectations. We have always known our people are our most valuable asset, and your account of their professionalism only serves to confirm that belief. I will make sure to pass along your compliments to the entire team – I know that they will be thrilled to hear that you've enjoyed such an amazing stay with us. We look forward to welcoming you back whenever your travels take you to Cairo again. Kind regards, Dimitrios Zarikos Regional Vice President and General Manager
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Stayed there twice this month, pre and post our Uniworld cruise.
Coming from the UAE and it's five star hotels the Four Seasons Cairo was not what I espected. It is a rather dated hotel, the superior city view room was OK at most, nothing fancy. Nice Occitane amenities however. Reaching out to management in advance on the app to try to get a Nile view room on the second stay produced a negative answer.
Breakfast was very nice and served until 11:30AM, one thing to pay attention to however, if you go to any restaurant in the hotel and do a room charge the hotel will add another 1% tax on top, so the amount on your final bill is higher than what you signed for. Very unusual practice.
Service was generally good but with some issues, it took several attempts for Housekeeping and Guest Services to understand "shoe shine service" (brought me a shoe mitt and wax), restaurant had poor lighting in the side room where we had dinner, on the day of departure my key stopped working at 11:40AM and the front desk started to explain that this should be expected in spite of the 12:00PM chekout time... It then took a good 15-20 minutes for someone to come pickup our luggage.
Nothing major but not up to expectations for a Four Seasons.
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Date of stay: January 2022
Cleanliness
Service
Sleep Quality
Room Tip:Â Some rooms have balconies overlooking the Nile
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Dimitrios Zarikos, General Manager at Four Seasons Hotel Cairo at Nile Plaza
Responded 27 Feb 2022
I deeply apologize for any inconvenience you might have experienced at our hotel; however, I am grateful that you took the precious time to share this feedback with us. I would like to assure you that we constantly strive to achieve the highest level of service, and I truly regret that we fell short of our goal with you. Please rest assured that a thorough investigation has been conducted with the pertinent departments to ensure that your experience will not be a recurring one and to correct the mentioned shortcomings. Once again, please accept my sincere apologies, and I hope that we will have the opportunity to restore your confidence in us when you are next traveling to Cairo. Kind regards, Dimitrios Zarikos Regional Vice President and General Manager Four Seasons Hotel Cairo at Nile Plaza
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We enjoyed staying at the comfort of the Four Seasons in Cairo. We paid more to stay there and sacrificed a bit by taking a city view room since the Nile view was too expensive. But its worth it. The staff and quality of service is unmatched.
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Review collected in partnership with Four Seasons
Date of stay: December 2019
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
There are more places to choose from in the Cairo area.
PRICE RANGE
RMÂ 1,993 - RMÂ 2,829 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
4 seasons hotel cairo at nile plaza, four seasons cairo, cairo four seasons
LOCATION
EgyptCairo GovernorateCairo
NUMBER OF ROOMS
371
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Is Four Seasons Hotel Cairo at Nile Plaza accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.
