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Fairmont Towers Heliopolis

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#11 of 140 Hotels in Cairo
Certificate of Excellence
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1 room 2 adults 0 children
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Fairmont Towers Heliopolis
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724 Reviews from our TripAdvisor Community

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Showing 588: English reviews
Reviewed 3 days ago NEWvia mobile

As a medical specialist I am often a client of properties offering both convenience, excellent accommodation and importantly exemplary customer service. I had previously stayed at this hotel and was a bit aggrieved and they were particularly kind and waived the fee. It was indeed a very kind and very much unexpected gesture. I returned and stayed for 7 nights...

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Helpful?
Thank Viscontix
Toronto, Canada
Reviewed 5 days ago NEW

My wife and I ended our trip in Egypt with a night at the Fairmont Towers. I can easily say it was a wonderful way to finish our trip. The hotel is palatial, with something like 15 restaurants within it. We got the signature room, which truly was luxurious, from the king size bed to the extravagant washroom. Room service...

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Helpful?
Thank Chris P
Sara K, Manager at Fairmont Towers Heliopolis, responded to this review

Dear Chris P, We would like to thank you for your valuable feedback. We are pleased to hear that you enjoyed your recent stay with and that you are happy with our service and variety of cuisines and outlets. Looking forward to welcome you soon again. Regards, Sara Kassem Digital Marketing Manager

Reviewed 1 week ago via mobile

The washroom was huge and very good bed and pillows, firts hotel experience in Egypt, just got some confusions with thr booking but staff had to compromise. I love the breakfast buffet they have variety of choices!

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Helpful?
Thank Lovelynchep
Sara K, Manager at Fairmont Towers Heliopolis, responded to this review

Dear Lovelynchep, Thank you for choosing Fairmont Towers Heliopolis and many thanks for sharing your feedback with us. we are glad that you enjoyed your stay. We will be waiting for your next visit back again soon and more of your reviews. Stay connected with us via our Facebook Fan Page: Fairmont Heliopolis & towers, Cairo & Twitter @fheliopolis! Instagram:FairmontHeliopolisTowers...

Kuwait, Al Kuwayt, Kuwait
Reviewed 1 week ago

Yes it was only overnight, but the hotel was to my expectation!! will organized with very huge space whether in the lobby or the room. Staff was very helpful. I like the location as its not very near to the noise of airport and away for the city crowed if this is an issue during the stay. I really recommend...

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Helpful?
Thank Salah A
Sara K, Manager at Fairmont Towers Heliopolis, responded to this review

Dear Salah A, Thank you so much for your time taken to post reviews for Fairmont Towers Heliopolis. We are so pleased to know that you enjoyed your most recent stay with us. Thank you for choosing Fairmont Towers Heliopolis and looking forward to see you again at your second home. Stay connected with us via our Facebook Fan Page:...

San Jose, California, United States
Reviewed 1 week ago

What a stunning hotel. Huge, gorgeous room, every imaginable amenity, walk in shower and massive tub. Due to time constraints was unable to dine at the restaurants, but the bar and service were fantastic. We will stay again on our next trip to Egypt - absolutely perfect.

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Helpful?
Thank John C
Sara K, Manager at Fairmont Towers Heliopolis, responded to this review

Dear John C, We would like to thank you for your precious time taken in posting this review and would like to cordially thank you for your complimentary feedback. Thank you again for choosing Fairmont Towers Heliopolis and looking forward to see you again. Stay connected with us via our Facebook Fan Page: Fairmont Heliopolis & towers, Cairo & Twitter...

Cairo, Egypt
Reviewed 2 weeks ago

If you wish to have a relaxing, good serviced stay, I recommend Fairmont towers, its location is a 10 minutes drive from the airport, so close to everywhere in Heliopolis, right around the corner is the link to the ring road and high way that would take you to new cairo area. The hotel service is very nice, the staff...

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Thank Em E
Sara K, Manager at Fairmont Towers Heliopolis, responded to this review

Dear Em E, We are so pleased to know that you enjoyed your most recent stay with us. Your motivational and valuable feedback are highly appreciated. We will be waiting for your next visit back again soon. Stay connected with us via our Facebook Fan Page: Fairmont Heliopolis & towers, Cairo & Twitter @fheliopolis! Instagram:FairmontHeliopolisTowers Sincerely, Sara Kassem Digital Marketing...

Singapore
Reviewed 2 weeks ago

The location is great, as you enter inside the property, you feel really great and lucky to have chosen such a place to stay and unwind yourself. The rooms are very good, food very good and great multi-national choice I had issues with wi-fi speed, TV reception quality not being clear and occasionally with housekeeping but after pointing it out...

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Thank Goodycitizen
Sara K, Manager at Fairmont Towers Heliopolis, responded to this review

Dear Goodycitizen, We are so glad to know that you enjoyed your stay at our hotel. Please note that we appreciate your valuable feedback. Stay connected with us via our Facebook Fan Page: Fairmont Heliopolis & towers, Cairo & Twitter @fheliopolis! Instagram:FairmontHeliopolisTowers Sincerely, Sara Kassem Digital Marketing Manager

usa
Reviewed 4 weeks ago

rooms, service and hotel overall was good... if you plan to eat Egyptian food outside but spend time with friends or have meetings at hotel... then you guys must buy lounge package as they have great snacks and atmosphere. staff was helpful, prompt and good.

Review collected in partnership with Fairmont Hotels & Resorts
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Thank taribne
Sara K, Manager at Fairmont Towers Heliopolis, responded to this review

Dear Taribne, Thank you for choosing Fairmont Towers Heliopolis and many thanks for sharing your feedback with us. we are glad that you enjoyed your stay. We will be waiting for your next visit back again soon. Sincerely, Sara Kassem Digital Marketing Manager

Reviewed 4 weeks ago via mobile

Arabic night is something great to enjoy while having your dinner as well as Alexandria seafood night that you will get your freshly cooked many choices of different kinds of fish. Having a drink in Fuze with a light meal is just perfect, the cheerful smiley people are a big touch to your experience. Special thanks to chef Eduardo for...

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Helpful?
Thank Ibrahim A
Sara K, Manager at Fairmont Towers Heliopolis, responded to this review

Dear Ibrahim A, Thank you so much for your time taken to post reviews for Fairmont Towers Heliopolis. We are so pleased to know that you enjoyed your most recent stay with us, as well as the Alexandria Nights experience and Fuze Bar. Thank you for choosing Fairmont Heliopolis and looking forward to see you again at your second home....

Reviewed 4 weeks ago

Convenient location near airport and clean property with friendly staff and wide food choices. Business center facilities were up to standard. Color printing and photocopy were available. Breakfast buffet was rich with numerous items.

Review collected in partnership with Fairmont Hotels & Resorts
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Helpful?
Thank Ali M
Sara K, Manager at Fairmont Towers Heliopolis, responded to this review

Dear Ali M, Thank you so much for your time taken to post reviews for Fairmont Towers Heliopolis. We are so pleased to know that you enjoyed your most recent stay with us. Thank you for choosing Fairmont Towers Heliopolis and looking forward to see you soon. Stay connected with us via our Facebook Fan Page: Fairmont Heliopolis & towers,...

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
  • Spa
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Spa
  • Casino and Gambling
  • Hot Tub
  • Bar/Lounge
  • Tennis Court
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
At the heart of Cairo’s diplomatic and presidential neighborhood, few minutes away from Cairo International Airport elegantly stands the Fairmont Towers, Heliopolis, a luxury Cairo, Egypt hotel.The design of Fairmont Towers, Heliopolis, Cairo, Egypt hotel comprises a unique mix of contemporary art and authentic décor that echoes modern Cairo along with the distinct Egyptian heritage. From the unequalled spacious guest rooms to the state-of-the-art conference facilities, from the water passages across diverse array of restaurants’With 835 guest rooms and suites providing the most lavish Cairo, Egypt accommodation, 15 superlative dining choices, 69 thousand square feet of Cairo banquet space, unrivalled range of guest services and recreational facilities that incorporate squash, tennis, and beach-volley courts, fully-equipped health club, 3 swimming pools, kids pool and play ground, beauty salon, and convenient shopping choices, Fairmont Towers, Heliopolis portray a destination on its own. ... more   less 

Additional Information about Fairmont Towers Heliopolis

Address: El Shaheed Sayed Zakaria Street | Horreya, Heliopolis, Cairo 2480, Egypt
Region: Egypt > Cairo Governorate > Cairo
Price Range: RM764 - RM1,098 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Fairmont Towers Heliopolis 5*
Number of rooms: 247
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Fairmont Hotels, Travelocity, Hotel.de and Booking.com so you can book your Fairmont Towers Heliopolis reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Fairmont Towers Heliopolis Hotel Cairo
Fairmont Hotel Cairo
Fairmont Cairo
Cairo Fairmont
Hotel Style:
#8 Business Hotel in Cairo
#10 Luxury Hotel in Cairo
#16 Romantic Hotel in Cairo
#22 Family Hotel in Cairo
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Questions & Answers

Here's what travellers have asked, with answers from Fairmont Towers Heliopolis staff and other travellers.
2 questions
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Chester, United Kingdom

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Questions? Get answers from Fairmont Towers Heliopolis staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“pool view rooms on higher floor are better”
 of 5 bubbles Goodycitizen, 28 Dec 2016 | Read review
“Check the pool view rooms in the ground level.”
 of 5 bubbles SamehY_12, 5 Dec 2016 | Read review
“rooms with Garden view”
 of 5 bubbles 588naglaay, 3 Dec 2016 | Read review
“Should be non smoking room as you can't even breath at the smoking room”
 of 5 bubbles dezz721, 14 Sep 2016 | Read review
“Choose Towers”
 of 5 bubbles leprotto1961, 4 Sep 2016 | Read review
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