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Fairmont Towers Heliopolis

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#8 of 138 Hotels in Cairo
Certificate of Excellence
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Fairmont Towers Heliopolis
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762 Reviews from our TripAdvisor Community

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There are newer reviews for Fairmont Towers Heliopolis
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Showing 617: English reviews
Dubai, United Arab Emirates
Reviewed 3 September 2015

Excellent Staff , very helpful , they listen to their customers and understand their needs and comments . check in was quick and informal , duty and F&B managers were very helpful and friendly , Many thanks for whole team .

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Helpful?
Thank Azizuaedxb
FairmontTowers, Manager at Fairmont Towers Heliopolis, responded to this review

Thank you so much for your above review. We are so happy to learn that you had a pleasant stay at that you found our staff very helpful and cooperative. We look forward to welcoming you back again and thank you for choosing Fairmont Heliopolis & Towers. Kinds Regards, The Fairmont Team

London, United Kingdom
Reviewed 2 September 2015

Having stayed in many hotels in Cairo, I would rank this near the very top. The room size was akin to a suite with a huge bathroom. The hotel spoils you with a wide range of restaurants to dine (Italian, Indian, French, Lebanese, Thai, to name a few). The staff are super friendly and the pool/spa is great! The only...

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Helpful?
1Thank Amr E
FairmontTowers, Manager at Fairmont Towers Heliopolis, responded to this review

Thank you so much for your above review. We are so glad to know that you had pleasant experience at our premises and that you found our staff super friendly and our amenities & services very convenient. Also we are so delighted to know that you got spoiled with our diverse cuisine. Regarding your concern about the location, kindly note...

Athens, Greece
Reviewed 28 August 2015 via mobile

Un update for this hotel, at my latest visit I realize that this hotel is not a hotel is wedding place Music was playing loud until 2 in the morning ,cheerful animals after the wedding were running and shouting in the hotel corridors , 4 o clock in the morning I call reception and security ,and their only answer from...

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Helpful?
1Thank Nalolaenamilo
FairmontTowers, Manager at Fairmont Towers Heliopolis, responded to this review

Thank you so much for your feedback. We regret any inconvenience that have happened during your stay. Kindly note that this has been communicated to the hotel management, who is currently investigating the matter. We will contact you on the number you provided. Kind Regards, The Fairmont Team

Rotterdam, The Netherlands
Reviewed 26 August 2015

Nice clean modern Hotel very close to the airport. Friendly staff. Perfect rooms and nice shower. In the evening al lot of things to do. Good life music in the bar/lobby. Next stay will be in this hotel.

Review collected in partnership with Fairmont Hotels & Resorts
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Helpful?
1Thank D3941ACmicheld
FairmontTowers, Manager at Fairmont Towers Heliopolis, responded to this review

Thank you so much for your above review. We are so happy to learn that you had a pleasant business stay at our premises and that you found our staff friendly and our rooms perfect with nice showers. We are also so glad that we were able to keep you entertained during your free time in the evenings. Thank you...

Aswan, Egypt
Reviewed 26 August 2015

I use this hotel every time that I am in Cairo ..... close to the airport and very convenient. The service and the food is always impeccable and nothing is too much trouble if you ask. There is a wide variety of restaurants to choose from and the snack meals by the pool are also good.

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Helpful?
1Thank willemg152
FairmontTowers, Manager at Fairmont Towers Heliopolis, responded to this review

Thanks you so much for your above kind review. We are delighted to know that you enjoy your stays at Fairmont Heliopolis & Towers and that you like our rooms, food, services and staff. We always aim to turn our guests’ moments into memories. We look forward to welcoming you back again in your next visit. Kind Regards, The Fairmont...

Nacogdoches
Reviewed 24 August 2015

I wish this hotel is a non smoking property, you smell it everywhere, in elevators, lobby, corridors, everything was excellent but the smell of cigarettes, people should smoke outside the property as everywhere else.

Review collected in partnership with Fairmont Hotels & Resorts
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Helpful?
Thank moneselamir
FairmontTowers, Manager at Fairmont Towers Heliopolis, responded to this review

Thank you so much for your above review. We are so glad to know that you had a pleasant stay. Regarding your concern about the smoke, kindly note that we hold both smoking and non-smoking areas for your convenience. Thank you so much for choosing Fairmont Heliopolis & Towers, and we look forward to welcoming you back during your next...

Reviewed 24 August 2015 via mobile

The best casino in cairo a lot of fun the atmosphere was great excellent first impression by ((Monica )). We enjoyed - the room is clean and big , many restaurants and bar the staff are very professional and friendly The pool and gym very nice Overall. Excellent

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Helpful?
Thank Mary A
FairmontTowers, Manager at Fairmont Towers Heliopolis, responded to this review

Thank you so much for your very kind review. We are so happy to know that you had a very pleasant stay and that you had a fun great experience in our casino. We look forward to welcoming you back very soon at Fairmont Heliopolis & Towers. Kind Regards, The Fairmont Team

Cairo
Reviewed 23 August 2015

They ruined our wedding night, a once in a life time event. We found a cockroach in the bathroom on our wedding night.. when we complained on the following day upon checkout, they couldn't be bothered.

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Helpful?
3Thank Haitham_Al-Attar
FairmontTowers, Manager at Fairmont Towers Heliopolis, responded to this review

Thank you so much for your feedback. We regret any inconvenience that have happened during your stay. Kindly note that this has been communicated to the hotel management, who is currently investigating the matter. We will contact you on the number you provided. Kind Regards, The Fairmont Team

Riyadh, Saudi Arabia
Reviewed 20 August 2015

The hotel is amazing with a great service , I really recommend this hotel if you want to stay away from the center of Cairo , the food is great , the staff are helpful , they provided a free ride to the airport an a brand new Mercedes Car .

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Helpful?
Thank ThisIsLivingPlus
FairmontTowers, Manager at Fairmont Towers Heliopolis, responded to this review

Thank you so much for your above review. We are delighted to know that you had a pleasant stay at our premises, and that you find our airport shuttle services very convenient. At Fairmont Heliopolis & Towers, we always aim to turn our guests’ moments into memories. Kind Regards, The Fairmont Team

Reviewed 18 August 2015 via mobile

It was my first time to stay at Fairmont hotel so I was excited to stay there . The hotel is near Cairo int. Airport which means its far from downtown and traffic jams the front disk was very helpful and told me everything l need to know about the room and the hotel and check in was easy and...

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Helpful?
Thank Mohamed G
FairmontTowers, Manager at Fairmont Towers Heliopolis, responded to this review

Thanks you so much for your above kind review. We are delighted to know that you enjoy your stay at Fairmont Heliopolis & Towers and that you liked our rooms, amenities, services and staff. We are also delighted to know that you had a positive dinning experience at Leonardo; our authentic Italian cuisine. We always aim to turn our guests’...

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
At the heart of Cairo’s diplomatic and presidential neighborhood, few minutes away from Cairo International Airport elegantly stands the Fairmont Towers, Heliopolis, a luxury Cairo, Egypt hotel.The design of Fairmont Towers, Heliopolis, Cairo, Egypt hotel comprises a unique mix of contemporary art and authentic décor that echoes modern Cairo along with the distinct Egyptian heritage. From the unequalled spacious guest rooms to the state-of-the-art conference facilities, from the water passages across diverse array of restaurants’With 835 guest rooms and suites providing the most lavish Cairo, Egypt accommodation, 15 superlative dining choices, 69 thousand square feet of Cairo banquet space, unrivalled range of guest services and recreational facilities that incorporate squash, tennis, and beach-volley courts, fully-equipped health club, 3 swimming pools, kids pool and play ground, beauty salon, and convenient shopping choices, Fairmont Towers, Heliopolis portray a destination on its own. ... more   less 

Additional Information about Fairmont Towers Heliopolis

Address: El Shaheed Sayed Zakaria Street | Horreya, Heliopolis, Cairo 2480, Egypt
Region: Egypt > Cairo Governorate > Cairo
Price Range: RM722 - RM1,091 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Fairmont Towers Heliopolis 5*
Number of rooms: 247
Reservation Options:
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Also Known As:
Fairmont Towers Heliopolis Hotel Cairo
Fairmont Hotel Cairo
Fairmont Cairo
Cairo Fairmont
Hotel Style:
#8 Business Hotel in Cairo
#8 Luxury Hotel in Cairo
#15 Romantic Hotel in Cairo
#21 Family Hotel in Cairo
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Questions & Answers

Here's what travellers have asked, with answers from Fairmont Towers Heliopolis staff and other travellers.
2 questions
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Chester, United Kingdom

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Questions? Get answers from Fairmont Towers Heliopolis staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“quiet, clean, good selections of restaurants.”
ehabe382, 22 Apr 2017 | Read review
“The Signature Club room benefits sound better than they are in reality.”
Credith, 1 Mar 2017 | Read review
“The suites have two bathrooms and a large sitting area!”
royh632, 13 Feb 2017 | Read review
“upper floor”
352deeb, 20 Jan 2017 | Read review
“Ask for what you want and accept nothing less.”
370dwightb, 17 Jan 2017 | Read review
5 of 5