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Holiday Inn Cairo - Citystars

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Traveller (325)
Room & Suite (133)
Dining (26)
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Overview
  • Excellent48%
  • Very good35%
  • Average11%
  • Poor3%
  • Terrible3%
Travellers talk about
“city stars”(60 reviews)
“lime lounge”(8 reviews)
AMENITIES
Free Wifi
Parking
Breakfast included
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
4 Star Hotel
All hotel details
Additional information
Offers from Holiday Inn Cairo - Citystars
Special Offer: Up to 30% off
Hotel deals
Offers from Holiday Inn Cairo - Citystars
Special Offer: Up to 30% off
Hotel deals
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Reviews (669)
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All reviewscity starswindows restaurantlime loungeindian restaurantinside cityshopping mallihg memberbusiness tripbig mallsuperior roomcomfortable roomsrecommend this hotelguest relationshotel is locatedspecial thanksclose to the airportcomfortable stay
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161 - 165 of 487 reviews
Reviewed 14 August 2016

The hotel rooms are clean and of good standard, although a bit small with not much of view. The hotel is part of the City Stars Shopping complex with access to plenty food and shopping options. The staff are friendly and helpful. Breakfast at the...More

Thank fareedo58
Response from Ibrahim N, Executive Secretary at Holiday Inn Cairo - CitystarsResponded 15 August 2016

Dear fareedo58, Thank you for choosing to stay at Holiday Inn Cairo Citystars and for sharing your experience on TripAdvisor. We are delighted to know that you had a good time with us, found our colleagues friendly and helpful and enjoyed our breakfast; we would...More

Reviewed 11 August 2016 via mobile

Holiday inn city stars hotel is one of the best my vecation with my Familly was magnificent we enjoyed the swimming pool and the friendly staff treatment everything was perfect especially the location of the hotel since it is just next to city stars mall...More

Thank Doddi01
Response from Ibrahim N, Executive Secretary at Holiday Inn Cairo - CitystarsResponded 12 August 2016

Dear Doddi01, Thank you for choosing to stay at Holiday Inn Cairo Citystars and for sharing your experience on TripAdvisor. Your nice comments made all colleagues at the Hotel proud and happy to know that you and your family had a good time with us....More

Reviewed 10 August 2016 via mobile

Stayed here again because if proximity to our office. Staff is friendly, however reception is very slow, check in and out takes a lot of time. Hotel and rooms are dirty. Everything is grubby, sink in bathroom was completely blocked. Hairs in the bed and...More

Thank nuynis
Response from Ibrahim N, Executive Secretary at Holiday Inn Cairo - CitystarsResponded 11 August 2016

Dear nuynis, Thank you for staying a Holiday Inn Cairo Citystars and for taking the time to share your experience. We do apologize if we did not meet your expectations and please rest assured that your comments will be immediately looked into and hope to...More

Reviewed 7 August 2016

Room was cozy, clean with coffee/tea maker inside. Small electronic safe was very helpful. They didn't bother u for tips anytime. Bed linens were clean and comfortable perhaps they were Egyptian cotton made, towels (small and big) are plenty. Pool was small and cold but...More

Thank Rene S
Response from Ibrahim N, Executive Secretary at Holiday Inn Cairo - CitystarsResponded 8 August 2016

Dear Rene S, Thank you for staying at Holiday Inn Cairo Citystars and for taking the time to share your experience. Your comments came as a reward for each and every colleague as it is our utmost goal to see our cherished guests happy and...More

Reviewed 31 July 2016 via mobile

Hotel is situated at an excellent and convenient location. Service was good and all staff are always helpful. Over the past two years I've been staying here a lot and I can say there has been big improvement. Hopefully food will improve as well as...More

Thank Ahmad C
Response from Ibrahim N, Executive Secretary at Holiday Inn Cairo - CitystarsResponded 31 July 2016

Dear Ahmad C, Thank you for staying at Holiday Cairo Citystars and for sharing your experience here on TripAdvisor. We are very happy to learn that you enjoyed your time with us and found our colleagues helpful and hospitable. Please rest assured that your comments...More

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Most Booked Properties in Cairo
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Room Service
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
US$125 - US$212 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Luxury Hotel in Cairo
#15 Family Hotel in Cairo
#22 Business Hotel in Cairo
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$125 - US$212 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Luxury Hotel in Cairo
#15 Family Hotel in Cairo
#22 Business Hotel in Cairo
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (325)
Room & Suite (133)
Dining (26)
Pool & Beach (10)
Business Centre & Event Rooms (3)
Questions & Answers
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Abdelhamid B
2 August 2017|
AnswerShow all 2 answers
Response from Angelo G | Reviewed this property |
Only Pool and Gym / Spa is available at INTERCONTINENTAL which is just across the mall and available from Holiday Inn booking as they can charge from Intercontinental directly to Holiday Inn.
1
Vote
Tarek H
8 February 2017|
AnswerShow all 2 answers
Response from Carolepj | Reviewed this property |
Definitely get on to Bookingcom about this, I agree with the other comment that the hotel will not able to help you in this instance. If you are within the terms of the cancellation ask for a refund immediately. Also check... More
1
Vote
Alamteh
26 January 2016|
AnswerShow all 6 answers
Response from aussiered1054alanah | Reviewed this property |
I don't know of a hotel that doesn't use a credit card. This is because people don't show and they lose a booking. However you can book using it our cc .but choose to pay cash on arrival. Just make sure you have it... More
0
Votes
Room Tips
"The mall that's just next to the hotel which is convenient."
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"Conveniently located next to the shopping mall loaded with restaurants, department stores, clothing boutiques..."
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"View to Pyramides"
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"4th floor, room 445 nice room"
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