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Helnan Dreamland Hotel

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Helnan Dreamland Hotel
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36 Reviews from our TripAdvisor Community

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Showing 33: English reviews
Reviewed 28 July 2016

The hotel at the 1st glance when you enter the lobby does not seem as 5* starting from the lobby hall to the front desk personnel. Another point was the waiters in the breakfast whom are very lazy to react, I ordered a spoon twice and it never came. Same issue happened with housekeeping where I requested knife and plate...

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Helpful?
Thank Mahmoud-Ossama
Marketing-Helnan, Marketing Team at Helnan Dreamland Hotel, responded to this review

Dear Mr Mahmoud Thank you for the review & please accept our sincerest apologies for any inconvenience that might have caused and would like to assure you that your comments have been taken constructively in consideration.

Reviewed 20 June 2016

I reserved 1 double room from Booking. com B&B. While I was arrival to hotel reception , they show us room, it's not suitable looking (small classic room) after that reception front officer checked again alternative rooms, he prefer for us good location(pool view) and big one king double room. We was spending to good time in this place (pools...

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Helpful?
Thank Hakan S
Marketing-Helnan, Marketing team at Helnan Dreamland Hotel, responded to this review

Dear M. Hakan Thank you for your review & for choosing our hotel. We are happy that you enjoyed your stay & we are looking forward to have you again as a guest at our hotel.

Cairo, Egypt
Reviewed 19 June 2016 via mobile

place need to be rebuild. It was Sheraton before but they gave up😂 .Food and restaurant very poor.no water or juices no fruits no animation Near to home .suitable for only day use .spa and main pool are fair.value money for low budget

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1Thank T0MMY2014
Marketing-Helnan, Marketing Team at Helnan Dreamland Hotel, responded to this review

Dear Mr. Tommy Thank you for your review & please accept our sincerest apologies for any inconvenience that might have caused and would like to assure you that your comments have been taken constructively in consideration.

Cairo
Reviewed 25 April 2016 via mobile

I had a very successful stay at the hotel. They had a really comfortable place with new firnished rooms. The place is in dreamland. It is very few walking steps from dream park. I was overnighting in the hotel for the purpose of attending a wedding in a near by place. How ever, due to the closeness of the park,...

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1Thank MkDz
Marketing-Helnan, Marketing Team at Helnan Dreamland Hotel, responded to this review

Dear Mr. MKDZ Thank you for your review & for choosing our hotel. We are happy that you enjoyed your stay & we are looking forward to have you again as a guest at our hotel.

Reviewed 23 April 2016 via mobile

I had a business event in the hotel for a week (17th to 21st Apr 2016). The hotel was very good, staff are very cooperative and supportive. I even had one of the expats staying in the hotel and he also said that the room was comfortable. The only thing they have to improve is the connection in the rooms....

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Helpful?
2Thank Shady E
Assistant Direc... H, Director of Sales at Helnan Dreamland Hotel, responded to this review

Thank you for your feedback it was our honor to host you in our property. Our main focus is to serve our clients by meet and exceed their expectation. Please note that we are already working on enhancing our internet coverage Waiting for your next visit to check the improvements. Thank you for choosing Helnan Hotels

Abu Dhabi, United Arab Emirates
Reviewed 20 March 2016

The rooms and amenities of this hotel are spot on, especially in Cairo where hotels are hit or miss. The rooms were modern, clean and lovely to stay in. The pool, spa and gym facilities were top notch. The restaurants food was ok, not the best, with average prices. The sour point of this getaway was the customer service. We...

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2Thank HanoiAsh
Marketing-Helnan, Marketing Team at Helnan Dreamland Hotel, responded to this review

Dear M. Hanoiash Thank you for your review & for choosing our hotel & & please accept our sincerest apologies for any inconvenience that might have caused and would like to assure you that your comments have been taken constructively in consideration.

Pune, India
Reviewed 26 February 2016 via mobile

Excellent facilities and good location. Treatment of staff is very courteous. Variety of food. You feel at home. Personal attention by the team. Personal attention given by all staff to me and my colleague. Excellent gym and massage center. Very clean rooms and wifi facility. Lounge facility is also very good. I would really recommend it to every body for...

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2Thank Karan S
Marketing-Helnan, Marketing Team at Helnan Dreamland Hotel, responded to this review

Dear Mr. Karan Thank you for your review & for choosing our hotel. We are happy that you enjoyed your stay & we are looking forward to have you again as a guest at our hotel.

Karlskrona, Sweden
Reviewed 25 February 2016

Helnan Dreamland is a resort type of hotel which is very well located in the 6th October city of Cairgo, Egypt. The hotel as you enter gives a very good first impression and the reception and the entrance is really big and open. The check-in process was very quick and the staff at the reservation is helpful. The hotel is...

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1Thank Vijay_Narayanan_S
Marketing-Helnan, Marketing Team at Helnan Dreamland Hotel, responded to this review

Dear Mr. Vijay Thank you for your review & for choosing our hotel. We are happy that you enjoyed your stay & we are looking forward to have you again as a guest at our hotel.

Reviewed 18 February 2016 via mobile

The stuff, the place, the food ....etc everything was very good. I stayed two nights with my wife 2 old children. It is in the front of dream park, in which we spent an beautiful day. The parking cost only 30 L.E. per day. Its place is away from city pollution. We enjoyed healthy weather.

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2Thank Ahmed E
Marketing-Helnan, Marketing Team at Helnan Dreamland Hotel, responded to this review

Dear Mr Ahmed Thank you for your review & for choosing our hotel. We are happy that you enjoyed your stay & we are looking forward to have you again as a guest at our hotel.

Reviewed 14 February 2016 via mobile

The staff was very nice and profesional and they respond to my problem and they upgrade my room for free. The room is very good (club room) but it was a little bit dirty the breakfast was good. The room is quiet and the tv has a lot of channels.

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2Thank Mohamed A
Marketing-Helnan, Marketing Team at Helnan Dreamland Hotel, responded to this review

Dear Mr Mohamed Thank you for your review & for choosing our hotel. We are happy that you enjoyed your stay & we are looking forward to have you again as a guest at our hotel & please accept our sincerest apologies for any inconvenience that might have caused and would like to assure you that your comments have been...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Golf Course
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Banquet Room
  • Conference Facilities

Additional Information about Helnan Dreamland Hotel

Address: Wahat Road | 6th of October City, Giza, Egypt (Formerly Sheraton Dreamland Hotel & Conference Center)
Region: Egypt > Giza Governorate > Giza
Price Range: RM284 - RM576 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Helnan Dreamland Hotel 4.5*
Number of rooms: 166
Reservation Options:
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Also Known As:
Sheraton Dreamland Hotel Giza
Sheraton Dreamland Hotel And Conference Center
Helnan Dreamland Hotel Egypt/Giza
Hotel Style:
#12 Spa Hotel in Giza
#15 Luxury Hotel in Giza
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Questions & Answers

Here's what travellers have asked, with answers from Helnan Dreamland Hotel staff and other travellers.
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Questions? Get answers from Helnan Dreamland Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pool view rooms good”
 of 5 bubbles 776hakans, 20 Jun 2016 | Read review
“Some rooms face Dreamland Park and are therefore very loud”
 of 5 bubbles HanoiAsh, 20 Mar 2016 | Read review
“dont pick a quiet room as most are quiet anyways. as the quiet room seems not to have a big window to look out like the others.”
 of 5 bubbles loves2bthrifty, 1 Jan 2016 | Read review
“Rooms to the Dream Park side are more live. But the front facing are quieter. 2nd / 3rd floor has terrace.”
 of 5 bubbles sanjeevsinha2014, 6 Dec 2015 | Read review
“I suggest rooms overlooking the amusement park. Well insulated windows assure tranquility. The pyramids are in the distance.”
  • View towards amusement park.
 of 5 bubbles koant, 26 Oct 2015 | Read review
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