10/10. Super friendly customer service. Helped to organise pick up from airport and tour to the pyramids with excellent guide. Hotel is only 10 mins in an Uber from the pyramids. Can see them from your room. The rooms are super clean/modern, excellent power shower which makes such a difference. Super breakfast. The eggs are lush and they can’t do enough for you. They even ask you for feedback on how to improve. It’s a really clean/boutique hotel in a perfect location and so good on price. Highly recommend and would come back.
Stayed in the hotel for 2 days. The room was excelent and the staff very friendly. Loved the view of the pyramids from my room. Breakfast included and was great!. Planning to come back in November, and definitely will cone to the hotel back again!.
The property is very clean and has a really nice view of the pyramids. The staff is really friendly and helpful. The rooms are cost but the beds are really nice. An easy way to move around is Uber and the staff will help you get an Uber. The breakfast is great and will definitely go back to this hotel when I’m in Egypt
The hotel consists of only the fourth floor in a partly inhabited residential building. We got stuck in the elevator for a while upon arrival. The staff are very pleasant and helpful. Breakfast is good, even though unlike the photo. The rooms are clean and tidy, but those with pyramid view are very noisy 24/7 due to heavy incessant traffic on ten lanes of highway in front of the building. The photo featured on the internet https://media-cdn.tripadvisor.com/media/photo-s/1c/e3/27/d9/pyramids-planet-hotel.jpg was edited. There is a lamp post in front of the pyramids from that angle (note the stub above the apples, under the railing).
The stuff is really nice and friendly. They helped us in every moment. We had a trip to the Gizha Pyramids. it was from start to the end e Great experiance. Can only recomand it. About the language they spoke perfectly English.
Excellent service with a great view of the pyramids. They provide fresh breakfast and coffee every morning, and have some snacks available in case you get hungry at night. I highly recommend this hotel!
Mostafa was everything you could ever want from a manager! Very helpful and answered all our questions with a smile and had an excellent sense of humour!! much love xox i love you mostafa my best friend!
Very good staff, fresh fruit every morning, pyramids in view, clean everywhere, comfortable beds, good chill out areas indoor & outdoor.... Definitely will stay again! Recommended stay! Brilliant place!
The staff at this hotel was so professional and courteous. I will definitely recommend this hotel when in Cairo. Enjoy hot tea or coffee when you arrive and friendly staff. Ask about tours to pyramids and rides to airport.
Somebody went through my backpack and took my Airpod Pros out of the front pocket while I was on a tour. My backpack was among a sizeable pile of other people’s luggage and belongings in the small lobby area right in front of the front desk while we went on a day tour. The hotel did not offer me the camera footage or any help in filing a police report. They were the only valuable thing in my backpack other than my passport, and luckily I had all cash and credit cards with me at the time. The Find My app pinged the last location still at the hotel two hours after I left for the tour, and they were not discoverable once I returned and tried to locate.
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