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Mercure Cairo Le Sphinx

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1,368 Reviews from our TripAdvisor Community

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Showing 886: English reviews
Hamilton, Canada
Reviewed 15 January 2013

This hotel was booked for us by g adventures as a 2 night stay for us. Its was in a great location near the pyramids. When you walked outside you could see them from the front doors. The hotel was clean and bright. We had a nice room with 2 queen sized comfortable beds. There was a patio door that...

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Helpful?
3Thank Donna S
Ahmed S, Front Office Manager at Mercure Cairo Le Sphinx, responded to this review

We are very happy that Mercue Cairo Le Sphinx hotel and the team members were able to accommodate to your expectations. Your beautiful words are a motiviation gear to every team member of the hotel and will encourage us to always improve and develop the quality of service we offer to our precious trusting guests. We exert the effort to...

Witney, United Kingdom
Reviewed 15 January 2013

Wonderful view of Pyramids from our room. Hotel very clean. Our room had the most comfortable beds EVER and was kept very clean. Food was very good on the whole especially the breakfast. We were there just before Christmas and were surprised to see a Christmas tree in the lobby. Staff were helpful and friendly.

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Helpful?
1Thank Margaret M
Ahmed S, Front Office Manager at Mercure Cairo Le Sphinx, responded to this review

We would like to thank you for your recent visit to Mercure Cairo Le Sphinx. It was truly a pleasure to serve you. I am delighted to read that the accommodations and service were up to your expectations, as complete satisfaction is our goal. Together with my team, we would much appreciate to welcoming you as a regular guest and...

North America
Reviewed 10 January 2013

We did not start off well at this hotel, but some if the staff did make it better a few days into the stay. My reservation could not be found, and when it finally was, I was told that I did not have a reservation. The hotel was clearly not full, however, one of the accounting staff came out to...

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Helpful?
Thank TRV11
Ahmed S, Front Office Manager at Mercure Cairo Le Sphinx, responded to this review

Thank you for your contructive feedback. We deeply regret the incident of your reservation matter, no doubt it could be handled in a professional way which unfortuntely did not happen. We never encountered such trouble with reservations upon arrival although we thank you once again for taking the trouble to help us better understand your expectations. I will convey your...

Riyadh, Ar Riyad, Saudi Arabia
Reviewed 10 January 2013

the location is good , but onsite parking is not included , you have to pay for the parking. the staff need serious training , specially house keepers and restaurant staff. some rooms are very small, no place for your loggage, and the rooms are lacking alot of facility for 5 stars hotel. the price was acceptable and this is...

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Helpful?
1Thank Alaa G
Ahmed S, Front Office Manager at Mercure Cairo Le Sphinx, responded to this review

Thank you for posting your constructive comments. Please be assured that we take all the necessary measures to identify means of development and improvement to elevate the quality of service. We are committed to providing you with the highest level of service simply because our guests deserve the very best, deeming what they expect from Mercure hotel. Therefore an intensive...

United States
Reviewed 9 January 2013

This building was known as Sofitel Cairo in 2009. standard lobby with fast free wi-fi. Breakfast serve western food and local food with quite many selection. The pasties are excellent. Coffee machine are over capacity, the queue is long. Good value for 4 star. Room and bathroom is quite huge, good mattress, but the interior design pretty standard.

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Helpful?
2Thank Herbi R
Ahmed S, Front Office Manager at Mercure Cairo Le Sphinx, responded to this review

It was a pleasure to have you staying in Mercure Cairo Le Sphinx Hotel. We are glad to read your satisfaction throughout your positive feedback. Hopefully it won't take long to see and welcome you once again where next time you may feel the difference in our hotel facilities. Sincerely,

Nairobi, Kenya
Reviewed 8 January 2013

Thank god we did not stay here for more than one night. The only reason for the 3 stars is the location. You can see the pyramids from the roof top, but that's the only good bit. The hotel is seriously dated and needs to renovated badly. Carpets are torn, rooms are small, stuffy and dingy. The noise is horrific....

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Thank Africa007
Ahmed S, Front Office Manager at Mercure Cairo Le Sphinx, responded to this review

We thank you for your constructive feedback regarding your recent stay. Please be assured that we take all the necessary measures to identify means of development and improvement to elevate the quality of service. We are committed to providing you with the highest level of service simply because our guests deserve the very best. We look forward to have the...

Kolkata (Calcutta), India
Reviewed 8 January 2013

Mercure Cairo is a great place to stay, particularly if you are a tourist in Egypt. It is far from the madding crowd of Cairo and at a breath taking distance from the great Giza Pyramids and the Sphinx. The rooms are well appointed and clean and the ones facing the pyramids gives you an aweinspiring of the pyramids. The...

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Helpful?
4Thank Chandan144
Ahmed S, Front Office Manager at Mercure Cairo Le Sphinx, responded to this review

Thank you for your nice comments, it was a pleasure serving you. I am delighted to read that the accommodations and service were up to your expectations, as complete satisfaction is our goal. Together with my team, we would much appreciate to welcoming you as a regular guest and we are looking forward for your next visit. We wish you...

Sydney, Australia
Reviewed 7 January 2013

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Thank Brendan_Irvine
Ahmed S, Front Office Manager at Mercure Cairo Le Sphinx, responded to this review

switzerland
Reviewed 7 January 2013

Thank you, It was an incredible surprise, regarding the hardship Egypt is going through now to discover this Mercure which is of higher level then many Mercure’s in Europe! Highly recommended. A warm efficient welcome, Ahmed, Mohamed, efficient people, concerned staff. Ayman, for the rooms.. It’s a great location to visit pyramids, Saquara, Memphis... The staff cares. Everybody is efficient,...

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1Thank icydanger
Ahmed S, Front Office Manager at Mercure Cairo Le Sphinx, responded to this review

We would like to thank you for your recent visit to Mercure Cairo Le Sphinx. It was truly a pleasure to serve you. I am delighted to read that the accommodations and service were up to your expectations, as complete satisfaction is our goal. Together with my team, we would much appreciate to welcoming you as a regular guest and...

Perth, Australia
Reviewed 6 January 2013

Have been in this hotel second time after 10years. Pleasantly surprised that the hotel di not deteriorate. rather the opposite. Can not really compliant about the hotel appart of the price. Particularly buffet dinner felt bit steep for Egypt. $75 for family of 3. If you happy with the price you will be happy with the hotel.

Review collected in partnership with Easytobook.com
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Thank Karel K
Ahmed S, Front Office Manager at Mercure Cairo Le Sphinx, responded to this review

We are extremely happy to read that your recent visit to Mercure Cairo Le Sphinx was an enjoyable and delightful one. Entire guest satisfaction is our main objective, therefore we are glad that the accommodation and quality of service had met with your expectations. We hope you will give us the pleasure of welcoming you once again and become a...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free Internet
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Paid Internet
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Breakfast included
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Mercure Cairo Le Sphinx combines an exciting location & incomparable service. This impressive hotel offers its guests a unique opportunity to explore the historical surroundings in total comfort & convenience. Located in a magnificent park at the foot of the Giza Pyramids & the Sphinx, 35 km from Cairo international airport, this 5-star hotel is ideal for leisure & relaxation seekers with its various recreational facilities as well as business trips with its two fully equipped meeting rooms. ... more   less 

Additional Information about Mercure Cairo Le Sphinx

Address: 1 Cairo Alex Desert Rd. El Remaya Sq. El Haram, Giza 12556, Egypt
Region: Egypt > Giza Governorate > Giza
Price Range: RM255 - RM331 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Mercure Cairo Le Sphinx 5*
Number of rooms: 280
Reservation Options:
TripAdvisor is proud to partner with Hotwire, ACCOR, Orbitz, Expedia, Hotels.com, Booking.com, Travelocity, TripOnline SA and HotelQuickly so you can book your Mercure Cairo Le Sphinx reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Mercure Cairo Le Sphinx Hotel Giza
Sofitel Hotel Giza
Sofitel Giza
Giza Sofitel
Mercure Cairo Le Sphinx Egypt/Giza
Hotel Style:
#8 Business Hotel in Giza
#10 Luxury Hotel in Giza
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Cairo Le Sphinx staff and other travellers.
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Questions? Get answers from Mercure Cairo Le Sphinx staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you need extra water or cold drinks there are two kiosks just outside the hotel on either side”
rajivkhattar, 2 Jan 2017 | Read review
“Don't pay for a Pyramid room, they will be shrouded in smog more often than not.”
27pauls, 27 Nov 2016 | Read review
“Close to pool are closer to Recepcion.”
198marilynp, 7 Nov 2016 | Read review
“ask for a room with a veranda”
goticdan, 1 Nov 2016 | Read review
“Very Good Hotel”
Mezoo123, 16 Oct 2016 | Read review
5 of 5