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Sheraton Cairo Hotel, Towers & Casino

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319 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton Cairo Hotel, Towers & Casino
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Showing 241: English reviews
Amman, Jordan
Level Contributor
39 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 28 February 2013

The hotel has a good location , 5-10 minutes away from Al-Tahrir Square (in a Taxi). Some rooms have a Nile view and some others have a Pool view. My room had 2 king-size beds and the sleep quality was good. The pool was really small but not crowded and the breakfast was good. We asked the room service for... More 

Helpful?
4 Thank Ahmad A
Veldhoven, The Netherlands
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 23 October 2012

Nicely located at the river nile. Great view if you take a room at the upper levels. Breakfast is well prepared and to European standards. Next door restaurant serves good food and you can get a cold beer.

Helpful?
2 Thank WaltervanDooren
wassenaar
Level Contributor
76 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
Reviewed 18 March 2012

For the first time, I arrived Cairo without a hotel reservation. At the airport, I made a reservation from a tourist office at Shephard Hotel for $120 per night. I proceeded to the hotel with the office representative in their car and when we arrived, he surprised me with asking for the total cost of the hotel in cash which... More 

Helpful?
2 Thank traveller20000
SheratonCairoMgt, General Manager at Sheraton Cairo Hotel, Towers & Casino, responded to this review

Dear Guest, Thank you for your positive feedback you were so kind to give on your stay at the Sheraton Cairo Hotel and it is a great pleasure to learn that you have enjoyed your stay with us. Please rest assured that all your comments have been put into our consideration for improvement in the future, knowing that the Hotel... More 

London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 23 February 2012

I was there last Jan, really nice hotel, heart of cairo, all what you want near you, nile near you and you lucky if your room nile view, and new tower bulding, breckfast 1st floor near nile :) but he should to be better.

Helpful?
4 Thank Jon810
SheratonCairoMgt, General Manager at Sheraton Cairo Hotel, Towers & Casino, responded to this review

Dear Guest, It is a great pleasure to learn that you have enjoyed your stay at the Sheraton Cairo Hotel, and hope that you will give us another opportunity to welcoming you after completing the renovation project and the re-opening of the Hotel by the 4th quarter. Please rest assured of our care and attention at all times. Sincerely yours,... More 

Hilton Head, South Carolina
Level Contributor
128 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed 8 January 2012

Cairo is a city full of history and turmoil. Although we had booked a return stay on our way back thru, we elected to stay somewhere else. As a Starwood's guest, we were both upgraded which was nice, but not nice enough. Interesting architecture, but not as up to date or clean as we would like. The concierge room was... More 

Helpful?
2 Thank bruces4gt
SheratonCairoMgt, General Manager at Sheraton Cairo Hotel, Towers & Casino, responded to this review

Dear Guest, Thank you for your positive feedback regarding your stay at the Sheraton Cairo Hotel, Towers & Casino. With regards to the other comments, please be informed that the Hotel is actually under renovation which will be completed by the end of the 3rd quarter. We will be more than happy to welcome you at our Hotel after the... More 

Warrington
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 4 January 2012

We stayed at this hotel for the third time but i have to admit that our first stay was much much better that last one, We booked a special offer - stay 2 night get the third one free which is non refundable . By the time taxes had been added we had paid the same for 3 nights anyway... More 

Helpful?
3 Thank peternagy33
SheratonCairoMgt, General Manager at Sheraton Cairo Hotel, Towers & Casino, responded to this review

Dear Guest, I have reviewed with great concern your feedback regarding your stay at the Hotel and I am really distressed to learn about this misfortune. In this concern, we need more information about your stay i.e. date of your stay, room number, your name… in order to be able to conduct an investigation with all concerned and take the... More 

Travellers are raving about these Giza hotels

virginia
Level Contributor
34 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 28 December 2011

This is the first international brand hotel I've stayed at where we actually lost power! For some unexplainable reason, the power would cut on and off in the entire hotel the few nights we stayed here. Never would have expected this to happen in a Sheraton. The hotel facility itself and the rooms and showers were fine. (November 2009)

Helpful?
1 Thank VALovers
SheratonCairoMgt, General Manager at Sheraton Cairo Hotel, Towers & Casino, responded to this review

Dear Guest, I have read with great concern your review regarding your stay at the Sheraton Cairo Hotel, Towers & Casino and would like to apologize for any inconvenience encountered. Meanwhile, I would like to clarify to you that the electricity cut off was due to a cut in the main cable of the Electricity Authority which is totally beyond... More 

Tula, Mexico
Level Contributor
98 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 14 November 2011

Overall a good location,pleasant staff,good choice of food and value for money,will return.

Helpful?
Thank Steve S
SheratonCairoMgt, General Manager at Sheraton Cairo Hotel, Towers & Casino, responded to this review

Dear Guest , Thank you for your positive feedback regarding your stay at the Sheraton Cairo Hotel and looking forward to welcoming you once again after the completion of the renovation which will be finalized by the 4th quarter of 2013. Sincerely yours, Sameh Abdel Wahab More 

Shanghai, China
Level Contributor
114 reviews
96 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
Reviewed 31 October 2011

Ive been to many Sheraton, but I think this was the worst. Everything looks old, it felt like an abandoned building even... dusty, dilapidated, worn out. Room was ok, as we got upgraded into the suite. The view was spectacular (we got a corner suite which faces the nile river and the city). Theres probably better hotels in the area...

Helpful?
Thank mrtravelmore
SheratonCairoMgt, General Manager at Sheraton Cairo Hotel, Towers & Casino, responded to this review

Dear Guest, I have read with great concern your comments related to your stay at the Sheraton Cairo Hotel and would like to inform you that the Hotel is actually closed for complete renovation which will be finalized by the 4th quarter of 2013. We have taken this decision for the well fare of our guests and their satisfaction. Hoping... More 

Ottawa, Canada
Level Contributor
246 reviews
81 hotel reviews
common_n_hotel_reviews_1bd8 266 helpful votes
Reviewed 3 October 2011

After back-backing throughout Egypt for 16 days, spending our last night on the 9th floor of the Sheraton Cairo (Nefertiti Tower) was absolute heaven. Very posh, clean hotel with many of the amenities one would expect, keeping in mind this is Africa, not North America or Western Europe. The bedroom was large with a small sitting area, bar fridge, tv,... More 

Helpful?
2 Thank Nancy_Ottawa
SheratonCairoMgt, General Manager at Sheraton Cairo Hotel, Towers & Casino, responded to this review

Dear Guest, Thank you for your positive review regarding your recent stay at the Sheraton Cairo Hotel, Towers & Casino. It is a great pleasure to know that you have enjoyed your stay at our Hotel and that the Hotel aspects and services have met your expectations. Please rest assured that we have taken into our consideration any other comments... More 

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Pool
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Shuttle Bus Service
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Hotel Closed For Renovations Until April 30, 2015 ... more   less 

Additional Information about Sheraton Cairo Hotel, Towers & Casino

Address: 1 El Galaa Sq. Dokki, Giza, Egypt
Region: Egypt > Giza Governorate > Giza
Price Range: RM1,000 - RM1,223 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Cairo Hotel, Towers & Casino 5*
Number of rooms: 650
Reservation Options:
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Also Known As:
Sheraton Cairo Hotel, Towers Hotel Giza
Sheraton Cairo Hotel, Towers And Casino
Cairo Sheraton
Sheraton Cairo Hotel, Towers & Casino Egypt/Giza
Hotel Style:
#8 Spa Hotel in Giza
#12 Luxury Hotel in Giza
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Cairo Hotel, Towers & Casino staff and other travellers.
2 questions
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Questions? Get answers from Sheraton Cairo Hotel, Towers & Casino staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High floor on the Nile facing the pyramids”
 of 5 bubbles mishawaka_man, 18 Oct 2016 | Read review
“great views”
 of 5 bubbles CarmealDAmore, 16 Jul 2016 | Read review
“Every rooms large and sunny”
 of 5 bubbles 624JohnR624, 30 Jul 2015 | Read review
“Look for a room as high as possible and with a view to the Nile. The suites offer double side view!”
 of 5 bubbles NeliL, 7 Apr 2015 | Read review
“The higher up you are the better your views as in most hotels...but stay in the front.”
 of 5 bubbles 319bobk, 20 Dec 2014 | Read review
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