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Four Seasons Hotel Cairo at The First Residence

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Traveller (1055)
Room & Suite (405)
Dining (75)
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About

#7 of 130 hotels in Giza
Location
Cleanliness
Service
Value
Travellers' Choice
Flanked by zoological gardens and the western bank of the Nile, our address in Giza's prestigious First Mall complex puts you in the centre of it all. Catch a glimpse of the river or the Great Pyramids from your room as you head out to explore the ancient wonders, or spend the day by the pool, indulging in an aromatic massage once reserved for Egyptian royalty. Or opt for shopping in the high-end boutiques at the First Mall or experience the best of gastronomy aboard our First Nile Boat, offering panoramic Nile views and brilliant international cuisine.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Casino and Gambling
Babysitting
Airport transportation
Car park
Wifi
Pool / beach towels
Outdoor pool
Heated pool
Fitness / spa changing rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Poolside bar
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Massage
Salon
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Shops
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Air conditioning
Private balcony
Room service
Safe
Iron
Minibar
Flatscreen TV
Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
5.0 of 5 stars
HOTEL STYLE
Luxury
Charming
Languages Spoken
English, French, Arabic
1,573Review28Q+A100Room tips
Traveller rating
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Islam E wrote a review 18 Apr
1 contribution
Krolos maher mr.hani shahm is amazing and extremely professional! The food is absolutely delicious, and the atmosphere of the place is incredibly welcoming. I must say, the place is absolutely fantastic, and the staff are so friendly. And let me tell you, the food is beyond amazing. They offer a wide variety of options on their menu, from traditional dishes to more innovative creations. And the way they present their food is truly impressive, with each dish beautifully plated and garnished. The flavors are just perfect, and you can really taste the freshness of the ingredients. On top of all that, the service is outstanding. The staff is so attentive, and they really know their menu. They can even make recommendations if you're unsure. Overall, it's an absolutely incredible dining experience that you definitely need to try again.
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Date of stay: April 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Charles Fisher, General Manager at Four Seasons Hotel Cairo at The First Residence
Responded yesterday
Dear Esteemed Guest, Thank you very much for your amazing comment! We are so delighted you enjoyed your experience with us and can't wait to welcoming you back very soon! I will make sure to share your joyful feedback with Kirolos and Hani specifically! Best Regards, Charles Fisher General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Emad E wrote a review 14 Apr
1 contribution
Best service at Zoe restaurant at the four seasons especially the customer service by Kirolos took care of us the moment we entered till the second we left great skills and services best regards Emad :) excell nt work from the whole team :))))
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Date of stay: April 2024
Value
Rooms
Location
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Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Charles Fisher, General Manager at Four Seasons Hotel Cairo at The First Residence
Responded 1 week ago
Dear Mr. Emad, Thank you for your comment, and thank you for expressing your appreciation for the service of Kirolos; I will be sure to share your compliments with him! Looking forward to welcoming you back soon! Best Regards, Charles Fisher General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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SS wrote a review 12 Apr
7 contributions2 helpful votes
This is one of my best hotel experiences (and I’ve had plenty). The hotel and rooms have beautiful décor and are immaculately clean. The staff is very friendly and warm and goes above and beyond to make your stay as comfortable and convenient as possible. Our suite had a view of the Pyramids of Giza, which enhanced our experience. We highly recommend this hotel if you want to take your Egyptian trip to the next level.
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Charles Fisher, General Manager at Four Seasons Hotel Cairo at The First Residence
Responded 1 week ago
Dear Esteemed Guest, Such a pleasure reading your positive feedback following your recent stay with us. We are delighted you enjoyed your stay with us and that the level of service met your expectations. Thank you also for expressing your appreciation for the team and the service; I will be sure to share your compliments with the entire team; I know they will be just as appreciative as I am. Looking forward to welcoming you back soon! Kind regards, Charles Fisher General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Samy K wrote a review 9 Apr
1 contribution
Excellent stay and definitely a hotel used by fellow Arabs and business travelers. The old decor makes it feel a lot more like Cairo than the new Four Seasons does. The staff is exceptional and super helpful, especially since the communication via the for Seasons app chat is flawless.
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Date of stay: April 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Charles Fisher, General Manager at Four Seasons Hotel Cairo at The First Residence
Responded 1 week ago
Dear Esteemed Guest, Thank you for your kind comment! Yes, I like to think of our hotel as the only hotel in Cairo that has more of a residential feel to it. It was a great pleasure having you. Keep chatting with us! Looking forward to welcoming you back soon. Kind Regards, Charles Fisher General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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BonB wrote a review 8 Apr
Show Low, Arizona499 contributions101 helpful votes
+1
We stayed here for two nights at the end of our small-group tour to Egypt. Our room, on the 16th floor, was huge and beautiful and had everything we needed, including ample bottled water. (The only issue we encountered was that one of the bedside lamps had a slightly frayed electrical cord, which prevented it from staying on; we unplugged it and reported it to the front desk upon checkout.) The breakfast experience was amazing, with so many options and such a beautiful setting. Our tour group also had an included dinner with a set menu at Aura, which was delicious, and a farewell dinner in one of the banquet rooms (also delicious). This was a wonderful ending to our time in Egypt.
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Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Charles Fisher, General Manager at Four Seasons Hotel Cairo at The First Residence
Responded 1 week ago
Dear Esteemed Guest, Thank you for your comment, we are delighted you enjoyed your stay with us and that the level of service met your expectations. Your comment regarding the bedside lamps is well noted and has been taken into consideration. Looking forward to welcoming you back soon. Kind Regards, Charles Fisher General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Simon R wrote a review 5 Apr
Funchal, Portugal129 contributions135 helpful votes
Lovely hotel with a good selection of restaurants, and a nice spa area too. The room itself was very well maintained and comfortable, and the service superb. Special shout-out to the barman at the 4th floor bar who was very charming. Just don't be fooled into playing for their silly-cost airport transfer! (its ten-times what it should be for a meet and greet service)
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Date of stay: March 2024
Value
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Location
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Service
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Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Charles Fisher, General Manager at Four Seasons Hotel Cairo at The First Residence
Responded 2 weeks ago
Dear Esteemed Guest, Thank you for your comment! We are delighted you enjoyed your stay with us and that the level of service met your expectations. Regarding your comment about the airport transfer prices, please rest assured that your comment has been taken into consideration for our future enhancement. Looking forward to welcoming you back soon. Kind Regards, Charles Fisher General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Pihcho wrote a review Mar 2024
Seoul, South Korea15 contributions2 helpful votes
This was my first Four Seasons experience and I was very impressed with the service, attentiveness, and personal care. It is sad Cairo the city needs a lot of improvement, but the Four Seasons made up for it.
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Review collected in partnership with Four Seasons
Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Charles Fisher, General Manager at Four Seasons Hotel Cairo at The First Residence
Responded 2 weeks ago
Dear Esteemed Guest, Thank you for your comment, we are delighted you enjoyed a true Four Seasons experience with us and that the level of service met your expectations. Looking forward to welcoming you back soon. Kind Regards, Charles Fisher General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Seth B wrote a review Mar 2024
3 contributions
What a wonderful stay at this beautiful hotel! We spent the best part of a week (with a break for a tour of Luxor in between) here and it was fantastic from start to finish! We had a beautiful room with an amazing view of the pyramids! They are a little in the distance but very visible with the Giza Zoo in between (we saw Hippos and Ostriches from our balcony also!).. The pool area was a really nice place to relax; we were instantly brought bottles of water in ice boxes and small glasses of juice to sample (Ramadan specials I believe).. Lovely! The hotel spa and wellness was also a really nice facility.. They have a separate gym and sauna/steam/jacuzzi for men and women. And as for the restaurants we ate in Aura and La Gourmandise.. Both were great and we also had a fantastic breakfast in the Tea Lounge each morning. The breakfast buffet was amazing! Here was everything you’d expect from such a hotel, however we really enjoyed the local influences (eg ful Mesdames made from fava beans and the cheese pastry, feteer meshaltet I believe?), delicious! What really made the stay however was the staff.. There were so many that really made our stay! We made a note of a few who I’ll mention below but there were many we didn’t manage to catch their names.. Thank you to all of them!! Mena (spelling?), and Hany in Aura (thank you so much for the travel advice!), Hany also in La Gourmandise, Salma in Concierge (amazing negotiation skills arranging our early dinner at Cairo Tower!!), Nagham at Reception (such a lovely welcome and great local advice!).. Sherif on Concierge (thank you for arranging our tour, it was perfect!), and of course the very helpful Ashraf (and team) on valet/bell stand.. Sylvia at breakfast and the rest of the team there and our housekeepers who always did such a great job of cleaning our room (especially the young man who helped my wife write down the Arabic numbers for her to learn!!).. All in all a wonderful stay! We’ll be back!!
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Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Charles Fisher, General Manager at Four Seasons Hotel Cairo at The First Residence
Responded 3 weeks ago
Dear Esteemed Guest, Such a joy to read your positive and upbeat posting of your recent stay with us! Delighted you enjoyed all aspects of your stay and you mention some of our amazing service warriors who are dedicated to making great things happen day in and day out to all our guests. Please come home and visit us again soon! Best Regards, Charles Fisher General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Patricia F wrote a review Mar 2024
1 contribution2 helpful votes
I stayed at the hotel with my mom last December and it was quite a pleasant experience. The room was well set every day. We only had breakfast at The Tea Lounge, where we were always very well attended to, especially by Abanoub who was always very thoughtful to us. He was always available to help. I truly recommend the hotel and look forward to come back soon.
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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Response from Charles Fisher, General Manager at Four Seasons Hotel Cairo at The First Residence
Responded 4 weeks ago
Dear Esteemed Guest, First of all, we would like to show our deepest gratitude for choosing to stay with us during your very previous visit to Egypt. It has been an honor. Thank you for the time taken to write us your feedback, we are delighted you enjoyed your stay with us and that the level of service met your expectations. Thank you also for expressing your appreciation for the team and the service; I will be sure to share your compliments with Abanoub specifically; I know he will be just as appreciative as I am. Looking forward to welcoming you back soon. Kind Regards, Charles Fisher General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Diviva wrote a review Mar 2024
Singapore, Singapore3869 contributions369 helpful votes
+1
The Deluxe Room has a floor area of 58m2. We could feel an old-school luxury vibe when we entered the Room. The first sign of luxury in the room is apparent from the small chandelier-like lamp installed in the entryway. This part of the room houses a wardrobe and minibar. The wardrobe inside the Room was built into the wall and comprised two-panel sections and one-panel sections. A luggage rack and the ironing board are also stowed inside this part of the wardrobe. The minibar is situated next to the wardrobe in the room’s entryway. Here, we found a Nespresso machine, electric kettle, bottled water, and ice bucket, along with coffee capsules and tea bags placed on the marble-top open shelving. The mini fridge is fully stocked with drinks and some snacks underneath the coffee and tea-making appliances, hidden in a cabinet. The sleeping area is dominated by the large king bed, which occupies about ⅔ of the room's sleeping area. On the ceiling hangs a gold-plated glass chandelier that provides most of the illumination in the sleeping area. We got excellent sleep quality on the king bed, which is topped by a firm mattress. I found the space afforded by the bedside tables sufficient for us to place our lifestyle devices. Sitting on a marble-top TV console opposite the king bed is a 42″ flat-screen TV placed perfectly for guests to obtain entertainment from the bed. The TV is loaded with both Egyptian and international channels. A single-seat armchair equipped with an ottoman is placed beside the TV console. This armchair is very comfortable for relaxing or reading a book. Further into the sleeping area, after the king bed and before the floor-to-ceiling glass window panels, we found a work desk. The work desk is of a great size for guests staying in this room to get some work done. The power sockets are conveniently fitted onto the wall next to the work desk. The entrance to the bathroom resides in the sleeping area next to the TV console. The luxurious theme seen throughout the room flows into the bathroom. The dual sink is fitted into a brown marble top, accompanied by a gold frame mirror that stretches the entire bathroom length. There are toilet amenities on the countertop and the glass latch at the sink area, but one point to note is that Four Seasons at the First Residence did not provide a dental kit as part of their amenities offering in the room. Opposite the sink is a huge bathtub and walk-in shower. The walk-in shower, next to the bathroom entrance, is a huge space for showering that comes fitted with a regular shower head in the shower. The bathtub is rather sizeable, and I had a great soak in to wash away the fatigue from exploring Cairo. The toilet is a separate room tucked in the furthest end of the bathroom. Even the enclosed toilet space, which comes with a separate European-style bidet, feels spacious. Four Seasons is renowned worldwide for its luxury and top-notch service. While the service we received at Four Seasons at the First Residence was good, I find the service not memorable. The staff were welcoming and were able to respond to any questions posed to them. However, they are seen standing behind their desks or just hanging around waiting for guests to approach them rather than proactively engaging guests. Case in point: the porters in the hotel were more concerned with guests putting our bags through the x-ray machines upon entering than helping guests with their bags or offering greetings. The reception team were found hanging around behind their desks instead of actively welcoming guests who stepped into the hotel. Having said that, by no means were the staff in Four Seasons at the First Residence rude or anything; they were still seen smiling at guests and making eye contact with them.
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Charles Fisher, General Manager at Four Seasons Hotel Cairo at The First Residence
Responded 5 weeks ago
Dear Esteemed Guest, Thank you very much for your detailed feedback! It shows how much you are keen to keep the brand looked up to and it also gives us a chance to learn and improve constantly. Really, it means a lot. As given, please rest assured that your valid comment has been addressed internally for taking the proper action towards it for our future enhancement. Looking forward to welcoming you back very soon! Best Regards, Charles Fisher General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
RM 1,277 - RM 2,033 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
four seasons hotel cairo at the 1st residence, four seasons giza, giza four seasons
LOCATION
EgyptGiza GovernorateGiza
NUMBER OF ROOMS
262
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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FOUR SEASONS HOTEL CAIRO AT THE FIRST RESIDENCE (R̶M̶ ̶1̶,̶2̶9̶2̶) RM 1,158: UPDATED 2024 Reviews, Price Comparison and 1,103 Photos (Egypt/Giza) - Tripadvisor

Frequently Asked Questions about Four Seasons Hotel Cairo at The First Residence
Which popular attractions are close to Four Seasons Hotel Cairo at The First Residence?
Nearby attractions include Saqqara (Sakkara) Pyramids (6.7 km), Step Pyramid of Djoser (5.4 km), and Memphis and Sakkara (5.5 km).
What are some of the property amenities at Four Seasons Hotel Cairo at The First Residence?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Four Seasons Hotel Cairo at The First Residence?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Four Seasons Hotel Cairo at The First Residence?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Four Seasons Hotel Cairo at The First Residence?
Yes, a parking garage and paid private parking on-site are available to guests.
What are some restaurants close to Four Seasons Hotel Cairo at The First Residence?
Conveniently located restaurants include Scores Sports Bar & Restaurant, Solis Restaurant, and The View Restaurant.
Are there opportunities to exercise at Four Seasons Hotel Cairo at The First Residence?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Four Seasons Hotel Cairo at The First Residence have airport transportation?
Yes, Four Seasons Hotel Cairo at The First Residence offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Four Seasons Hotel Cairo at The First Residence?
Yes, dry cleaning and laundry service are offered to guests.
Does Four Seasons Hotel Cairo at The First Residence offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Four Seasons Hotel Cairo at The First Residence?
The staff speaks multiple languages, including English, French, and Arabic.