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Steigenberger Nile Palace Luxor

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#5 of 58 Hotels in Luxor
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1,843 Reviews from our TripAdvisor Community

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There are newer reviews for Steigenberger Nile Palace Luxor
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Showing 1,696: English reviews
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 3 weeks ago

The hotel is right opposite the Nile. Beautiful beautiful location. The hotel is in the heart of the city walking distance from the Luxor temple. The service is very average and the food is not very nice. However compared to the price they are asking you can't ask more. I wish one would see many more guests so they can... More 

Helpful?
1 Thank Jane S
Steigenberger, Guest Relations Manager at Steigenberger Nile Palace Luxor, responded to this review

Dear Mrs Jane S, Warm greetings from the Steigenberger Nile Palace Team and thank you for your review. We would appreciate the guests to meet our management and Guest Relation team who are always present and ready to listen to the comments of the guests while they are in house guest in order to meet their requests. With best regards,... More 

Vancouver, BC
Level Contributor
165 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 116 helpful votes
Reviewed 3 weeks ago via mobile

We were only here for one night, but enjoyed our courtyard balcony room ( a pleasant spot to enjoy a glass of wine) the extensive breakfast, and the location, a short walk from the riverfront promenade and Luxor palace. The only issue we had was sketchy internet-after failing to get free lobby access for over an hour the front desk... More 

Helpful?
Thank Cannuckk
Steigenberger, Guest Relations Manager at Steigenberger Nile Palace Luxor, responded to this review

Dear Cannuckk, Warm Greetings from the Steigenberger Nile Palace Team. Thank you very much for visiting us from all the way from Vancouver. It is great to know that you had such a delightful time in Luxor and we hope you will be able to come back to enjoy a longer stay and visit all the mystic and majestic treasures... More 

Kilmarnock, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 3 weeks ago

I will be travelling to this superb hotel for my annual two weeks stay on wednesday. I have been a regular customer of the Nile Palace since I started visiting Egypt in 2010 and would without hesitation recommend it to anyone thinking of visiting Luxor for a day or for a month. Firstly, and to me most importantly, the staff... More 

Helpful?
2 Thank rattywotin
Steigenberger, Guest Relations Manager at Steigenberger Nile Palace Luxor, responded to this review

Dear Rattywotin, Warm greetings from the Steigenberger Nile Palace Team and thank you for your wonderful review. We are delighted you will return today for another well-deserved vacation. The team will be most happy to Welcome you Back to your Second Home in Upper Egypt. I thank you for your confidence and trust in our hotel. We will definitely do... More 

Andover, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 4 weeks ago

All of this review relates to breakfast. We have stayed at this hotel 5 times in the past 18 months and have always received outstanding care and service. The staff are attentive whilst the range of food is extensive, well presented and of a high standard and it can be seen that hygiene is of paramount importance.

Helpful?
3 Thank Sisters9
Steigenberger, Guest Relations Manager at Steigenberger Nile Palace Luxor, responded to this review

Dear Sisters9, Warm Greetings from the Steigenberger Nile Palace Team. We are grateful for your loyalty to Luxor and our hotel. On behalf of our Executive Chef and his team and the F&B department, I express our thanks for your delightful review and words of appreciation. Our Chefs take pride in the preparation and presentation of the international breakfast buffet... More 

Ahmedabad, India
Level Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 4 weeks ago via mobile

Serious attention!!!! Hello. I am staying at steigenberger Luxor hotel room no. 242. Name is krunal patel. Today morning we went for breakfast and in fava beans I found out 1 inch glass strip in my mouth. Actually when I was having fava beans, Something came in my mouth which wasn't chewable and when I took it out from my... More 

Helpful?
2 Thank krunal_2
Steigenberger, Guest Relations Manager at Steigenberger Nile Palace Luxor, responded to this review

Dear Mr Patel, Thank you for your explanation of what happened yesterday during breakfast. We give our side of the story after investigating the matter. I would like to start to reduce “a 1 inch glass strip” to a “1cm plastic piece of a security cap of a water bottle”; because that is what you claimed to have found in... More 

Rockford, Illinois
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 4 weeks ago

We stayed at this hotel for 3 days and the staff was awesome. Greeted us, helped us and we were treated like royalty. The hotel is stunning and has several restaurants that were all very good. We got to know several people by name and the location was right down town within walking distance to many places that were English... More 

Helpful?
1 Thank johnsonshan
Steigenberger, Guest Relations Manager at Steigenberger Nile Palace Luxor, responded to this review

Dear Johnsonshan, Warm greetings from the Steigenberger Nile Palace Team. Thank you very much for staying with us during your well-deserved vacation and for taking the time to write such a lovely review. We are very proud of our top team in the Nubian Restaurant, Casa di Napoli, El Tarboush and I make sure that they will read your comments.... More 

Tel Aviv
Level Contributor
31 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 4 weeks ago

Rooms are clean and there is a small terrace attached to the rooms but if you go out your are completly visible to the adjoining rooms guests. No WiFi in the rooms ( only in the lobby area) Contrary to most hotels in Egypt, they don't give you a bottle of mineral water ( very important as you should NOT... More 

Helpful?
1 Thank goticdan
Steigenberger, Guest Relations Manager at Steigenberger Nile Palace Luxor, responded to this review

Dear Goticdan, Warm greetings from the Steigenberger Nile Palace Team. I would like to inform you that guests service of free Wi-Fi are in both lobbies plus pool areas. Internet service in the room is available against a nominate charges. Mini bars in guest rooms are having mineral waters bottles. Also there are free bottle of mineral water upon arrival... More 

London, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 4 weeks ago via mobile

Please read the NEGATIVE reviews below and it ALL true, we had nothing but problems after problems with this hotel, management include senior management are all whole talk but no action... we came on half board since day one we been told that we can eat here and there and when we get there, guess what, you cannot eat here,... More 

Helpful?
2 Thank Peter L
Steigenberger, Guest Relations Manager at Steigenberger Nile Palace Luxor, responded to this review

Dear Peter L, We regret that you have chosen the course to write on TripAdvisor. Several members of our management have taken the time to discuss all the different matters you have raised during your stay in a calm and caring way, treating your comments as constructive criticism. We have done everything in our power to meet your demands. Concerning... More 

San Francisco, California
Level Contributor
49 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed 21 October 2016

The hotel is located next to the Nile, with some shops and restaurants nearby. Staff were friendly. Rooms were large and clean, a bit dated. Coffee maker/water boiler leaked while I stepped out momentarily. Clean-up crew arrived in a timely manner. Restaurant was average. The biggest disappointment was the so-called Fitness Center. It has one rusty Universal machine and some... More 

Helpful?
2 Thank Tiny&Emily
Steigenberger, Guest Relations Manager at Steigenberger Nile Palace Luxor, responded to this review

Dear Mrs Tiny&Emily, We are proud to be a 5* Hotel. Thank you very much for your comments about the service and the cleanliness. I would like to react to your comment about our Spa and Gym; I am confused. Our Gym and Suraya Spa were built in 2014. Our guests can choose between 9 different Fitness machines from Nautilus,... More 

Barnsley, United Kingdom
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 7 October 2016

We have just stayed at this hotel and we were very surprised at the standard of everything out of all the different hotels we have stayed in this has got to be the best experience ever We were made to feel so welcome fast check in room was a good size with everything you might need lovely balcony to sit... More 

Helpful?
Thank dawn0508
Steigenberger, Guest Relations Manager at Steigenberger Nile Palace Luxor, responded to this review

Dear Dawn0508, Warm Greetings from your Steigenberger Nile Palace Team. Your review proofs that service and hospitality have nothing to do with how long you are staying or how many times you have visited the hotel. Friendliness and cordiality are the second nature of our Team. You are more than happy to contact us with questions or requests on gr@luxor-steigenberger.com... More 

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free Internet
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Internet
  • Paid Wifi
  • Free Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Babysitting
Official Description (provided by the hotel)
Welcome to Our Steigenberger Nile Palace Luxor Hotel, It is a 5 stars hotel has a unique location amidst relics of a 7000-years-old civilization, in the heart of Luxor, only 1.5 Km. From the temple of Luxor and 10 Km. From Luxor Airport. Guests can enjoy a marvelous view of the mighty Nile in addition to the cliffs of the Theban Mountains on the western bank where the valley of kings and Queens lie. The hotel offers a variety of service and facilities, 11 conferences and break out rooms that can host up to 2000 participants, among other things. ... more   less 

Additional Information about Steigenberger Nile Palace Luxor

Address: Khaled Ben El Walid Street, Luxor 85111, Egypt
Region: Egypt > Nile River Valley > Luxor
Price Range: RM161 - RM411 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Steigenberger Nile Palace Luxor 5*
Number of rooms: 304
Reservation Options:
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Also Known As:
Steigenberger Nile Palace Luxor Hotel Luxor
Steigenberger Nile Palace Hotel Luxor
Nile Palace Luxor
Luxor Steigenberger Nile Palace
Le Meridien Luxor
Nile Palace Hotel Luxor
Hotel Style:
#3 Romantic Hotel in Luxor
#3 Family Hotel in Luxor
#3 Business Hotel in Luxor
#3 Spa Hotel in Luxor
#4 Luxury Hotel in Luxor
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Questions & Answers

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24 questions
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Shepperton, United Kingdom

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Questions? Get answers from Steigenberger Nile Palace Luxor staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Look for a Nile view.”
 of 5 bubbles m1a2r3c4e5, 2 Dec 2016 | Read review
“All rooms and suites are excellent”
 of 5 bubbles khalede35, 25 Nov 2016 | Read review
“A perfect location and highly respected Hotel”
 of 5 bubbles 592rashae, 23 Nov 2016 | Read review
“Nile view best”
 of 5 bubbles TC1_10, 21 Nov 2016 | Read review
“higher floor with pool view”
 of 5 bubbles armin201, 18 Nov 2016 | Read review
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