We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Crowne Plaza Nairobi Airport

First Freight Lane Jomo Kenyatta International Airport, Nairobi 00100 Kenya
avatar-imageavatar-imageavatar-image
Traveller (567)
Dining (149)
Room & Suite (126)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

View prices for your travel dates

Hotel direct offer!Book Direct & Save with IHG One Rewards
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.

About

#3 of 243 hotels in Nairobi
Location
Cleanliness
Service
Value
Travellers' Choice
Welcome to Crowne Plaza Nairobi Airport, conveniently located a five-minute drive from Jomo Kenyatta International Airport and The Nairobi Expressway toll station saving you valuable time and ensuring a stress-free journey with complimentary airport transfers on the hour. Our 144 soundproof rooms, exquisite dining options, fully equipped meeting rooms, spa, rooftop pool and 24-hour gym, ensure an extraordinary journey where every moment is crafted to make your stay truly memorable. We are your ideal hotel for stays in between long flights, on transit, or for a brief business meeting. Book your stay with us today for an exceptional hotel experience in Nairobi, Kenya.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Kids stay free
Babysitting
Free airport transportation
Secured parking
Wifi
Rooftop pool
Outdoor pool
Fitness / spa changing rooms
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Special diet menus
Swimup bar
Poolside bar
Rooftop bar
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Massage
Salon
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Show more
Room features
Allergy-free room
Air conditioning
Housekeeping
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
VIP room facilities
Iron
Wake-up service / alarm clock
Show more
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Business
Modern
Languages Spoken
English
Hotel links
Special Offer:Book Direct & Save with IHG One Rewards
1,616Review28Q+A100Room tips
Traveller rating
  • 1,318
  • 220
  • 38
  • 17
  • 24
Time of year
Traveller type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Most Recent
avatar-image
KirriAdams wrote a review Yesterday
Diani Beach, Kenya25 contributions2 helpful votes
Great come-again experience. Visiting the Crowne is like being welcomed back home. Such great hospitality, and warm service with a smile. Dinner was especially good this time, the crocodile was lovely and the service was fantastic, Thanks Edna
Read more
Date of stay: March 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
NA wrote a review Jun 2023
Leeds, United Kingdom338 contributions245 helpful votes
Hotel's Favourite
Another excellent stay at the Crowne Plaza Kenyatta airport - thanks to the ever friendly staff team. Room and amenities were as should be. The restaurant remains very good, the pool lovely if occasionally busy around the bar area, adjacent to one of the sets of steps into the water. Lenna and Absolom in the Duty Manager's office were incredibly efficient and helpful with arranging pick up from the airport when my wife's flight was delayed coming in. For anyone in transit or arriving on a late flight and not wanting to head into town, this is a fantastic option. Our only suggestion to improve the all-round traveller experience would be to extend the 10am checkout time to maybe midday. 10 am is exceptionally early particularly for people who have an outbound flight in the afternoon. Airport hotels tend to have housekeeping staff on duty all-day given passengers coming and going at odd hours 24/7. So it wouldn't be a stretch to extend check out a few hours. Even the Hilton Garden Inn around the corner, where we've also enjoyed staying, has 11am checkout as standard - which still feels early.
Read more
Date of stay: June 2023
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Share
Response from Barnie Wamoto, General Manager at Crowne Plaza Nairobi Airport
Responded 24 Jun 2023
Dear Terryan,  Thank you so much for taking the time out to providing us with your valuable feedback and I am delighted to learn that you had a pleasant experience with us. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We look forward to hosting you again soon.  Sincerely, Barnabas Wamoto General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
CHARLES M wrote a review 12 Mar
1 contribution
On my errands my inquisitive nature got me visiting this establishment, wasn't even decided what I wanted until I was at the front desk, One Milton was there smiling like he could see right through me, ended up with a couple of drinks in the system but I'm gonna be back with friends, a nice warm welcoming place that was, all staff were very warm n kind, very clean too, Clearly it's crowned my day thanks Milton n the crew,
Read more
Date of stay: February 2024
Value
Location
Service
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Barnie Wamoto, Owner at Crowne Plaza Nairobi Airport
Responded 5 days ago
Dear Charles M,  Thank you so much for taking the time out to providing us with your valuable feedback and I am delighted to learn that you had a pleasant experience with us. We look forward to hosting you again soon.  Sincerely, Barnabas Wamoto General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
George G wrote a review 8 Mar
1 contribution
Heard alot of positive response from this Hotel and definitely had to try. We were given a luxurious receive by Arnold and Mike at the front desk. Such vibrant and positive service. At the restaurant we were taken care by Peter K and Ritah and they were awesome. Definitely loved the place.
Read more
Date of stay: March 2024Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Barnie Wamoto, Owner at Crowne Plaza Nairobi Airport
Responded 1 week ago
Dear George G,  Thank you so much for taking the time out to providing us with your valuable feedback and I am delighted to learn that you had a pleasant experience with us. We look forward to hosting you again soon.  Sincerely, Barnabas Wamoto General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
David M wrote a review 8 Mar
1 contribution
I wanted to express my appreciation for the excellent service I received at your restaurant, particularly from Peter K. His exceptional professionalism, patience, and understanding truly made my experience memorable. Peter K went above and beyond to ensure that my dining experience was exceptional. His patience and attentiveness to my needs were evident throughout my visit. He exemplified outstanding customer service, and I believe he deserves recognition for his efforts. I would like to commend Peter K for his exceptional service and thank him for making my visit truly enjoyable. He undoubtedly contributed to making this review the best it could be. Thank you once again for providing outstanding service, and please extend my gratitude to Peter K for his exemplary performance. Jey mbiro
Read more
Date of stay: March 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Barnie Wamoto, Owner at Crowne Plaza Nairobi Airport
Responded 1 week ago
Dear David M,  Thank you so much for taking the time out to providing us with your valuable feedback and I am delighted to learn that you had a pleasant experience with us. We look forward to hosting you again soon.  Sincerely, Barnabas Wamoto General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Bryan T wrote a review 4 Mar
Abingdon, Virginia15 contributions8 helpful votes
When we first arrived in Nairobi it was late at night and we were very tired. We wanted to get to our room and go to bed. When we got to the desk to check in, we were informed that they had overbooked the rooms and we had to go to another hotel. They said there was nothing that could be done about it and they put us on a shuttle and took us to another hotel, The Argyle, which was nice and we had a good experience at that hotel. We were not happy and we let them know that we were very displeased with the service because we had booked this room in advance and there was no reason that they should not at least have let us know that they had given away our room. We let them know that they needed to do something to make it right. The next morning when we checked out of the Argyle, the manager, Evelyn, was waiting on us and let us know that she was very sorry that this happened to us and that she wanted to make it right. She informed us that on our return to Nairobi at the end of our trip she would put us in the hotel at no cost to us. They put us in the executive suite and corrected their mistake. We ate at the restaurant and our server, Edna did an amazing job and the chef who cooled on the grill outside did a great job as well. We would have no problem staying here again.
Read more
Date of stay: March 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Barnie Wamoto, Owner at Crowne Plaza Nairobi Airport
Responded 2 weeks ago
Dear Bryan T,  Thank you so much for taking the time out to providing us with your valuable feedback and I am delighted to learn that you had a pleasant experience with us. We sincerely apologize for the inconvenience encountered on your first arrival at the Crowne Plaza Nairobi Airport. I want to reassure you that we have put measures in place and there will be no reoccurrence. We are greatfull for giving us a second chance to make it right. We look forward to hosting you again soon.  Sincerely, Barnabas Wamoto General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Tanja K wrote a review Feb 2024
1 contribution
The rooms are really beautiful, and the bed is huge and sooo cozy. Everything clean. I had lunch at the rooftop bar. Blessings served me friendly and courteous. Food was delicious! The coffee is really good! The whole team behind the bar was very friendly and everyone made a great service.
Read more
Date of stay: February 2024
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Barnie Wamoto, Owner at Crowne Plaza Nairobi Airport
Responded 2 weeks ago
Dear Tanja K,  Thank you so much for taking the time out to providing us with your valuable feedback and I am delighted to learn that you had a pleasant experience with us. We look forward to hosting you again soon.  Sincerely, Barnabas Wamoto General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Maxwell M wrote a review Feb 2024
1 contribution
A beautiful hotel with very friendly staff . breakfast buffet was really nice with different choices. Had an evening meal and we were impressed by the service from Ritah , she's keen to detail and warm. Chef Arun was also going round to the guest to know how the food is something you wont see in most hotels . The pricing was reasonable and worth the spend.the rooms are clean and spacious. The hotel also has a pool area on rooftop and a fitness center. Would definitely come again to make more memories
Read more
Date of stay: February 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Barnie Wamoto, Owner at Crowne Plaza Nairobi Airport
Responded 3 weeks ago
Dear Maxwell M,  Thank you so much for taking the time out to providing us with your valuable feedback and I am delighted to learn that you had a pleasant experience with us. We look forward to hosting you again soon.  Sincerely, Barnabas Wamoto General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Jeff M wrote a review Feb 2024
Brooklyn, New York2 contributions
The hotel is very comfortable and all of the employees are so terrific here. Employees, like a gentleman named Blessing, make the experience exceptional. The rooms are quiet, very clean and I slept so well. I recommend this hotel to anyone staying in Nairobi!
Read more
Date of stay: February 2024Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Barnie Wamoto, Owner at Crowne Plaza Nairobi Airport
Responded 3 weeks ago
Dear Jeff M,  Thank you so much for taking the time out to providing us with your valuable feedback and I am delighted to learn that you had a pleasant experience with us. We look forward to hosting you again soon.  Sincerely, Barnabas Wamoto General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Patricia K wrote a review Feb 2024
1 contribution
I met Wonderful friendly staff at the pool bar. The ambiance and the view was amazing for unwinding . Very nice cocktails at the bar made my Drix. Had to take more of what he made. I met Ritah and mediatrix who were very friendly and approachable . It was a wonderful experience.
Read more
Date of stay: February 2024
Value
Location
Service
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Barnie Wamoto, Owner at Crowne Plaza Nairobi Airport
Responded 3 weeks ago
Dear Patricia K,  Thank you so much for taking the time out to providing us with your valuable feedback and I am delighted to learn that you had a pleasant experience with us. We look forward to hosting you again soon.  Sincerely, Barnabas Wamoto General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Previous
123456
Not the right property for you?
There are more places to choose from in the Nairobi area.
PRICE RANGE
RM 788 - RM 976 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
The Lazizi Premiere
LOCATION
KenyaNairobi
NUMBER OF ROOMS
144
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

CROWNE PLAZA NAIROBI AIRPORT: UPDATED 2024 Hotel Reviews, Price Comparison and 743 Photos (Kenya) - Tripadvisor

Frequently Asked Questions about Crowne Plaza Nairobi Airport
Which popular attractions are close to Crowne Plaza Nairobi Airport?
Nearby attractions include African Heritage House Museum (4.6 km), Mayfair tours and safaris (2.4 km), and Joy Bouncing Castles Entertainment (7.3 km).
What are some of the property amenities at Crowne Plaza Nairobi Airport?
Some of the more popular amenities offered include a swimup bar, a rooftop bar, and free wifi.
Which room amenities are available at Crowne Plaza Nairobi Airport?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Crowne Plaza Nairobi Airport?
Guests can enjoy a swimup bar, a rooftop bar, and free breakfast during their stay.
Is parking available at Crowne Plaza Nairobi Airport?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Crowne Plaza Nairobi Airport?
Conveniently located restaurants include Cjs - Imaara, Soaring Eagle Spur - Nairobi, and Paul Caffe.
Are there opportunities to exercise at Crowne Plaza Nairobi Airport?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Crowne Plaza Nairobi Airport have an airport shuttle?
Yes, Crowne Plaza Nairobi Airport offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Crowne Plaza Nairobi Airport have airport transportation?
Yes, Crowne Plaza Nairobi Airport offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Crowne Plaza Nairobi Airport?
Yes, dry cleaning and laundry service are offered to guests.
Does Crowne Plaza Nairobi Airport offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.