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Ole Sereni

Orbitz.comUS$169*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
US$185*
US$169*
US$185*
US$169*
US$185*
US$169*
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Ole Sereni
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1,240 Reviews from our TripAdvisor Community

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Showing 1,155: English reviews
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London, United Kingdom
Reviewed 4 days ago NEW

Given Nairobi's notorious traffic this place is worth knowing about as it is close tot the airport, has a terrace with terrific view and good food. A good tactic on your last day in Nairobi (especially if a Friday!) is to have your last meetings here. Locals who live on this side of town also like it as they are...

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Helpful?
Thank patrick D
Ghulam S, General Manager at Ole Sereni, responded to this review

Thank you for taking time to give us your positive review. We look forward to welcoming you back.

Reviewed 1 week ago via mobile

As season travel ,ole sereni experience left me wonder where I was in heaven where people are treated as the most important asset of creation. I had an issue with my payment card all the team on customer care to telephone operators to finance and the waiters who servand us to the staff at business centre made every effort to...

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Helpful?
Thank Andrew I
Ghulam S, General Manager at Ole Sereni, responded to this review

I thank you for sharing your memorable experience. It truly pleases me to hear from a satisfied guest. We hope you will choose Ole-Sereni for your upcoming Special DAY and we look forward to having you back with us soon.

Mumbai (Bombay), India
Reviewed 1 week ago

I was in nairobi for few days and i purposely stayed here for 1 night to get the feeling of national park Its amazing to see the nature and its beauty i had get to see few animals this time breakfast was amazing didnt get time to visit other amenities

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Helpful?
Thank aliakberjamali
Ghulam S, General Manager at Ole Sereni, responded to this review

Thank you so much for choosing our services. I am glad to learn that your stay was pleasant and we look forward to welcoming you back.

Brisbane, Australia
Reviewed 1 week ago via mobile

Great hotel. We first visited this hotel back in in 2012. This year we spent two night here. Great hotel,reasonably close to the airport. Staff very helpful and friendly. Fun having it bordering a national park with frequent visits from animals.

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Helpful?
Thank Gina B
Ghulam S, General Manager at Ole Sereni, responded to this review

Thank you so much for patronising our services. I am pleased to hear that your stay was a pleasant one and we look forward to welcoming you back.

Reviewed 1 week ago

Would recommend this hotel to anyone staying in Nairobi. The food, gymnasium and rooms are top class! Service is friendly. The restaurant may be a little slow at times, but the food makes it worth it.

Review collected in partnership with this hotel
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Helpful?
Thank michaelmU2882OD
Ghulam S, General Manager at Ole Sereni, responded to this review

Thank you so much for taking time to share your positive experience. We look forward to welcoming you back.

Mombasa
Reviewed 2 weeks ago

Its always wonderful to stay at Ole Sereni. The staff are amazing, the food is fantastic, the ambience is awesome and the service is superb. I love the rooms and the fact that you can see wildlife from your room makes it even more exciting. The beds are so comfy. For me, this is the hotel!!

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Helpful?
Thank EdwintheGray
Ghulam S, General Manager at Ole Sereni, responded to this review

Thank you so much for giving us Full Points!!! I am very pleased to learn that your stay was memorable and look forward to welcoming you back.

Reviewed 2 weeks ago

The overall stay at this hotel has always been very good, always spend a night while in transit and generally service is excellent, at times some amenities are missing from the room itself but this is usually rectified quickly.

Review collected in partnership with this hotel
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Helpful?
Thank bricrossman
Ghulam S, General Manager at Ole Sereni, responded to this review

Thank you so much for taking time to share your feedback. We look forward to having you back with us soon.

Nairobi, Kenya
Reviewed 2 weeks ago

the service is OK the hotel some world animal craft in it which makes it to look nice actually you can real know the meaning and being proud of our country Kenya .the cleanliness is OK the bacon part of it looks nice and i cant wait to go back there

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Helpful?
Thank Justice O
Ghulam S, General Manager at Ole Sereni, responded to this review

Thank you for sharing your positive feedback. We look forward to having you back with us soon.

Reviewed 2 weeks ago

Everything seems perfect except the attitude of the staff. Nice interior decor, beautiful rooms with comfortable bed and all amenities. I cannot find fault with the facilities as clearly a lot of resources have been spent to ensure one is comfortable. The service however leaves a lot to be desired. Being a regular client, it would be expected that the...

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Helpful?
Thank Ken M
Ghulam S, General Manager at Ole Sereni, responded to this review

Thank you for sharing your experience. I regret to learn that your stay was unsatisfactory and I am sure we could have done a far superior job in managing your requests. I will assure this matter is taken up with outmost severeness and I look forward to welcoming you back with an assurance of superior levels of service delivery.

Nairobi, Kenya
Reviewed 2 weeks ago

The service was okay and nothing to disappoint. The bitings were okay. I did love their attention to detail when you needed to be served. The waiters were quite efficient and on point. We did the poolside sitting area from where the view to the national park was relaxing. they did not seem to mind our large group of friends...

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Helpful?
Thank Martin_Wahogo
Ghulam S, General Manager at Ole Sereni, responded to this review

Thank you so much for taking time to share your experience. I am pleased to lean about your feedback and we look forward to having you back with us soon. (hopefully with better traffic conditions)

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Ole Sereni is a premium wildlife resort strategically located just off the Mombasa road overlooking the Nairobi National Game Park. Centrally positioned between the international airport and the city center, this is the only hotel bordering the wilds of the National Park. Ole Sereni offers all comforts and services to the business as well as leisure travelers and enjoys proximity to the central business district, international organizations, financial institutions, government offices and industrial area. ... more   less 

Additional Information about Ole Sereni

Address: Mombasa Road, Nairobi 00500, Kenya
Region: Kenya > Nairobi
Price Range: RM769 - RM1,110 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Ole Sereni 4.5*
Number of rooms: 134
Reservation Options:
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Also Known As:
Ole - Sereni Hotel, Nairobi Hotel Nairobi
Hotel Style:
#10 Spa Hotel in Nairobi
#13 Family Hotel in Nairobi
#15 Luxury Hotel in Nairobi
#15 Business Hotel in Nairobi
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Questions & Answers

Here's what travellers have asked, with answers from Ole Sereni staff and other travellers.
16 questions
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See all questions (16)

Questions? Get answers from Ole Sereni staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“facing national park”
aliakberjamali, 18 May 2017 | Read review
“Rooms with even numbers have a lovely view of the park.”
EdwintheGray, 15 May 2017 | Read review
“Definitely try a room that faces the park for a lovely view.”
Martin_Wahogo, 9 May 2017 | Read review
“All rooms are off corridors - try and get one far away from the doors connecting to the main stair way.”
Dom9610, 23 Apr 2017 | Read review
“Ask for a room overlooking the National Park”
stevefI4622GQ, 11 Apr 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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