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Ole Sereni

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Ole Sereni
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1,206 Reviews from our TripAdvisor Community

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Showing 1,122: English reviews
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Pewaukee
Reviewed 2 days ago NEW

We have stayed at Ole Sereni many times over the years. The service provided by the staff is wonderful. The food just great. Our rooms very comfortable. Very convenient location adjacent to the Nairobi national Park.

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Helpful?
Thank Gilbert B
London
Reviewed 3 days ago NEW

Very nice hotel. Public areas are five star, rooms were four star (though we were in the cheapest room, so the more expensive classes may be different). Excellent food and fantastic views from the terraces of the various bars and restaurants. Staff were overall incredibly friendly and helpful, in particular the front desk. The exception was the hotel's taxi service,...

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Thank LondonerAbroad70
Lagos, Nigeria
Reviewed 4 days ago NEW

Not a bad stay but I think the Hotel is a little bit expensive. I have stayed in equally priced hotels but with better ambience and feel. I still try to understand what I got for paying that much. Not sure I will recommend it because of the price.

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Thank holidaying_w_Africa
Ghulam S, General Manager at Ole Sereni, responded to this review

Thank you for taking time to share your feedback. I am glad to learn that your stay was pleasant and look forward to welcoming you back.

London, United Kingdom
Reviewed 1 week ago NEW

Closest decent hotel to the airport. Even now it finds itself located on the new bypass rooms are still quiet due to good sound insulation, although they are adequate in size rather than generous. Buzzy circualtion space, bars and restaurant, all linked up but the cooking smells spread everywhere too. Stick to ordering a straightforward beer, a cocktail was a...

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Thank rodmac2017
Ghulam S, General Manager at Ole Sereni, responded to this review

Thank you for sharing your feedback. I am have taken note of your experience at the bar and we will ensure it is rectified right away and look forward to welcoming you back.

Nairobi, Kenya
Reviewed 1 week ago via mobile

Located on the busy mombasa road in Nairobi is this treasure we call ole sereni.Truth be told i always wanted to go there but it has always seemed way out of reach for me. But one fine evening, my patner suprised me and took me there...i was extatic to say the least.So on arrival, the staff were quite cordial and...

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Thank Natalie W
Ghulam S, General Manager at Ole Sereni, responded to this review

I am extremely pleased to learn about your experience and thank you for sharing it. I am glad you found our services up-to your standards and we look forward to having you back with us soon.

Kampala, Uganda
Reviewed 1 week ago

The hotel has a great national park view. I got to see some animals a few meters away. The staff is awesome and friendly. The rooms are good and i loved their breakfast, it is kinda of multi-choice and its a few kilometers near the airport

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Helpful?
Thank AgBryn
Ghulam S, General Manager at Ole Sereni, responded to this review

Thank you so much for taking time to share your positive feedback. We look forward to welcoming you back.

Reviewed 1 week ago via mobile

Location is best . Well connected to city and airport. Restaurant provides all requirements. I suggest one of the best place to stay after your busy schedule. If you are Asians breakfast is well served with your need.

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Thank bharat u
Ghulam S, General Manager at Ole Sereni, responded to this review

Thank you so much for giving us Full Points!! I am very pleased to learn that your stay was pleasant and look forward to having you back with us soon.

Tripoli, Lebanon
Reviewed 1 week ago

The amenities were very comfortable and had a home away from home feel. The restaurant has an excellent view of the National Park! The staff were always welcoming. Overall a lovely location, fantastic views and excellent staff!

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Thank maggy20002017
Ghulam S, General Manager at Ole Sereni, responded to this review

Thank you for sharing your positive feedback. I am pleased to learn that your stay was pleasant and look forward to welcoming you back.

Dubai, United Arab Emirates
Reviewed 2 weeks ago via mobile

I stay here often on business. The staff are lovely, the view of the park is fabulous, there are occasionally some animals to watch in the park. Not as many as the web site suggest though! The rooms are quite basic and could do with an update. It seems noise is not something management worry about too much, so aircon,...

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1Thank bevano77
Ghulam S, General Manager at Ole Sereni, responded to this review

Thank you for taking time to share your feedback. I have taken stock of your concerns which will be addressed right away and we look forward to welcoming you back.

Nairobi, Kenya
Reviewed 2 weeks ago

I went to have breakfast buffet with my wife and paid 7000 for both of us. Money isnt the issue. but the food. I dont know where to start. I didnt enjoy it at all. from the pancakes, the cakes and pastries, the eggs. i think they need better chefs. I also didnt see one animal in the adjacent national...

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Helpful?
Thank jacksonpeters595
Ghulam S, General Manager at Ole Sereni, responded to this review

Thank you for taking time to share your feedback. I have taken note of your comment regarding our Breakfast spread and we will ensure the standards are upheld. We look forward to welcoming you back.

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Ole Sereni is a premium wildlife resort strategically located just off the Mombasa road overlooking the Nairobi National Game Park. Centrally positioned between the international airport and the city center, this is the only hotel bordering the wilds of the National Park. Ole Sereni offers all comforts and services to the business as well as leisure travelers and enjoys proximity to the central business district, international organizations, financial institutions, government offices and industrial area. ... more   less 

Additional Information about Ole Sereni

Address: Mombasa Road, Nairobi 00500, Kenya
Region: Kenya > Nairobi
Price Range: RM939 - RM1,236 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Ole Sereni 4.5*
Number of rooms: 134
Reservation Options:
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Also Known As:
Ole - Sereni Hotel, Nairobi Hotel Nairobi
Hotel Style:
#9 Spa Hotel in Nairobi
#13 Family Hotel in Nairobi
#14 Luxury Hotel in Nairobi
#15 Business Hotel in Nairobi
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Questions & Answers

Here's what travellers have asked, with answers from Ole Sereni staff and other travellers.
13 questions
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Rotterdam, The Netherlands
Indianapolis, Indiana

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Questions? Get answers from Ole Sereni staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request room with view of Nairobi National Park.”
 of 5 bubbles GBoese, 21 Mar 2017 | Read review
“ask for a room with a national park view”
 of 5 bubbles AgBryn, 12 Mar 2017 | Read review
“Get park rooms”
 of 5 bubbles maggy20002017, 11 Mar 2017 | Read review
“Make sure you have a park-view room. And ask for a la carte menus during the buffets.”
 of 5 bubbles PostcardPress, 27 Feb 2017 | Read review
“best views and accesibility”
 of 5 bubbles Dan_ndambuki, 20 Feb 2017 | Read review
5 of 5