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Sankara Nairobi

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Traveller (246)
Room & Suite (114)
Dining (66)
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Overview
  • Excellent61%
  • Very good29%
  • Average5%
  • Poor3%
  • Terrible2%
Travellers talk about
“rooftop bar”(83 reviews)
“top floor”(28 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5 Star Hotel
All hotel details
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Reviews (1,017)
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973 results
Traveller rating
577
276
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34
27
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577
276
59
34
27
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All reviewsrooftop barartisan restauranttop floorthe club loungebusiness hotelwestlands areagreat businesssarit centrefirst floorbusiness travelmodern hotelfive star hotelbreakfast buffet ismain restaurantshopping mallrooms are spaciousshankar
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161 - 165 of 973 reviews
Reviewed 21 May 2017

+ very clean + spacious rooms + good desk in the room for work. In case you need to do some work from the hotel. + friendly staff + excellent breakfast buffet + good coffee + good location to get around the city - VAT...More

Thank tafabian
Response from Sankara N, General Manager at Sankara NairobiResponded 22 May 2017

Dear tafabian, Thank you for your wonderful review of Sankara Nairobi. It is wonderful to see you have rated us positively on so many aspects especially our staff service. In regards to the VAT and Taxes, these are in line with government regulations which we...More

Reviewed 20 May 2017

The Sankara is a wonderful hotel that I highly recommend to anyone visiting Nairobi. I stayed here for almost three weeks between April and May, and I plan to stay again. The best thing about the hotel is definitely the staff. John, in the lobby,...More

Thank Nicole G
Response from Sankara N, General Manager at Sankara NairobiResponded 22 May 2017

Dear Nicole G, Thank you so much for taking the time to review Sankara Nairobi. It is wonderful to read that you highly recommend Sankara to anyone visiting Nairobi. It is always a pleasure for me to read when guests mention staff members name who...More

Reviewed 20 May 2017 via mobile

Sankara is the most comfortable way to stay in Westlands. A true oasis in the middle of the crazy bustle. But also close enough to the Sarit Centre mall to allow me to stretch my legs a bit. Wonderful staff at the restaurant, bar, gym,...More

Thank rbh060365
Response from Sankara N, General Manager at Sankara NairobiResponded 22 May 2017

Dear rbh060365, Thank you for taking time to review Sankara Nairobi. It is a pleasure to read that you had a wonderful experience with Sankara and rate our location very highly. The best part is your appreciation of our staff service who strive for all...More

Reviewed 18 May 2017 via mobile

Excellent hotel and facilities. Customer service leaves a lot to be desired and is generally very poor. Some staff are well intentioned, but somehow manage to lose the customer service element. Good is good when the restaurant finally manages to serve you.More

Thank Sanjeev S
Response from Sankara N, General Manager at Sankara NairobiResponded 19 May 2017

Dear Sanjeev S, Thank you for your review, we appreciate the fact that you consider our facilities to be excellent, I do apologize for the service gaps you experienced, please be rest assured this is something we take very seriously. Could you please send me...More

Reviewed 18 May 2017

I organized my high school Prom at this hotel in November 2016 and they had the best service I have ever witnessed in my life. From complimentary rooms to friendly staff, the entire atmosphere was very professional yet friendly. Perfect location too, as it's in...More

Thank Kymberli A
Response from Sankara N, General Manager at Sankara NairobiResponded 19 May 2017

Dear Kymberli A, Thank you for taking the time to review Sankara Nairobi. It is a pleasure to read that you had a wonderful experience with us and consider us to have the best service and perfect location. We look forward to hosting you again...More

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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Heated pool
Outdoor pool
Details
Price range
US$209 - US$331 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Family Hotel in Nairobi
#4 Business Hotel in Nairobi
#5 Spa Hotel in Nairobi
#10 Luxury Hotel in Nairobi
#11 Romantic Hotel in Nairobi
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$209 - US$331 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Family Hotel in Nairobi
#4 Business Hotel in Nairobi
#5 Spa Hotel in Nairobi
#10 Luxury Hotel in Nairobi
#11 Romantic Hotel in Nairobi
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (246)
Room & Suite (114)
Dining (66)
Pool & Beach (10)
Business Centre & Event Rooms (6)
Questions & Answers
Ask a question
Poonam003
24 April 2017|
Answer
Response from Sankara N | Property representative |
Dear Poonam003, Yes we do have disabled rooms. If you would like to make a reservation or need any further information please contact us via our website. We look forward to welcoming you soon. Have a great day! Warm... More
0
Votes
Room Tips
"Great comfortable business hotel"
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"Make early reservation"
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"higher floor rooms have a better view."
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"Rooms on the 6th floor facing Jacaranda side"
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