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Southern Sun Mayfair Nairobi

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#10 of 162 Hotels in Nairobi
Certificate of Excellence
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811 Reviews from our TripAdvisor Community

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Showing 706: English reviews
New Delhi, India
Reviewed 2 days ago NEW

Hotel is good and I will prefer in coming trips I also advise to my friend and friends to stay in southern sun Mayfair Hotel when go in Nairobi. Hotel Environment is excellent and staff is very nice.Thnaks

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank gaurav212
Perth, Australia
Reviewed 4 days ago NEW

We arrived late in the day, and after bring on safari for 2 weeks in kind of a need for a warm shower. Everyone made us feel welcome and were happy to help, this included even May the office cat. The restaurant was very good value and lovely to sit and relax in the evening. Be aware, Fred the restaurant...

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank Keith B
Johannesburg, South Africa
Reviewed 1 week ago

I had the best time in at this hotel. I was a bit worried about having a room next to the pool, thinking it would be noisy, but there was no such. It was very peaceful.The hotel staff was professional, always helpful and gave service with a smile. The 24 hour room service is reliable. The breakfast was awesome and...

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank keolet2017
Reus, Spain
Reviewed 1 week ago

We stayed at this hotel to rest before our Safari (after the international flights), as the hotel is relatively close to the airport, and in Nairobi the traffic is very bad. We also stayed at the hotel as a transit between safaris. It is a nice and very quiet hotel, with interior gardens and a fantastic swimming pool. The staff...

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Helpful?
Thank Toni P
Lagos, Nigeria
Reviewed 1 week ago

The word that best describes this hotel is DISAPPOINTING. Its just a big maze of confusion. Several entrances and exits with no direction or coordination, leaves in the pool, shoddy concierge service during my early check out, no clear pick up and drop off points. The Southern Sun Hotels are a brand i have come to love and respect. In...

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Helpful?
Thank Fatima U
London, United Kingdom
Reviewed 2 weeks ago

We stayed here for two nights after safari to relax and were lucky enough to be upgraded to an executive room overlooking the main pool. Room was spacious, characterful and clean. Bed was wonderfully comfortable, ensuring a good sleep after a tiring few days. Bathroom was also nice, though perhaps a little tired and in need of an upgrade. The...

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Helpful?
Thank wimbledonjoshis86
Reviewed 2 weeks ago

I was very disappointed with the hotel. The rooms are quite old and the hotel needs renovation. There was no air con in the room and no heater. We were freezing at night. Moreover, we had a room with a view over the pond which was very disturbing at night because of the noise made by the frogs. WIFI connection...

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Helpful?
Thank viloshna s
Hong Kong, China
Reviewed 3 weeks ago via mobile

The Mayfair seems to be one of the first western hotels in the area, in the beginning of its time it must have been far out of the city. It still has lots of green on the property, impressive trees can be found near both pool areas. We have stayed only 2 nights, thus i can't really say anything about...

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1Thank elmolebowsky
Juba, South Sudan
Reviewed 3 weeks ago

We stayed in Southern Sun for three nights and had a great time. The location is very good, it is quiet and very green. The staff goes extra mile to address any issues, and all runs smooth. Spurs restaurant is a part of the hotel, and we frankly did not feel a need to go anywhere else. i would recommend...

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Helpful?
Thank Veton O
Nairobi, Kenya
Reviewed 3 weeks ago via mobile

My family had Christmas lunch at Southern Sun in Westlands. While we have been there before at the Spur restaurant, today we ate at the pool side restaurant. As expected it was full of clientele. The buffet was very well presented, with a mix of local and continental cuisine. The meats...fish, beef, gamon ham, lamb were especially succulent, tender and...

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Helpful?
Thank Bettie G

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Breakfast included
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
SOUTHERN SUN MAYFAIR IS ONE OF NAIROBI'S BEST KNOWN LANDMARKS THAT FIRST ENJOYED ITS HEYDAY IN 1940'S COLONIAL KENYA. IT HAS BEEN EXTENSIVELY REFURBISHED TO PROVIDE MODERN FACILITIES, YET RETAINS THE UNDERSTATED CHARM AND ELEGANCE OF YESTERYEAR. THE HOTEL IS SITUATED CLOSE TO THE CITY CENTRE AND ONLY 20KM FROM JOMO KENYATTA INTERNATIONAL AIRPORT. WE WELCOME GUESTS TO EXPERIENCE THE TRADITIONAL WARMTH AND HOSPITALITY FOR WHICH BOTH KENYA AND SOUTHERN SUN ARE RENOWNED. ... more   less 

Additional Information about Southern Sun Mayfair Nairobi

Address: Cnr. Parklands Road & Msapo Close, Parklands, Nairobi 00800, Kenya
Region: Kenya > Nairobi
Price Range: RM857 - RM1,125 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Southern Sun Mayfair Nairobi 4*
Number of rooms: 171
Reservation Options:
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Also Known As:
Southern Sun Mayfair Nairobi Hotel Nairobi
Holiday Inn Nairobi
Nairobi Holiday Inn
Hotel Style:
#1 Casino Hotel in Nairobi
#4 Family Hotel in Nairobi
#8 Business Hotel in Nairobi
#10 Luxury Hotel in Nairobi
#14 Romantic Hotel in Nairobi
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Questions & Answers

Here's what travellers have asked, with answers from Southern Sun Mayfair Nairobi staff and other travellers.
12 questions
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Preston, United Kingdom
5 months ago
1 month ago
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6 months ago

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Questions? Get answers from Southern Sun Mayfair Nairobi staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“No idea. Wasn't crazy about going through an outdoor maze to get to my room.”
 of 5 bubbles fatimau_13, 5 Jan 2017 | Read review
“ground floor rooms are worth the extra as you can sit outside and chill.”
 of 5 bubbles wimbledonjoshis86, 4 Jan 2017 | Read review
“rooms overlooking the garden are the best. rooms towards the street can get somewhat noisy.”
 of 5 bubbles vet0n0, 25 Dec 2016 | Read review
“We stayed in room 253 and loved it.”
 of 5 bubbles 930michaelm930, 16 Dec 2016 | Read review
“ask for a room overlooking one of the pools or a garden area”
 of 5 bubbles thewilsonswanderings, 4 Dec 2016 | Read review
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