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Southern Sun Mayfair Nairobi

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Traveller (283)
Room & Suite (43)
Pool & Beach (26)
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Overview
  • Excellent43%
  • Very good41%
  • Average11%
  • Poor4%
  • Terrible1%
Travellers talk about
“the holiday inn”(19 reviews)
“golden spur”(10 reviews)
“spur restaurant”(22 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star Hotel
All hotel details
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Rooms
1 Jul2 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (996)
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867 results
Traveller rating
390
342
89
39
7
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LanguageEnglish
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390
342
89
39
7
Show reviews that mention
All reviewsthe holiday inngolden spurspur restaurantpoolside restaurantcolonial style hotelan oasisbreakfast and dinnerexcellent breakfastpool sidebusy citybusiness tripwi fimasai maraenjoyed my stayhome away from homesafarifrogs
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1 - 5 of 867 reviews
Reviewed 3 days ago

We stayed here the first and the last night of our group tour of Kenya and Tanzania. We arrived very late the first night and had a nominal room that was clean with helpful staff. It was fine as we got up early and left.The...More

Thank Barbara M
Response from Khavere, Manager at Southern Sun Mayfair NairobiResponded 2 days ago

Dear Barbara M, Thank you for your kind words. We are glad you had a good stay with us. Looking forward to hosting you in the near future. Kind Regards

Reviewed 4 days ago via mobile

I recently had the pleasure of spending a week at the Southern Sun Mayfair in Nairobi. From check in to departure I had a wonderful experience. The staff are so incredibly welcoming that I soon forgot that I was there on my own. Efficient service,...More

Thank Caroline M
Response from Khavere, Manager at Southern Sun Mayfair NairobiResponded 2 days ago

Dear Caroline M, Thank you for your kind words. We are glad you had a good stay with us. Looking forward to hosting you in the near future. Kind Regards

Reviewed 1 week ago

An excellent and pleasant stay in a hotel with a classic atmosphere. Excellent breakfast, lunch and dinner. Friendly and professional staff contributed to make my stay without problems.Value for money.

Review collected in partnership with Tsogo Sun Hotels
Thank infoD8766MY
Response from Khavere, Manager at Southern Sun Mayfair NairobiResponded 1 week ago

Dear infoD8766MY, Thank you for your kind words. We are glad you had a good stay with us. We will definately share your feedback with the team. Looking forward to hosting you in the near future. Kind Regards

Reviewed 2 weeks ago

I enjoyed my stay in the hotel and had a beautiful experience. Felt a touch on class and prestige and the experience was that feel of being home away from home. I thank the management for the excellent service provided. Keep it up

Review collected in partnership with Tsogo Sun Hotels
Thank cherorotb
Response from Khavere, Manager at Southern Sun Mayfair NairobiResponded 1 week ago

Dear Cherorotb, Thank you for your kind words. We are glad you had a good stay with us. Looking forward to hosting you in the near future. Kind Regards

Reviewed 3 weeks ago

You need to improve the rooms in terms of design and quality. I liked the service and the location especially the greenish. The hotel's restaurant was fantastic, the breakfast and the dinner were also delicious and awesome.

Review collected in partnership with Tsogo Sun Hotels
Thank hashimabdinoor
Response from Khavere, Manager at Southern Sun Mayfair NairobiResponded 3 weeks ago

Dear hashimabdinoor, Thank you for your honest feedback. We have forwarded your concerns to our business development team. We are glad the other facilities met your expectations. We do look forward to hsoting you in the near future. Kind Regards,

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Breakfast included
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
US$210 - US$302 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Casino Hotel in Nairobi
#2 Family Hotel in Nairobi
#8 Business Hotel in Nairobi
#14 Romantic Hotel in Nairobi
#16 Luxury Hotel in Nairobi
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$210 - US$302 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Casino Hotel in Nairobi
#2 Family Hotel in Nairobi
#8 Business Hotel in Nairobi
#14 Romantic Hotel in Nairobi
#16 Luxury Hotel in Nairobi
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (283)
Room & Suite (43)
Pool & Beach (26)
Dining (25)
Family and Play Areas (6)
Business Centre & Event Rooms (4)
Questions & Answers
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صدام ب
29 November 2016|
AnswerShow all 4 answers
Response from Stephen T | Reviewed this property |
If you are a guest nothing, but I am not sure what you would pay if you are not a guest or whether they even let non-guest into the hotel to swim. They have a gym for non-guests so I imagine access to the pool is somehow... More
1
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صدام ب
29 November 2016|
AnswerShow all 5 answers
Response from Enemalm | Reviewed this property |
It is free.
0
Votes
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Jill L
4 August 2016|
AnswerShow all 6 answers
Response from Michael P | Property representative |
Dear Jill L Thank you for your interest in Southern Sun Mayfair Nairobi. Travel time from the airport depends on the arrival time of your flight. Kindly advise on what time your flight arrives in order for us to answer... More
0
Votes
Room Tips
"Stay on ground facing rooms especially the ground floor ones."
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"have two pools so you could ask for a room near the pool at the back towards the car park."
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"always book through the internet, it is much cheaper"
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"Get a room at floor level, away from the water features as the frogs may keep you awake🤣"
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