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Southern Sun Mayfair Nairobi

952 reviews
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Traveller (264)
Room & Suite (41)
Pool & Beach (26)
Overview
  • Excellent43%
  • Very good42%
  • Average11%
  • Poor3%
  • Terrible1%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4.0 Star Hotel
All hotel details
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Rooms
28 Jan29 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (952)Write a Review
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All reviewsthe holiday innspur restaurantpoolside restaurantbeautiful gardenscolonial stylean oasisbreakfast and dinnerexcellent breakfastpool sidebusiness tripenjoyed my staymasai marahome away from homesafarifrogsspursgym
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191 - 195 of 828 reviews
Reviewed 7 September 2016

I loved this hotel. The only reason I didn't give it an 'excellent' rating is because the rooms are quite outdated. But it's a very lovely facility with incredible grounds, a fantastic staff, and incredible food.More

Thank AdinaLav
Response from Michael P, General Manager at Southern Sun Mayfair NairobiResponded 13 September 2016

Dear AdinaLav Thank you so much for your recent visit to Southern Sun Mayfair Nairobi and thank you for your valuable feedback regarding your experience with us. We are delighted that you enjoyed your stay overall. Your comments have been constructively communicated to our Development...More

Reviewed 5 September 2016

I had difficulties with delayed luggage arrival, and the Southern Sun Mayfair staff did all they could to help me follow up with the airline to retrieve my luggage. The team also surprised me with a birth card and treat, making my birthday special, particularly...More

Review collected in partnership with Tsogo Sun Hotels
Thank patriciasZ5628VW
Response from Michael P, General Manager at Southern Sun Mayfair NairobiResponded 13 September 2016

Dear patriciasZ5628VW Thank you so much for your recent visit to Southern Sun Mayfair Nairobi and thank you for your valuable feedback regarding your experience with us. We are delighted that you enjoyed our hospitality and that we had the opportunity to surprise you by...More

Reviewed 5 September 2016

Since the security officer to the Director, you get the attention of a family member, an old friend.I highly recommend this hotel even for one night; just for fun to have fun and meet people formidales.More

Review collected in partnership with Tsogo Sun Hotels
Thank ermelj2016
Response from Michael P, General Manager at Southern Sun Mayfair NairobiResponded 13 September 2016

Dear ermelj2016 Thank you so much for your recent visit to Southern Sun Mayfair Nairobi and thank you for your valuable feedback regarding your experience with us. Thank you for your very kind comments regarding our Team - much appreciated. We are delighted that you...More

Reviewed 5 September 2016

I appreciate the professional way all your staff handle guests. I would also like to commend the staff on their readiness to offer assistance to guests, the clean environment of the hotel, tasty meals and clean rooms (especially the fruit basket!) and all other facilities.More

Review collected in partnership with Tsogo Sun Hotels
Thank kennethirankhundan
Response from Michael P, General Manager at Southern Sun Mayfair NairobiResponded 13 September 2016

Dear kennethirankhundan Thank you so much for your recent visit to Southern Sun Mayfair Nairobi and thank you for your valuable feedback regarding your experience with us. We are delighted that you enjoyed our hospitality and the contact you had with our Team members. We...More

Reviewed 2 September 2016 via mobile

This hotel is a sprawling low rise from the early days of Nairobi. It is centrally situated in parklands and an easy walk to the nearest shopping centre. The food is good from 2 main restaurants, a franchised Spur and a hotel restaurant set at...More

Thank Thewholestory
Response from Michael P, General Manager at Southern Sun Mayfair NairobiResponded 13 September 2016

Dear Thewholestory Thank you so much for your recent visit to Southern Sun Mayfair Nairobi and thank you for your valuable feedback regarding your experience with us. We are delighted that you enjoyed your stay overall and we look forward to welcoming you back to...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free Parking
Free High Speed Internet ( WiFi )
Breakfast included
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Breakfast included
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
US$197 - US$306 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Casino Hotel in Nairobi
#2 Family Hotel in Nairobi
#8 Business Hotel in Nairobi
#10 Luxury Hotel in Nairobi
#14 Romantic Hotel in Nairobi
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$197 - US$306 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Casino Hotel in Nairobi
#2 Family Hotel in Nairobi
#8 Business Hotel in Nairobi
#10 Luxury Hotel in Nairobi
#14 Romantic Hotel in Nairobi
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (264)
Room & Suite (41)
Pool & Beach (26)
Dining (25)
Hotel & Grounds (172)
Family and Play Areas (6)
Business Centre & Event Rooms (4)
Bathroom (2)
Questions & Answers
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صدام ب
29 November 2016|
AnswerShow all 4 answers
Response from Stephen T | Reviewed this property |
If you are a guest nothing, but I am not sure what you would pay if you are not a guest or whether they even let non-guest into the hotel to swim. They have a gym for non-guests so I imagine access to the pool is somehow... More
1
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صدام ب
29 November 2016|
AnswerShow all 5 answers
Response from Enemalm | Reviewed this property |
It is free.
0
Votes
Google Translation
Jill L
4 August 2016|
AnswerShow all 6 answers
Response from Michael P | Property representative |
Dear Jill L Thank you for your interest in Southern Sun Mayfair Nairobi. Travel time from the airport depends on the arrival time of your flight. Kindly advise on what time your flight arrives in order for us to answer... More
0
Votes
Room Tips
"always book through the internet, it is much cheaper"
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"Get a room at floor level, away from the water features as the frogs may keep you awake🤣"
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"Ask for a garden room."
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"If you did not read my review, stay towards the inner part away from the roads"
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