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Southern Sun Mayfair Nairobi

Jumia TravelUS$146*
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#10 of 164 Hotels in Nairobi
Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
US$383*
US$146*
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US$193*
US$195*
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Southern Sun Mayfair Nairobi
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866 Reviews from our TripAdvisor Community

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There are newer reviews for Southern Sun Mayfair Nairobi
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Showing 756: English reviews
Reviewed 24 April 2016 via mobile

The staff were very friendly and helpful. The food was a bit on the higher side though, good quality but definitely on the higher side. (I recommend the ribs by the way). The ambience is brilliant and the place is very very well maintained, clean and presentable. If you have the financial cushioning then the experience will be very satisfactory,...

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Helpful?
Thank Martin K
Michael P, General Manager at Southern Sun Mayfair Nairobi, responded to this review

Dear Martin K Thank you so much for your recent visit to Southern Sun Mayfair Nairobi and thank you for your valuable feedback regarding your experience with us. We are delighted that you enjoyed your stay and we look forward to welcoming you back to Southern Sun Mayfair Nairobi in the near future. Kind regards, Michael Phillipson General Manager

SS
Reviewed 23 April 2016

Southern Sun Mayfair is one of best destinations in Nairobi. I liked everything. It's classic type hotel, quite and nice place to spend clam holiday. The rooms, food and service was awesome. Do you want to stay in environmental friendly place, love trees and green life? Go to Mayfair.

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank teshager
Michael P, General Manager at Southern Sun Mayfair Nairobi, responded to this review

Dear Mr TTT Thank you so much for your recent visit to Southern Sun Mayfair Nairobi and thank you for your valuable feedback regarding your experience with us. We are delighted that you enjoyed your stay and we look forward to welcoming you back to Southern Sun Mayfair Nairobi in the near future. Kind regards, Michael Phillipson General Manager

Aalborg, Denmark
Reviewed 15 April 2016

Always stay here - and always will. The service is of very high quality - and very personal. They know when to approach you - and when not to. And the hotel garden indescribably beautiful... a little oasis

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank birgittej708
Michael P, General Manager at Southern Sun Mayfair Nairobi, responded to this review

Dear birgittej708 Thank you so much for your recent visit to Southern Sun Mayfair Nairobi and thank you for your valuable feedback regarding your experience with us. We are delighted that you enjoyed your stay with us again, it is always a pleasure having you stay with us and we look forward to welcoming you back to Southern Sun Mayfair...

Chennai (Madras), India
Reviewed 11 April 2016

Even though it was my first stay, I was invited for the evening party with other guests, which gave me an opportunity to meet lot of people. Room is excellent and service is fine. Suggest to keep some fruits in the room, so that if guest arriving in the late night and can have the fruits as their dinner, instead...

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank 368ganeshk
Michael P, General Manager at Southern Sun Mayfair Nairobi, responded to this review

Dear 368ganeshk Thank you so much for your recent visit to Southern Sun Mayfair Nairobi and thank you for your valuable feedback regarding your experience with us. We are delighted that you enjoyed your stay and thank you for your recommendation, our Food and Beverage Team will take this into consideration. We look forward to welcoming you back to Southern...

Doha, Qatar
Reviewed 11 April 2016

ITS REALLY UNBELIEVABLE THAT THIS HOTEL IS EVEN A 5 STAR. immediately you get into the room it looks so old from the carpet,curtains,sink,teabag holder have rust on the inside.they leave the windows open and mosquitoes fly in,for that they provide a mosquito spray.........seriously how can someone sleep with that smell ????

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
1Thank dapoo843
Michael P, General Manager at Southern Sun Mayfair Nairobi, responded to this review

Dear dapoo843 Thank you so much for your recent visit to Southern Sun Mayfair Nairobi and for your valuable feedback regarding your experience with us. Thank you for taking the time to chat to me today on the telephone, it was a pleasure to chat to you. We are most disappointed that you did not enjoy your experience with us...

Dublin, Ireland
Reviewed 11 April 2016

I have stayed at this hotel severally and just can't resist going back. It's a relatively old hotel but very well maintained, with everything spotlessly clean. The location is great and perfect for where I want to go considering Nairobi traffic. The service is amazing right from Wariara at reservations to the lovely ladies at reception. The elaborate breakfast by...

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Helpful?
Thank Linda L
Michael P, General Manager at Southern Sun Mayfair Nairobi, responded to this review

Dear Linda L Thank you so much for your recent visit to Southern Sun Mayfair Nairobi and thank you for your valuable feedback regarding your experience with us. We are delighted that you enjoyed your stay and thank you for your kind comments regarding our Team members - much appreciated. We look forward to welcoming you back to Southern Sun...

Macclesfield, United Kingdom
Reviewed 10 April 2016

Excellent location with good rooms, old colonial style gives this place a warm ambience and staff are very friendly and helpful from front desk to waiters. I have no complaints about this hotel and would highly recommend it. We stayed twice during our stay in Kenya and both times we had good service. It was our anniversary whilst we were...

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Helpful?
Thank Michelle K
Michael P, General Manager at Southern Sun Mayfair Nairobi, responded to this review

Dear Michelle K Thank you so much for your recent visit to Southern Sun Mayfair Nairobi and thank you for your valuable feedback regarding your experience with us. We are delighted that you enjoyed your stay and we look forward to welcoming you back to Southern Sun Mayfair Nairobi in the near future. Kind regards, Michael Phillipson General Manager

Reviewed 10 April 2016 via mobile

Visited the hotel couple of times last year. The hotel has good size rooms but not the highest of standards. Internet doesn't reach all rooms but it's free. Breakfast was nice with a setting next to the pool. Great location to stay for Nairobi traffic etc.

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Helpful?
Thank Frangos M
Michael P, General Manager at Southern Sun Mayfair Nairobi, responded to this review

Dear Frangos M Thank you so much for your recent visit to Southern Sun Mayfair Nairobi and thank you for your valuable feedback regarding your experience with us. We are delighted that you enjoyed your stay overall. Please note that we have internet/wifi technitions on standby via our business centre or reception should you encounter difficulties in connecting to the...

Tukuyu, Tanzania
Reviewed 8 April 2016

The Hotel services were generally excellent. For me the hotel was in a the best location and my room was well dressed every day, although as I said earlier I had a difficult moment when I had to buy my own toothbrush and a toothpaste from nearby street shops. I t became difficult for me because I had not changed...

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank felichekigava
Michael P, General Manager at Southern Sun Mayfair Nairobi, responded to this review

Dear felichekigava Thank you so much for your recent visit to Southern Sun Mayfair Nairobi and thank you for your valuable feedback regarding your experience with us. We are delighted that you enjoyed your experience with us. Please note that toothbrushes and toothpaste are available on request from our housekeeping department or for sale in our Hotel shop for your...

State College, Pennsylvania
Reviewed 7 April 2016

The Southern Sun Mayfair hotel was a nice stop on our way in and out of Kenya for our safari in Masai Mara. The hotel was decent enough, especially once you see what other options were offered at lower costs. The rooms and hotel could use an update/makeover. The rooms and bathrooms are definitely outdated. The hotel staff was extremely...

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Helpful?
Thank dnh5023
Michael P, General Manager at Southern Sun Mayfair Nairobi, responded to this review

Dear dnh5023 Thank you so much for your recent visit to Southern Sun Mayfair Nairobi and thank you for your valuable feedback regarding your experience with us. We are delighted that you enjoyed your stay overall. Your comments have been constructively communicated to our Development Team for consideration and we look forward to welcoming you back to Southern Sun Mayfair...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Breakfast included
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
SOUTHERN SUN MAYFAIR IS ONE OF NAIROBI'S BEST KNOWN LANDMARKS THAT FIRST ENJOYED ITS HEYDAY IN 1940'S COLONIAL KENYA. IT HAS BEEN EXTENSIVELY REFURBISHED TO PROVIDE MODERN FACILITIES, YET RETAINS THE UNDERSTATED CHARM AND ELEGANCE OF YESTERYEAR. THE HOTEL IS SITUATED CLOSE TO THE CITY CENTRE AND ONLY 20KM FROM JOMO KENYATTA INTERNATIONAL AIRPORT. WE WELCOME GUESTS TO EXPERIENCE THE TRADITIONAL WARMTH AND HOSPITALITY FOR WHICH BOTH KENYA AND SOUTHERN SUN ARE RENOWNED. ... more   less 

Additional Information about Southern Sun Mayfair Nairobi

Address: Cnr. Parklands Road & Msapo Close, Parklands, Nairobi 00800, Kenya
Region: Kenya > Nairobi
Price Range: RM732 - RM1,070 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Southern Sun Mayfair Nairobi 4*
Number of rooms: 171
Reservation Options:
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Also Known As:
Southern Sun Mayfair Nairobi Hotel Nairobi
Holiday Inn Nairobi
Nairobi Holiday Inn
Hotel Style:
#1 Casino Hotel in Nairobi
#4 Family Hotel in Nairobi
#8 Business Hotel in Nairobi
#10 Luxury Hotel in Nairobi
#14 Romantic Hotel in Nairobi
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Questions & Answers

Here's what travellers have asked, with answers from Southern Sun Mayfair Nairobi staff and other travellers.
12 questions
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Preston, United Kingdom
9 months ago
5 months ago
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10 months ago

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Questions? Get answers from Southern Sun Mayfair Nairobi staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay on the side of the bigger pool”
NipunRishi, 22 May 2017 | Read review
“groundfloor rooms and garden is all wheelchair-friendly as far as I have seen.”
J4715UBjohnt, 13 Mar 2017 | Read review
“No idea. Wasn't crazy about going through an outdoor maze to get to my room.”
fatimau_13, 5 Jan 2017 | Read review
“ground floor rooms are worth the extra as you can sit outside and chill.”
wimbledonjoshis86, 4 Jan 2017 | Read review
“rooms overlooking the garden are the best. rooms towards the street can get somewhat noisy.”
vet0n0, 25 Dec 2016 | Read review
5 of 5
Jumia Travel
US$146* /night
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TripAdvisorUS$193
Hotels.comUS$195
AMOMAUS$383
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Prices are for 1 room, 2 adults
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