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InterContinental Nairobi

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Traveller (402)
Room & Suite (173)
Dining (34)
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Overview
  • Excellent28%
  • Very good42%
  • Average20%
  • Poor6%
  • Terrible4%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5 Star Hotel
All hotel details
Offers from InterContinental Nairobi
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Reviews (1,130)
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1,027 results
Traveller rating
302
406
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70
44
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302
406
205
70
44
Show reviews that mention
All reviewsindian restaurantthe club loungeterrace restaurantpool barroom servicecentral locationpool sidebusiness triprooms are nicebreakfast buffet isenjoyed my staymasai maraihgsecuritysafariconciergegym
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1 - 5 of 1,027 reviews
Reviewed 2 days ago

The hotel staff were very professional, I enjoyed my stay. Cecilia was hands-on when I complained about the flies in the resturant, much appreciated. The cleaning staff were on point always and prompt

Thank Shingie J
Hotel's Favourite
Reviewed 23 November 2017

This is always my hotel of choice in Nairobi and its always been a great stay within the city. I noticed some great touches and improvements to my latest stay when I did not think the hotel could up their game any further. I value...More

1  Thank pbjmclean
Response from Dieter_Franke, General Manager at InterContinental NairobiResponded 27 November 2017

Dear pbjmclean, Thank you for taking the time to write your exceptional and most comprehensive review, highlighting so many details of your stay and experience. It was a great pleasure hosting you. A warm welcome starts at the door and goes a long way -...More

Reviewed 2 days ago

The hotel is conveniently located at the center of town. Excellent internet with ethernet available in the room. Never down, and you have really strong signal and bandwidth ALWAYS. Food quality is always excellent and variety is always exceeding expectations. Staff is incredibly welcoming and...More

Thank Mohamad A
Reviewed 2 days ago

The location of hotel is handy and known in the city. The pool side sitting arrangement is great. The interiors and ambience are nice. The food quality and services are to the expectations. The staff is helpful. Its Value for Money.More

Thank Ashok G
Response from Dieter_Franke, General Manager at InterContinental NairobiResponded yesterday

Dear Ashok G, Thank you for taking the time to review our hotel and share fantastic remarks on your stay and experience with us. I am glad to hear that you loved our facilities, colleagues outstanding service and delightful F&B offerings.Thank you for these positive...More

Reviewed 1 week ago

Excellent service right from the entrance and exit security, doorman, concierge, housekeeping, Bandini restaurant, duty managers, business lounge, etc. The best is all the executive lounge service staff.More

Thank kishorel55
Response from Dieter_Franke, General Manager at InterContinental NairobiResponded 6 days ago

Dear kishorel55, Thank you for taking the time to write your most outstanding review. It was a pleasure hosting you. It gives me joy to hear that you received an unmatched service all round and particularly, from our Executive Lounge team. I appreciate your very...More

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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Spa
Outdoor pool
Details
Price range
US$130 - US$227 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Casino Hotel in Nairobi
#12 Romantic Hotel in Nairobi
#21 Business Hotel in Nairobi
#23 Luxury Hotel in Nairobi
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$130 - US$227 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Casino Hotel in Nairobi
#12 Romantic Hotel in Nairobi
#21 Business Hotel in Nairobi
#23 Luxury Hotel in Nairobi
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (402)
Room & Suite (173)
Dining (34)
Pool & Beach (18)
Business Centre & Event Rooms (25)
Questions & Answers
Ask a question
Laura F
16 April 2018|
AnswerShow all 4 answers
Response from LoubieLoo1 | Reviewed this property |
Hi used Ks at bar used $ to pay deposit on safari trip
0
Votes
Megan J
11 October 2017|
Answer
Response from Dieter_Franke | Property representative |
Dear Megan J, Warm greetings from InterContinental Nairobi! Thank you for taking the time to write to us. Wilson Airport is approximately 5 kilometers from our hotel via Uhuru Highway. Depending on the time of the day... More
0
Votes
Megan J
11 October 2017|
AnswerShow all 4 answers
Response from Dieter_Franke | Property representative |
Dear Megan J, Thank you for your inquiry. We have a Sauna and Steam room. Our Fitness Centre is located at the basement level of the hotel. I do hope that you will enjoy our services at the facility. Kind... More
0
Votes
Room Tips
"ask for rooms with the tree view ;) and watch the storks nest every evening"
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"Road facing rooms can provide city view"
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"All views are good"
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"the room I stayed was excellent. the refreshments and entertainment in the room were excellent"
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