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24/12/2017 25/12/2017
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    Fairmont The Norfolk

    Harry Thuku Rd, Nairobi 00200, Kenya
    011 254 20 2265555
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    24/12/2017 25/12/2017
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    US$208
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    Traveller (443)
    Room & Suite (80)
    Dining (22)
    Overview
    • Excellent53%
    • Very good33%
    • Average8%
    • Poor5%
    • Terrible1%
    Travellers talk about
    Wifi
    Free Parking
    Breakfast Buffet
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Shuttle Bus Service
    Private Balcony
    5.0 Star Hotel
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    Offers from Fairmont The Norfolk
    Special Offer: FAIRMONT MOMENTS OFFER
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    Rooms
    24 Dec25 Dec
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (1,084)
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    1 - 5 of 992 reviews

    Reviewed 2 days ago

    High quality hotel with nice breakfast, friendly personell and good service - but a business center with far too old and very slow computers, and a dinner menu that really could need some improvement to match the prizes.

    Review collected in partnership with fairmont.com
    Thank 191janerikl
    Hotel's Favourite
    Reviewed 5 weeks ago

    First time visiting Kenya and I wasn’t sure what to expect but you can never go wrong beginning your stay at a Fairmont! I wasn’t disappointed. I must admit I was a little taken aback upon the security measures setup for customers’ safety but that...More

    Thank talyah
    Response from Moshi P, Front Office Manager at Fairmont The NorfolkResponded 4 weeks ago

    Dear talyah, Thank you for choosing to stay at Fairmont The Norfolk during your recent first visit to Kenya. We are humbled that you feel that one can never go wrong with staying at a Fairmont. We are delighted to note that your hotel experience...More

    Reviewed 2 days ago

    Loved the ambiance, however, the hotel service is wanting. First it took 27 minutes (I checked) before a waiter approached us and when they did they took ages to bring your order. the juice came with 3/4 of the glass ice cubes the next time...More

    Thank ciku m
    Reviewed 6 days ago

    Comfortable, elegant and a great place to chill out after a busy working day. The hotel delivers on all it's promises and the excellent attention to detail and friendliness of staff is first rate. Food is of an excellent quality. The Norfolk is an experience...More

    Review collected in partnership with fairmont.com
    Thank D8340AHmartinb
    Reviewed 1 week ago via mobile

    There are four really great features of this hotel: 1.) absolutely professional and dedicated friendly staff 2.) A quiet and green courtyard with a very pleasant atmosphere in the middle of busy Nairobi 3.) Nice very airy gym that opens to the pool area and...More

    Thank WorldtravellerFromDC
    Response from Peter N, Front Office Manager at Fairmont The NorfolkResponded yesterday

    Dear WorldtravellerFromDC, Thank you for choosing to stay at Fairmont The Norfolk and for taking the time to share your kind comments on our facilities. The team and I are delighted to read that you enjoyed your stay; especially the professional, dedicated and friendly staff,...More

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    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    Certificate of Excellence
    Amenities
    • Top amenities
    • Restaurant
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Free Parking
    • Bar/Lounge
    • Pool
    • Spa
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Shuttle Bus Service
    • Free Parking
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Things to do
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Pool
    • Spa
    • Heated pool
    • Outdoor pool
    Details
    • Price range
    • US$180 - US$298 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #7 Romantic Hotel in Nairobi
    • #7 Business Hotel in Nairobi
    • #11 Luxury Hotel in Nairobi
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 170
    • Reservation Options
    • TripAdvisor is proud to partner with Fairmont Hotels, Hotels.com, Orbitz, Travelocity, Booking.com, Expedia, Hotwire, getaroom.com, Cancelon, TripOnline SA, HotelQuickly and Evoline ltd so you can book your Fairmont The Norfolk reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Kenya >
    • Nairobi
    • Also Known As
    • Fairmont The Norfolk Hotel Nairobi ,
    • Fairmont Hotel Norfolk ,
    • Norfolk Hotel Nairobi ,
    • Fairmont Hotel Nairobi ,
    • Norfolk Nairobi
    Add Photo Photos
    Traveller (443)
    Room & Suite (80)
    Dining (22)
    Pool & Beach (6)
    Hotel & Grounds (325)
    Bathroom (24)
    Business Centre & Event Rooms (3)
    Family and Play Areas (2)
    Nearby
    Nearby HotelsSee all 169 hotels in Nairobi
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Mickeymwas
    11 July 2017|
    Answer
    Response from JohnBreit | Reviewed this property |
    Rack rates usually published on their website. If you are a local ask about resident rates. John
    0
    Votes
    Gloria S
    30 March 2017|
    AnswerShow all 4 answers
    Response from Bibek S | Reviewed this property |
    Sorry No Idea
    1
    Vote
    Room Tips
    "I am sure that every room has great views."
    Read review
    "I have stayed in two different blocks, one on the ground floor and one on the first floor. I liked the ground..."
    Read review
    "The best ones are with the view on the main garden/patio. Apartment no 64 is one of the best in the hotel..."
    Read review
    "Rooms facing the courtyard are quiet."
    Read review
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