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Fairmont The Norfolk

Travellers' Choice award winner
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$388*
US$119*
Great Deal
US$153*
US$187*
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Fairmont The Norfolk
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950 Reviews from our TripAdvisor Community

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Showing 871: English reviews
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Cape Town Central, South Africa
Reviewed 4 days ago NEWvia mobile

For those overnighting in Nairobi who don't choose to stay in the old cbd, yet don't have the time to get to one of the boutique options in the suburbs, The Norfolk has been a real haven for those looking for full hotel service and convenience. We have always known this property is large and accommodates many groups as well...

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Helpful?
Thank Barry S
edmonton
HOTEL’S FAVOURITE REVIEW
Reviewed 3 weeks ago via mobile

I was a little doubtful the night that we arrived... stuck in traffic from the airport for too long and then you have to go through another security check to get into the hotel! But then I realized this is actually reassuring and they can't be responsible for the traffic, of course. We only had one full day (two nights)...

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1Thank mariamsa
About Hotel's Favourite Review
Moshi P, General Manager at Fairmont The Norfolk, responded to this review

Dear Mariamsa, Thank you for choosing to stay at Fairmont The Norfolk and for your detailed review. We are delighted to note that your hotel experience was to your satisfaction. The team will be delighted to note your comments. There is nothing more rewarding than a confirmation that we are meeting our goals through comments such as yours. It was...

Reviewed 1 week ago

Great service, nice grounds, quiet oasis in the middle of bustling Nairobi. Friendly and helpful staff. Room was on the small side but ok otherwise.Go for the Sunday Brunch. Located across from the university but you will need a car/driver/uber to get around as doesn't seem much going on in the immediate vicinity.

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Helpful?
Thank suneil p
San Diego, California
Reviewed 1 week ago

I stayed at the Fairmont Nairobi after a long trip in the bush. All I wanted was a soft bed and a cocktail. The shower products (Miller Harris, my favorite) fit the bill and the bar was cozy with a vibe that made me feel like I could be sharing a drink with Hemingway. The staff were really friendly. The...

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Thank buckyrower
Nairobi, Kenya
Reviewed 1 week ago

I am a Nairobian resident since almost 1,5 years - came straight from Paris to Nairobi and I have to admit the Brunch they offer on Sundays at the LDT restaurant is the most impressive brunch I have seen so far in Nairobi and abroad. Succulent food, fantastic service - the staff is always willing to go the extra mile...

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Thank dami1souchet
Reviewed 1 week ago via mobile

The experience I received is exceptionally good. From the very clean rooms and bedding to friendly staff. At the Tatu Restaurant, Elizebeth Taiti and team are doing a wonderful job. Will definitely come back. South African guest

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Thank Phathisani N
Reviewed 1 week ago via mobile

I decided to have birthday dinner at the Tatu restaurant..I must say it was the best decision ever,Their services are excellent,I met this charming lady Elizabeth,the Restaurant manager who recommended to try their Rack of lamb😋😋! I definitely must go back there.Ooooh! They surprised me with a cake too! Thanks Tatu,I had the best experience.

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Thank Annette M
Cairo, Egypt
Reviewed 1 week ago

Myself and my husband stayed here last weekend on our trip to Nairobi. It was a very pleasant and relaxing stay. The room was comfortable and the bed extremely comfy! They moved us on the second day due to some maintenance work that was going on nearby which was a bit disruptive. The pool was warm. The breakfast was really...

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Thank Jobach2014
Reviewed 1 week ago

I stay at Fairmont The Norfolk every month. I love the hospitality and feeling of being in hotel that feels like home. The service at Tatu restaurant and Cin Cin is the icing on the cake. What an experience at this Home away from Home

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Thank Norbert K
Barcelona, Spain
Reviewed 2 weeks ago

Here for a business trip and made to feel at home by everyone. Comfortable rooms , charming staff who were always ready with a friendly word and advice. The hotel feels safe . Breakfasts offer a full range of virtually anything you want. But don't forget the coffee .... It's really good!

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Helpful?
Thank HellomynameisJoanie
Moshi P, General Manager at Fairmont The Norfolk, responded to this review

Dear HellomynameisJoanie, Thank you very much for choosing to stay Fairmont The Norfolk and for taking the time to post the feedback of your wonderful experience with us. It's always rewarding to receive such positive feedback! We look forward to welcoming you back in the not so distant future. Best regards, Moshi Perera General Manager, Fairmont The Norfolk & Fairmont...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free Parking
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Free Parking
  • Multilingual Staff
Official Description (provided by the hotel)
Located just minutes from Nairobi's best attractions, including the home of Karen Blixen, from the Academy Award winning film 'Out of Africa', Fairmont The Norfolk offers luxurious guestrooms and suites, set amidst tropical gardens. It features plush furniture, flat screen TV, minibar, rainfall showers, and tea and coffee maker. Built in 1904, the hotel has been completely refurbished with a heated outdoor swimming pool, health club, sauna and steam rooms with massage facilities, tropical landscaped grounds, and award winning restaurants and bars from steak and seafood at Tatu restaurant, afternoon tea to Lord Delamere Terrace for international cuisine. The hotel is walking distance from artisanal craft shops, modern shopping centres, Sheldrick's Elephant Sanctuary, National Museums of Kenya and is the launch point for 'bucket list' worthy safari tours, which can be organized at the 24 hour concierge desk. A free shuttle bus is available to and from Jomo Kenyatta International airport, located 11 miles away. Business Guests are also offered a complimentary return shuttle ride to their office with free WiFi on board. ... more   less 

Additional Information about Fairmont The Norfolk

Address: Harry Thuku Rd, Nairobi 00200, Kenya
Region: Kenya > Nairobi
Price Range: RM636 - RM1,177 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Fairmont The Norfolk 5*
Number of rooms: 170
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Priceline, Hotwire, Fairmont Hotels, Booking.com, Jovago.com, Agoda, Travelocity, Expedia, Cancelon, Cheap Tickets, Evoline ltd, TripOnline SA, getaroom.com, HotelQuickly and HRS so you can book your Fairmont The Norfolk reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Fairmont The Norfolk Hotel Nairobi
Fairmont Hotel Norfolk
Norfolk Hotel Nairobi
Fairmont Hotel Nairobi
Norfolk Nairobi
Hotel Style:
#6 Luxury Hotel in Nairobi
#6 Family Hotel in Nairobi
#7 Romantic Hotel in Nairobi
#7 Business Hotel in Nairobi
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Questions & Answers

Here's what travellers have asked, with answers from Fairmont The Norfolk staff and other travellers.
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Questions? Get answers from Fairmont The Norfolk staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“heart of the city”
, 15 May 2017 | Read review
“Have stayed in several different parts of the hotel. I like the rooms on the second floor above the main building overlooking the grounds.”
K8519XYrobertd, 3 Apr 2017 | Read review
“I was not so happy in the wing with no 7.. on left side, I prefered to wing right side no 4..”
BrunoG388, 25 Mar 2017 | Read review
“We had a ground floor room for accessibility and it was perfect”
Zippyandthepenguin, 20 Mar 2017 | Read review
“If you can try to get a court yard view.”
TonyMnUK, 15 Mar 2017 | Read review
5 of 5
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US$119* /night
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Fairmont.comUS$153
Booking.comUS$187
AMOMAUS$388
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*Disclaimer
Prices are for 1 room, 2 adults
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