We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
24/12/2017 25/12/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Fairmont The Norfolk

    Harry Thuku Rd, Nairobi 00200, Kenya
    011 254 20 2265555
    Call
    Hotel website
    Save
    Lowest prices for your stay
    24/12/2017 25/12/2017
    Are these your travel dates?
    TripAdvisor uses this information to find you the lowest prices for your stay.
     3 people are viewing this hotel
    Lock in the lowest price from our partners
    US$220
    US$187
    View Deal
    Traveller (443)
    Room & Suite (80)
    Dining (22)
    Overview
    • Excellent54%
    • Very good33%
    • Average8%
    • Poor4%
    • Terrible1%
    Travellers talk about
    Wifi
    Free Parking
    Breakfast Buffet
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Shuttle Bus Service
    5.0 Star Hotel
    All hotel details
    Offers from Fairmont The Norfolk
    Special Offer: FAIRMONT MOMENTS OFFER
    Hotel packages
    {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
    Rooms
    24 Dec25 Dec
    |
    1 room, 2 adults, 0 children
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    Show Available Rooms
    Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 9 partner sites to see rooms from US$187.
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Nairobi hotels with availability
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    {"BOOKING_FEATURES": ["IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","CHILDREN_SEARCH","ATTRACTIONS_REMOVE_PAYMENT_ADDRESS_FIELDS","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_PRICE_WINS_COPY","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","META_AIR","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "124f458a25c24b1ba8e1daf36fdba2bc", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":302553,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[44156166],"additionalContentIds":[],"pollCount":0,"checkin":{"day":24,"month":12,"year":2017},"checkout":{"day":25,"month":12,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":187,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"124f458a25c24b1ba8e1daf36fdba2bc","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":220,"lowestMetaPrice":187,"additionalPartner":false,"highestMetaPriceDisplay":220,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":220,"lowestMetaPrice":187,"highestMetaPriceDisplay":220,"hotelName":"Fairmont The Norfolk","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjEyNGY0NThhMjVjMjRiMWJhOGUxZGFmMzZmZGJhMmJjIiwiQUlLIjoiYmViNDFhODMyMWZiNGQ1NTk1MzI2ZmU3YTg4OTc1YjkifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"isPriceDrawerEnabled":false,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "24/12/2017", "checkOut": "25/12/2017", "lowestPrice": "US$187", "hasDates": true, "hacComplete": true, "contentIdMappings": {"53931830":"TravelocityEWS","109216759":"HotelsCom2IB","32595655":"Expedia","44156166":"BookingCom","78846665":"OrbitzEWS","34357111":"Hotwire","79964266":"AgodaIB"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_hsx","template":"ibex_room_grid_hsx__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_hsx__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_hsx","template":"ibex_room_grid_row_hsx__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{},"dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
    Write a Review
    Reviews (1,082)
    There are newer reviews for Fairmont The Norfolk
    See the most recent reviews
    Traveller rating
    Traveller type
    Time of year
    Language

    21 - 25 of 990 reviews

    Reviewed 24 October 2017 via mobile

    Please come to Kenya, but skip Nairobi. We wish we had! The Norfolk might have been a nice hotel in the past, and still might be. But, it feels like a prison in a war zone. More security than I ever seen - completely gated,...More

    Thank KonaPhil
    Response from Moshi P, Front Office Manager at Fairmont The NorfolkResponded 27 October 2017

    Dear KonaPhil, Thank you for taking the time to review your stay at our property and for sharing your concerns. We would like to let you know that security measures have been put in place in all the Hotels in Nairobi in order to ensure...More

    Reviewed 23 October 2017

    Stayed here several nights before and after Safari......staff are very professional and attentive. Grounds are very much like being in a garden with beautiful plants and flowers throughout. Rooms were in good condition and nicely appointed, especially the bathrooms. Meals are excellent and the dining...More

    Thank Edmundo_de_ABQ
    Response from Moshi P, Front Office Manager at Fairmont The NorfolkResponded 27 October 2017

    Dear Edmundo_de_ABQ, Many thanks for posting a review on your stay at Fairmont The Norfolk before and after your safari. The team and I are delighted to read that you found tranquility during your stay with us and that you were pleased with your room,...More

    Reviewed 22 October 2017

    One night wasn't enough at the fairmont. Such a welcoming safe environment. the service was second to none and the rooms were incredible. The food and the level of service was exceptional. Such a welcoming atmosphere. Thank you for staying off our honeymoon in a...More

    Review collected in partnership with fairmont.com
    Thank 378nikitaf
    Response from Moshi P, Front Office Manager at Fairmont The NorfolkResponded 27 October 2017

    Dear 378nikitaf, Thank you very much for choosing to stay at Fairmont The Norfolk for one night during your honeymoon and for taking the time to post the feedback of your wonderful experience with us. It's always rewarding to receive such positive feedback! Congratulations on...More

    Reviewed 20 October 2017

    Stayed at this hotel for one night as a stop over and boy was it something after a long flight we could not have wished for anything more. The hotel is absolutely spotless and the room was so nice slippers and robes and chocolates awaited...More

    Thank Sharan B
    Response from Moshi P, General Manager at Fairmont The NorfolkResponded 21 October 2017

    Dear Sharan B, Thank you for choosing to stay at Fairmont The Norfolk for a one night stop over and taking the time to share your feedback. We are delighted that you were happy with the room, the breakfast and service from the staff. The...More

    Reviewed 17 October 2017

    I stayed at the Norfolk for three nights in the beginning of my trip to Kenya and one night on my return. I loved coming back from cab rides through the horrible traffic or walking back from the Nairobi Museum and entering the green and...More

    Review collected in partnership with fairmont.com
    Thank Lynda R
    Response from Moshi P, General Manager at Fairmont The NorfolkResponded 21 October 2017

    Dear Lynda R, Many thanks for posting a review on Fairmont The Norfolk. The team and I are delighted to read that you enjoyed your stay and appreciated the property as an “oasis of gardens in the middle of Nairobi”. I know the team will...More

    Best Western Plus Meridian Hotel
    315 reviews
    #12 of 170 hotels in Nairobi
    0.6 km
     
    Sarova Stanley
    1,187 reviews
    #6 of 170 hotels in Nairobi
    1 km
     
    Villa Rosa Kempinski Nairobi
    769 reviews
    #2 of 170 hotels in Nairobi
    1.1 km
     
    Nairobi Serena Hotel
    904 reviews
    #7 of 170 hotels in Nairobi
    1 km
     
    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    Certificate of Excellence
    Amenities
    • Top amenities
    • Restaurant
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Free Parking
    • Bar/Lounge
    • Pool
    • Spa
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Shuttle Bus Service
    • Free Parking
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Things to do
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Pool
    • Spa
    • Heated pool
    • Outdoor pool
    Details
    • Price range
    • US$181 - US$299 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #6 Family Hotel in Nairobi
    • #7 Business Hotel in Nairobi
    • #7 Romantic Hotel in Nairobi
    • #11 Luxury Hotel in Nairobi
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 170
    • Reservation Options
    • TripAdvisor is proud to partner with Fairmont Hotels, Booking.com, Orbitz, Expedia, Agoda, Hotels.com, Travelocity, Hotwire, TripOnline SA, Cancelon, HotelQuickly, getaroom.com and Evoline ltd so you can book your Fairmont The Norfolk reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Kenya >
    • Nairobi
    • Also Known As
    • Fairmont The Norfolk Hotel Nairobi ,
    • Fairmont Hotel Norfolk ,
    • Norfolk Hotel Nairobi ,
    • Fairmont Hotel Nairobi ,
    • Norfolk Nairobi
    Add Photo Photos
    Traveller (443)
    Room & Suite (80)
    Dining (22)
    Pool & Beach (6)
    Hotel & Grounds (325)
    Bathroom (24)
    Business Centre & Event Rooms (3)
    Family and Play Areas (2)
    Nearby
    Best Western Plus Meridian Hotel
    315 reviews
    .62 km away
     
    Nairobi Serena Hotel
    904 reviews
    1.02 km away
     
    Villa Rosa Kempinski Nairobi
    769 reviews
    1.12 km away
     
    Sarova Stanley
    1,187 reviews
    .98 km away
     
    Nearby Restaurants
    Tatu Restaurant
    224 reviews
    .02 km away
    Kengeles Lavington Green
    90 reviews
    .57 km away
    Nairobi Java House
    41 reviews
    .80 km away
    Lord Delamere Terrace
    74 reviews
    .01 km away
    Nearby Attractions
    Nairobi National Museum
    980 reviews
    .50 km away
    Snake Park
    170 reviews
    .42 km away
    August 7th Memorial Park
    25 reviews
    .65 km away
    Jeevanjee Gardens
    24 reviews
    .68 km away
    Ask a question
    Questions & Answers
    Mickeymwas
    11 July 2017|
    Answer
    Response from JohnBreit | Reviewed this property |
    Rack rates usually published on their website. If you are a local ask about resident rates. John
    0
    Votes
    Gloria S
    30 March 2017|
    AnswerShow all 4 answers
    Response from Bibek S | Reviewed this property |
    Sorry No Idea
    1
    Vote
    Room Tips
    "I am sure that every room has great views."
    Read review
    "I have stayed in two different blocks, one on the ground floor and one on the first floor. I liked the ground..."
    Read review
    "The best ones are with the view on the main garden/patio. Apartment no 64 is one of the best in the hotel..."
    Read review
    "Rooms facing the courtyard are quiet."
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing