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Sarova Stanley

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#8 of 164 Hotels in Nairobi
Certificate of Excellence
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1 room 2 adults 0 children
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Sarova Stanley
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1,075 Reviews from our TripAdvisor Community

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Showing 957: English reviews
Mombasa, Kenya
Reviewed 12 January 2015

I was a bit nervous when I made reservations at the Stanley, mainly due to its location in the CBD. However I had a pleasant stay and unlike what I had expected the rooms were noise free. The staff are professional and courteous and ready to help. I liked mostly the access to gym facilities for hotel residents.

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Helpful?
Thank Kakene_Nzuve
Paolo M, General Manager at Sarova Stanley, responded to this review

Dear Guest, ‘Asante sana’; thank you very much for taking your time and sharing your experience with us. It is rewarding to learn that your initial worries were unsubstantiated and we helped in turning around the expectations in such a positive way. Our central location in CBD and closeness to all main city attractions and activities is in fact one...

cumming, ga
Reviewed 11 January 2015

My wife and I spent 1 day before and two days after our recent photo safari in the Masai Mara Reserve. This is a wonderful historical hotel which dates back to the colonial British development of Kenya. The greatest asset of this hotel is the wonderful people who work so hard to please. You will never find a staff anywhere...

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10Thank ccmarks
Paolo M, General Manager at Sarova Stanley, responded to this review

Dear Guest, Thank you for your support and patronage. My team and I are happy to note that you share our interest in heritage. We realize that you walked the heritage tour on your own and we would enjoy taking your through our official heritage tour at your convenience during your future stays. It’s true that our staffs are our...

Sydney
Reviewed 11 January 2015

Please make sure you stay at the Stanley when visiting Nairobi to get a true sense of old world charm similar to Raffles in Singapore, Victoria Falls Hotel in Zimbabwe etc. The staff are extremely friendly and go out of their way to assist. I even had my own private tour of the history of the hotelby one of the...

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Thank SydneyTraveller_2008
Paolo M, General Manager at Sarova Stanley, responded to this review

Dear Guest, Thank you for your in-depth review of your experience with us. We are glad to know that we are comparable to some of the best hospitality icons both regionally and overseas. Our mission is simply to be your preferred hospitality partner. We are pleased to note that you felt safe and that we were able to share with...

Reviewed 8 January 2015

Delighted to have chosen the Stanley for our business trip and events in October and December. The team is fabulous, everyone goes out of their way to to make your stay and events successful. The facilities are very good, the food great and the atmosphere very welcoming. We could have not choosen a better hotel in Nairobi.

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Thank s F
Paolo M, General Manager at Sarova Stanley, responded to this review

Dear Guest, Thank you very much for your review and for the time dedicated in writing it. We consider your review a valuable tool for motivation and have shared it with our entire team. We were honored to have played a part in your end of year events and are glad to note that it was successful. My team and...

Ladysmith, Canada
Reviewed 5 January 2015

We stayed two nights at the start of our safari with African horizons. We arrive at 6 am after traveling for more than 40 hours and were able to check in early which was really appreciated. Easy checkin and a lot of security, kind of surprising as we are not used to that in Canada. The room was nice we...

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1Thank Kimberly Ann J
Paolo M, General Manager at Sarova Stanley, responded to this review

Dear Guest, Thank you for choosing Sarova Stanley as a launch pad for your African Adventure. My team and I are glad, honored and grateful for your support as well as the time taken to review us. Your experiences are important for us as they are the best stick yard to measure our performance. We all hope to get the...

Santiago Metropolitan Region, Chile
Reviewed 30 December 2014

Great location and atmosphere.The food especially the breakfast is excellent. The Gym is very well equipped, the swimming pool is very nice. Security is good.People were helpfull all over the place and there was this kindness about them,especially Mary are very kind:) Rooms are huge and the furniture is just lovely. They have plugs all over the place and the...

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2Thank Kuba M
Paolo M, General Manager at Sarova Stanley, responded to this review

Dear Guest, Thank you for your support and patronage of the Sarova Stanley; as well as, your time taken in reviewing your experience. I am pleased to note that you enjoyed your stay with us and that you got to experience a majority of our services from the Gym and the heated swimming pool facilities to our sumptuous breakfast array...

Berlin, Germany
Reviewed 29 December 2014 via mobile

My second time at Sarova Stanley was even better than the first time. This is for sure one of my most favorite hotels, thanks to Mr Marro, the best GM ever! It's a pity that due to my business schedule I couldn't use my wonderfully Edwardian Stanley Suite more (and especially this heavenly bed). It's delightfully unexpected pleasure to be...

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Thank Pawel_Pe
Paolo M, General Manager at Sarova Stanley, responded to this review

Dear Guest, Like good wine we all improve with age. Its through reviews such as yours that we have been able to continue honing our skills and perfecting the act. Thank you so much for your support and the time to share your experience. It was indeed a pleasure to meet with you during your second time with us.

Berlin, Germany
Reviewed 22 December 2014

What a truly remarkable hotel. With an exceptional history, a great atmosphere and really friendly staff. Located right in the center of Nairobi. I felt very comfortable and look forward to coming back.

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1Thank Anja S
Sudan/UAE
Reviewed 20 December 2014 via mobile

It was my first trip to Kenya and my first few days in Nairobi. As I was visiting later on the rest of the country I decided to stay in central part of the city to begin with at Sarova Stanley ( after having read some reviews here).And I wasn't disappointed. facilities (nice gym, small but adequate temperature controlled pool)...

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1Thank hitmark31
Berlin
Reviewed 20 December 2014

A quiet place after being through Nairobi's traffic. I appreciated the stay a lot. Staff is extremely welcoming, helpful and quick with everything (not self evident in a hotel which is THE place to be automatically, given it's history). I forgot my cellphone the morning of my checkout and passed the day in an office complex at the other extreme...

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1Thank HannesKBerlin

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Spa
  • Breakfast included
About the property
  • Wheelchair Access
Food & drink at the hotel
Exchange Bar
Exchange Bar
Cuisines: Bar, Pub
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Breakfast included
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Kenya’s first luxury hotel, Sarova Stanley opened its elegant doors in 1902. Since then, it has been making history- hosting royal safaris and legendary personalities such as Edward Prince of Wales and Ernest Hemingway. Today, as the hotel enters its second century, it continues to maintain its unique heritage and provides state-of-the-art services and facilities for business and leisure travelers. All guestrooms are a blend of luxurious Victorian grandeur and modern comfort. ... more   less 

Additional Information about Sarova Stanley

Address: Corner of Kenyatta Avenue and Kimathi Street | PO Box 30680, Nairobi 00100, Kenya
Region: Kenya > Nairobi
Price Range: RM722 - RM984 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sarova Stanley 5*
Number of rooms: 217
Reservation Options:
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Also Known As:
Sarova Stanley Hotel Nairobi
Sarova Stanley Nairobi
Hotel Style:
#2 Family Hotel in Nairobi
#3 Business Hotel in Nairobi
#3 Romantic Hotel in Nairobi
#5 Spa Hotel in Nairobi
#8 Luxury Hotel in Nairobi
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Questions & Answers

Here's what travellers have asked, with answers from Sarova Stanley staff and other travellers.
7 questions
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ca
ca
5 months ago
Bedfordshire
over a year ago

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Questions? Get answers from Sarova Stanley staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room with good WiFi signal and a double bed.”
 of 5 bubbles WillemS320, 16 Mar 2017 | Read review
“Rooms facing the streets have nice views but noisy, inside rooms are quitter, corner rooms are preferable.”
 of 5 bubbles charalambosk2015, 14 Mar 2017 | Read review
“The right side of the hotel offers good view to the activities on the CBD -Street”
 of 5 bubbles ChristianMedupin, 13 Mar 2017 | Read review
“high room for a better view. Make sure there is no construction going on.”
 of 5 bubbles peterfF9940GL, 9 Mar 2017 | Read review
“Upper floors will be quieter, if street noise troubles you.”
 of 5 bubbles A6375PUpaulr, 6 Mar 2017 | Read review
5 of 5