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Grand Royal Hotel

8 reviews
  • Excellent0%
  • Very good39%
  • Average37%
  • Poor12%
  • Terrible12%
9 May 2017
“Mr S”
23 Jul 2016
“More than a budget hotel”
Air Conditioning
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Reviews (8)
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1 - 5 of 8 reviews
Reviewed 10 May 2017 via mobile

Spending 10 nights in this hotel was nightmare,the girls at the reception were very rude and also they lack knowledge of customer service plus most of time lifts out of service,room TV faulty,bathroom slideing glass door rusty not closing propely, many leaks in toilet sink...More

4  Thank sugule
Reviewed 23 July 2016

This hotel is a contrast to the location, where it is bustling, noisy, crowded and sometimes hot outside. In comparison to other hotels in the city centre of the same grade, it offers more space and it is quite cool with free wifi and an...More

Thank _gmelvines
Reviewed 19 July 2016 via mobile

I had worst experience in that hotel.paid for two weeks ahead.sink was leaking lights was not working. I went to the reception to ask if they can fix it.they said they are going to send somebody.nobody came. After 3 days I went back to ask...More

Thank abass615
Reviewed 28 October 2015 via mobile

I was here for about 30 days; the hotel has averagely good facilities, Gym, Wifi, Restaurant, Travel bureau, Steam bath etc.. It's clean although some rooms have peeling paint, and the bathroom don't drain well. The neighborhood was extremely dirty then, although the road was...More

Thank Dr_Andrew_Okello
Reviewed 10 August 2014

I traveled to Nairobi on business on the last week of July. I had a reservation in this hotel and truly I arrived in early morning of 28th July 2014. The general experience as you approach the hotel is that it is good....and the room...More

Thank Promise053
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Room Tips
"Rooms on the lower floor are quite convenient since the lift is not convenient during full bookings"
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"Just be prepared mentally as you to the locality of the hotel."
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"Take earplugs if street noise bothers you--"
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"Book early!"
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