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The Heron Portico

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Traveller (271)
Room & Suite (81)
Storyboard
Overview
  • Excellent56%
  • Very good34%
  • Average7%
  • Poor2%
  • Terrible1%
Travellers talk about
“business trip”(19 reviews)
“quiet area”(6 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star accommodation
All hotel details
Additional information
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Rooms
30 Sep1 Oct
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (678)
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641 results
Traveller rating
353
216
48
17
7
Traveller type
Time of year
LanguageEnglish
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353
216
48
17
7
Show reviews that mention
All reviewsfront office managerbusiness tripquiet areaexcellent hoteldouble roombreakfast was includedheated poolenjoyed my staynice poolindian foodgift shopshort stayhome away from homenairobi trafficheronsmiloswesley
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1 - 5 of 641 reviews
Reviewed yesterday via mobile

Stayed 1 night on business trip. Internet in the room was extremely slow, water in the shower was cold, there was noise from outside during the night, it turned out the breakfast isn't included when booking a room. There are better options available.

1  Thank Mads K
Hotel's Favourite
Reviewed 23 October 2017 via mobile

Every now and again you come across a property and it blows you away in all aspects. Nearly 25 days on they road and this place has done it On average we have paid about $16 AUD For a main meal group of 6 in...More

3  Thank Steven P
Response from sanjeev t, General Manager at The Heron PorticoResponded 31 October 2017

Dear TripAdvisor Member, Thank you for choosing to stay at The Heron Portico and for taking the time to share your review on TripAdvisor. Our constant effort all across Sarovar Hotels is to create a relaxing environment and offer efficient, friendly and unobtrusive service with...More

Reviewed yesterday via mobile

Stayed 4 nights, beautiful rooms and clean. Staff are friendly and attentive. Had an informed discussion with Bernard, who helped with luggage. Thanks Bernard! And delicious breakfast omelettes by Chef Sitati each morning, thank you too.

Thank JammazWingmen
Reviewed 3 days ago

This is a lovely hotel, close to downtown. The room was nice and clean and the staff are very friendly. Steve was our waiter the first night and he was very friendly and the food and drinks were great. The breakfast the next day was...More

1  Thank cindy g
Response from NEERAJ K, General Manager at The Heron PorticoResponded yesterday

Dear Valued Guest, Thank you for your positive comments. We are glad that the team made your stay comfortable. Your encouraging comments will help us do better. We look forward to welcome you back soon. Yours sincerely, NEERAJ General Manager

Reviewed 4 days ago

I previously wrote a review on the Heron Portico hotel in Milimani , Nairobi , in March 2018 ( https://www.tripadvisor.com/ShowUserReviews-g294207-d678486-r563724359-The_Heron_Portico-Nairobi.html ) which now needs updating, as Nairobi’s best hotel just got better with the arrival of a new international chef, Deepak Kashyap. Deepak arrived a...More

2  Thank IaninKenya
Response from NEERAJ K, General Manager at The Heron PorticoResponded yesterday

Dear Valued Guest , Thank you so much for sparing your valuable time to post and share your experience. We are truly delighted to see that our team members made a positive impression about the hotel and its services. Your words of encouragement and appreciation...More

View more reviews
About
Description
The Heron Portico is a fine well-known Nairobi business hotel located 3 kilometres from the city center and about 18 kilometres from the Jomo Kenyatta International Airport. The hotel offers accommodation ...More in 109 guest rooms and suites, and features several conference rooms, a fully equipped gym with heated outdoor swimming pool, free car parking, and a gift shop. The hotel has 3 restaurants and is known for its good food and beverage offerings from morning till evening. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Restaurant
Room Service
Free Parking
Bar/Lounge
Free High Speed Internet (WiFi)
Spa
Breakfast included
Fitness Centre with Gym / Workout Room
Air Conditioning
Airport Transportation
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Outdoor pool
Refrigerator in room
Wheelchair Access
Beachfront
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Travellers' Choice2018 Winner
Certificate of Excellence
Hotel Style
Best Value
,
Luxury
,
Business
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Hotel class
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Travellers' Choice2018 Winner
Certificate of Excellence
Contact Information
Hotel Style
Best Value
,
Luxury
,
Business
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Number of rooms
109
Price range
US$69 - US$126 (Based on Average Rates for a Standard Room)
Also Known As
Heron Hotel Nairobi
Location
Kenya > Nairobi
Hotel class
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Travellers' Choice2018 Winner
Certificate of Excellence
Contact Information
Hotel Style
Best Value
,
Luxury
,
Business
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Number of rooms
109
Price range
US$69 - US$126 (Based on Average Rates for a Standard Room)
Also Known As
Heron Hotel Nairobi
Location
Kenya > Nairobi
Photos
Traveller (271)
Room & Suite (81)
Dining (35)
Pool & Beach (10)
Business Centre & Event Rooms (8)
Family and Play Areas (3)
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Questions & Answers
Ask a question
Maggs K
31 August 2018|
Answer
Response from NEERAJ K | Property representative |
Dear Sir, There is a safe in every room. Regards Neeraj
0
Votes
Maggs K
27 August 2018|
AnswerShow all 6 answers
Response from NEERAJ K | Property representative |
Dear Sir, Yes we do have electrical kettle in the room. Regards Neeraj
0
Votes
Room Tips
"I initially stayed in room 2101 (floor 1) which was quite noisy, due to a taxi office next door."
Read review
"Check mini bar full stock level and check showers"
Read review
"hotel is decent and clean with good wifi"
Read review
"The rooms at the middle are the best and most convenient."
Read review
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