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The Heron Portico

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Traveller (262)
Room & Suite (81)
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Overview
  • Excellent54%
  • Very good35%
  • Average8%
  • Poor2%
  • Terrible1%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star Hotel
All hotel details
Additional information
Offers from The Heron Portico
Special Offer: SPA 10 % DISCOUNT
Offers from The Heron Portico
Special Offer: SPA 10 % DISCOUNT
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Reviews (628)
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Traveller rating
321
205
47
15
5
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LanguageEnglish
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321
205
47
15
5
Show reviews that mention
All reviewsfront office managerexcellent hotelbusiness tripquiet areanice pooldouble roombreakfast was includedbusiness centergift shopswimming poolcouple of nightsenjoyed my staymain restaurantconference facilitiesindian foodhome away from homeshort stay
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1 - 5 of 593 reviews
Reviewed 3 days ago

Best accommodation in town, good well equipped rooms and well maintained,good food and welcoming staff,amazing serene in town,best breakfast and lunch served by wonderful hospitality staff led by Moses L,Ample secured parking,budget friendly,best coffee and tea from coffee shop,amazing trust worthy housekeeping staff,More

Thank mctennis211
Response from NEERAJ K, General Manager at The Heron PorticoResponded 3 days ago

Dear Valued Guest, Thank you for posting your review of The Heron Portico Nairobi . We are glad that you enjoyed a comfortable stay. We much appreciate your valuable feedback on our hotel facilities ,services and the team.We hope to serve you again soon. Yours...More

Hotel's Favourite
Reviewed 23 October 2017 via mobile

Every now and again you come across a property and it blows you away in all aspects. Nearly 25 days on they road and this place has done it On average we have paid about $16 AUD For a main meal group of 6 in...More

3  Thank Steven P
Response from sanjeev t, General Manager at The Heron PorticoResponded 31 October 2017

Dear TripAdvisor Member, Thank you for choosing to stay at The Heron Portico and for taking the time to share your review on TripAdvisor. Our constant effort all across Sarovar Hotels is to create a relaxing environment and offer efficient, friendly and unobtrusive service with...More

Reviewed 1 week ago

For the past year, we have conducted trainings and conferences at the Heron and we have received exceptional services. Feedback from those engaged has also been in the highest regard. We wouldn't have our sessions anywhere else.

Thank Timothy M
Response from NEERAJ K, General Manager at The Heron PorticoResponded 6 days ago

Dear Mr.Timothy , Thank you for your positive comments. Your encouraging comments will help us do better. We look forward to welcome you back soon. Yours sincerely, NEERAJ General Manager

Reviewed 1 week ago

lovely place to be,good food,lovely rooms well maintained,humble hospitality services from staff especially i singled out Moses L who has been so helpful to my staying,he made sure my breakfast and lunch was served on time.Breakfast coffee is the best in town.Thank you all heron...More

Thank hellenovic65
Response from NEERAJ K, General Manager at The Heron PorticoResponded 1 week ago

Dear Valued Guest , Thank you so much for sparing your valuable time to post and share your experience. We are truly delighted to see that our team members made a positive impression about the hotel and its services. Your words of encouragement and appreciation...More

Reviewed 1 week ago

lovely hotel, good food, and services especially by Moses, who was very welcoming during breakfast and joreen at the gift shop who helped me print my boarding ticket. wonderful coffee from bashasha restaurant. thanksMore

Thank shammah775
Response from NEERAJ K, General Manager at The Heron PorticoResponded 6 days ago

Dear Valued Guest, Thank you for posting your review of The Heron Portico Nairobi . We are glad that you enjoyed a comfortable stay. We much appreciate your valuable feedback on our hotel facilities ,services and the team "Moses,Joreen".We hope to serve you again soon....More

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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Free Parking
Bar/Lounge
Free High Speed Internet (WiFi)
Spa
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$70 - US$138 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Luxury Hotel in Nairobi
#6 Best Value Hotel in Nairobi
#12 Business Hotel in Nairobi
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$70 - US$138 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Luxury Hotel in Nairobi
#6 Best Value Hotel in Nairobi
#12 Business Hotel in Nairobi
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms, Smoking rooms available
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Traveller (262)
Room & Suite (81)
Dining (30)
Pool & Beach (10)
Business Centre & Event Rooms (8)
Family and Play Areas (3)
Questions & Answers
Ask a question
BobJohnston4561454
1 July 2017|
AnswerShow all 7 answers
Response from Matthew Q | Reviewed this property |
Taxi. If rush hour allow 2 hours just to get to the airport! Traffic late afternoon / early evening is horrendous! Assume the same for morning rush hour. But took only 20 mins from airport to hotel late evening when traffic... More
1
Vote
NatashaElkington
27 May 2017|
Answer
Response from stefano s | Reviewed this property |
I would say no.
0
Votes
Google Translation
Kriti G
9 May 2017|
AnswerShow all 6 answers
Response from Kafula M | Reviewed this property |
Shillings 2,000 get an official Taxi
0
Votes
Room Tips
"floor 5th facing pool"
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"Marahaba Room"
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"second floor is the most equipped"
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"best views, rooms in block c are the best, well maintained and equipped."
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