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    The Heron Portico

    Milimani Road, Opp. Provincial Police Headquarters | P. O. Box 41848, Nairobi 00100, Kenya
    Hotel website
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    Best prices for your stay
    06/08/2017 07/08/2017
    US$117
    US$98
    SAVE US$19
    US$109
    US$107
    Traveller (168)
    Room & Suite (49)
    Dining (21)
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    Overview
    • Excellent49%
    • Very good39%
    • Average9%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “business trip” (17 reviews)
    “quiet area” (5 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Kitchenette
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Self-Serve Laundry
    4.0 Star Hotel
    All hotel details
    Offers from The Heron Portico
    Special Price: Special August discount
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    Rooms
    6 Aug7 Aug
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (476)
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    There are newer reviews for The Heron Portico
    See the most recent reviews

    21 - 25 of 444 reviews

    Reviewed 21 May 2017 via mobile

    We are thoroughly satisfied with the services of the hotel Rooms are comfortable Mdalasini service is very outstanding with good food Fred Burare helps you every minute, Ocholla provides very good room serviceMore

    Thank Mustafe A
    Response from sanjeev t, General Manager at The Heron PorticoResponded 22 May 2017

    Dear Guest, Thank you for taking time to write down the review and sharing it with fellow travellers. Your feedback is very encouraging and I have shared it with the entire team. They are delighted that you had a wonderful stay in all aspects and...More

    Reviewed 20 May 2017

    The place is clean, it's located along one of the safest roads in Nairobi and probably even Kenya. Numerous embassies along this road. However, though they promise wifi, I find myself having to head down to the lobby or restaurant to stay connected to it....More

    Thank Ding H
    Response from sanjeev t, General Manager at The Heron PorticoResponded 22 May 2017

    Dear Guest, Thank you for taking the time to share your wonderful feedback about The Heron Portico. We would like to bring to your notice that your valuable comments and suggestions are always treasured as they always motivate us to perform better and improve. We...More

    Reviewed 17 May 2017

    This is a good option in Nairobi. I wish I could have given it a 5 but there were some real inconsistencies. We stayed for two weeks on business. The hotel offers foreign exchange but would constantly say they had no money to change. With...More

    Thank Cliffsideinn
    Response from sanjeev t, General Manager at The Heron PorticoResponded 22 May 2017

    Dear Guest, Thank you for sharing a review of your stay on TripAdvisor. We are pleased to receive your feedback and to note that you enjoyed the location, the ambience of the hotel and delicious food served at our outlets. We would like to bring...More

    Reviewed 16 May 2017

    I showed up having prepaid for 5 nights, and was told I had a reservation for only one, and then they charged me for that night. On top of that the accommodations were pretty basic, the phone was extremely scratchy and difficult to hear through,...More

    Thank pagepsb
    Response from sanjeev t, General Manager at The Heron PorticoResponded 22 May 2017

    Dear Guest, Thank you for sharing feedback of your stay on TripAdvisor. At the outset please accept my sincere apologies for the inconvenience caused to you. I fully empathize with the situation you mentioned and I am truly sorry to have let you down. While...More

    Reviewed 15 May 2017

    Traveling in Africa can leave a lot to be desired in terms of things going wrong. There's something wrong (usually small) with nearly every hotel you stay in, so there's no point, really, in paying for high-end accomodations. It's Africa. Just relax and go with...More

    1  Thank Robyn S
    Response from sanjeev t, General Manager at The Heron PorticoResponded 22 May 2017

    Dear Guest, Thank you for taking time to write down the review and sharing it with fellow travellers. Your feedback is very encouraging and I have shared it with the entire team. They are delighted that you had a wonderful stay. Feedback from our guests...More

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Room Service
    • Free Parking
    • Bar/Lounge
    • Spa
    • Breakfast included
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Free Parking
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Conference Facilities
    • Banquet Room
    • Self-Serve Laundry
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Spa
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$80 - US$159 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #3 Best Value Hotel in Nairobi
    • #5 Luxury Hotel in Nairobi
    • #12 Business Hotel in Nairobi
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Kitchenette ,
    • Family Rooms
    • Number of rooms
    • 108
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Orbitz, Hotels.com, Agoda, Travelocity, Priceline, Hotwire, TripOnline SA, Cheap Tickets, getaroom.com, Cancelon, HotelQuickly and Evoline ltd so you can book your The Heron Portico reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Kenya >
    • Nairobi
    • Also Known As
    • Heron Hotel Nairobi
    Add Photo Photos
    Traveller (168)
    Room & Suite (49)
    Dining (21)
    Pool & Beach (8)
    Hotel & Grounds (103)
    Bathroom (9)
    Business Centre & Event Rooms (7)
    Family and Play Areas (3)
    Nearby
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    .46 km away
     
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    BobJohnston4561454
    1 July 2017|
    AnswerShow all 5 answers
    Response from Matthew Q | Reviewed this property |
    Taxi. If rush hour allow 2 hours just to get to the airport! Traffic late afternoon / early evening is horrendous! Assume the same for morning rush hour. But took only 20 mins from airport to hotel late evening when traffic... More
    0
    Votes
    NatashaElkington
    27 May 2017|
    Answer
    Response from stefano s | Reviewed this property |
    I would say no.
    0
    Votes
    Google Translation
    Kriti G
    9 May 2017|
    AnswerShow all 6 answers
    Response from Kafula M | Reviewed this property |
    Shillings 2,000 get an official Taxi
    0
    Votes
    Room Tips
    "Rooms at higher floors are a bit quieter"
    Read review
    "Weak wifi. Quiet neighbourhood"
    Read review
    "No elevators to the room I stayed in on the 3rd floor, so if that is a problem for you, ask for something on..."
    Read review
    "Rooms facing the pool"
    Read review
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